Alenka Hornung

Q: Where is Alenka based?

Alenka is based in Pfaffenhofen an der Ilm, Germany and can operate in on-site , hybrid , and remote work models.

Q: What languages does Alenka speak?

Alenka speaks the following languages: German (Native), English (Advanced), French (Intermediate), Hungarian (Elementary) .

Q: How many years of experience does Alenka have?

Alenka has at least 29 years of experience. During this time, Alenka has worked in at least 12 different roles and for 13 different companies . The average length of individual experience is 2 years and 3 months . Note that Alenka may not have shared all experience and actually has more experience.

Q: What is Alenka's latest experience?

Alenka's most recent position is Head of Inside Sales at Hisense Gorenje Germany GmbH .

Q: What companies has Alenka worked for in recent years?

In recent years, Alenka has worked for Hisense Gorenje Germany GmbH , WipflerPLAN Planungsgesellschaft mbH , Patlite Europe GmbH , and Alenka Hornung .

Q: Which industries is Alenka most experienced in?

Alenka is most experienced in industries like Professional Services , Pharmaceutical , and Manufacturing . Alenka also has some experience in Automotive , Healthcare , and Media and Entertainment .

Q: Which business areas is Alenka most experienced in?

Alenka is most experienced in business areas like Logistics , Supply Chain Management , and Operations . Alenka also has some experience in Strategy , Human Resources , and Sales .

Q: Which industries has Alenka worked in recently?

Alenka has recently worked in industries like Professional Services , Manufacturing , and Construction .

Q: Which business areas has Alenka worked in recently?

Alenka has recently worked in business areas like Strategy , Human Resources , and Sales .

Recommended expert

Pfaffenhofen an der Ilm, Germany

Experience

Jul 2023 - Jul 2024

1 year 1 month

Garching, Germany

Head of Inside Sales

Hisense Gorenje Germany GmbH

Professional and disciplinary leadership and development of the inside sales team
Planning staff, including determining staffing requirements, coordinating staff deployment, vacation planning, and absence cover
Conducting job interviews
Organizing day-to-day operations
Service partner for field sales
Consistent analysis of performance KPIs and deriving measures

Nov 2022 - Apr 2023

6 months

Pfaffenhofen an der Ilm, Germany

Team Leader Commercial Administration

WipflerPLAN Planungsgesellschaft mbH

Disciplinary and professional leadership of the commercial administration team
Allocating personnel and determining staffing requirements
Ensuring and maintaining the quality of business analysis reports
Monitoring and responsibility for commercial processes
Preparing quotes, engineering contracts, and revenue planning
Preparing investment decisions

Dec 2016 - Oct 2022

5 years 11 months

Neuss, Germany

Team Leader Inside Sales

Patlite Europe GmbH

Building the inside sales team with professional and disciplinary leadership
Responsibility for the entire order processing and organization of daily operations, transferring processing from foreign offices to the German inside sales team
Point of contact and support for national and international direct customers and distributors throughout the sales process, from quotation to delivery and invoicing
Cross-functional development of recruiting processes, drafting and posting job ads, conducting interviews, applicant management, defining onboarding and offboarding processes, and conducting feedback meetings
Supporting and collaborating closely with management, the headquarters in Japan, and country managers in Germany, Italy, France, Spain, and the UK
Implementing KPIs in inside sales
Introducing and optimizing process documentation
Managing interfaces between sales, warehouse, accounting, controlling, and marketing
Coordinating logistics with the external provider, continuous cost control, and process improvements
Managing import shipments from Japan and Indonesia
Planning and organizing the site relocation, including setting up an in-house warehouse, property search, recruiting, and coordinating facilities and IT
Participating in inventory audits and acting as point of contact for auditors
Implementing the IT data protection project and handling IT matters

Jan 2015 - Present

11 years 3 months

Business & Sparring Partner

Oct 2014 - Oct 2015

1 year 1 month

Ismaning, Germany

Reprint Manager

MW Office Pharma Media und PR Agentur

Project management of printed and electronic reprints of medical journal articles and translations
Handling inquiries and project coordination with publishers, graphic designers, typesetters, and translators domestically and internationally, license procurement
Preparing quotes including cost calculation and selecting service providers
Order processing including schedule coordination
Coordinating exports and imports in collaboration with service providers
Invoicing
Proofreading and editing tasks

May 2014 - Sep 2014

5 months

Ingolstadt, Germany

Team Lead Order Processing for Domestic and Export Sales

WTW GmbH Geschäftsbereich ebro electronic

Providing professional and disciplinary leadership to the team
Simplifying and improving workflows
Assisting in the preparation of Trade Compliance and SOX audits
Recording customer orders and quotes
Coordinating open orders, especially delivery dates

Mar 2002 - Apr 2014

12 years 2 months

Pfaffenhofen an der Ilm, Germany

Export Clerk and Assistant to the Managing Director

Chevita Tierarzneimittel GmbH

Solely handling orders from EU and non-EU customers while maintaining continuous positive sales growth
Customer support in German, English, and French
Handling inquiries and preparing quotes
Production planning and inventory management
Instructing picking and production of goods
Invoicing and preparing all export and customs documents
Coordinating freight forwarding, selecting carriers, and negotiating to optimize logistics costs
Processing complaints and transport damage claims, handling insurance
Company-wide introduction of the ATLAS system
Customs clearance, support during customs audits
Participating in the implementation of a new ERP system
Preparing statistics and Intrastat reports
Applying for certificates and attestations from the Chamber of Industry and Commerce (IHK), embassies, consulates, and other authorities
Requesting and monitoring confirmations of receipt and supplier declarations
Supporting the Managing Director in daily operations
Serving as a liaison with other departments
Coordinating appointments, office, and phone management
Managing correspondence for the Managing Director

