Lisa Manassero

Q: Where is Lisa based?

Lisa is based in Freising, Germany and prefers 100% remote projects.

Q: What languages does Lisa speak?

Lisa speaks the following languages: German (Native), Italian (Native), English (Advanced), Spanish (Elementary), French (Elementary) .

Q: How many years of experience does Lisa have?

Lisa has at least 8 years of experience. During this time, Lisa has worked in at least 6 different roles and for 5 different companies . The average length of individual experience is 1 year and 5 months . Note that Lisa may not have shared all experience and actually has more experience.

Q: What is Lisa's latest experience?

Lisa's most recent position is Freelance Consultant at Freelance Consultant .

Q: What companies has Lisa worked for in recent years?

In recent years, Lisa has worked for Freelance Consultant , Richemont Northern Europe GmbH , and Ametek GmbH .

Q: Which industries is Lisa most experienced in?

Lisa is most experienced in industries like Professional Services , Manufacturing , and Information Technology . Lisa also has some experience in Fashion and Retail .

Q: Which business areas is Lisa most experienced in?

Lisa is most experienced in business areas like Operations , Sales , and Finance . Lisa also has some experience in Human Resources , Marketing , and Customer Service .

Q: Which industries has Lisa worked in recently?

Lisa has recently worked in industries like Professional Services , Manufacturing , and Fashion .

Q: Which business areas has Lisa worked in recently?

Lisa has recently worked in business areas like Operations , Human Resources , and Marketing .

Recommended expert

Freising, Germany

Check rate

Experience

May 2023 - Present

3 years 3 months

Freelance Consultant

Interim Back-Office Management
C-Level Executive Assistance
International Sales & Marketing Operations
Event Management
Recruiting

Nov 2022 - Apr 2023

6 months

Munich, Germany

Customer Service Administration Manager

Richemont Northern Europe GmbH

First point of contact for internal and external stakeholders on all CS Admin-related issues.
Monitoring the compliance of the CS administration processes with the Group Template
Process improvement within Customer Service
Monitoring the teams' work productivity and quality
Development of KPIs
Reporting, controlling and derivation of necessary optimization measures
Team development as sparring partner & coach

Sep 2021 - Oct 2022

1 year 2 months

Unterschleißheim, Germany

Head of Administration (Sales & Service)

Ametek GmbH

Disciplinary and technical management of the 'Admin' team
Process development, optimization and documentation
Team organization
Preparation and evaluation of reports
Order management, export management and logistics management
Purchasing and import management
After sales management
Installed Base Management
RMAs Management
Credit Collection

Jan 2019 - May 2020

1 year 5 months

Neufahrn bei Freising, Germany

Team Leader Aftersales- and Process Management

Prima Power GmbH

Technical management of a team of 4
Implementation of SW tools (Salesforce, in-house After Sales SW)
Implementation of efficiency and productivity optimizations
Organisational measures
Calculation and quotation preparation
Processing and calculation of machine orders
Purchasing, deadline coordination and close cooperation with the parent plants in Italy and Finland
Preparation and evaluation of reports in Salesforce (incoming orders, revenue recognition)
Administration of bank guarantees, credit and leasing contracts with domestic and foreign banks

May 2016 - Jun 2017

1 year 2 months

Ismaning, Germany

On-site

Head of 'Administration and Management Customer Orders'

Lectra Deutschland GmbH

Technical and disciplinary management of a team of 4 +4 (on-site and remote)
Implementation of efficiency and productivity optimization as well as initiation of organizational measures
Validation of documents, processing and invoicing of sales and service contracts
Management of software licenses (SaaS)
Monitoring of incoming payments
Monitoring of hardware deliveries
Administration of bank guarantees, credit and leasing agreements with domestic and foreign banks
Analysis and reporting on maintenance contracts

Mar 2015 - Apr 2016

1 year 2 months

Ismaning, Germany

Service and Sales Coordinator

Lectra Deutschland GmbH

Industry Experience

See where this freelancer has spent most of their professional time.

Experienced in Professional Services, Manufacturing, Information Technology, Fashion, and Retail.

Professional Services

Manufacturing

Information Technology

Fashion

Retail

Business Area Experience

See which departments and functions this freelancer has contributed to most.

Experienced in Operations, Sales, Finance, Human Resources, Marketing, and Customer Service.

