Eva (Sybille) Zepke

General Skills

• Program & It Project Management
• It-based Transformation
• Strategy & Governance
• Change Management
• Communication
• Product & Service Management
• Stress Resistance
• Hands-on Mentality
• Process And System Architecture
• Operational Excellence
• Process Management
• Team Leadership

It Skills

• Ms Office
• Ms Visio
• Drawio
• Aris
• Uml
• Confluence
• Balsamiq
• Atlassian Jira
• Ms Project
• Doors
• Hp Quality Center

Trainings

• Ai & Data Science (Completion 2025)
• Leadership Communication
• Labor Law
• Employee Appraisals
• Conflict Management
• Irep
• Itil
• Aris & Bpmn Process Management
• Change Management
• Agile Project Management
• Lean Management
• Kaizen
• Continuous Improvement Process (Cip)
• Presentation Techniques
• Workshop Design
• Rhetoric & Presentation Techniques
• Business Development

Competencies

Digitalization

• Deriving A Digitalization Strategy From The Corporate Strategy, Digitally Securing The Operational And Commercial Value Chain, Implementing Digital Services To Improve The Customer Experience Through Customer Centricity, Developing Digital Products, Budgeting, Organizing And Prioritizing Digital Teams, Fostering A Digital Mindset

Process Management

• Strategic Process Management In Both End-to-end Value Chain Implementation And Product Development, Especially E/e, Establishing Process Organization, Implementing Process Management Standards, Process Analysis, Process Design, Identifying Process Optimizations, Process Modeling And Documentation, Aris, Epc, Bpmn, Process Maps, Process Understanding, Lean Management, Cip

Program Management

• Developing Program Structure, Defining Framework Conditions And Guidelines For Programs And Single Projects, Securing Project Interfaces, Planning & Setup Of Projects, Developing Policies, Setting Methods And Priorities, Defining Governance For Multi-projects, Steering The Pmo, Marketing & Communication Of The Program, Quality Assurance

It Project Management

• It Project Leadership, Project Management, Project Coordination, Project Controlling, Defect Management Reporting, Risk Management, Stakeholder Management, Supplier Management, Implementation, Project Management Software, Crisis Management

Organizational Development

• Organizational Design, Implementing Organizational Structure And Processes, Optimizing Structural And Cultural Setup, Developing And Managing Change Measures For Organizational Structure, Increasing Organizational Performance

Strategy & Governance

• Strategic Analysis Methods, Strategy Development And Cascading, Ensuring Control Processes, Developing And Monitoring Kpis And Kpi Systems, Operationalizing Control To Monitor Strategy Implementation, C-level Presentation Experience

Product & Service Management

• Product Strategies, Product Lifecycle Excellence, Request Management, Lean Startup, Agile Product Management, Process Optimization Around Product Management And Development, Customer-focused Implementation Of Itsm Processes

Software Development

• Requirements Management, Quality Management, Problem Resolution Management, Change Management, Software Project And Program Management, Test Management, Agile Development Processes, Customizing Standard Software, Custom Development, V-model

Requirements Engineering

• Business Case, Stakeholder Analysis, Requirements Elicitation, Developing Product Vision, Requirements Classification, (Model-based) Requirements Documentation, User Stories, Story Mapping, Uml, Use Case Specification, Data Modeling, Requirements Modeling, Requirements Validation, Requirements Management, Change Management

Change Management

• Planning And Managing Change Programs And Measures, Transition Management, Training/coaching Of Trainers

Soft Skills

• Digital Technologies And Ecosystems, Hands-on Mentality, Assertiveness, Stress Resistance, Communication From The Ground Up To Top Management, Digital Mindset, Entrepreneurial Thinking, Team Leadership, Creating Team Spirit