Salesforce Experts in Vienna
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Meet FRATCH Experts in Vienna, who have recently used Salesforce
Chrisabel Prischl
Last position:
AI Systems & Product Strategy Expert at Webmeisterin
I build. I advise. I think in systems. After years leading digital transformation at scale — Accenture, BP, Lidl — I made a deliberate choice: trade platform dependency for structural independence. My focus is at the intersection of AI systems, product strategy, and venture thinking. I work with operators and founders who want to move fast without losing control — of their data, their stack, their direction.
Andreas Zich
Last position:
Founder & Owner at AZentron Solutions
- Interim management: Temporary leadership in supply chain, logistics, and operations - including budget, investment, and personnel responsibility.
- Project management: Steering infrastructure, construction, and automation projects as well as transformation and digitalization programs.
- Supply chain consulting: End-to-end strategies, network and site planning, intralogistics, and automation - from international corporations to regional SMEs.
- Process and organizational development: Optimization of workflows, systems, and control logic; building KPIs and reporting structures.
- Executive mentoring: Supporting leaders in growth, change, and crisis situations.
Axel Menzel
Last position:
Interim HR Lead Transformation – International E-Commerce & Logistics Environment at Inpact HR (Interim Management)
- Organizational Design: Strategic realignment of the organizational structure to increase operational excellence and prepare for a scaled shared service model.
- Tech-Driven HR Transformation: Supporting process optimization through the integration of modern automation solutions and AI-powered tools to increase efficiency in workforce management.
- Strategic Change & Rightsizing: Design of a change-management framework to align personnel resources with a new, centralized steering model.
Plamen Mirchev
Last position:
Head of Service & Operations Management at Raiffeisen Bank International
- Shaping service management framework as part of head office of RBI
- Service owner overseeing IT cloud services, accountable for overall quality, lifecycle, and success
- Managing customer relationships and satisfaction for 10 business units ensuring smooth business continuity and operations
- Single point of contact and service/process owner providing T-shaped expertise in IT domains, cloud platforms and services (AWS, Azure, Kubernetes, Salesforce, ServiceNow, Jira, Orca, CRM, GitHub, SFMC)
- ITSM/ITIL implementation and mentoring including design, definition, mapping, and execution
- Change and release management, UAT/test assurance, major incident management, SDLC management
- Managing regulatory and audit requirements, DORA, GDPR, ITPF compliance and reporting
- Acting as a point of escalation for complex customer issues, resolving conflicts, fostering a customer-centric culture
- People management: leading and managing service delivery teams, DevOps, vendors, and third-party teams
- Cross-tribe service delivery and contract management: KPIs, SLAs, OLAs, RPO, RTO, BCM/SCM management
- Agile/Scrum process delivery governance, stakeholder communication, and budget/cost management
Gordan Volaric
Last position:
Founder – Consultant for Revenue Operations, Automation & Process Optimization (Sales/Mkt/CS) at Boom Strategy GmbH
Managed large-scale sales and process optimization initiatives for clients including BASF, British American, IDNow, AvconJet, etc.
Planned and executed CRM and digital strategies to increase process automation, integrate AI, enhance reporting capabilities, and ensure data integrity.
Designed and standardized core workflows across Marketing, Sales, and Customer Success teams to drive sustainable revenue growth and team throughput.
Provided ongoing advisory to C-level executives; supported organizational restructuring and strategic direction, as well as facilitated change-management efforts.
Realigned sales processes across EMEA, the USA, and APAC as Interim Director, Revenue Operations at BASF – Forward AM.
Designed and implemented new technologies and processes to boost revenue and market reach at BASF – Forward AM.
Developed and implemented new workflows to improve operational efficiency and data utilization, with a focus on post-sales and customer success in the business aviation sector for AvconJet.
Restructured and optimized Salesforce for better data integrity and automated sales processes for AvconJet.
