Mahmoud Tadjallimehr-Strategy Consultant, Organizational Developer
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Experience
Strategy Consultant, Organizational Developer
Netcom BW / EnBW
- Analysis of the fiber optic market with a focus on FTTH
- Advising senior management on strategy planning for the next 10 years
- Reviewing product portfolios and services
- Identifying cost-saving opportunities
- Planning restructuring measures as part of a transformation program
- Designing a program structure "Fit For Profit" to implement the planned restructuring and meet strategic objectives
Interim Senior Manager, Services for Fiber Infrastructure
Die Autobahn GmbH des Bundes
- Advising the executive board on restructuring regional service organizations from a distributed federal structure to a centralized IT service company in line with the federal government's decisions on the strategic direction of the Autobahn GmbH
- Strategic planning of the service organization as a provider of fiber infrastructure (dark fiber), DWDM, and MPLS services
- Planning and implementation of on-site services, end-to-end ticket handling, and related process design according to ITIL
- Supporting regional organizations in the restructuring
Interim Senior Manager, Fiber Network Expansion
Glasfaser Direkt
- Management consulting for further expansion of the organization and business area
- Acting head of the "Construction" division for building fiber networks at multiple sites (interim)
- Designing an end-to-end solution for network layer 4 (NE4) for FTTH networks for product management in the municipal and private market
- Preparing a turnkey contract in collaboration with a lawyer
- Reviewing high-level and detailed plans, approving and coordinating general contractors for the construction of passive fiber networks
- Supporting the integration of a document management system and specifying the development of necessary interfaces to consolidate planning data from various tools into a single documentation system
Interim Program Manager Cybersecurity in the SOC
Deutsche Glasfaser
- Leading the cybersecurity program in the Security Operation Center (SOC) to implement comprehensive security measures
- Building the program organization from scratch, including individual project streams and a PMO
- Developing and integrating the following projects into the SOC, based on Center for Internet Security (CIS) Controls: SIEM, IAM, Security & Monitoring, BCM, Vulnerability Management, Incident Response Management, Network Monitoring & Defense, Malware Defense, Inventory & Asset Management, and ISO 27001 certification
Program Manager SDN, Wholesale Voice, FTTx, IT & LAN Integration
Vodafone
- Managing an SDN/SD-LAN program with multiple projects to set up a VPN service over HFC/DOCSIS for corporate clients
- Overseeing the build and launch of a wholesale voice service platform for transit and termination over the cable network in NRW, BW, and HE, including data connections between external providers and data centers
- Developing a technical and commercial overall concept for FTTH, FTTB, and FTTC fiber networks and leading the initial projects as an example
- Leading the network integration of former Unitymedia LAN infrastructure into Vodafone's network, including conducting extensive security assessments
Program Manager Digital Private Banking & Digitalisation
UBS (formerly Credit Suisse)
- Managed a DevOps program focused on software development, integration, and IT operations
- Led multiple distributed software projects in Switzerland and Singapore using agile methods
- Built infrastructure, server landscape, and virtualization on a VMware platform
- Developed mobile applications and integrated them into the bank's business processes (Switzerland and APAC) to enable multimedia and interactive remote communication
- Ensured IT security standards throughout the process
Manager DOCSIS Network Planning and Segmentation
Vodafone (formerly Kabel Deutschland GmbH)
- Set up a central planning department for segmenting the existing cable network in 13 federal states and handed it over to the new division head
- Planned and segmented the DOCSIS network in metropolitan areas on an HFC, FTTH, and FTTB basis to provide 500 Mbit/s for cable customers (focus on Bavaria, Saxony, Thuringia, Saxony-Anhalt)
- Trained newly hired network planners in DOCSIS, HFC, and fiber optic networks
Tower Lead IT Transition and Transformation
ABB
- Led the global infrastructure function as a member of the sourcing team to award contracts to external service providers in 130 countries (British Telecom, AT&T, IBM)
- Conducted workshops, prepared contracts, and negotiated with potential service providers
