Natalie Schmitz-Change & Communication Expert
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Experience
Change & Communication Expert
Healthcare Cooperation
- Strategic consulting on knowledge transfer, change management and communication
- Stakeholder communication and engagement
- Development and implementation of change strategies
- Change impact analyses
- Ensuring quality gates
- Regular project communication (newsletter/intranet/Confluence/social media)
- Building and embedding a change agent network
- Design and implementation of relevant processes
- Coaching of executives
- Planning and execution of all activities in the area of change management
- Regular health checks to evaluate change readiness
- Facilitating reviews and workshops, including lessons learned
- Empowerment of specific target groups
- Designing and facilitating working sessions
- Coordinating implementation partners
- Risk assessments and planning of actions
Change Manager / Interim Manager Learning & Development; Internal Communications Manager
Life Science Start-up
- Designing and implementing training concepts based on agile principles and methods
- Increment planning and ensuring agile project implementation with Scrum in the L&D tribe
- Stakeholder communication and engagement
- Developing and implementing change strategies
- Change impact analyses
- Designing and implementing relevant processes
- Coaching of executives
- Release management
- Selection of learning tools
- Facilitating reviews
- Data-driven analysis for user acceptance
- Empowerment of target groups
- Designing and facilitating workshops and training
- Gathering and evaluating requirements (requirement management)
- Creating an overview of IT systems used
- Regular health checks to evaluate change readiness
- Regular knowledge assessments
- Risk management in change management
- Optimizing internal communication channels and systems
- Communication of company decisions
- Implementing relevant processes
- Creating an editorial calendar
- Creating audience-focused communication
- Selecting the right tools to distribute information strategically and effectively
Change Manager Digital Transformation
Life Science Start-up
- Requirement management
- Release management
- Empowerment of end users
- Independently designing and implementing a communication structure
- Supporting knowledge transfer
- Comprehensive release notes management
- Increment planning and ensuring agile project implementation using Scrum in the digital landscape area
- Facilitating reviews
- Designing and facilitating workshops and training
Active Sourcing Expert / Change Manager
Service Provider in Dialogue Marketing
- Responsible for roadmapping (design + strategy)
- Comprehensive evaluation of the current situation
- Confident presentation of solution models
- Creating suitable requirement profiles and personas
- Creating a catalog of measures with an action plan
- Executive coaching
Vendor Manager and Interim Change Manager
Life Science Start-up
- Ensuring implementation and adjustment of the L&D strategy through regular quality checks
- Designing and implementing standardized quality processes
- Comprehensive oversight of the quality assurance area
- Independently implementing necessary IT structures
- Empowerment of employees at various hierarchy levels
- Stakeholder communication and engagement
- Increment planning and ensuring agile project implementation
- Facilitating reviews
Active Sourcing Expert
B2B Crowd-supported solutions Start-up
- Building a recruiting model for a Dutch startup and launching it on the German market in an agile project environment
- Roadmapping (design + strategy)
- Market analysis
- Creating requirement profiles
- Planning and implementing solution models
- Designing and moderating workshops and trainings
Chief of Staff
Service provider in dialog marketing
- Implementing an organization with structures, processes and a governance framework
- Increment planning and ensuring agile project implementation according to Scrum
- Designing and implementing learning & development for inbound service teams (3 projects with 40 employees each)
- Building, training and supporting a successful outbound team (35 employees) in the health sector
- Designing, building and implementing quality management
- Designing a people experience framework and action plan
People Experience Expert
Service provider in dialog marketing
- Reducing turnover and sickness rates within a department
- Roadmapping (design + strategy)
- Organizing, conducting and evaluating employee surveys
- Designing and implementing solution models to improve employee satisfaction considering all factors (e.g. improving recruiting and onboarding processes, enhancing working conditions, and conducting leadership coaching)
- Creating requirement profiles and personas
- Stakeholder communication and engagement
- Measures catalogue and action plan
Business Development Manager & Change Manager
Recruitment service provider
- Transforming and expanding the existing business model
- Sparring with management and operational implementation
- Leadership coaching
- Communication with all stakeholders and stakeholder engagement
- Developing change strategy
- Change management
- Empowering teams at different hierarchy levels
- Designing and moderating sales workshops and trainings
Interim Change Manager
Service provider in dialog marketing
- Transforming a pure service team into a high-performing service & sales team, including roadmapping
- Sparring with management and operational implementation
- Leadership coaching
- Communication with all stakeholders and stakeholder engagement
- Change management
- Empowering teams at different hierarchy levels
- Designing and moderating workshops and trainings
Industry Experience
See where this freelancer has spent most of their professional time.
Experienced in Biotechnology, Professional Services, Healthcare, and Advertising.
Business Area Experience
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Experienced in Project Management, Human Resources, Quality Assurance, Strategy, Information Technology, and Customer Service.
Skills
It Skills:
- Microsoft Office 365
- Sap
- Userlane
- Atlassian Confluence
- Atlassian Jira
- Oce Personal (Salesforce)
- Oce Digital (Salesforce)
- Zendesk
- Talkdesk
- Adobe Learning Manager
- Qualtrics
Skills:
- Knowledge Transfer (Concept & Delivery)
- Agile Project Management
- Change Management And Communication
- People And Culture Management
- Project Management And Control
- Process Optimization And Implementation
- Facilitation And Coaching
Languages
Certifications & licenses
Certified Change Management Expert
Change Manager
IHK
Manager for Applied AI Transformation
IHK
People & Culture Manager
IHK
Certified Trainer
Certified Scrum Master Pro
Statistics
Experience
Expertise
Qualifications
Profile
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Professionals working in or nearby Essen, Germany
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