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Kai Warstat-Digital CRM Consultant

Kai Warstat - Digital CRM Consultant - profile avatar
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Brühl, Germany

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Experience

Apr 2025 - Oct 2025

Salesforce Account Engagement

Memodo GmbH

Position summary
Salesforce Account Engagement at Memodo GmbH
Industries
Energy
Business areas
Information Technology
Marketing
Project Management

Consulting on and implementation of technical processes in CRM and email marketing, international project management

Feb 2024 - Mar 2025

Salesforce Marketing Cloud

PFH

Position summary
Salesforce Marketing Cloud at PFH
Industries
Information Technology
Business areas
Information Technology
Marketing

Consulting and hands-on support with journeys, data selections, email production and testing, process improvements

Jun 2023 - Sep 2023

Salesforce Marketing Cloud

Trusted Shops AG

Position summary
Salesforce Marketing Cloud at Trusted Shops AG
Industries
Information Technology
Business areas
Information Technology
Marketing

Extensive technical adjustments and configuration of multilingual journeys including emails, cases, opportunities and object updates, creation and adaptation of emails and multi-step automation processes

Apr 2023 - Jun 2023

Salesforce Marketing Cloud

saphiron GmbH

Position summary
Salesforce Marketing Cloud at saphiron GmbH
Industries
Banking and Finance
Business areas
Information Technology
Marketing

including migration of various email templates from Emarsys (finance client)

Jan 2023 - Present

Digital CRM Consultant

Freelance

Position summary
Digital CRM Consultant at Freelance
Industries
Education
Energy
Fashion
Banking and Finance
Information Technology
Professional Services
Retail
Business areas
Information Technology
Marketing
Sales

Salesforce Marketing Cloud expert – consulting & development

B2B and B2C projects, including in the areas of application software, law and tax, games, retail, fashion, energy, education and FinTech

May 2020 - Dec 2022

Manager E-Mail & Marketing Automation

Trusted Shops

Position summary
Manager E-Mail & Marketing Automation at Trusted Shops
Industries
Retail
Business areas
Business Intelligence
Information Technology
Marketing

B2B expansion (cross-sell and upsell for existing customers)

  • Planning, creating, analyzing, and optimizing large automated journeys in SF Marketing Cloud; Data Extensions, emails, multivariate tests, Decision Splits, Cases, Opportunities – sometimes based on contact data and sometimes on journey data
  • Creating and adapting complex SQL queries and setting up automation and trigger processes
  • Complex target group reports/segmentation in Service Cloud
  • Dynamic delivery of email content, including personalization with my own AMPScript code
  • Setting up and adapting extensive Datorama reports
  • Creating custom measures, filtered Data Extensions, data relations, sender profiles
  • Occasional use of Einstein features
May 2019 - Apr 2020

Digital CRM Consultant

Freelance

Position summary
Digital CRM Consultant at Freelance
Industries
Fashion
Banking and Finance
Information Technology
Professional Services
Retail
Business areas
Customer Service
Information Technology
Marketing
Sales

B2B and B2C projects, including in the software, legal and tax, games, grocery retail, fashion, and FinTech sectors

Nov 2018 - Apr 2019

Email Marketing Manager

BERNER Group

Position summary
Email Marketing Manager at BERNER Group
Industries
Automotive
Construction
Manufacturing
Business areas
Marketing
Project Management

Strategic, technical, and content-driven development of international email marketing activities / project management

  • Expanding automated and personalized emails for customer retention and lead generation
  • Planning and creating multi-step contact journeys
  • Coordination with other departments, external service providers, and partners, especially on an international level with different country organizations
  • Monitoring and reporting on email marketing activities and deriving recommendations
  • Managing external service providers, including budget planning
  • Advising other departments on email topics and promoting knowledge sharing
Aug 2016 - Oct 2018

E-CRM Marketing Manager

add2

Position summary
E-CRM Marketing Manager at add2
Industries
Professional Services
Business areas
Marketing
Project Management
Strategy

Setting up and expanding the eCRM area (including pitches)

  • Developing concepts and strategies for digital customer acquisition and retention
  • Developing content marketing strategies
  • Project and campaign management
Sep 2015 - Jul 2016