- Created handover plans for individual sites as part of contracts to ensure continuous operations
Interim Head of Global Services Department
EANTC AG
- Established and led the new "Global Services" department to expand into the international IT market with a focus on the Middle East
- Built services for clients: testing IT infrastructure and data centers, virtualization platforms, IT security, network and end-to-end solution planning, support for tender processes and project management
- Coached employees to shift from technology-focused to solution- and service-oriented work
Project Director Outsourcing & Global IT Transition at Hapag-Lloyd
SITA
- Led the outsourcing program for IT and telephony services from internal departments and local network operators to SITA and Orange Telecom for Hapag-Lloyd at 130 locations in 40 countries
- Transferred all local operations and maintenance contracts (165 service providers) to SITA and managed contracts intensively
- Migrated LAN infrastructure to PoE and set up a VoIP network on Cisco IPT in clusters in New York, Frankfurt, and Singapore
- Migrated global call centers in the USA, Canada, Australia, and New Zealand to a global IP-based call center and set up 25 new call center locations in Asia
- Integrated existing and new services and applications while ensuring uninterrupted network operations
- Integrated the global network operations into the Orange NOC in Cairo, including operational processes
Senior Planning and Project Manager Radio Optimization
P3 Communications / Telefónica o2
- Led a technical planning team for the nationwide 2G/3G radio optimization project at Telefónica o2 Germany to improve network coverage and service quality
Customer Project Manager Charging System & IN
Ericsson
- Led the swap-out project for a charging system for the South African network operator MTN Irancell
- Supported Ericsson's pre-sales efforts with potential international network operators during the government 3G license tender and provided project management expertise
Senior Project Manager Value-Added Services
Nokia (formerly Nokia Siemens Networks)
- Built and integrated VAS platforms (IPTV, IMS, VoD, location-based services, and security) for the Saudi 3G mobile operator Zain
Senior Planning and Project Manager Mobile Networks
Nokia (formerly Nokia Siemens Networks)
- Member of the management team establishing Nokia's organization in Iran for the turnkey rollout of the second mobile network for MTN South Africa, with 160 staff
- Led the 'National IP Backbone', 'Security', and the first mobile internet projects in Iran under challenging conditions
- Coordinated between Nokia, Alcatel, Ericsson, Huawei, and local general contractors
Service Account Manager for Vodafone and Regional Network Operators in DACH
Huawei Technologies Germany
- Member of the management team that established the 'Vodafone Business Department'
- Conducted a global needs analysis for Vodafone Global and developed a strategic service concept
- Built the service organization in Düsseldorf and integrated external service providers
- Built the service organization (L1, L2, L3) for regional operators in DACH and Sweden
- Negotiated with external providers for L1 service and spare parts delivery to ensure nationwide coverage and gold service agreements
- Drafted, negotiated, and implemented service contracts
Director Customer Support EMEA
Commscope Inc. (formerly ADC Telecommunications)
- Set up and led a service organization for cable network operators in Düsseldorf, London, Paris, Brussels, and Madrid with 65 employees
- Ensured 24/7 support worldwide together with the service organization in the USA
Nokia (Alcatel-Lucent)
Period covers roles at Alcatel SEL and Lucent Technologies (now Nokia)
- Lucent Technologies (03/2001–05/2002): Senior Account Strategist & Solution Architect Fiber Optics (SDH and DWDM networks) for pan-European optical network operators in Hilversum, NL
- Lucent Technologies (09/1999–02/2001): Technical Sales Support Manager for optical transmission systems (SDH and DWDM networks) in EMEA in Bonn
- Alcatel SEL (03/1995–08/1999): Solution Designer and Technical Consultant for cable TV and HFC, fiber networks (FTTH, FTTB, FTTC) in Stuttgart and worldwide
- Alcatel SEL (09/1993–02/1995): Software Developer and Designer for optical transmission systems, SDH and PDH systems in Stuttgart
Certified Scientific Assistant
Fraunhofer Institute for Production Systems and Design Engineering
- Worked on research in factory automation, focusing on network technologies and protocols in production and manufacturing environments (PLC systems)
Industry Experience
See where this freelancer has spent most of their professional time.
