Natalie Schmitz - Change & Communication Expert

Q: Where is Natalie based?

Natalie is based in Essen, Germany and prefers 100% remote projects.

Q: What languages does Natalie speak?

Natalie speaks the following languages: German (Native), English (Advanced) .

Q: How many years of experience does Natalie have?

Natalie has at least 5 years of experience. During this time, Natalie has worked in at least 10 different roles and for 6 different companies . The average length of individual experience is 1 year and 6 months . Note that Natalie may not have shared all experience and actually has more experience.

Q: What is Natalie's latest experience?

Natalie's most recent position is Change & Communication Expert at Healthcare Cooperation .

Q: What companies has Natalie worked for in recent years?

In recent years, Natalie has worked for Healthcare Cooperation , Life Science Start-up , Service Provider in Dialogue Marketing , B2B Crowd-supported solutions Start-up , and Service provider in dialog marketing .

Q: Which industries is Natalie most experienced in?

Natalie is most experienced in industries like Biotechnology , Professional Services , and Healthcare . Natalie also has some experience in Advertising and Information Technology .

Q: Which business areas is Natalie most experienced in?

Natalie is most experienced in business areas like Project Management , Human Resources , and Strategy . Natalie also has some experience in Quality Assurance , Information Technology , and Customer Service .

Q: Does Natalie have any certificates?

Natalie has 6 certificates . Among them, these include: Certified Change Management Expert , Change Manager , and Manager for Applied AI Transformation .

Q: What is the availability of Natalie?

Natalie is immediately available full-time for suitable projects.

Recommended expert

Essen, Germany

Experience

Jan 2024 - Feb 2025

1 year 2 months

Change & Communication Expert

Healthcare Cooperation

Strategic consulting on knowledge transfer, change management and communication
Stakeholder communication and engagement
Development and implementation of change strategies
Change impact analyses
Ensuring quality gates
Regular project communication (newsletter/intranet/Confluence/social media)
Building and embedding a change agent network
Design and implementation of relevant processes
Coaching of executives
Planning and execution of all activities in the area of change management
Regular health checks to evaluate change readiness
Facilitating reviews and workshops, including lessons learned
Empowerment of specific target groups
Designing and facilitating working sessions
Coordinating implementation partners
Risk assessments and planning of actions

Jan 2023 - Dec 2023

1 year

Change Manager / Interim Manager Learning & Development; Internal Communications Manager

Life Science Start-up

Designing and implementing training concepts based on agile principles and methods
Increment planning and ensuring agile project implementation with Scrum in the L&D tribe
Stakeholder communication and engagement
Developing and implementing change strategies
Change impact analyses
Designing and implementing relevant processes
Coaching of executives
Release management
Selection of learning tools
Facilitating reviews
Data-driven analysis for user acceptance
Empowerment of target groups
Designing and facilitating workshops and training
Gathering and evaluating requirements (requirement management)
Creating an overview of IT systems used
Regular health checks to evaluate change readiness
Regular knowledge assessments
Risk management in change management
Optimizing internal communication channels and systems
Communication of company decisions
Implementing relevant processes
Creating an editorial calendar
Creating audience-focused communication
Selecting the right tools to distribute information strategically and effectively

May 2022 - Dec 2022

8 months

Change Manager Digital Transformation

Life Science Start-up

Requirement management
Release management
Empowerment of end users
Independently designing and implementing a communication structure
Supporting knowledge transfer
Comprehensive release notes management
Increment planning and ensuring agile project implementation using Scrum in the digital landscape area
Facilitating reviews
Designing and facilitating workshops and training

Apr 2022 - Jun 2022

3 months

Active Sourcing Expert / Change Manager

Service Provider in Dialogue Marketing

Responsible for roadmapping (design + strategy)
Comprehensive evaluation of the current situation
Confident presentation of solution models
Creating suitable requirement profiles and personas
Creating a catalog of measures with an action plan
Executive coaching

Dec 2021 - Jun 2022

7 months

Vendor Manager and Interim Change Manager

Life Science Start-up

Ensuring implementation and adjustment of the L&D strategy through regular quality checks
Designing and implementing standardized quality processes
Comprehensive oversight of the quality assurance area
Independently implementing necessary IT structures
Empowerment of employees at various hierarchy levels
Stakeholder communication and engagement
Increment planning and ensuring agile project implementation
Facilitating reviews

Jul 2021 - Sep 2021

3 months

Active Sourcing Expert

B2B Crowd-supported solutions Start-up

Building a recruiting model for a Dutch startup and launching it on the German market in an agile project environment
Roadmapping (design + strategy)
Market analysis
Creating requirement profiles
Planning and implementing solution models
Designing and moderating workshops and trainings

Nov 2020 - Nov 2021

1 year 1 month

Chief of Staff

Service provider in dialog marketing

Implementing an organization with structures, processes and a governance framework
Increment planning and ensuring agile project implementation according to Scrum
Designing and implementing learning & development for inbound service teams (3 projects with 40 employees each)
Building, training and supporting a successful outbound team (35 employees) in the health sector
Designing, building and implementing quality management
Designing a people experience framework and action plan

