Düzgün Durkaya - Senior Manager

Q: Where is Düzgün based?

Düzgün is based in Bergisch Gladbach, Germany .

Q: What languages does Düzgün speak?

Düzgün speaks the following languages: German (Native), English (Advanced), Spanish (Advanced), French (Advanced), Turkish (Advanced) .

Q: How many years of experience does Düzgün have?

Düzgün has at least 18 years of experience. During this time, Düzgün has worked in at least 7 different roles and for 7 different companies . The average length of individual experience is 2 years and 3 months . Note that Düzgün may not have shared all experience and actually has more experience.

Q: What is Düzgün's latest experience?

Düzgün's most recent position is Senior Manager at Sabbatical .

Q: What companies has Düzgün worked for in recent years?

In recent years, Düzgün has worked for Sabbatical and HSBC Deutschland - Markets and Securities Services .

Q: Which industries is Düzgün most experienced in?

Düzgün is most experienced in industries like Banking and Finance , Fashion , and Retail . Düzgün also has some experience in Information Technology and Food and Beverage .

Q: Which business areas is Düzgün most experienced in?

Düzgün is most experienced in business areas like Project Management , Customer Service , and Product Development . Düzgün also has some experience in Sales , Finance , and Strategy .

Q: Which industries has Düzgün worked in recently?

Düzgün has recently worked in industries like Banking and Finance and Information Technology .

Q: Which business areas has Düzgün worked in recently?

Düzgün has recently worked in business areas like Project Management , Customer Service , and Product Development .

Recommended expert

Bergisch Gladbach, Germany

Experience

Apr 2024 - Present

2 years

Senior Manager

Sabbatical

Traveling and having adventures overseas with the family
Further education in artificial intelligence and blockchain
SCRUM and PRINCE2 certifications
Sports (endurance and tennis)

Jan 2020 - Mar 2024

4 years 3 months

Düsseldorf, Germany

Senior Account Manager

HSBC Deutschland - Markets and Securities Services

Managed international third-party asset managers and fund management companies for investment funds (AIF & UCITS) in global custody
Responsible for the strategic development of the product offering and service quality
Member of the steering committee for product expansions
Initiated cross-selling opportunities within the HSBC Group (equities, FX, listed and OTC derivatives)
Conducted regular service review meetings (agenda preparation, moderation, follow-up)
Project coordination with global teams: US T+1, CSDR, direct dealing, and onshore China CNY FX forwards
Risk management: first line of defense

Jul 2016 - Dec 2019

3 years 6 months

Frankfurt, Germany

Client Service Manager

BNP Paribas Securities Services

Managed relationships with banks and brokers, asset owners, fund management companies, and asset managers in custody (depositary bank) and corporate trust services for corporates and SPVs
Oversaw daily and project-related client inquiries and coordinated with internal departments
Initiated cross-functional sales processes
Local project coordinator for the global rollout of a query management system
Developed and negotiated the SLA for a new trading system, including backoffice outsourcing activities
Handled complaint and escalation management
Conducted credit validations and price negotiations with clients

Apr 2014 - Jun 2016

2 years 3 months

Cologne, Germany

Project Manager & Business Development Manager

KLEKT GmbH

Advised on business plan development and company formation
Strategic planning in product development
Collected customer requirements and documented functional specifications for a B2B marketplace rollout
Prepared budget plans for client acquisition and several MVPs
Analyzed customer feedback to optimize UX

Apr 2011 - Mar 2014

3 years

Frankfurt, Germany

Institutional Sales

quirin bank AG

Built and expanded the institutional client base (portfolio managers, wealth advisors, pension funds, occupational pension funds, and insurance companies)
Conducted capital market placements for small and mid caps, including roadshows
Handled brokerage for medium-sized companies
Traded national and international securities
Implemented the financial transaction tax (project)

Jul 2009 - Mar 2011

1 year 9 months

Frankfurt, Germany

Client Service Manager

SEB Master KAG mbH

Main contact and interface between internal SEB group teams and external partners
Risk management: validating VaR and scenario analyses
Investment compliance
Coordination of trading and settlement processes (securities lending)
Cash, liquidity, collateral, and currency management
Validating NAV calculations and monitoring prices
Preparing semi-annual and annual reports including taxes

Nov 2007 - Sep 2008

11 months

Frankfurt, Germany

Intern / Working Student

SEB Master KAG mbH

Customer service
Thesis

May 2007 - Sep 2007

5 months

Frankfurt, Germany

Intern

Gallo Winery GmbH

Preparing and analyzing budget and sales figures for Europe

Industry Experience

See where this freelancer has spent most of their professional time.