Experienced in Telecommunication, Manufacturing, Information Technology, Energy, Banking and Finance, and Transportation.
Business Area Experience
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Experienced in Information Technology, Project Management, Operations, Sales, Product Development, and Customer Service.
Summary
Senior Interim Manager & Program Director with many years of international experience in the IT and telecommunications industry. Specialized in digitalization, IT transformation, data center planning and setup, cybersecurity, 5G, IIoT, artificial intelligence, as well as program and transformation management. Multilingual leader with an engineering mindset and a proven track record in building, restructuring, and scaling complex projects, organizations, and programs.
Core Competencies
- Digital Transformation & Change Management
- Data center initial planning, build, and handover
- Cyber Security & Compliance (ISO 27001, NIS2, CIS Controls, SOC, IAM, SIEM)
- Analysis, introduction, and use of AI methods in the company (LLM selection, prompt engineering)
- Fiber optics & telecom networks (FTTH, FTTB, network infrastructure, 5G, 6G, IIoT, passive networks and cable infrastructure, SDN)
- Program & project management (methodical project management, PMP-certified, Agile, ITIL), stakeholder management, crisis management, conflict management, risk management, …
- Organizational development & restructuring
- International leadership of multicultural globally distributed teams
Skills
Management Skills
- Establishing And Leading New Organizations
- Restructuring Existing Organizations
- Change Management
- Sustainability
- Organizational Complexities
- Organizational Theories And Structures
- Conflict And Crisis Management
Technical Skills
- Fiber Networks (Planning, Construction, Operation), Gpon, Ftth, Fttb, Fttc
- Cis Controls
- Siem
- Devops, Ci/Cd Methodologies (Engineering, Organization, Management, Culture); Kaizen
- Data Centre (Build And Migration)
- Project & Program Management (Pmi/Pmp)
- Agile, Scrum, Kanban
- Virtualization (Proxmox, Docker, Vmware, Virtualbox, Etc.)
- Iso 9001 Assessor, Iso 19011, Iso 17021
- Iam
- Bcm
- Iot, Industry 4.0, 5g, Siemens Sps
- Outsourcing (Infrastructure, Services, Vendor Selection)
- Itil, Itsm V3
- Mobile Networks (2g, 3g, 4g)
- Optical Transmission, Sdh, Pdh, Dwdm
- Cable Tv, Hfc, Iptv, Vod, Ott, Docsis, Bsod
- Ip/Mpls, Voip, Cisco Ipt, Sdn, Sd-Lan
- Gdpr, Iso 27001
- Ubiquiti Unifi Network Infrastructure (Expert)
It Skills
- Teams, Sharepoint, Ms Office, Office 365
- Pm Tools (Ms Project, Epm, Oneppm)
- Atlassian (Confluence, Jira)
- Various Devops Tools, Cloud Services, Git, Gitlab, Docker, Kubernetes, Aws, …
- Firewalls (Hardware, Software, Ipfire, Pfsense)
- Linux, Windows, Ms Office, Lotus Notes
- Various Applications (Servicenow, Clarity, Sap)
- Google G Suite (Admin)
Languages
Education
University of Liverpool, Management School
Doctorate in Business Administration · Business Administration · Liverpool, United Kingdom
Technical University of Berlin
Diploma in Electrical Engineering and Information Technology (TU) · Electrical Engineering and Information Technology · Berlin, Germany
Cologne University of Applied Sciences
Diploma in Electrical Engineering (FH) · Electrical Engineering · Cologne, Germany
Certifications & licenses
ISO 9001 Assessor
intellcert GmbH
PMP certification
Project Management Institute (PMI)
Statistics
Experience
Global Experience
Expertise
Qualifications
Profile
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