Stefan (Mc) Helmrich-Interim IT Service & Project Manager
Check rate
Experience
Interim IT Service & Project Manager
Vorwerk Services GmbH
- IT/OT infrastructure projects (agile & hybrid) for the plant in Laaken/Wuppertal.
- Execution of projects in the areas of ePlan, Desigo CC, Performance Observer, Izytronic, Digital Signage, UPS and IT security.
- IT environment: Office 365, SharePoint, MS Project, MS Teams, ServiceNow.
Interim IT Project Manager
HAWE Hydraulik SE
- Management of an international IT security project (Europe, Asia, North America).
- Replacement and upgrade of Windows Server 2012 or older systems.
- Development of decision criteria for moving multiple sites to Azure and overseeing their implementation.
- IT environment: Office 365, SharePoint, MS Project, MS Teams, Kanban.
Release Manager Aftersales
Volkswagen AG
- Release management and controlling for Volkswagen AG in the After Sales area, worldwide and for all VW brands.
- Planning, coordination and communication of releases with architects, developers, testers and business units.
- IT environment: ALM, Confluence, DMS, Jira, Office 365, SharePoint, MS Project.
IT Infrastructure Project Manager
Eurofins
- Management of the IT-COVID team at the Ebersberg site, responsible for all IT matters of the COVID lab staff.
- IT project management for a new office building and the setup and construction of the attached data center.
- Relocation of the data center, renovation of the old data center and preparation of both data centers for the segregation project.
- Creation and tracking of partial and overall project plans for the international segregation project.
- Local project responsibility at the Ebersberg site.
- IT environment: Windows 10, Office 365, ServiceNow, Apple, Azure CheckMk, DevOps Server, Jira, ITIL, Kanban, MS Azure, MS Outlook, MS SharePoint, MS Visio, OTRS, process design, Scrum, Wrike.
Work Stream Lead 'Work Environment'
Uniper SE
- Management of the Home Office stream in the customer project 'The NewNormal' on behalf of the publicissapient group.
- Development of business requirements for a flexible work environment to promote collaboration and a sense of belonging.
- Stream lead for Home Office and Geo-Flex areas.
- Coordination and support of the development of an application tool in SAP SuccessFactors and a ServiceNow database with processes in Tax, Accounting, Facilities, Procurement and HR.
- IT environment: Windows 10, Office 365, ServiceNow, Apple, Jira, ITIL, Kanban, MS Azure, MS Outlook, MS SharePoint, MS Visio, Scrum, process design.
IT Infrastructure Project Manager
Galapagos N.V.
- Project management for infrastructure projects: ServiceNow, Micro CT, Base Docker, ADFS Server, E5 + Basel project (new sites in EU), Proxyclick, Digital Signage, Non-GxP & GxP projects.
- Project controlling.
- Agile project management with Scrum and waterfall hybrid.
- Datacenter migrations.
- IT environment: Windows 10, Office 2016, Office 365, ServiceNow, Active Directory, Apple, Jira, ITIL, Kanban, Scrum, Lotus Notes 8.5, MS Azure, MS Outlook, MS SharePoint, MS Visio, network infrastructure, DC.
Interim Project Manager
Eugster / Frismag AG
- Client security analysis of the initial situation.
- Hands-on planning and pilot phase for the rollout of Fortinet's client security solution.
- Technical pilot phase with the supplier and practical pilot phases at sites in Switzerland, Portugal, China, and Hong Kong.
- Development of a security concept.
- IT environment: Active Directory, BeyondTrust Remote Support, FortiGate, FortiClient, FortiClient Endpoint Management Server, Snow License Manager, Symantec Management Console (Altiris), Symantec Endpoint Protection Manager, Apple, Jira, ITIL, Kanban, Lotus Notes 8.5, MS Azure, MS Office 2016, MS Outlook, MS SharePoint, MS Visio, network infrastructure, Scrum.
Interim Service Manager
MVZ Labor Dr. Limbach
- Analysis of technical customer support.
- Development of proposals and processes to improve SLAs.
- IT environment: Apple, Jira, ITIL, Kanban, multi-project management, MS Office 2016, MS Outlook, MS SharePoint, MS Visio, Scrum, ticket systems, TSMP.
