SAP SD Experts in Munich

• Strategic consulting, technical consulting, interim management, and training
• Management consulting and development of application solutions through interdisciplinary solution approaches
• Employee and team development as well as innovation and communication management

Project: Develop a new generational Pricing system & Integration analyst

Roles and Responsibilities:

• Implemented PROS Pricing integrated with SAP S/4HANA 2022 Greenfield implementation.
• Led pricing process transformation, improving business process efficiency through automation.
• Defined migration strategy, conducted user training, and supported solution rollout.
• Acted as Business Analyst for SAP BTP applications (Online ATP, Track & Trace, Order Status), translating business requirements into scalable solutions.
• Managed cross-functional delivery by coordinating SAP ABAP and Full Stack development teams.

• Europe's largest stem cell bank; company revenue: 78 Mio. EUR; employees 700; personnel responsibility: 18; duration: 6 months
• Interim takeover of all teams in the areas of sales/inside sales, order management and service
• Separation of the order business in Germany/Austria into two GmbHs under my leadership, while also integrating an acquired company into the German operational business
• Additional creation of new KPIs and adjustment of processes with internal interfaces and customers
• Requirements management for the introduction of the new CRM
• Full implementation of the above-mentioned operational integration and separation of the areas
• Improvement of KPIs in call accessibility, first-contact resolution rate and response time
• Established newly introduced customer feedback management
• Structured handover of the area to my successor

Goal: Select and introduce an AI operating system, build a structured knowledge base, and develop AI agents and skills to increase efficiency across the entire company

• Analyzed requirements and evaluated suitable AI operating systems based on the company’s specific needs
• Designed and built a central knowledge base as the foundation for AI-supported processes
• Developed and configured AI agents and skills for recurring business processes
• Used prompt engineering to generate precise, context-specific outputs from AI agents
• Personally coached the founders and employees on using AI independently and effectively
• Managed the overall project, including planning, prioritization, and progress tracking
• Documented the solutions used and created usage concepts for sustainable operation

Tools: Langdock, SharePoint, prompt engineering, AI agents, AI skills

As the Solution Architect for Agentic AI in auto claims processing, I led global customer delivery implementations, encompassing solution design and detailing, multi-tenancy, process flows, integration with third-party solutions, and localization requirements.

• Architectural Analysis: Conducted in-depth analysis of business requirements, managing requirements and creating detailed specifications.
• Service Definition: Developed comprehensive technical definitions for services and integration contracts.
• AI Process Management: Automated AI process management, focusing on analysis, optimization, and continuous improvement.
• Requirements Gathering: Facilitated requirement-gathering sessions and analyzed business processes to identify optimization opportunities.
• Agile Collaboration: Employed agile methodologies, working closely with stakeholders to ensure alignment and responsiveness.
• Technical Support: Assisted senior management with technical analyses and deliverability assessments.

• Led agile transformation programmes that reduced delivery cycles by 20% and significantly increased adaptability of distributed ARTs.
• Guided leadership and teams in establishing self-organization, psychological safety and continuous improvement, resulting in higher team satisfaction.
• Moderated PI planning and Inspect & Adapt workshops to ensure transparent and aligned collaboration across nine teams.
• Built high-performing cross-functional teams and supported their skills development and trust-building.
• Linked agile transformation with intercultural team development to enable more effective collaboration among globally distributed teams and dismantle cultural barriers.
• Advised executive leadership on fostering diversity and inclusive corporate culture through targeted diversity workshops.
• Led two project teams (each with 11 developers and 2 testers) focusing on delivery excellence and high team autonomy.
• Conducted SAFe and Scrum training for over 60 staff members, achieving a 90% success rate in certifications.

• Overall process definition, planning, training, tools, effective execution, and progress and quality measurement of test activities at the release level
• Defining and improving the test process
• Scheduling of releases
• Coordinating alignment with release management for test setup and data provisioning
• Coordinating migration test planning for Westnetz, Mitnetz, and EON Grid
• Monitoring test progress, audit-proof documentation, progress tracking via defects, OSS reports, and incidents
• Designing and coordinating potential test automation

IT environment: Jira Zephyr, Confluence, SIGMA, PowerBI

• Support of BASF units in change management for the introduction of a Sales & Operations Planning process based on OMP SOP

• Successfully led IT infrastructure projects with budgets up to €10M, including data center migrations and cloud transformations, improving operational efficiency by 30%.
• Managed project specifications, resources, and stakeholder alignment, delivering 95% of projects on time and within budget, ensuring seamless execution.
• Reduced project risks by 40% through proactive risk, cost, and claim management while maintaining 99.9% system uptime and effective C-level communication.
• Optimized team performance by 25% using agile methodologies like Scrum, enhancing service readiness and ensuring a 20% faster go-live for IT solutions.