Oct 2020 - Mar 2021

6 months

People Experience Expert

Service provider in dialog marketing

Reducing turnover and sickness rates within a department
Roadmapping (design + strategy)
Organizing, conducting and evaluating employee surveys
Designing and implementing solution models to improve employee satisfaction considering all factors (e.g. improving recruiting and onboarding processes, enhancing working conditions, and conducting leadership coaching)
Creating requirement profiles and personas
Stakeholder communication and engagement
Measures catalogue and action plan

Jul 2020 - Oct 2020

4 months

Business Development Manager & Change Manager

Recruitment service provider

Transforming and expanding the existing business model
Sparring with management and operational implementation
Leadership coaching
Communication with all stakeholders and stakeholder engagement
Developing change strategy
Change management
Empowering teams at different hierarchy levels
Designing and moderating sales workshops and trainings

Jul 2020 - Oct 2020

4 months

Interim Change Manager

Service provider in dialog marketing

Transforming a pure service team into a high-performing service & sales team, including roadmapping
Sparring with management and operational implementation
Leadership coaching
Communication with all stakeholders and stakeholder engagement
Change management
Empowering teams at different hierarchy levels
Designing and moderating workshops and trainings

Industry Experience

See where this freelancer has spent most of their professional time.

Experienced in Biotechnology, Professional Services, Healthcare, and Advertising.

Biotechnology

Professional Services

Healthcare

Advertising

Business Area Experience

See which departments and functions this freelancer has contributed to most.

Experienced in Project Management, Human Resources, Quality Assurance, Strategy, Information Technology, and Customer Service.

Project Management

Human Resources

Quality Assurance

Strategy

Information Technology

Customer Service

Skills

It Skills:

Microsoft Office 365
Sap
Userlane
Atlassian Confluence
Atlassian Jira
Oce Personal (Salesforce)
Oce Digital (Salesforce)
Zendesk
Talkdesk
Adobe Learning Manager
Qualtrics

Skills:

Knowledge Transfer (Concept & Delivery)
Agile Project Management
Change Management And Communication
People And Culture Management
Project Management And Control
Process Optimization And Implementation
Facilitation And Coaching

Languages

German

Native

English

Advanced

Certifications & licenses

Certified Change Management Expert

Change Manager

IHK

Manager for Applied AI Transformation

IHK

People & Culture Manager

IHK

Certified Trainer

Certified Scrum Master Pro

Statistics

Experience

Total positions 10

Experience in Biotechnology 2 y

Avg length 6 m

Longest experience 1 y 1 m

Expertise

Recent roles Change & Communication Expert, Change Manager / Interim Manager Learning & Development; Internal Communications Manager, Change Manager Digital Transformation

Main industries Biotechnology, Professional Services, Healthcare

Main business areas Project Management, Human Resources, Quality Assurance

Qualifications

Certifications earned 6

Profile

Created

February 2025

Last Update

February 2026

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Frequently asked questions

Do you have questions? Here you can find further information.

Where is Natalie based?

Natalie is based in Essen, Germany and prefers 100% remote projects.

What languages does Natalie speak?

Natalie speaks the following languages: German (Native), English (Advanced).

How many years of experience does Natalie have?

Natalie has at least 5 years of experience. During this time, Natalie has worked in at least 10 different roles and for 6 different companies. The average length of individual experience is 1 year and 6 months. Note that Natalie may not have shared all experience and actually has more experience.

What roles would Natalie be best suited for?

Based on recent experience, Natalie would be well-suited for roles such as: Change & Communication Expert, Change Manager / Interim Manager Learning & Development; Internal Communications Manager, Change Manager Digital Transformation.

What is Natalie's latest experience?

Natalie's most recent position is Change & Communication Expert at Healthcare Cooperation.

What companies has Natalie worked for in recent years?

In recent years, Natalie has worked for Healthcare Cooperation, Life Science Start-up, Service Provider in Dialogue Marketing, B2B Crowd-supported solutions Start-up, and Service provider in dialog marketing.

Which industries is Natalie most experienced in?

Natalie is most experienced in industries like Biotechnology, Professional Services, and Healthcare. Natalie also has some experience in Advertising and Information Technology.

Which business areas is Natalie most experienced in?

Natalie is most experienced in business areas like Project Management, Human Resources, and Strategy. Natalie also has some experience in Quality Assurance, Information Technology, and Customer Service.

Does Natalie have any certificates?

Natalie has 6 certificates. Among them, these include: Certified Change Management Expert, Change Manager, and Manager for Applied AI Transformation.

What is the availability of Natalie?

Natalie is immediately available full-time for suitable projects.

What is the rate of Natalie?

Natalie's rate depends on the specific project requirements. Please use the Meet button on the profile to schedule a meeting and discuss the details.