Harald Hüfner
Optical Network Rollout Management (DWDM)
Experience
Optical Network Rollout Management (DWDM)
DB InfraGo AG
- Consulting for strategy, technology, and processes
- Inventory and needs analysis
- Site planning
- Process development and optimization (CIP)
- Rollout management and vendor management, internal and external
- PMO/MIS reporting and controlling
- Planning and moderation of status meetings
Optical Network Rollout Management (DWDM)
DB Netz AG
- Consulting for strategy, technology, and processes
- Inventory and needs analysis
- Process development and optimization (CIP)
- Rollout management and vendor management, internal and external
- PMO/MIS reporting and controlling
- Planning and moderation of status meetings
WAN Migration Project Management
DB Systel GmbH
- Consulting for strategy, technology, and processes
- Inventory and needs analysis
- Process development and optimization (CIP)
- Project management and project reporting
- Vendor management (including DB Kommunikationstechnik)
- PMO/MIS reporting and controlling
- Moderation of status meetings
Project Management Digitalization of Travel Centers / WiFi
DB Vertrieb GmbH
- Consulting for strategy, technology, and processes
- Project management, project reporting, and rollout management
- Process development and optimization (CIP)
- Change management and stakeholder management
- Vendor management (including DB Kommunikationstechnik)
- PMO/MIS reporting and controlling
- Moderation of status meetings
Project Management Digitalization / DB Wi-Fi
DB Systel GmbH
- Consulting for strategy, technology, and processes
- Project management, project reporting, and rollout management
- Process modeling and optimization (CIP) according to ITIL
- Change management and stakeholder management
- Vendor management (including DB Kommunikationstechnik)
- PMO/MIS reporting and controlling
- Moderation of status meetings
All-IP Migration
DB Systel GmbH
- Consulting for strategy, technology and processes
- Requirements analysis
- Project management, project reporting and rollout management
- Process development and optimization (CIP) based on ITIL
- Stakeholder management and service provider management (T-Systems, Deutsche Telekom, DB Kommunikationstechnik)
- PMO/MIS reporting and controlling
- Facilitation of status meetings
Project lead for All-IP migration of carrier connections
DB Vertrieb GmbH / DB Fernverkehr AG
- Consulting for strategy, technology and processes
- Project management, project leadership and project reporting
- As-is analysis and target concept considering business processes
- Service provider management (T-Systems, Deutsche Telekom, DB KT)
- Stakeholder management
- PMO/MIS reporting and controlling
- Process development and optimization (CIP) based on ITIL
Migration of standard telephony and special solutions to VoIP
Deutsche Bahn AG / DB Systel GmbH / DB Personenverkehr / DB Cargo
- Management consulting for strategy, technology and processes
- Project management, project leadership and project reporting
- As-is analysis and target concept considering business processes
- Resource planning and service provider management (DB KT, Deutsche Telekom)
- Stakeholder/customer relationship and PMO/MIS reporting as well as dashboard development
- Process development and optimization (CIP) based on ITIL
Transition Management Global Voice Services
Deutsche Bank AG
- Transition of global voice services to Vodafone Global Enterprise in 28 countries
- As-is analysis of contracts and processes
- Contract management (terms, termination, extension, SLAs)
- Documentation and development of ITIL processes (request fulfillment, incident management, problem management)
- Adaptation and rollout of tools (request fulfillment, order management, provisioning)
- Interface function between project management, client and provider
- Project planning, coordination and change management
Telecom strategy and tender for a contact center solution
Miele & Cie. KG
- Development of a company-wide telecom strategy and tender for a global contact center solution
- As-is analysis of existing solutions and system environments
- Gathering customer requirements considering business processes
- Creation of target concepts per region
- Interface function between project management and client
- Creation and maintenance of documentation (contracts, minutes, presentations, service specifications, tender texts, requirements and specifications)
Transformation Management ICT Environment
T-Systems International / E.ON
- Transformation management for outsourcing IP telephony (Ericsson, Avaya to Siemens HiPath)
- Definition of in-scope locations per country and planning of rollout activities
- Coordination of site identification, implementation and integration of responsible units
- Analysis and adjustment of customer and project processes
- Documentation of all additional efforts (change requests, notes of delay)
- Problem solving and handover of the solution to operations
- Coordination of suppliers and service providers as well as stakeholder management
- Analysis of existing contracts and adjustments focusing on SLAs and costs
- Migration, quality assurance and reporting to overall project management (PMO)
Management Consultant Project Management
Höltl Retail Solutions GmbH
- Consulting in sales, project management and processes for POS software/inventory management in retail POS
- Development and optimization of project management and rollout management
- Analyzing and optimizing business processes (sales, marketing, development)
- Resource coordination and sales consulting
Interim Management, Head of Project and Resource Management, IT
BBZ (ATON Group)
- Analysis and optimization of business processes and organizational structures
- Optimization of contracts and resource management systems
- Further development of processes and systems for production planning and control
- Management of IT services, service center and infrastructure
- Analysis and optimization of service and supplier contracts
- Resource planning and personnel management
Transformation Management/Project Management
STRABAG SE / BRVZ GmbH
- Integration of a company's IT into the parent company STRABAG after M&A (applications, data center, functions, staff)