• Transformation project to S/4HANA
• Test management and coordination of functional tests for SAP
• Preparation and support of tests (SIT 1+2, MOCK 1+2, UAT) as part of the SAP S/4HANA rollout (SD, MM, FI/CO, MD)
• Creation of test strategies, test plans, and test cases to ensure system quality
• Monitoring and compliance with service level agreements (SLAs) as well as ensuring the timely delivery of agreed performance indicators
• Coordination of the approach with test managers from other regions (US, JP)
• Planning of European test activities in the SAP implementation project in cooperation with test managers from the supplier
• Coordination of interdisciplinary business and technical test teams in Europe
• Business collaboration with global implementation partners
• Use of Tricentis qTest and ValGenesis as test management tools (for validation-relevant processes)
• Training functional consultants in testing and test tools
• Creation and evaluation of change requests, including effort estimation, prioritization, and tracking
• Reporting on test progress

• Lead commercial controlling team (3 direct reports) and ensure ongoing department operations such as sales reporting, planning and budgeting, ad-hoc business analyses on improvement potentials and business partner role to address strategic challenges as well as sales steering and sales management setup (e.g. sales incentives definition and monitoring, definition of key sales processes driving performance, tracking and reporting of strategic sales initiatives)

• Collaborate with key stakeholders including PE investor, P&L owners (management board, head of sales) and functional heads (head of controlling, head of SCM, head of IT)

• Provide functional leadership of commercial excellence team (department head and 6 direct reports) to define, further develop and execute commercial excellence roadmap as well as critical commercial operations such as long-term transformation agenda, price steering, CRM operations, EDI system, strategic customer planning process

• Provided technical support for tax reporting and reconciliations from IFRS to HGB with focus on IFRS 15 in an international environment
• Prepared missing documentation for annual audits of 2021 and 2022
• Served as single point of contact for tax authorities, tax advisors, and auditors
• Utilized SAP for reporting and design processes

• WRICEF objects (Reports, Interfaces, Conversions, Enhancements, Forms and Workflow) in the FI and CO modules of S/4HANA ECC with ABAP OO
• Use of SAP HANA Studio, AIF, SAP Solution Manager, Confluence and Jira
• Environment: SAP S/4HANA on Premise 2020

Streamline – implementation of S/4 HANA Utilities in cooperation with Accenture

• Consulting and coaching of program management (OPL)

• Planning and support in executing all organizational and system technical activities to migrate from SAP IS-U to SAP S/4 HANA Utilities

• Communication and coordination with involved stakeholders and committees (core team, program management, steering committee)

• Project and process management

• Coaching of the stream leads in the main project

• Requirements management for interface connection of ancillary systems (non-SAP systems)

• Risk management

• Resource and capacity planning

• Consulting the existing migration, test, interface/ancillary system, and training teams

• Consulting on managing the SAP systems cut-over

• Planning and management including necessary post-migration activities (e.g., verification, documentation, adjustments)

• Team coaching & servant leadership: supporting one or more Scrum teams as coach, facilitator, and servant leader

• Promoting self-organization, personal responsibility, and continuous improvement

• Facilitation and continuous improvement of Scrum events (daily, planning, review, retrospective)

• Ensuring adherence to Scrum values, principles, and practices

• Identifying and actively managing impediments to ensure team productivity

• Working with product owners, agile coaches, and leaders to resolve structural hurdles

• Supporting agile scaling in frameworks such as SAFe, LeSS, or Nexus

• Co-designing agile transitions as part of MVV's digital strategy

• Building an agile mindset in the organization through training, workshops, and active role modeling of agile principles

• Collaborating with other Scrum Masters and agile coaches in the company-wide agile chapter

• IT systems: ERP: SAP IS-U, SAP S/4 HANA Utilities