Operations

Sales

Finance

Human Resources

Marketing

Customer Service

Summary

Experienced department manager in internal sales, aftersales and order processing in international manufacturing companies. Experience in international event management, marketing operations, recruiting and as a personal assistant to C-Level management. High IT affinity, leadership skills and understanding of processes. Knowledge in agile and traditional project management. Experience in change management and in the implementation of CRM and ERP systems.

Skills

Curious And Eager To Learn
Empathetic
Strong Communicator
Customer And Service-Oriented
Structured And Organized
Responsible
Leadership
Process Optimization
Project Management
Personnel Development And Organization
Costing
Quotation And Order Management
Reporting
Complaint Management
Key Figure Analysis And Statistics
Ms Office
Erp Systems
Crm-Systems (Sales Force, Hubspot)
Ms Teams
Zoom
Google Meet
Ms Pro
Jira
Ms Sharepoint
Personio

Languages

German

Native

Italian

Native

English

Advanced

Spanish

Elementary

French

Elementary

Education

Università degli Studi di Torino

Diploma di Laurea, Specialisation in linguistics and literature, German and English · Linguistics and Literature · Italy · 110/110 cum Laude

Certifications & licenses

Professional Scrum Master I

Scrum.org

IPMA ® Level D

GPM Deutsche Gesellschaft für Projektmanagement e. V.

Process Optimisation with Lean, Kaizen and CIP

alfatraining Bildungszentrum GmbH

Six Sigma Greenbelt

alfatraining Bildungszentrum GmbH

Certified Leadership Expert

alfatraining Bildungszentrum GmbH

Certified Business Manager

alfatraining Bildungszentrum GmbH

EBC*L Level A Examination - Economic Competence

KWE Wirtschaftskompetenz für Europa e.V.

Statistics

Experience

Total positions 6

Experience in Professional Services 3 y

Avg length 1 y 4 m

Longest experience 3 y 2 m

Global Experience

Countries worked in 1 (Germany)

Primary country Germany

Expertise

Recent roles Freelance Consultant, Customer Service Administration Manager, Head of Administration (Sales & Service)

Main industries Professional Services, Manufacturing, Information Technology

Main business areas Operations, Sales, Finance

Qualifications

Highest degree Master

Certifications earned 7

Profile

Created

July 2026

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Frequently asked questions

Have questions? Find more information here.

Where is Lisa based?

Lisa is based in Freising, Germany and prefers 100% remote projects.

What languages does Lisa speak?

Lisa speaks the following languages: German (Native), Italian (Native), English (Advanced), Spanish (Elementary), French (Elementary).

How many years of experience does Lisa have?

Lisa has at least 8 years of experience. During this time, Lisa has worked in at least 6 different roles and for 5 different companies. The average length of individual experience is 1 year and 5 months. Note that Lisa may not have shared all experience and actually has more experience.

What roles would Lisa be best suited for?

Based on recent experience, Lisa would be well-suited for roles such as: Freelance Consultant, Customer Service Administration Manager, Head of Administration (Sales & Service).

What is Lisa's latest experience?

Lisa's most recent position is Freelance Consultant at Freelance Consultant.

What companies has Lisa worked for in recent years?

In recent years, Lisa has worked for Freelance Consultant, Richemont Northern Europe GmbH, and Ametek GmbH.

Which industries is Lisa most experienced in?

Lisa is most experienced in industries like Professional Services, Manufacturing, and Information Technology. Lisa also has some experience in Fashion and Retail.

Which business areas is Lisa most experienced in?

Lisa is most experienced in business areas like Operations, Sales, and Finance. Lisa also has some experience in Human Resources, Marketing, and Customer Service.

Which industries has Lisa worked in recently?

Lisa has recently worked in industries like Professional Services, Manufacturing, and Fashion.

Which business areas has Lisa worked in recently?

Lisa has recently worked in business areas like Operations, Human Resources, and Marketing.

What is Lisa's education?

Lisa holds a Master in Linguistics and Literature from Università degli Studi di Torino.

Does Lisa have any certificates?

Lisa has 7 certificates. Among them, these include: Professional Scrum Master I, IPMA ® Level D, Process Optimisation with Lean, and Kaizen and CIP.

What is the availability of Lisa?

Lisa is immediately available part-time for suitable projects.

What is the rate of Lisa?

Lisa's rate depends on the specific project requirements. Please use the Meet button on the profile to schedule a meeting and discuss the details.