Ausbildereignungsprüfung (AEVO)

The customer's own IT ticketing tool is being migrated to the central corporate tool. Critical elements are the product shop, the operational framework, the ITIL processes and asset management. It is important to ensure that the strategy for the service and support model works with the new tool, so that IT operations can continue smoothly. The next step is to develop and establish processes for the newly formed core team.

• Current-state analysis / weakness analysis of the existing processes and tool setup
• GAP analysis of the current and future operating and service models
• Analysis of business needs
• Evaluation and implementation of the identified GAPs
• Establishment of a continuous improvement process
• Risk management
• Hypercare & support during operational activities
• Establishment of processes for the newly formed core team
• Stakeholder management

• Advising and providing individual support to managers, HR partners, and employees in development, career, and change processes, including clarification of assignments and potential analysis
• Carrying out structured needs analyses and deriving suitable development and consulting measures for career orientation and professional growth
• Further developing development formats conceptually through quality assurance, networking stakeholders, and implementing practical HR and consulting tools
• Planning and running seminars, workshops, and learning formats in the training and professional development context
• Developing didactic concepts to support individual learning and development processes
• Advising, training, and supporting different target groups (trainees, students, employees, and managers) in their personal and professional development
• Designing and carrying out training and development measures with a focus on skills, career development, and professional prospects
• Developing innovative learning approaches in Learning & Development with a focus on sustainable skills development
• Supporting groups and individuals in development programs to encourage self-reflection, clarity of goals, and transfer into everyday work

• Development and implementation of strategic employer branding campaigns focusing on digital channels and Gen Z target group
• Advancement of the employer brand considering corporate brand identity and candidate journey
• Leadership of digitization and marketing projects including recruiting platforms, event formats and online campaigns/social media
• Creation of executive-level reports and presentations to derive strategic decisions
• Stakeholder and interface management with departments, steering committees, external partners and agencies

• Driving strategic partnerships, product development, and company growth from early-stage concept to operational execution
• Leading business development, early project scoping, and advisor integration to establish Qlance’s value proposition in real-world cases
• Set up core operations, talent onboarding processes, and relationship management structures to enable scalable collaboration with clients
• Built initial network of high-potential talents from leading European business schools and began matching them to first client challenges

• Consulting services in risk controlling
• Gap analysis to ensure full MaRisk compliance
• Revision of the ICAAP/capital adequacy concept
• Revision of the risk quantification methodology
• Stakeholder management

• Supported and guided several startup companies in the online services area
• Created business plans and required documents for company organization and marketing activities to obtain public funding
• Reviewed business models for plausibility, validity, marketability, and viability

• Design and development of an information security management system (ISMS) according to DIN EN ISO/IEC 27001