Anke Schlobohm-Project Management Officer (PMO) | Project Assistance | Project Management Consulting
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Experience
PMO IT Service Management
Memodo GmbH
PMO support at a leading European wholesaler of photovoltaic systems, battery storage, and charging stations. Focus on optimizing and rebuilding IT service management processes in Jira.
- Reworking existing Jira workflows for IT Service Management (helpdesk)
- Setting up new Jira Service Management projects, including for an incident response process: workflow adjustments, frontend design, and full process development
- Global administration for Jira Service Management projects as well as organizational administration
- Setting up new spaces for different service desks within the company
- Support in meetings, including minute-taking and follow-up
- KPI tracking for IT service management processes (ticket throughput times, SLA compliance, backlog development) with transparent stakeholder reporting
- Implementation of the operational project plan
Environment: Jira, Jira Service Management, Confluence, Microsoft Teams
PMO Product Security
CARIAD SE
Securing onboard communication between control units and components in vehicles of a major German automotive group. Central PMO role for cross-brand coordination and governance in the area of product security.
- Operational PMO support: preparation, execution, and facilitation of project meetings as well as follow-up on work results
- Leading a cross-brand decision-making body in the area of product security and safety
- KPI tracking and metrics-based status reporting for steering committees and cross-brand bodies
- Introducing and maintaining OKR-based target tracking to measure progress transparently across workstreams
- Design, setup, and administration of a SharePoint system including a permission concept for all project documentation of two vehicle platforms
- Coordination and structuring of workstreams as well as development of efficient ways of working
- Budget consolidation, preparation, and commissioning management
- Documentation and professional preparation of decision papers
- Maintenance of planning data for components in Azure DevOps
Environment: Office 365, Jira, Confluence, SharePoint, Azure DevOps, Workday, GitHub
Carve-Out Project
Siemens AG (Oil & Gas)
Separation of the system and process landscape of a newly founded energy division from the parent company. Identification, review, and preparation of all applications used at the site for technical and organizational separation.
- Complete identification of 109 applications across two subprojects
- Research of responsible owners and design of required changes (server infrastructure, authentication services, network separation)
- Creation of comprehensive project plans with framework conditions and milestones
- Setup of a Confluence environment for structured documentation of all application data
- Development of Kanban boards for status overviews and task tracking
- Progress control and reporting to the global carve-out team
- Stakeholder management across different organizational and country levels
- Budget tracking and preparation of budget requests
Environment: Office 365, Jira, Confluence, SharePoint
PMO
Toyota Kreditbank GmbH
Organization and setup of a branch office in Vienna: official approvals, premises, technical equipment, and provision of its own core banking system.
- Creation and maintenance of the project plan in MS Project
- Setup and management of an open issues list in Confluence with Jira linkage
- Risk reporting and proactive risk management
- Single Point of Contact for all project members in Germany and Austria
- Moderation of weekly IT meetings in German and English
- Complete project documentation in Confluence
Environment: MS Office, MS Project, Confluence, Jira, Zoom
Team Assistant SAP Competence Center
Birkenstock GmbH & Co. KG Services
- Resource planning for external service providers: needs analysis, planning, commissioning, and invoicing
- Budget controlling: orders in line with budget planning, maintenance of overviews in Excel, invoice clarification in SAP
- Onboarding and offboarding of external service providers
- Meeting minutes and follow-up on action items
Environment: MS Office, MS Project, SAP ERP, Webex
Project Assistance (PMO)
Deutsche Bank AG
Project environment: migration Lotus Notes → MS Outlook, rollout projects
- Creation and maintenance of a group-wide collection of how-to articles (especially MS Outlook)
- VIP support during the rollout of MS Outlook as part of the Lotus Notes migration
- Central point of contact for users in various rollout projects: initial support, filtering, and forwarding
- Independent project and risk reporting to program management
- Creation and revision of presentations at project and management level
- Creation and revision of internal company articles (German and English)
- Carrying out complete onboarding and offboarding for external employees
- Coordination of moves and room planning with Facility Management
Environment: MS Office 365, Lotus Notes, Clarity, Visio, Concur, Jira, Confluence, SharePoint
PMO in the Project Office
Deutsche Soziallotterie (Non-Profit)
- Support in introducing a project governance structure
- Organization of a biweekly committee to monitor around 50 parallel projects
- Follow-up on open items, meeting organization, and minute taking
- Mapping and documentation of business processes
Environment: MS Office, Lotus Notes, Visual Paradigm, Confluence
Project Assistance (PMO)
Deutsche Bank AG
Project environment: Windows 7 rollout, core banking system
- Creation of how-to articles as part of the rollout of a Windows 7-based core banking system
- Organization of meetings, including preparation and follow-up as well as minute taking
- Creation and revision of presentations at project and management level
- Independent project and risk reporting
- Creation and editing of several wiki environments (including ITIL-related)
- SharePoint administration and access rights concepts
- Carrying out complete onboarding and offboarding for external employees
- VIP support and author of how-to articles for the migration from Lotus Notes to MS Outlook
Environment: MS Office, Lotus Notes, Clarity, Visio, Concur, Confluence, SharePoint, Jira
PMO Migration Project
Large German Bank
Meeting organization, migration status reporting, hardware/software orders, and functionality tests.
