Alexis Meyer-Senior Customer Success Manager
Check rate
Experience
Senior Customer Success Manager
Intuit
- Own a $7.8M ARR portfolio across 35 Fortune 500 enterprise accounts, leading end-to-end renewal and expansion strategy
- Deliver 121% NRR and maintain 90%+ GRR through proactive account planning, executive alignment, and structured expansion strategy
- Generate expansion pipeline through executive QBRs, multi-threaded stakeholder mapping, and strategic account planning
- Leverage health scoring and usage analytics to mitigate churn and improve renewal predictability
- Lead onboarding for newly acquired enterprise accounts, delivering live product training and coordinating handoffs from sales to CS
- Served as internal customer advocate, channeling product feedback to engineering and product teams to influence roadmap prioritization
Customer Success Manager
Chapvision
- Managed 28 mid-market and enterprise EMEAI accounts, leading onboarding, retention, and expansion initiatives
- Delivered 88–92% renewal performance through structured onboarding programs and proactive account planning
- Led Salesforce and HubSpot integrations to streamline customer workflows and accelerate time-to-value
- Identified cross-sell and upsell opportunities through usage analysis and executive stakeholder engagement
Inside Sales EMEAI & APAC
Systran
- Built and managed enterprise pipeline across EMEAI and APAC markets, qualifying 400+ opportunities and supporting revenue forecasting
- Surpassed Q4 2019 sales target by 195%, demonstrating strong revenue ownership and deal execution
- Partnered with Account Executives to progress complex enterprise opportunities through multi-stakeholder sales cycles
- Leveraged Salesforce and HubSpot to track pipeline performance, forecast revenue, and optimize conversion rates
Industry experience
See where this freelancer has spent most of their professional time.
Experienced in Information Technology and Banking and Finance.
Business area experience
See which departments and functions this freelancer has contributed to most.
Experienced in Sales, Customer Service, Information Technology, Operations, Product Development, and Strategy.
Summary
Senior Customer Success Manager with 7+ years in SaaS overseeing a $7.8M ARR portfolio across 35 Fortune 500 U.S. enterprise accounts. Lead renewal and expansion strategy in complex enterprise environments, delivering 121% NRR and 90%+ GRR through executive alignment, structured QBRs, and data-driven upsell execution.
Skills
Upsell, Cross-Sell, Expansion Strategy, Hubspot, Salesforce, Customer Relationship, Churn, Support
Languages
Education
Sussex University
M.S. · International Management · Brighton and Hove, United Kingdom · summa cum laude
Cergy University
B.S. · International Business · Cergy, France · summa cum laude
Statistics
Experience
Global experience
Expertise
Qualifications
Profile
Frequently asked questions
Have questions? Find more information here.
Alexis is based in Paris, France and can operate in on-site, hybrid, and remote work models.
Alexis speaks the following languages: English (Native), French (Native), Spanish (Intermediate).
Alexis has at least 8 years of experience. During this time, Alexis has worked in at least 3 different roles and for 3 different companies. The average length of individual experience is 3 years and 7 months. Note that Alexis may not have shared all experience and actually has more experience.
Based on recent experience, Alexis would be well-suited for roles such as: Senior Customer Success Manager, Customer Success Manager, Inside Sales EMEAI & APAC.
Alexis's most recent position is Senior Customer Success Manager at Intuit.
In recent years, Alexis has worked for Intuit and Chapvision.
Alexis is most experienced in industries like Information Technology and Banking and Finance.
Alexis is most experienced in business areas like Sales, Customer Service, and Information Technology. Alexis also has some experience in Operations, Product Development, and Strategy.
Alexis has recently worked in industries like Information Technology and Banking and Finance.
Alexis has recently worked in business areas like Customer Service, Sales, and Information Technology.
Alexis holds a Master in International Management from Sussex University and a Bachelor in International Business from Cergy University.
Alexis is immediately available full-time for suitable projects.
Daily rate distribution
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Average rates for similar positions
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The median daily rate is the middle value of all daily rates — half of comparable freelancers charge less, half charge more. Unlike the average, it is barely affected by outliers.
Calculated based on our freelancers’ daily rates as of 29 Aug 2026. Actual rates may vary depending on seniority level, experience, skill specialization, project complexity, and engagement length.
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