- Due diligence and creation of a global tender for WAN, landline and mobile services in 17 countries (>70,000 employees, cost reduction >25%)
- Evaluation and consolidation of legacy SAP systems from M&A
- Creation of a group-wide IT requirements catalog
- Change management
Interim Management, Head of Organization and IT (CIO)
KIRCHNER Holding GmbH
- Analysis of IT and relevant processes for performance and cost-effectiveness
- Business process and process modeling
- Optimization of IT network infrastructure and applications (cost reduction >25%)
- Optimization and consolidation of the data center
- Analysis and optimization of service and supplier contracts as well as contract negotiations
- IT due diligence to prepare for M&A
- Personnel management
Managing Director
In.Comm Consulting & Services
- Management consulting for digitalization in telecommunications, WAN, fixed line, mobile networks, VoIP, IPT, all-IP, network infrastructure, system analysis, process modeling, applications, and transformation
- Project planning, project leadership, project control, budget control, and stakeholder, risk, and change management
- Managing service providers, requirements management, reporting, and quality assurance
- Handling tender processes and contract management
Sales and Marketing Manager
THALES e-Transactions GmbH
- Business development for e-payment POS solutions in the retail and logistics sectors
- Developed a direct sales channel to complement the existing indirect sales through payment network operators
- Prepared requirements and market analyses as well as marketing concepts
- Defined segment-specific solutions and worked closely with product development
- Managed projects through to rollout
- Acquired new customers and handled key account management (including Aldi, Lidl, Edeka)
- Drafted and negotiated contracts
- Selected and implemented CRM for sales, marketing, and service
Sales Manager OEM Products
IntraWare AG
- Business development for CRM, groupware, and knowledge management solutions based on Lotus Notes
- Established a new sales division for OEM products
- Developed and implemented marketing and sales strategies
- Designed and founded partnerships with IBM, Lotus, SuSE, DAV e.V., Xerox, Intel, among others
- Initiated and coordinated development, marketing, and sales activities (target group analysis, product specification, pricing, sales channel setup, key account management, project coordination)
Channel Strategy Manager
MCI WorldCom Deutschland GmbH
- Developed and implemented a sales channel strategy within the overall company strategy
- Considered revenue targets, market conditions, product offerings, and resources
- Created a concept for an indirect sales channel
- Supported sales with market analyses, target group definition, and product design
- Selected and recruited sales partners and staff
- Designed and delivered sales training programs
- Initiated and implemented an electronic partner portal (intranet)
- Drafted and negotiated relevant contracts
Head of Sales and Systems Consulting
T-D-KOM GmbH
- Consulted and led sales for telecom solutions (telephony, CTI, data networks, mobile communications) as well as LAN and UMS solutions for banks, clinics, government agencies, and industry
- Planned network infrastructure and coordinated projects
- Expanded, planned, and managed all sales activities
- Managed customer retention and acquisition
- Handled marketing with the planning and execution of promotional campaigns
- Drafted, negotiated, and managed contracts
- Selected and led sales staff
- Introduced CRM for sales and service
Freelance IT Consultant
In.Comm Management Consulting
- Requirements analysis and consulting for inventory management and ERP systems
- Organizational and IT consulting
- Consulting and sales of fax-and-voice-on-demand systems
Organizational Programmer
tegut... Foundation & Co
- Responsible for commercial and technical information processing in a food production company
- System and requirements analysis
- Development and implementation of information processing concepts
- Selection and deployment of hardware and software
- Software development and introduction of a new shipping logistics system (flow rack storage)
- Coordination of external companies as well as support and training of employees
Freelance Organizational Programmer
Felt Factory Fulda Ltd.
- Part-time work in the IT department during my studies
- System and needs analysis with creation of functional specifications
- Development and implementation of information processing concepts
- Development of business software (COBOL 85)
- Implementation, documentation, and maintenance of applications
- User support and training
Industry Experience
See where this freelancer has spent most of their professional time.
Experienced in Telecommunication, Information Technology, Transportation, Manufacturing, Food and Beverage, and Retail.
Business Area Experience
See which departments and functions this freelancer has contributed to most.
Experienced in Information Technology, Project Management, Quality Assurance, Strategy, Sales, and Operations.
Skills
- Consultant (Voice And Data Communication, Fixed Network, Mobile Communication, Wan, Voip, Ipt, Processes, Applications, Transformation, Project Management, Vendor Management, Ict Tendering, Product Evaluation, Contract Management)
- Organization, Coordination, Transformation, Project Management, Analysis, Process Optimization, Business Development, Stakeholder Management, Sales
- Social And Intercultural Skills, Integration Ability, Communication Skills, Entrepreneurial Mindset, Teamwork, Motivation, Customer Focus, Reliability, Result Orientation, Hands-on Mentality
Languages
Education
Fulda University of Applied Sciences
Diploma in Computer Science (FH), Faculty of Applied Computer Science and Mathematics · Business Informatics · Fulda, Germany
Certifications & licenses
ITIL v3-2011 Foundation
Flight Crew License ICAO FCL (PPL A, B), BZF I
Huawei OptiX OSN9800 & NCE-T Operation and Maintenance
Statistics
Experience
Expertise
Qualifications
Profile
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