Project Assistance & Communications Manager
European telecommunications group
Project and risk reporting, internal/external communication, demand management in Jira, cost controlling, newsletter editing, showroom conversion.
Personnel dispatcher
IT consulting company
Scheduling internal and freelance staff, preparing quotes and contract documents.
Wiki administration
Telecommunications group
Built and maintained a Customer Shared Services wiki with about 250 linked pages.
Project support
Telecommunications group
PMO tasks: reporting, action point tracking, SharePoint administration, vendor controlling.
Assistant to IT department management
Telecommunications group
Department support including meeting management, budget administration, and event organization.
Team assistant IT & HR
Telecommunications group
Organizational support, meeting management, travel coordination.
Site Manager, Facility Management Assistant and Relocation Manager
M+W Zander D.I.B. Facility Management GmbH
Site Manager, Facility Management Assistant and Relocation Manager in various client projects (including banking and automotive environments).
Industry Experience
See where this freelancer has spent most of their professional time.
Experienced in Banking and Finance, Telecommunication, Automotive, Information Technology, Energy, and Fashion.
Business Area Experience
See which departments and functions this freelancer has contributed to most.
Experienced in Project Management, Information Technology, Operations, Logistics, Human Resources, and Finance.
Summary
Experienced PMO consultant with around 20 years of hands-on experience in operational project control and building high-performing PMO structures. Industry focus: automotive, financial services, telecommunications, and renewable energy. Strong organizational skills and communication strength in project teams, combined with solid expertise in Atlassian tools, Microsoft 365, agile working methods, KPI-/OKR-based target tracking, and AI-supported ways of working.
Skills
Pmo & Project Management
Project Management Office (Pmo) – Setup, Structuring, And Operational Support
Project And Program Reporting For All Stakeholder Levels
Kpi Tracking And Okr-Based Target Tracking
Stakeholder Management And Communication In International Teams
Resource Planning And Coordination Of External Service Providers
Budget Controlling, Cost Planning, And Commissioning Management
Risk And Change Management In Complex Project Environments
Governance Structures And Decision-Making Bodies
Project Documentation, Knowledge Management, And Process Optimization
Operational Excellence
Single Point Of Contact (Spoc) For Distributed International Project Teams
Meeting Management: Preparation, Facilitation, Minute-Taking, And Follow-Up
Action Item Tracking And Proactive Driving Of Work Results
Creation And Correction Of Professional Presentation Materials
Setup And Maintenance Of Project Platforms (Confluence, Sharepoint, Jira)
Onboarding And Offboarding Processes For Project Staff
Methodological Skills
Classical And Agile Project Management (Waterfall, Kanban, Scrum Environments)
Process Modeling And Documentation (Bpmn, Visio)
Quality Assurance And Compliance In Project Contexts
Workshop Design And Facilitation
It Service Management Processes (Incident Response, Helpdesk Workflows)
Ai-Supported Working: Use Of Ai Assistants, Prompt Development, Automation Of Documentation And Reporting Processes
Technologies & Tools
Jira
Confluence
Jira Service Mgmt
Ms Project
Azure Devops
Sharepoint
Kanban Boards
Planner
Microsoft 365
Ms Visio
Think-Cell
Miro
Workday
Github
Azure
Zoom / Webex / Teams
Languages
Education
Fachhochschule Düsseldorf
Dipl.-Ing. (FH) · Interior Architecture · Düsseldorf, Germany · 3.0
Completed degree in interior architecture with the qualification Dipl.-Ing. (FH) in Interior Architecture
Statistics
Experience
Global Experience
Expertise
Qualifications
Profile
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