Oct 2000 - Mar 2002

1 year 6 months

Poing, Germany

Export Clerk

Stahlgruber Otto Gruber GmbH & Co. KG

Jun 2000 - Sep 2000

4 months

Munich, Germany

Secretary / Team Assistant

Brunner’s Zeitarbeit

Mar 2000 - Jun 2000

4 months

Montpellier, France

Language Training and Internship

EU Leonardo da Vinci Program

Language training and internship in Montpellier

Jun 1998 - Mar 2000

1 year 10 months

Munich, Germany

Export Clerk

Schaltbau AG

Oct 1997 - Jun 1998

9 months

Munich, Germany

Secretary

Krauss Braun Schoepe Rechtsanwälte

May 1997 - Sep 1997

5 months

Oederan, Germany

Executive Assistant to Management

Verbandwattefabrik Breitenau GmbH

Industry Experience

See where this freelancer has spent most of their professional time.

Experienced in Professional Services, Pharmaceutical, Manufacturing, Automotive, Healthcare, and Media and Entertainment.

Professional Services

Pharmaceutical

Manufacturing

Automotive

Healthcare

Media and Entertainment

Business Area Experience

See which departments and functions this freelancer has contributed to most.

Experienced in Logistics, Supply Chain Management, Operations, Strategy, Human Resources, and Sales.

Logistics

Supply Chain Management

Operations

Strategy

Human Resources

Sales

Skills

All-rounder With Excellent Organizational Skills
Experienced In Customer Service And Order Processing
Strong Hr Affinity
Strong Customer And Service Orientation With High Problem-solving And Implementation Skills
More Efficiency Through Optimized Processes
Goal-oriented Work Approach With Revenue Growth
Doer With A Hands-on Mentality

Languages

German

Native

English

Advanced

French

Intermediate

Hungarian

Elementary

Education

Oct 2011 - Oct 2013

IHK

Certified Business Administrator IHK (Bachelor Professional of Business CCI) · Practical study program for Certified Business Administrator

Sep 1994 - Jul 1997

Berufsfachschule für Fremdsprachenberufe der Euro-Schulen

Training as European Secretary ESA · European Secretary ESA · Chemnitz, Germany

Sep 1992 - Jul 1994

Berufliches Schulzentrum

University of Applied Sciences entrance qualification, major in Business · Business · Meerane, Germany

...and 1 more

Certifications & licenses

Certification as Business Coach IHK

IHK Würzburg

E-learning Employee Appraisal

Haufe Academy

Effective Delegation

IHK Augsburg

Telephone New Customer Acquisition

In-house Training

Conflict Seminar

IHK Ingolstadt

Sales Manager Certification

IHK Augsburg

Seminar on Team Development

Kolping Academy

ADA Trainer Aptitude Test

Statistics

Experience

Total positions 13

Experience in Professional Services 12 y

Avg length 2 y 10 m

Longest experience 12 y 1 m

Global Experience

Countries worked in 2 (Germany, France)

Primary country Germany

Expertise

Recent roles Head of Inside Sales, Team Leader Commercial Administration, Team Leader Inside Sales

Main industries Professional Services, Pharmaceutical, Manufacturing

Main business areas Logistics, Supply Chain Management, Operations

Qualifications

Highest degree Bachelor

Certifications earned 8

Profile

Created

July 2025

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Frequently asked questions

Do you have questions? Here you can find further information.

Where is Alenka based?

Alenka is based in Pfaffenhofen an der Ilm, Germany and can operate in on-site, hybrid, and remote work models.

What languages does Alenka speak?

Alenka speaks the following languages: German (Native), English (Advanced), French (Intermediate), Hungarian (Elementary).

How many years of experience does Alenka have?

Alenka has at least 29 years of experience. During this time, Alenka has worked in at least 12 different roles and for 13 different companies. The average length of individual experience is 2 years and 3 months. Note that Alenka may not have shared all experience and actually has more experience.

What roles would Alenka be best suited for?

Based on recent experience, Alenka would be well-suited for roles such as: Head of Inside Sales, Team Leader Commercial Administration, Team Leader Inside Sales.

What is Alenka's latest experience?

Alenka's most recent position is Head of Inside Sales at Hisense Gorenje Germany GmbH.

What companies has Alenka worked for in recent years?

In recent years, Alenka has worked for Hisense Gorenje Germany GmbH, WipflerPLAN Planungsgesellschaft mbH, Patlite Europe GmbH, and Alenka Hornung.

Which industries is Alenka most experienced in?

Alenka is most experienced in industries like Professional Services, Pharmaceutical, and Manufacturing. Alenka also has some experience in Automotive, Healthcare, and Media and Entertainment.

Which business areas is Alenka most experienced in?

Alenka is most experienced in business areas like Logistics, Supply Chain Management, and Operations. Alenka also has some experience in Strategy, Human Resources, and Sales.

Which industries has Alenka worked in recently?

Alenka has recently worked in industries like Professional Services, Manufacturing, and Construction.

Which business areas has Alenka worked in recently?

Alenka has recently worked in business areas like Strategy, Human Resources, and Sales.

What is Alenka's education?

Alenka holds a Bachelor in Practical study program for Certified Business Administrator from IHK.

Does Alenka have any certificates?

Alenka has 8 certificates. Among them, these include: Certification as Business Coach IHK, E-learning Employee Appraisal, and Effective Delegation.

What is the availability of Alenka?

Alenka is immediately available part-time for suitable projects.

What is the rate of Alenka?

Alenka's rate depends on the specific project requirements. Please use the Meet button on the profile to schedule a meeting and discuss the details.