Michael Findrik - CIO | Strategic IT Leadership & Digital Transformation
Experience
Data Protection Officer
Lidl Hrvatska d.o.o. k.d.
- First officially appointed DPO of Lidl Croatia; complete build-up of the data protection framework including policies, processes, and training.
- Structured handover to successor.
Chief Information Officer
Lidl Hrvatska d.o.o. k.d.
- Hands-on construction of the entire IT infrastructure during the founding phase (network, servers, head office, warehouse, store IT). From 2010 onwards full focus on strategic management, architecture decisions, and programme delivery through specialized teams.
- Built the IT organization from scratch to enterprise level: today 30+ employees, 115 stores, 3 logistics centers, 1 head office; annual revenue EUR 1.6 billion (FY2024).
- Recruited, developed, and promoted 80+ IT employees; many now in leadership positions at Lidl DE, FR, AT, CH, RS, and IE.
- Served as IT Cluster Spokesperson South-East Europe (May 2021–May 2023): strategic IT management for Croatia, Bulgaria, Romania, Serbia, and Greece; led cross-country pilot projects with group-wide rollout.
- Achieved top 5 ranking for 10 consecutive years among approximately 30 IT organizations of the Schwarz Group based on efficiency, cost control, on-time delivery, and audit results.
- Led best IT Audit Schwarz Group FY2023: full review of IT governance, security, compliance, and infrastructure across all Croatian locations.
- Delivered annual IT cost reductions averaging 10% despite continuous growth; total savings of 15% through strategic tendering, contract negotiations, and lifecycle management.
- Building IT Lidl Croatia from zero to enterprise (2004–2010): designed and implemented network, server, and store IT architecture; built team; managed vendor selection and contract negotiations; implemented core systems in parallel with market launch; resulted in on-schedule entry without disruptions and foundation for current operations.
- Market Entry Lidl Serbia – IT build-out managed from Croatia (2011–2016): built entire IT infrastructure remotely; set up local team; enabled on-schedule entry; platform supports 70+ stores, 2 logistics centres, EUR 700 million revenue.
- Fastest Card Payment System in Croatian Grocery Retail (2024): redesigned payment infrastructure; renegotiated provider contracts; optimized network; achieved 30% below competitive average transaction times for 100,000 daily transactions.
- Real-Time Sales Data – 1st Lidl country worldwide (2013): introduced real-time sales data pilot; built business case; integrated into ERP; resulted in Group-wide rollout and improved inventory management.
- ERP Cloud Transformation: migrated 70% ERP modules to cloud during live operations; on track for completion Q4 2025; reduced infrastructure costs and improved availability without disruptions.
- Cybersecurity Transformation: established SOC; introduced incident response framework; launched multi-year awareness programme; achieved 87% reduction in phishing attacks and awarded Best IT Audit FY2023; institutionalized security functions.
- Google Workspace Migration (2025–2026): managing migration from Microsoft O365 for 1,500 users focusing on standardization, cost reduction, and collaboration; planned completion April 2026.
IT System Administrator — Team Lead Migration
Deutsche Post AG
- Regional team lead for the company-wide migration to Windows 2000.
- Coordinated multiple departments to achieve minimal downtime during migration.
IT Consultant / IT Specialist
SK-Computerdienst | Siekmann Computer
- Managed technical projects and performed server/client administration.
- Responsible for IT procurement.
Industry Experience
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Experienced in Retail, Transportation, and Information Technology.
Business Area Experience
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Experienced in Information Technology, Procurement, Operations, Project Management, and Legal.
Summary
20 years as CIO at Lidl Croatia built the IT organization from scratch to enterprise level, today supporting 115 stores, 3 logistics centers, and more than 100,000 daily payment transactions. Full budget, personnel, and delivery responsibility at country level; budget responsibility up to EUR 70 million, direct leadership of 30+ employees, talent development for 80+ individuals. Schwarz IT defines architecture standards operational management, prioritization, vendor negotiations, and programe delivery were fully in my hands. On multiple occasions I argued for and secured local exceptions to Group standards when business requirements demanded it. Key focus areas: stable retail operations, payment performance, cybersecurity, cloud transformation, and international programe management within the SEE cluster. 10 consecutive years in the Top 5 among approximately 30 IT organizations across the Schwarz Group.
What I leave behind: a fully self-sufficient IT team, a resilient architecture platform, established governance structures, and more than 80 developed talents many of them now in leadership roles within the Schwarz Group. Having successfully built and scaled the Country IT, I am now seeking a new entrepreneurial challenge with greater complexity and strategic scope within a corporate environment or an ambitious retailer.
Governance Reality: Full decision-making authority over budget, headcount, vendor selection, and local programe management. Schwarz IT sets architectural framework guidelines; where these did not align with local market requirements, I actively argued for exceptions and negotiated them at Group level. Continuous management complexity between the Croatian executive board, Lidl International, and Schwarz IT.
Skills
- It Strategy & Operating Model
- Retail & Store It (115 Locations)
- Logistics It (3 Distribution Centers)
- Cybersecurity, Soc & Audit Management
- Cloud & Workplace Transformation
- Erp Programmes & System Architecture
- Budget & Cost Management (Up To Eur 70m)
- Vendor & Contract Management
- Team Leadership & Talent Development (80+ Individuals)
- International Programe Management (See Cluster)
Languages
Education
Fachhochschule Dusseldorf
Business Informatics · Düsseldorf, Germany
Certifications & licenses
Microsoft Certified Systems Engineer (MCSE)
Fachhochschule Dusseldorf
Statistics
Experience
Global Experience
Expertise
Qualifications
Profile
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