Thomas Becker
Last position:
Agile Coach, Scrum-Master at ÖBB (Infra)
- Challenge: poor project results and team performance, very poor work environment
- Solution: introduction of agile planning processes, teaching agile principles within the SAFe framework
- Innovation: consistent use of agile methods; introduction of requirements engineering, story writing
- Leadership: interface with the board, program management Opel Europe, GM USA and international markets
- Result: most productive team in the ART; increased planning accuracy to over 85%
- Team size: 10
Slavi Slavev
Last position:
Head of AI Enablement at REEVO Tech
- Architected enterprise AI strategy delivering 25% cost reduction through multi-LLM platform integration (Claude, OpenAI, Gemini) with intelligent routing and fallback optimization
- Drove operational excellence achieving 85% reduction in manual documentation and 3x faster campaign production through AI workflow automation and agent deployment across Slack and Microsoft Teams
- Established AI governance framework from ground up, implementing EU AI Act compliance, data redaction protocols, and safety filters aligned with DPIA standards
- Scaled AI adoption through structured onboarding programs, developing departmental workflows with secure access controls and comprehensive audit trails
- Implemented advanced RAG systems using Elasticsearch, Vertex AI, and Azure AI Foundry to improve knowledge access and output reliability
- Managed delivery through OKR framework coordinating cross-functional squads across 6-week project cycles to ensure strategic alignment and measurable results
Sergiu Mocian
Last position:
IT Project Manager & Transformation Lead at OMV
- Program delivery: set-up of strategic initiatives from ideation to execution, designing cross-divisional operating models that streamlined delivery across 6 business units.+
- Large scale initiatives: IT project manager of eMobility mobile app development for entire group, cross-country and multi-year initiative, with budget oversight of >2Mn and 20 FTEs.
- Product lifecycle management: delivered the end-to-end SDLC of a key B2B digital mobility application, successfully launching to 10 000+ users while managing vendor partnerships and system architecture.
- Vendor oversight: successfully negotiated and managed multi-vendor contracts, with negotiated contract value of 30% with no impact on scope.
- Architecture definition: definition of system architectures to ensure scalable, cost-effective solutions for the pricing, logistics and mobility domains, integration of 3 back-end systems.
- Digital transformation & coaching: supported group-wide agile maturity as a coach, upskilling pool of over 40 professionals in Product Management to increase delivery predictability and ensure value-driven approach.
Benjamin Auer
Last position:
Multi-Project Manager at Trading Company
- Setup of a new Data Warehouse (Budget ~€15M 2025 – 2026)
- Backend modernization project (Budget ~€5M 2025 – 2026)
- Standard software rollout with custom programming (Budget ~€9M 2025 – 2026)
Jörg Pallanich
Last position:
Freelance IT Project Manager / Business Analyst at A1 Telekom Austria AG
Project: Infrastructure Selling Tool
Joint development and documentation of the target process for infrastructure sales to business customers
Cross-functional coordination to find solutions
Overseeing implementations in the CRM system
Coordination of a field trial
Project: FTTH expansion program
Analysis and documentation of the project environment
Process definition in the FTTH expansion program
Specification of IT requirements from the B2B business unit in the form of epics and user stories
Project management with regard to IT implementations in a business context
Project: Product launch "Cyber Defense Business"
Definition of the sales to activation process
Specification of IT requirements for implementation in the A1 Marketplace and interface to ServiceNow
Project management with regard to IT implementations
Büsra Cengiz
Last position:
Operations Manager at Barth Riesenrad GmbH
- Operational management of the take-away stand
- Purchasing, price comparisons, ordering goods and materials
- Quality control and ensuring compliance with legal requirements
- Staff training, shift scheduling and team point of contact
- Implementing own ideas and management directives
- Troubleshooting supply shortages, IT issues and staff absences
Peter Klosa
Last position:
Sabbatical
Harald Mayer
Last position:
CPO & Co-Founder @ Hutte at Hutte
Franz Weghofer
Last position:
SAP Expert
- Preparation of S/4 HANA for utilities
Gasper Zerak
Last position:
Senior BI Consultant at PMONE GmbH
Discover over 15,000 top freelancers
Statistics of experts using Salesforce
Aggregated from the professional profiles of matched freelancers.
Experience
18 years
Position duration
2.3 years
Positions per freelancer
11
Top business areas
Information Technology, Project Management, Operations
Top industries
Information Technology, Transportation, Retail
Certification focus areas
Information Technology, Project Management, Strategy
Bachelor's degree or higher
93%
Master's degree or higher
86%
Certifications per freelancer
3
Most common languages
German, English, French
Speak two or more languages
100%
Based on our profile pool as of 30 Aug 2026.
Daily rate distribution
The chart shows how the daily rates of freelancers in this technology in Vienna are distributed, based on recent contracts on our platform. Each bar covers a rate range — its height shows how many freelancers charge within that range.
Average rates of experts in Vienna using Salesforce
Rates are based on recent contracts and do not include FRATCH margin.
The average daily rate is the mean of all daily rates from recent contracts of comparable freelancers on our platform.
The median daily rate is the middle value of all daily rates — half of comparable freelancers charge less, half charge more. Unlike the average, it is barely affected by outliers.
