Marco Gau - Business Analyst - Payroll Services Rhineland

Q: Where is Marco based?

Marco is based in Berlin, Germany and can operate in on-site , hybrid , and remote work models.

Q: What languages does Marco speak?

Marco speaks the following languages: German (Native), English (Advanced) .

Q: How many years of experience does Marco have?

Marco has at least 28 years of experience. During this time, Marco has worked in at least 12 different roles and for 10 different companies . The average length of individual experience is 2 years and 4 months . Note that Marco may not have shared all experience and actually has more experience.

Q: What is Marco's latest experience?

Marco's most recent position is Business Analyst - Payroll Services Rhineland at Shell Deutschland GmbH .

Q: What companies has Marco worked for in recent years?

In recent years, Marco has worked for Shell Deutschland GmbH , Landesbank Berlin - Direktbankservice , Cremanski & Company GmbH , and shyftplan GmbH .

Q: Which industries is Marco most experienced in?

Marco is most experienced in industries like Information Technology , Banking and Finance , and Telecommunication . Marco also has some experience in Energy and Professional Services .

Q: Which business areas is Marco most experienced in?

Marco is most experienced in business areas like Information Technology , Product Development , and Project Management . Marco also has some experience in Human Resources , Operations , and Customer Service .

Q: Which industries has Marco worked in recently?

Marco has recently worked in industries like Energy , Information Technology , and Banking and Finance .

Q: Which business areas has Marco worked in recently?

Marco has recently worked in business areas like Project Management , Information Technology , and Product Development .

Recommended expert

Berlin, Germany

Experience

Aug 2023 - Present

2 years 8 months

Germany

Business Analyst - Payroll Services Rhineland

Shell Deutschland GmbH

Product Owner of middleware migration project from 3rd party vendor to inhouse solution
Technical definition of ruleset to collect payroll relevant shift data from 3rd party vendor and apply allowances based on complex operating agreements
Streamlining payroll processes to ensure flawless payouts

Jul 2023 - Nov 2024

1 year 5 months

Germany

Business Analyst - Credit Card Migration Project MARCO GAU

Landesbank Berlin - Direktbankservice

Responsible for role and rights management of credit card banking web interface
Redesigning platforms to ensure a smooth transition/migration process to new platforms

Dec 2021 - Feb 2023

1 year 3 months

Germany

Consultant

Cremanski & Company GmbH

Invented Excel based capacity planning to ensure transparency of team workloads for forecasting and hiring process supporting 600+ shift workers
Set up Jira based add-on for capacity planning, forecasting and reporting fully integrated with Salesforce and Clockify
Implemented initial Jira/Confluence Cloud instance with Clockify and Salesforce integration and adjusted configuration based on clients’ needs
Rolled out capacity planning and reporting solution with external access setup
Established bridge between Salesforce and Jira for automated ticket creation supporting forward planning

Dec 2020 - Jan 2023

2 years 2 months

Germany

Scrum Product Owner & Scrum Master

shyftplan GmbH

Custom payroll exports
Personio API integration
Product landscape design
Created process overview on all product and development processes
Optimized processes (Scrum, bug process, product refinements)
Tools used: Jira, WBS Gantt Chart, Activity Timeline, Confluence

Feb 2020 - Feb 2021

1 year 1 month

Germany

Project Manager

Ratepay GmbH

Led refinancing solution for online instalments (200 million Euros) as project lead reporting to C-Level under high pressure
Coordinated development between 4 internal and 1 external development team using Scrum & Kanban and OKR framework
Adjusted scope, team setup and priorities multiple times
Managed stakeholders (internal development team and external consulting agency)
Controlled budget and negotiated budget raises with external agency
Performed status reporting, prioritization, data analysis, quality assurance, business requirements engineering and rollout planning
Implemented Anaplan for budget planning and forecasting with full stakeholder management
Managed new banking partner project: reviewed and negotiated bank conditions, communicated with stakeholders, created fee scenarios and developed best transition strategy for cash management

Apr 2019 - Dec 2019

9 months

Head of Program Management

RatePAY GmbH

Responsible for product development and OKR processes
Strategic product planning, including development of business cases and budget planning
Ensured development process of several projects simultaneously, managing priorities and dependencies
Reported project status to board of directors (RatePAY) and on group level (Nets A/S)

Apr 2016 - Mar 2019

3 years

Head of Product

RatePAY GmbH

Responsible for development of RatePAY core products
Built product management team from scratch
Drove high performance by building deeper relationships between product management and commercial teams
Implemented agile working methods for better team results
Owned product development roadmap and OKR management framework implementation

Jan 2014 - Mar 2016

2 years 3 months

Germany

Product Manager (Freelance)

RatePAY GmbH

Product planning and support of software development
Managed up to six software development projects in parallel

Jul 2010 - Jul 2011

1 year 1 month

Director Operations

Jesta Digital GmbH

Managed international projects in New York, Los Angeles and Chennai
Responsible for development and operations of mobile billing systems for iLove online dating
Coordinated international development teams and managed interfaces between entities and countries

Jul 2008 - Jul 2011

3 years 1 month

Associate Director Technical Country Operations

Fox Mobile Group

Responsible for technical operations of Jamba platforms in Austria and Switzerland
Served as single point of contact for marketing, legal, development, incident management and mobile operators in AT and CH

Jun 2000 - Jul 2002

2 years 2 months

Communications Trainer - Call Center

Deutsche Bank AG

Prepared and executed onboarding trainings covering active listening, handling complaints, communication basics and feedback rules
Performed 1:1 trainings with 130+ call center agents during their calls, including feedback and personal development plans

Feb 1998 - Dec 2016

18 years 11 months

Owner

King-Com Internetconsulting

Specialized in eCommerce as Shopware Business Partner
Provided web design and web hosting services for 500+ clients
Managed client portfolio including state schools and public limited companies

Industry Experience

See where this freelancer has spent most of their professional time.