Experienced in Banking and Finance, Information Technology, Fashion, Retail, and Food and Beverage.

Banking and Finance

Information Technology

Fashion

Retail

Food and Beverage

Business Area Experience

See which departments and functions this freelancer has contributed to most.

Experienced in Project Management, Customer Service, Product Development, Sales, Finance, and Strategy.

Project Management

Customer Service

Product Development

Sales

Finance

Strategy

Summary

Senior Manager with 15 years of professional and project experience in the international banking sector. In-depth knowledge of investment funds, financial instruments, and securities processes. Completed SCRUM and PRINCE2 Practitioner certifications.

Skills

Ms Office (Excel, Powerpoint, Word)
Miro
Confluence
Jira

Languages

German

Native

English

Advanced

Spanish

Advanced

French

Advanced

Turkish

Advanced

Education

Sep 2005 - Jan 2006

Bond University

Banking and Accounting · Robina, Australia

Oct 2002 - Oct 2008

Schumpeter School of Business and Economics (Bergische Universität Wuppertal)

Diplom economist (equivalent to a master's degree) · Economics · Wuppertal, Germany · Good

Sep 1993 - Jun 2002

Nelly-Sachs-Gymnasium

Abitur (general higher education entrance qualification) · Neuss, Germany

Certifications & licenses

PRINCE2 Foundation

PRINCE2 Practitioner

SCRUM Master

SCRUM Product Owner

Statistics

Experience

Total positions 8

Experience in Banking and Finance 13 y

Avg length 2 y 2 m

Longest experience 4 y 2 m

Global Experience

Countries worked in 1 (Germany)

Primary country Germany

Expertise

Recent roles Senior Manager, Senior Account Manager, Client Service Manager

Main industries Banking and Finance, Information Technology, Fashion

Main business areas Project Management, Customer Service, Product Development

Qualifications

Highest degree Master

Certifications earned 4

Profile

Created

November 2025

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Frequently asked questions

Do you have questions? Here you can find further information.

Where is Düzgün based?

Düzgün is based in Bergisch Gladbach, Germany.

What languages does Düzgün speak?

Düzgün speaks the following languages: German (Native), English (Advanced), Spanish (Advanced), French (Advanced), Turkish (Advanced).

How many years of experience does Düzgün have?

Düzgün has at least 18 years of experience. During this time, Düzgün has worked in at least 7 different roles and for 7 different companies. The average length of individual experience is 2 years and 3 months. Note that Düzgün may not have shared all experience and actually has more experience.

What roles would Düzgün be best suited for?

Based on recent experience, Düzgün would be well-suited for roles such as: Senior Manager, Senior Account Manager, Client Service Manager.

What is Düzgün's latest experience?

Düzgün's most recent position is Senior Manager at Sabbatical.

What companies has Düzgün worked for in recent years?

In recent years, Düzgün has worked for Sabbatical and HSBC Deutschland - Markets and Securities Services.

Which industries is Düzgün most experienced in?

Düzgün is most experienced in industries like Banking and Finance, Fashion, and Retail. Düzgün also has some experience in Information Technology and Food and Beverage.

Which business areas is Düzgün most experienced in?

Düzgün is most experienced in business areas like Project Management, Customer Service, and Product Development. Düzgün also has some experience in Sales, Finance, and Strategy.

Which industries has Düzgün worked in recently?

Düzgün has recently worked in industries like Banking and Finance and Information Technology.

Which business areas has Düzgün worked in recently?

Düzgün has recently worked in business areas like Project Management, Customer Service, and Product Development.

What is Düzgün's education?

Düzgün holds a Master in Economics from Schumpeter School of Business and Economics (Bergische Universität Wuppertal) and a Bachelor in Banking and Accounting from Bond University.

Does Düzgün have any certificates?

Düzgün has 4 certificates. Among them, these include: PRINCE2 Foundation, PRINCE2 Practitioner, and SCRUM Master.

What is the availability of Düzgün?

Düzgün is immediately available full-time for suitable projects.

What is the rate of Düzgün?

Düzgün's rate depends on the specific project requirements. Please use the Meet button on the profile to schedule a meeting and discuss the details.