Calculated based on our freelancers’ daily rates as of 30 Aug 2026. Actual rates may vary depending on seniority level, experience, skill specialization, project complexity, and engagement length.
About the technology
CRM delivery
Salesforce is used to run sales, service, and account work in one place. Teams rely on it for lead handling, case management, pipeline tracking, and customer views that stay usable across departments. In Vienna, it is common in companies that need structured CRM work across local and international teams.
Cloud modules
Strong specialists know how to work with the core Salesforce clouds and the features around them.
- Sales Cloud for pipeline and opportunity work
- Service Cloud for support and case handling
- Experience Cloud for portals and external access
- Marketing Cloud or Account Engagement for campaign flows
- Analytics and reporting for management views
Custom work
Salesforce often needs more than standard setup. Specialists design objects, fields, page layouts, validation rules, automations, and permission models that fit the business. They also handle Apex, Lightning components, and integrations when the standard tools are not enough.
When to hire
Companies bring in freelance Salesforce experts when a rollout is late, data is messy, or a process needs redesign before go-live. They are also useful for audits, org cleanup, release support, and rescue work after a rushed internal setup. In Vienna, they often support teams that want remote delivery with clear English documentation.
Good practice
Strong professionals do not just click through screens. They understand CRM process design, data quality, security, automation, and release discipline. They test changes carefully, document decisions, and avoid building custom work that makes the org hard to maintain.
Adjacent skills
Salesforce projects often touch nearby systems and skills.
- Integration design for ERP, finance, and support tools
- Data migration and deduplication
- Apex, JavaScript, and Lightning Web Components
- Flow design and approval logic
- User training and handover for admins and business teams
Frequently asked questions
Questions about Salesforce? Start with the answers below.
Salesforce is used to manage sales, service, accounts, and customer communication in one system. It can also support partner portals, campaign automation, and reporting for teams that need a shared customer view.
Bring in a Salesforce specialist when a rollout needs extra speed, when the org has become hard to maintain, or when integrations and process changes are piling up. Freelancers are also useful for short rescue phases, data cleanup, and release support.
Salesforce is usually chosen for deeper customization, larger process complexity, and a broad ecosystem of clouds and apps. HubSpot is often simpler for lighter CRM needs, while Dynamics fits teams already centered on Microsoft tools.
A strong Salesforce expert often knows data modeling, integration patterns, security roles, and automation with Flow. For custom work, experience with Apex, Lightning Web Components, and API-based connections is valuable.
A Salesforce project may need different levels of expertise depending on scope. Simple configuration can be handled by a focused specialist, while org redesign, migrations, and complex integrations need someone who has worked on end-to-end delivery.
Yes, most Salesforce work can be done remotely, especially configuration, testing, documentation, and integration support. For Vienna teams, on-site time is mainly useful for workshops, stakeholder alignment, and go-live support when people want fast decisions.
Look for a Salesforce specialist who asks about data, permissions, process ownership, and long-term maintenance before proposing changes. Strong work is clear, documented, and easy to extend, not just visually polished.
A Salesforce freelancer should ask which clouds are in use, what systems need to connect, and who owns each business process. It also helps to clarify release timing, data migration needs, and whether the team expects remote delivery or regular time in Vienna.
The average hourly rate of freelancers in Vienna, Austria who have used Salesforce in their recent projects is 110 €, which corresponds to a daily rate of about 880 € based on an 8-hour working day.
Of the freelancers in Vienna, Austria who have used Salesforce in their recent projects, 93% hold at least a Bachelor's degree and 86% hold at least a Master's degree.
On average, freelancers in Vienna, Austria who have used Salesforce in their recent projects have 18 years of professional experience, with a single engagement typically lasting around 2.3 years.
The most common languages among freelancers in Vienna, Austria who have used Salesforce in their recent projects are German (100%), English (100%), and French (40%).
The most common industries among freelancers in Vienna, Austria who have used Salesforce in their recent projects are Information Technology (67%), Transportation (53%), and Retail (53%).
The most common business areas among freelancers in Vienna, Austria who have used Salesforce in their recent projects are Information Technology (93%), Project Management (80%), and Operations (73%).
Main locations of FRATCH Experts, who have recently used Salesforce
Our freelancers and interim experts are at home across the DACH region — available on-site in the major business hubs or fully remote. Choose a location to discover matched specialists, local market insights and up-to-date availability.
Countries:
Vienna 
Graz Request a free demo
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Philipp Thomaschewski
FRATCH CEO