Experienced in Information Technology, Banking and Finance, Telecommunication, Energy, and Professional Services.

Information Technology

Banking and Finance

Telecommunication

Energy

Professional Services

Business Area Experience

See which departments and functions this freelancer has contributed to most.

Experienced in Information Technology, Product Development, Project Management, Human Resources, Operations, and Customer Service.

Information Technology

Product Development

Project Management

Human Resources

Operations

Customer Service

Skills

Core Strengths

Customer Centric
Entrepreneurial Thinking
Strong Communication Skills
Explain Complex Things The Easy Way
Master Of Prioritization
Data Driven
Product Oriented
Process Oriented
Working In Agile Environment
Experienced Working In Strongly Regulated Markets
Willing To Travel

Tools

Jira
"Wbs Gantt Chart" Project Mgmnt.
"Activity Timeline" Capacity Planning
Scrum Product Owner
Scrum Master
Confluence
Lbb Software Environment
Ms Office
"Think Cell"
Mindmaps
Salesforce
Scrum
Kanban
Okr Framework
Shopware

Languages

German

Native

English

Advanced

Education

Apr 2006 - May 2008

HTW Berlin - University of Applied Sciences

M.Sc. in Business Computing · Business Computing · Berlin, Germany · 1,16

Oct 2002 - Mar 2006

HTW Berlin - University of Applied Sciences

B.Sc. in Business Computing · Business Computing · Berlin, Germany · 1,59

Oct 1996 - Jun 1998

Deutsche Bank AG

Qualified Bank Clerk · Germany

Certifications & licenses

Instructor's license

AEVO

Prince2 Agile Practitioner - Agile project management

Axelos

Professional Scrum Master - PSM I

scrum.org

Professional Scrum Product Owner - PSPO I

scrum.org

Statistics

Experience

Total positions 12

Experience in Information Technology 21.5 y

Avg length 3 y 3 m

Longest experience 18 y 10 m

Global Experience

Countries worked in 1 (Germany)

Primary country Germany

Expertise

Recent roles Business Analyst - Payroll Services Rhineland, Business Analyst - Credit Card Migration Project MARCO GAU, Consultant

Main industries Information Technology, Banking and Finance, Telecommunication

Main business areas Information Technology, Product Development, Project Management

Qualifications

Highest degree Master

Certifications earned 4

Profile

Created

March 2025

Last Update

August 2025

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Frequently asked questions

Do you have questions? Here you can find further information.

Where is Marco based?

Marco is based in Berlin, Germany and can operate in on-site, hybrid, and remote work models.

What languages does Marco speak?

Marco speaks the following languages: German (Native), English (Advanced).

How many years of experience does Marco have?

Marco has at least 28 years of experience. During this time, Marco has worked in at least 12 different roles and for 10 different companies. The average length of individual experience is 2 years and 4 months. Note that Marco may not have shared all experience and actually has more experience.

What roles would Marco be best suited for?

Based on recent experience, Marco would be well-suited for roles such as: Business Analyst - Payroll Services Rhineland, Business Analyst - Credit Card Migration Project MARCO GAU, Consultant.

What is Marco's latest experience?

Marco's most recent position is Business Analyst - Payroll Services Rhineland at Shell Deutschland GmbH.

What companies has Marco worked for in recent years?

In recent years, Marco has worked for Shell Deutschland GmbH, Landesbank Berlin - Direktbankservice, Cremanski & Company GmbH, and shyftplan GmbH.

Which industries is Marco most experienced in?

Marco is most experienced in industries like Information Technology, Banking and Finance, and Telecommunication. Marco also has some experience in Energy and Professional Services.

Which business areas is Marco most experienced in?

Marco is most experienced in business areas like Information Technology, Product Development, and Project Management. Marco also has some experience in Human Resources, Operations, and Customer Service.

Which industries has Marco worked in recently?

Marco has recently worked in industries like Energy, Information Technology, and Banking and Finance.

Which business areas has Marco worked in recently?

Marco has recently worked in business areas like Project Management, Information Technology, and Product Development.

What is Marco's education?

Marco holds a Master in Business Computing from HTW Berlin - University of Applied Sciences and a Bachelor in Business Computing from HTW Berlin - University of Applied Sciences.

Does Marco have any certificates?

Marco has 4 certificates. Among them, these include: Instructor's license, Prince2 Agile Practitioner - Agile project management, and Professional Scrum Master - PSM I.

What is the availability of Marco?

Marco is immediately available full-time for suitable projects.

What is the rate of Marco?

Marco's rate depends on the specific project requirements. Please use the Meet button on the profile to schedule a meeting and discuss the details.