Parental leave

Full-time care for my daughter

Oct 2014 - Aug 2015

Email Marketing Manager (Freelance)

Position summary
Email Marketing Manager (Freelance)
Industries
Information Technology
Professional Services
Retail
Business areas
Marketing

B2B and B2C projects, including in the industries software, legal and tax, games, retail, fashion, and FinTech

Apr 2014 - Oct 2014

CRM Manager

auxmoney

Position summary
CRM Manager at auxmoney
Industries
Banking and Finance
Business areas
Marketing
Project Management
Strategy

Building and expanding the CRM area

  • Development of concepts and strategies for digital customer acquisition and retention
  • Project and campaign management
Oct 2012 - Mar 2014

Consultant

artegic

Position summary
Consultant at artegic
Industries
Fashion
Retail
Business areas
Marketing
Project Management

Customer consulting in international e-CRM projects and coordination of subprojects

Project reference

Coordination of the technical implementation of email marketing for Peek&Cloppenburg Düsseldorf and the online shop Fashion ID launched in April 2013

  • regular email campaigns
  • transactional emails (e.g. order, return and pickup confirmations as well as product reviews)
  • communication flows for different customer segments
  • newsletter sign-up and unsubscribe processes
  • concepts for lead generation and enriching user profiles with data, e.g. as part of contests

Coordination of the implementation of customized templates as part of lead generation campaigns, newsletter relaunches, new communities, etc.

Opt-in campaign for the data protection compliant migration of email addresses into the customer base of another company as part of an acquisition.

Organization and delivery of webinars and user training sessions on artegic ELAINE for beginners and experienced users

Jan 2010 - Sep 2012

Online Marketing Manager

Deubner (WEKA)

Position summary
Online Marketing Manager at Deubner (WEKA)
Industries
Media and Entertainment
Business areas
Marketing

Campaign planning, implementation and analysis for

  • email marketing
  • search engine advertising
  • online shop
Sep 2009 - Nov 2009

Campaign Manager

eCircle

Position summary
Campaign Manager at eCircle
Industries
Advertising
Business areas
Business Intelligence
Marketing
Project Management
Quality Assurance

Media buying (list broking, performance optimization), project management (concept, QA) and media controlling for standalone email campaigns

Sep 2007 - Aug 2009

Online Marketing Assistant

Data Becker

Position summary
Online Marketing Assistant at Data Becker
Industries
Retail
Business areas
Information Technology
Marketing
Operations
Product Development

Email marketing (campaign management); online shop management (technical and content updates: usability, wording, onsite marketing)

Jan 2006 - Jun 2007

Part-time employee

Rheinklang Tonstudios

Position summary
Part-time employee at Rheinklang Tonstudios
Industries
Media and Entertainment
Business areas
Information Technology
Project Management

Planning and implementation of online projects

Aug 2005 - Dec 2005

Internship

GRUNDY Light Entertainment

Position summary
Internship at GRUNDY Light Entertainment
Industries
Media and Entertainment
Business areas
Marketing

Support in the press/PR department

Jun 2004 - May 2006

Work in the press/marketing team

Campus Event

Position summary
Work in the press/marketing team at Campus Event
Business areas
Marketing

(student-run company)

Aug 2001 - Jan 2002

Internship

MEDIAPLAN

Position summary
Internship at MEDIAPLAN
Industries
Advertising
Business areas
Marketing
Sep 2000 - Jul 2001

Civilian service

Elbe Workshop for People with Disabilities

Position summary
Civilian service at Elbe Workshop for People with Disabilities
Industries
Healthcare
Jul 2000 - Aug 2000

Internship

K & S Solution (Advertising agency)

Position summary
Internship at K & S Solution (Advertising agency)
Industries
Advertising
Business areas
Marketing

Industry experience

See where this freelancer has spent most of their professional time.

Experienced in Retail, Professional Services, Fashion, Information Technology, Banking and Finance, and Media and Entertainment.

Retail
Professional Services
Fashion
Information Technology
Banking and Finance
Media and Entertainment
Profile match chart

Business area experience

See which departments and functions this freelancer has contributed to most.

