Lisa Manassero-Dr.
Check rate
Experience
Freelance Consultant
Freelance Consultant
- Interim Back-Office Management
- C-Level Executive Assistance
- International Sales & Marketing Operations
- Event Management
- Recruiting
Customer Service Administration Manager
Richemont Northern Europe GmbH
- First point of contact for internal and external stakeholders on all CS Admin-related issues.
- Monitoring the compliance of the CS administration processes with the Group Template
- Process improvement within Customer Service
- Monitoring the teams' work productivity and quality
- Development of KPIs
- Reporting, controlling and derivation of necessary optimization measures
- Team development as sparring partner & coach
Head of Administration (Sales & Service)
Ametek GmbH
- Disciplinary and technical management of the 'Admin' team
- Process development, optimization and documentation
- Team organization
- Preparation and evaluation of reports
- Order management, export management and logistics management
- Purchasing and import management
- After sales management
- Installed Base Management
- RMAs Management
- Credit Collection
Team Leader Aftersales- and Process Management
Prima Power GmbH
- Technical management of a team of 4
- Implementation of SW tools (Salesforce, in-house After Sales SW)
- Implementation of efficiency and productivity optimizations
- Organisational measures
- Calculation and quotation preparation
- Processing and calculation of machine orders
- Purchasing, deadline coordination and close cooperation with the parent plants in Italy and Finland
- Preparation and evaluation of reports in Salesforce (incoming orders, revenue recognition)
- Administration of bank guarantees, credit and leasing contracts with domestic and foreign banks
Head of 'Administration and Management Customer Orders'
Lectra Deutschland GmbH
- Technical and disciplinary management of a team of 4 +4 (on-site and remote)
- Implementation of efficiency and productivity optimization as well as initiation of organizational measures
- Validation of documents, processing and invoicing of sales and service contracts
- Management of software licenses (SaaS)
- Monitoring of incoming payments
- Monitoring of hardware deliveries
- Administration of bank guarantees, credit and leasing agreements with domestic and foreign banks
- Analysis and reporting on maintenance contracts
Service and Sales Coordinator
Lectra Deutschland GmbH
Industry experience
See where this freelancer has spent most of their professional time.
Experienced in Professional Services, Manufacturing, Information Technology, Fashion, and Retail.
Business area experience
See which departments and functions this freelancer has contributed to most.
Experienced in Operations, Sales, Human Resources, Marketing, Finance, and Customer Service.
Summary
Experienced department manager in internal sales, aftersales and order processing in international manufacturing companies. Experience in international event management, marketing operations, recruiting and as a personal assistant to C-Level management. High IT affinity, leadership skills and understanding of processes. Knowledge in agile and traditional project management. Experience in change management and in the implementation of CRM and ERP systems.
Skills
Curious And Eager To Learn
Empathetic
Strong Communicator
Customer And Service-Oriented
Structured And Organized
Responsible
Leadership
Process Optimization
Project Management
Personnel Development And Organization
Costing
Quotation And Order Management
Reporting
Complaint Management
Key Figure Analysis And Statistics
Ms Office
Erp Systems
Crm-Systems (Sales Force, Hubspot)
Ms Teams
Zoom
Google Meet
Ms Pro
Jira
Ms Sharepoint
Personio
Languages
Education
Università degli Studi di Torino
Diploma di Laurea, Specialisation in linguistics and literature, German and English · Linguistics and Literature · Italy · 110/110 cum Laude
Certifications & licenses
Scrum.org
GPM Deutsche Gesellschaft für Projektmanagement e. V.
Process Optimisation with Lean, Kaizen and CIP
alfatraining Bildungszentrum GmbH
alfatraining Bildungszentrum GmbH
Certified Leadership Expert
alfatraining Bildungszentrum GmbH
Certified Business Manager
alfatraining Bildungszentrum GmbH
EBC*L Level A Examination - Economic Competence
KWE Wirtschaftskompetenz für Europa e.V.
Statistics
Experience
Global experience
Expertise
Qualifications
Profile
Frequently asked questions
Have questions? Find more information here.
Lisa is based in Freising, Germany and prefers 100% remote projects.
Lisa speaks the following languages: German (Native), Italian (Native), English (Advanced), Spanish (Elementary), French (Elementary).
Lisa has at least 9 years of experience. During this time, Lisa has worked in at least 6 different roles and for 5 different companies. The average length of individual experience is 1 year and 5 months. Note that Lisa may not have shared all experience and actually has more experience.
Based on recent experience, Lisa would be well-suited for roles such as: Freelance Consultant, Customer Service Administration Manager, Head of Administration (Sales & Service).
Lisa's most recent position is Freelance Consultant at Freelance Consultant.
In recent years, Lisa has worked for Freelance Consultant, Richemont Northern Europe GmbH, and Ametek GmbH.
Lisa is most experienced in industries like Professional Services, Manufacturing, and Information Technology. Lisa also has some experience in Fashion and Retail.
Lisa is most experienced in business areas like Operations, Sales, and Finance. Lisa also has some experience in Human Resources, Marketing, and Customer Service.
Lisa has recently worked in industries like Professional Services, Manufacturing, and Fashion.
Lisa has recently worked in business areas like Operations, Human Resources, and Marketing.
Lisa holds a Master in Linguistics and Literature from Università degli Studi di Torino.
Lisa has 7 certificates. Among them, these include: Professional Scrum Master I, IPMA ® Level D, Process Optimisation with Lean, and Kaizen and CIP.
Lisa is immediately available part-time for suitable projects.
Daily rate distribution
The rates shown represent the typical market range for freelancers in this position based on recent contracts on our platform.
Average rates for similar positions
Rates are based on recent contracts and do not include FRATCH margin.
The average daily rate is the mean of all daily rates from recent contracts of comparable freelancers on our platform.
The median daily rate is the middle value of all daily rates — half of comparable freelancers charge less, half charge more. Unlike the average, it is barely affected by outliers.
Calculated based on our freelancers’ daily rates as of 30 Aug 2026. Actual rates may vary depending on seniority level, experience, skill specialization, project complexity, and engagement length.
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