Project Lead
Apinauten GmbH
- Project management for agile front- and back-end software development following Scrum.
- Project manager for software development projects at LBBW, BASF, and Clariant.
- Project coordination and controlling.
- LBBW: Co-managed the app development for the 'Corporates Portal', including frontend, middleware, and back-end integration.
- BASF & Clariant: Managed middleware integration in collaboration with the respective frontend providers.
- Carried out agile projects considering customer requirements.
- IT environment: Apple, Confluence, Skype, HP QC ALM, IBM Lotus Notes, Jira, Kanban, multi-project management, MS Office 2016, MS Outlook, MS SharePoint, MS Visio, Scrum, DC.
IT Coordinator
Autoliv B.V. & Co. KG. / Veoneer Deutschland GmbH
- Technical project coordination in the Infrastructure Country IT project for installing the Win10 and Office 2016 infrastructure.
- Coordination and consolidation of new requirements during the transfer of the 'Autonomous Driving' (Electronics) division from Autoliv to Veoneer.
- Consolidation and transfer of software licenses and supplier contracts to Veoneer Deutschland GmbH.
- IT environment: network infrastructure, Skype for Business, multi-project management, MS Office 2016, MS Outlook, MS Project, MS SharePoint, MS Visio, ticket systems, DC.
PMO & Sub-Project Manager
Raiffeisen Software GmbH
- PMO and sub-project management in the 'International Financial Reporting Standard 9 Financial Instruments (IFRS 9)' project for the Austrian Raiffeisen state banks & mortgage banks.
- IT environment: Cisco Jabber, HP Application Lifecycle Management, IBM-Lotus Notes, ITIL, multi-project management, MS Office 2010, MS Outlook, MS-SharePoint, MS-Visio, MS-Project, PlanMill.
Project Manager Infrastructure Integration & Prod Management
Talanx Systeme AG
- System responsibility for the ATOS-operated monitoring service components.
- Coordinating, aligning and consolidating new requirements with the provider.
- Consulting and technical implementation of monitoring requirements for application development and operations.
- Handing over monitoring scripts and specifications to the external operations service provider.
- Creating scripts for complex end-to-end monitoring with ServiceTracer, ZIS, Nagios & Splunk.
- Operating and enhancing system monitoring for Windows (primary focus), Linux and AIX.
- Performance analysis and service level management for business-critical applications.
- Automating system management tasks and resolving issues in 3rd-level support.
- IT environment: Citrix, MS Office 2010, MS Outlook, MS-SharePoint, Planview, Portal Server, MS-Access, MS-Project, MS-Visio, Network infrastructure, Nagios, ServiceTracer, ServiceNow, Splunk, TSMP (IBM-Maximo), W2K8, W2K12, W2K16, Windows 7, ZIS, DC.
Active Directory Migration & Azure Rollout
Microsoft Corp.
- IT migration of a site with 250 users for WestRock Inc.
- Conducted Active Directory migration, network infrastructure setup and Azure rollout.
- IT environment: Windows Server 2k8, 2k12, Active Directory, VMware, Azure, Android, iOS, IBM-Lotus Notes, MS Office 2016 (Azure-365), MS Outlook, MS-SharePoint, MS-Exchange, MS-Project, MS-Visio, VM-Mirage, Windows 7, DC.
Administrator Server & Infrastructure
Panasonic Automotive & Industrial Systems Company Europe
- Server consolidation project (AD & file servers) for PAISEU, PEWEU & PISCEU.
- Managing servers and infrastructure and preparing the handover to IBM.
- Performing backups and decommissioning legacy systems.
- On-site user support (2nd and 3rd level) in Ottobrunn.
- Project responsibility for quality assurance, process and change management during the remote support transition.
- IT environment: Windows Server 2k3, 2k8, Active Directory, Exchange, VMware, Cisco Unified Communication, IBM-Maximo, IBM-Lotus Notes, EcholoN, Landesk, multi-project management, MS Office 10/13, MS-Visio, Network infrastructure, VM-Mirage, Windows 7, DC.
Shift Lead 7x24 Administration of IPTV T-Home Entertain Application
Deutsche Telekom
- Monitoring the IPTV product T-Home Entertain (Microsoft Mediaroom) in 24/7 shift operations.
- Technical shift coordination and live operations monitoring.