Experienced in Marketing, Information Technology, Project Management, Sales, Business Intelligence, and Strategy.

Marketing
Information Technology
Project Management
Sales
Business Intelligence
Strategy
Profile match chart

Skills

  • Extensive Project Experience In E-Commerce With A Focus On Digital New Customer Acquisition And Customer Retention As Well As Branding
  • Salesforce Marketing Cloud
  • Hubspot
  • Inxmail Professional
  • Artegic Elaine
  • Optivo Broadmail
  • Cleverreach
  • Ec-Messenger
  • Arvato Elettershop
  • Epsilon Dreammail
  • Content Marketing
  • Sea (Google Adwords)
  • Web Tracking (Google Analytics)
  • Social Media (B2b/B2c)
  • Shop And Content Management Systems
  • Ms Office (Word, Excel, Powerpoint)
  • Graphic, Web And Process Design (Html, Css, Jira, Wordpress)

Languages

German
Advanced
English
Advanced
Spanish
Intermediate

Education

Sep 2003 - Aug 2007

Europa Fachhochschule Fresenius

Diplom-Medienwirt (FH) · Media Economics · Cologne, Germany

Mar 2002 - Aug 2003

Fachhochschule Wolfenbüttel

Diploma program in IT Law · IT Law · Wolfenbüttel, Germany

Oct 1991 - Jun 2000

Alexander von Humboldt Gymnasium

Hamburg, Germany

Statistics

Experience

Total positions 22
Experience in Retail 11.5 y
Avg length 1 y 2 m
Longest experience 3 y 7 m

Expertise

Recent roles Salesforce Account Engagement, Salesforce Marketing Cloud, Digital CRM Consultant
Main industries Retail, Professional Services, Fashion
Main business areas Marketing, Information Technology, Project Management

Qualifications

Highest degree Bachelor

Profile

Member since
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Frequently asked questions

Have questions? Find more information here.

Kai is based in Brühl, Germany.

Kai speaks the following languages: German (Advanced), English (Advanced), Spanish (Intermediate).

Kai has at least 23 years of experience. During this time, Kai has worked in at least 16 different roles and for 20 different companies. The average length of individual experience is 1 year and 1 month. Note that Kai may not have shared all experience and actually has more experience.

Based on recent experience, Kai would be well-suited for roles such as: Salesforce Account Engagement, Salesforce Marketing Cloud, Digital CRM Consultant.

Kai's most recent position is Salesforce Account Engagement at Memodo GmbH.

In recent years, Kai has worked for Memodo GmbH, PFH, Trusted Shops AG, saphiron GmbH, and Freelance.

Kai is most experienced in industries like Retail, Professional Services, and Fashion. Kai also has some experience in Information Technology, Banking and Finance, and Media and Entertainment.

Kai is most experienced in business areas like Marketing, Information Technology, and Project Management. Kai also has some experience in Sales, Business Intelligence, and Strategy.

Kai has recently worked in industries like Retail, Energy, and Information Technology.

Kai has recently worked in business areas like Information Technology, Marketing, and Sales.

Kai holds a Bachelor in Media Economics from Europa Fachhochschule Fresenius and a Bachelor in IT Law from Fachhochschule Wolfenbüttel.

Kai will be available full-time from September 2026.

Daily rate distribution

0 2 4 6 8
<€480 €480-​640 €640-​800 €800-​960 €1120+

The rates shown represent the typical market range for freelancers in this position based on recent contracts on our platform.

Average rates for similar positions

Rates are based on recent contracts and do not include FRATCH margin.

1000
750
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Rate comparison chart
Daily rate avg. 794 €

The average daily rate is the mean of all daily rates from recent contracts of comparable freelancers on our platform.

1000
750
500
250
Rate comparison chart
Median rate 880 €

The median daily rate is the middle value of all daily rates — half of comparable freelancers charge less, half charge more. Unlike the average, it is barely affected by outliers.

Calculated based on our freelancers’ daily rates as of 30 Aug 2026. Actual rates may vary depending on seniority level, experience, skill specialization, project complexity, and engagement length.