Microsoft Outlook Experts in Munich

• Project management in the area of “Campaign, Offer and Performance Management Classic” for PAYBACK partners from the retail, FMCG and financial services sectors
• Campaign planning, development and implementation of offer-specific concepts and measures for the channels newsletter, digital advertising (web and app), stand-alone mailings and the print mailing “PAYBACK Punkteübersicht”
• Coordination with PAYBACK program partners (including American Express, Netto, EDEKA, Marktkauf & Trinkgut), PAYBACK departments and agencies
• Documentation of tasks and processes as well as onboarding of future job holders

• Active sourcing and recruiting for individual assignments (Finance, IT, Procurement)
• Training of recruiting departments
• Training of specialists and managers for job application situations and interview techniques
• Application coaching and CV consulting

• Project management for a simplification project to reduce effort for an IT transformation project
• Stakeholder management and preparation of decision documents for top management
• Scoping and PI planning across multiple delivery streams
• Planning requirements for the transformation project
• Creation of partner and customer journeys for the structured end-to-end capture of requirements
• Design of suitable tracking methods for project progress
• Coordination with IT service providers and transformation project committees

• Iterative test planning

• Provision of the test infrastructure

• Resource planning

• Test concept development

• Coordination of the test teams

• Defect management

• Release management

• Project planning

• Cohort planning

• Test planning

• Test execution

• Trial test planning

• Rollout

• Business analysis

• Requirements engineering

• Change management

• E2E test coordination

• Acting as a professional sparring partner for management and leaders on HR topics
• Advising employees on HR matters
• Maintaining department capability during transition
• Analyzing weaknesses in the performance appraisal process
• Integrating the SAP appraisal tool
• Negotiating and organizing short-time work
• Analyzing and consolidating employment contracts
• Preparing references and recruiting
• Advising on organizational development

• Governed multi-agent orchestration for regulated, EU-based companies – self-hostable, compliant with the EU AI Act and GDPR („by design“), BYOM (own models/GPU).
• Two-gate governance: agent deliberation + mandatory human approval, complete signed audit trail; graduated autonomy model („internal → autonomous per skill“).
• Verified knowledge graph („Company Brain“) with source evidence for each answer; proprietary orchestration framework (Virtual Team Framework).
• Industry solutions for financial services: compliance monitoring, invoice and contract review; hands-on development with LLMs (including Anthropic/Claude), agentic workflows, RAG.
• Development of the governance-focused multi-agent platform TeamIntel (see AI reference projects).

• Print and Editorial Design
• Photo production concept development
• Concept development and consulting
• UX/UI web design
• Design for BMW Business 01/2025 and MINI Business 01/2025 showroom | 24 Hours
• The BMW i5 drives locally emission-free, helping companies achieve their environmental goals. Efficient production in Dingolfing reduces resource consumption, while the vegan interior offers an ethical alternative.
• These features strengthen the companies' environmental profile and support CSR efforts, making the BMW i5 particularly attractive to environmentally conscious company car drivers.
• The BMW i5 Touring impresses with its range and fast charging times, making it ideal for company car drivers who frequently cover long distances. With a range of up to 560 kilometers and the ability to charge at fast-charging stations at up to 205 kW, drivers spend more time on the road than at the charging station.

Consulting and support in the areas of sales/business/technology/development/marketing:

• Sales, Key Account Management
• Business Development, business/corporate development
• Partner management
• Program/project management
• Product management & marketing
• Technical marketing, content marketing
• New business, innovation and technologies

Until July 2021 active as advisor and consultant for Mixed Mode in the areas of Key Account Management, Project Management and Business Development.

From Q3/2021 successful delivery of various customer projects in the area of Business Development, corporate development, consulting, coaching, technical content management, sales and marketing:

• EMS service provider and PCB test house, inspection systems: revision of company portfolio and presentation. Integration of specialized distribution for optical inspection systems from Japan: content management, marketing, communication, web, sales automation, lead generation
• Full service marketing agency – technology marketing for industry: expansion of the existing B2B and B2C marketing portfolio with industrial and technology topics: content management, presentation and focus on "technical marketing", web, target market and customer analysis, lead automation, consulting
• Software product manufacturer & software development in the field of security for Embedded & IoT: company alignment and portfolio definition for an IoT and Embedded Security company with a SaaS solution for IoT device management: building a partner network to offer complete Embedded/IoT security solutions, technical content, company alignment and portfolio definition, strategy & planning, target market and customer analysis, product marketing/USPs for the security device management tool "IoT-Suite", standards and regulations for cyber resilience (e.g. CRA, NIS2, RED), web content, SEO, management of marketing and sales agencies, CRM, sales, presentations, trade fairs, congresses, building company webinars & events
• Software engineering service provider/system house for IoT, Embedded, web, mobile and desktop applications: business development, content creation, customer acquisition and sales
• Manufacturer of memory products with security features as an add-on: memory products in standard form factors (SD, CF, SSD...) are extended with security modules such as HSM, TPM or secure elements and thus offer users secure data storage, transfer and access. Also interesting as an upgrade or retrofit solution to meet the coming new regulations and requirements regarding cybersecurity such as CRA, RED and NIS2. Business & New Business Development for the area "Embedded IoT Solutions & Security", sales & marketing. Expansion of the pure semiconductor business to include security solutions and services. Interface between management, marketing, sales and product management. Building business partners, technology partners, system integrators and resellers from the Embedded, IoT, OT and IT environment. Creating reference designs/demos/lighthouse cases and proof of concepts for cross- and reference selling. Co-marketing with security partners. Technical content creation for web, sales and marketing, webinars, social media etc. Networking, participation in trade fairs, congresses and events. Lead generation, qualification, follow-up and conversion to customer. Product definition, USPs, features. Analysis of competitors, market positioning, target markets - strategy, concept and measures - go to market.
• Marketing agency group with sales and management consulting: consulting for companies on restructuring, market analysis and market entry, go-to-market concepts, customer acquisition and expansion, new customer generation, lead generation and management, concepts and execution of campaigns (web, mail, social media, phone outreach in person or with AI voice assistant, webinars...). Processing and managing customer product data for PIM product information and DAM data asset management systems. Focus on customers in the industrial and technology environment with products and services that need explanation.

• Support and further development of a complex process for creating XML documents for electronic invoices / E-Invoicing (XRechnung, ZUGFeRD)
• Automation of operational processes, process development and optimization
• Development of frontend applications with MS Power Apps
• Porting SQL Server 2016 to SQL Server 2022
• SQL Server database administration

• Lead AI readiness and process assessments across HR and Finance, identify automation opportunities, develop ROI business cases and translate findings into prioritized recommendations for executive decision-making.
• Built CloudMcFly's internal AI operating system in self-hosted n8n, with a 22-strong digital workforce across seven business functions and an estimated delivery capacity equivalent to three to five people. A separate document-classification workflow reduced manual HR ticket routing by 60%.
• Translate EU AI Act requirements into practical governance roadmaps and deliver "AI Driving License" workshops, strengthening leadership understanding of AI adoption and governance responsibilities.

• RTE/Agile Coach for the introduction of SAFe 6 (Scaled Agile Framework)
• Establishment and implementation of a LACE (Lean-Agile Center of Excellence) for several ARTs
• Use of the tools: Azure DevOps with SCALE, Loop, MS Whiteboard
• Building the ART with 7 teams
• Training Product Owners, e.g. through SAFe POPM training and LearnSnacks
• Conducting the initial PI Planning as a Kickoff Planning Event
• Introduction of a demand process

• Operated and teleoperated robotic systems
• Collected and labeled data for ML training
• Contributed to automation pipelines

• Took on interim leadership roles as CEO, Marketing Director, or Sales Director to drive strategic transformation and revenue growth

• Provided strategic advice on marketing, sales, and brand strategy to technology-focused companies

• Led digital transformation projects to optimize marketing and sales processes

• Developed and implemented data-driven brand strategies to strengthen customer loyalty and market positioning

• Successfully expanded a Full-CGI company into a new segment

• Restructured and repositioned an AdTech company to increase its competitiveness

• Developed an innovative media model and successfully launched a high-impact climate action campaign for the United Nations Environment Programme (UNEP)

• Selected projects in Mid-Market and xDAX-Companies as Senior Expert / Transformation Coach for Customer Experience and Digital projects
• Attending lectures and training for digital transformation, artificial intelligence and agile leadership