- Ensuring communication with Microsoft and various suppliers.
- Coordinating Remedy tickets (Mars).
- Executing functional changes, problem ticket handling and error analysis.
- IT environment: Windows Server 2k3, 2k8, Microsoft Mediaroom 2.1, MS Office 10/13, MS-SharePoint, MS-Exchange, Network infrastructure, Remedy, SQL-Windows, Service management, Ticket systems, Windows XP, DC.
Windows Server Quality Assurance
HypoVereinsbank Member of UniCredit
- Deploying newly developed software on Windows servers and maintaining virtual environments.
- Automated software distribution with HP-Opsware, troubleshooting and script analysis.
- Responsible for quality assurance of central Windows systems (OS, storage, applications).
- Supporting projects from integration testing and QA acceptance to production rollout.
- Managing and deploying integration and QA environments as well as technical application acceptance.
- IT environment: ITIL, MS Office, multi-project management, MS Proxy Server, MS-DOS, VMware ESX, Windows 2000, Windows 2003, Windows Vista, DC.
Support / Team Leader
Cable & Wireless Germany
- Customer support for line outages in collaboration with GSOC.
- Implementing dedicated and dial-up connections (network maintenance).
- Maintaining POP3 and managing zone files on NS and MX servers.
- Team leadership in customer support, escalation management, and operational department management.
- Responsible for department integration after the acquisition of ISP POP-HH.
- IT environment: Clarify, DNS, data center, FTP, firewall, ISDN, LAN Manager, Linux, multi-project management, MS Proxy Server, MS SQL Server, MS Visio, network infrastructure, OpenView, POP3, routers, Remedy, Siebel CRM, TCP/IP, ticket systems, Unix, VPN, Windows 2000, Windows XP, DC.
Software Distribution
HypoVereinsbank
- Working on the HypoVereinsbank NT software provisioning project commissioned by Prometheus Inc. for Debis PCM.
- Automated software distribution with a proprietary tool, troubleshooting and script analysis.
- IT environment: Compaq, LAN Manager, Legato NetWorker, Windows NT.
Service Provider in Office Organization, Marketing, and IT
Werndl Office Furniture (Steelcase)
- Providing services in office organization, marketing and IT.
- IT environment: Apple Macintosh, Compaq, Corel Draw, HTML, ISDN, MS Office, Netscape Navigator, Siemens, TCP/IP, Windows 95.
Industry Experience
See where this freelancer has spent most of their professional time.
Experienced in Banking and Finance, Manufacturing, Telecommunication, Automotive, Biotechnology, and Energy.
Business Area Experience
See which departments and functions this freelancer has contributed to most.
Experienced in Information Technology, Project Management, Operations, Marketing, Sales, and Customer Service.
Skills
- Administration
- Escalation Management
- Project Management
- Quality Assurance
- Deployment
- Microsoft
Languages
Education
Berufsgrundschule Rosenheim
Engineering · Rosenheim, Germany
Berufsbildende-Schule Rosenheim
Business administration · Rosenheim, Germany
Bundeswehr
Radio & Scars - Computer · Germany
Certifications & licenses
Certified Master Practitioner
Hagen Law School, University of Hagen
Practitioner Of The Art And Science Of NLP
Hagen Law School, University of Hagen
Statistics
Experience
Global Experience
Expertise
Qualifications
Profile
Frequently asked questions
Have questions? Find more information here.
Daily Rate Distribution
The rates shown represent the typical market range for freelancers in this position based on recent contracts on our platform.
Actual rates may vary depending on seniority level, experience, skill specialization, project complexity, and engagement length.
Average rates for similar positions
Rates are based on recent contracts and do not include FRATCH margin.
The average daily rate is the mean of all daily rates from recent contracts of comparable freelancers on our platform.
The median daily rate is the middle value of all daily rates — half of comparable freelancers charge less, half charge more. Unlike the average, it is barely affected by outliers.
Actual rates may vary depending on seniority level, experience, skill specialization, project complexity, and engagement length.
Similar Freelancers
Discover other experts with similar qualifications and experience
Experts recently working on similar projects
Freelancers with hands-on experience in comparable project as a Interim IT Service & Project Manager
Nearby freelancers
Professionals working in or nearby Samerberg, Germany
