
Matrix42 Experts in Dusseldorf
in minutes with vetted specialists and precise AI matchingHire experts who configure Matrix42 Service Management, support Empirum endpoint management, and adapt workflows, catalog items, and integrations to your environment. Get fast, precise matching with vetted, available freelancers.
Meet FRATCH Experts in Dusseldorf, who have recently used Matrix42
Frank D.
Last position:
Project Manager at TEAG Thüringer Energie AG
- Transition of Microsoft Azure operations to BTC AG
- Responsibility: budget of €60k
- Staff: leadership of 5 people
- Tools: Office 365, JIRA, Confluence
Thorsten O.
Last position:
Workstream Lead (WS) at Bank-Verlag GmbH
- Introduction of giro card with Visa Debit card payment function (Combocard) for Commerzbank
- Support for the Card Processing Team (card processing; Clearing & Settlement incl. Dispute Management teams) in project work
- Creation of requirements for the Clearing & Settlement team, Authorization team (AZ) and Card Production team (KP) as part of a requirements catalog
- Requirements engineering (requirements management) with business contact person
- Participation in workstream meetings between VISA Inc., SRC Security Research & Consulting GmbH, Commerzbank AG and consulting firms (PwC and Senacor Technologies AG)
- Sprint planning with Jira tickets of type Task and use of Confluence
- Creation and presentation of weekly status reports for the Clearing & Settlement, Dispute Management and Reporting & GUI workstreams
- Coordination with network and file transfer teams for connection tests of new interfaces, e.g. setup of host keys, use of VPN or sipnet connections
- Coordination of the delivery of test files, e.g. exchange rates (FX rates; TC 56 of VISA rates), VISA Debit and Credit transactions (format Base II) and EANSS/ISS Base II clearing files to the Debit Clearing System (DCS)
- Conducting coordination meetings on the use of Visanet Settlement Service (VSS) and PSD2 reports and payment traffic statistics (ZVS)
- Organizing workshops with FiServ (First Data) on Dispute Management and complaint handling
- Setup and maintenance of Open Point List (OPL) in Confluence
- Technologies/methods: Jira, Confluence, giro card, VISA Debit card, payments, Kanban board, BIN, routing, CIQ, VPAY, ScalaTest, Dispute Management
Daniel U.
Last position:
Senior Application Packaging & Deployment Engineer at Allevio AG (Client: Allianz Technology)
- Enterprise application packaging and deployment for Allianz's global Windows migration programs across Europe, North America, and APAC
- Migrated hundreds of enterprise applications from Windows 10 VDI to Microsoft Azure Windows 365 (Windows 11)
- Created software packages in MSI/MST, FlexApp, PSADT 3/4, and App-V according to enterprise packaging standards
- Developed an ASP.NET packaging automation platform with MongoDB, SQL Server, SharePoint, and Outlook integration
- Built PowerShell modules for automated quality checks of MSI and FlexApp packages
- Developed a release conflict detection module in PowerShell to identify potential deployment issues before production
- Created WDAC monitoring scripts for automated policy oversight and incident response
- Implemented MSGraph API calls in PowerShell for Azure AD and Intune operations
- Created Citrix oData scripts for historical usage analysis (BYOD, VDI, fat clients)
- Developed an Intune Win32 app 'Do Not Disturb' deployment routine for an optimal user experience
- First point of contact for troubleshooting production incidents with packaged applications
- Coordinated application owner, UAT, and release testing for hundreds of deployments
- Administered Microsoft Intune, Citrix environments, and SQL Server security
- Created and tested WDAC policies in Intune; managed configuration policies and Win32 app deployments
- Primary packaging resource for Allianz France since 2019
Marco K.
Last position:
Owner at Kuhlma IT Solutions
- Self-employed as owner of Kuhlma IT Solutions since July 2015• Consulting on and executing IT consulting projects in client management and email archiving• Supporting and implementing baramundi Management Suite solutions• Performing system updates, packaging applications, and training staff
Steffen H.
Last position:
Coordinator IT-Controlling & Purchasing at Fiege Logistik Stiftung & Co. KG
- Agile work in IT controlling and purchasing, including a project to build IT procurement structures
- Month-end closing including forecast, budget creation including calculation of IT service specifications, ad-hoc analyses
- Preparation and defense of business cases, top management reporting, commercial evaluation of new IT demands and contracts
Discover over 15,000 top freelancers
Statistics of experts using Matrix42
Aggregated from the professional profiles of matched freelancers.
Experience
25 years (Germany: 22 years)

Position duration
3.8 years (Germany: 2 years)

Positions per freelancer
10 (Germany: 18)

Top business areas
Project Management, Information Technology, Operations

Top industries
Banking and Finance, Information Technology, Professional Services

Certification focus areas
Information Technology, Project Management, Business Intelligence
Bachelor's degree or higher
33% (Germany: 53%)
Master's degree or higher
33% (Germany: 23%)

Certifications per freelancer
4 (Germany: 5)

Most common languages
German, English, French

Speak two or more languages
80% (Germany: 91%)
Based on our profile pool as of 19 Sep 2026.
Daily rate distribution
The chart shows how the daily rates of freelancers in this technology in Dusseldorf are distributed, based on recent contracts on our platform. Each bar covers a rate range — its height shows how many freelancers charge within that range.
Average rates of experts in Dusseldorf using Matrix42
Rates are based on recent contracts and do not include FRATCH margin.
The average daily rate is the mean of all daily rates from recent contracts of comparable freelancers on our platform.
The median daily rate is the middle value of all daily rates — half of comparable freelancers charge less, half charge more. Unlike the average, it is barely affected by outliers.
Calculated based on our freelancers’ daily rates as of 19 Sep 2026. Actual rates may vary depending on seniority level, experience, skill specialization, project complexity, and engagement length.
Matrix42 experts industry focus
See which industries our matched freelancers work in most often — every figure is calculated live from the freelancers on FRATCH.
- Banking and Finance (60%)
- Information Technology (60%)
- Professional Services (60%)
- Energy (40%)
- Insurance (40%)
- Manufacturing (40%)
- Retail (40%)
- Automotive (20%)
Please note that freelancers can work across multiple industries, so percentages overlap.
About the technology
Matrix42 basics
Matrix42 is used to run service management and workplace management in one environment. Companies use it to handle requests, assets, endpoints, and internal workflows with less manual work.
What specialists deliver
- Service desk setup and process design
- Empirum endpoint and software management
- Asset, license, and contract workflows
- Self-service portals and catalog items
- Reporting, forms, and approvals
Where it fits
Matrix42 is common in IT teams that need structure across support and device operations. It is a practical choice when ticket handling, standard requests, and endpoint control must work together. In Dusseldorf, it often matters for companies with mixed office and field teams that need stable internal support.
Ecosystem and names
The platform is often searched as Matrix42 ESM, Matrix42 Service Management, or by older product names such as Empirum. Strong professionals know how these parts connect, including integrations with identity tools, directories, mail, and asset sources. They also know when custom scripts are needed and when standard configuration is enough.
When to bring in help
Bring in freelance expertise when a rollout is delayed, a workflow is too rigid, or an older setup needs cleanup. Companies also seek specialists for upgrades, migrations from legacy service tools, and tighter endpoint governance. Remote work is often enough, but Dusseldorf teams may prefer on-site support for workshops, discovery, or go-live days.
What strong experts do
- Translate business rules into clean Matrix42 configuration
- Keep service, asset, and endpoint data consistent
- Test changes carefully before release
- Document setups so internal teams can maintain them
- Balance standard features with only the custom work that is truly needed
Frequently asked questions
Everything clients usually want to know about Matrix42, in one place.
Matrix42 is used for service management, endpoint management, and workplace operations in one system. Teams rely on it for tickets, catalog requests, device control, and asset visibility. It is a strong fit when support and workplace processes need to follow the same rules.
Matrix42 is often chosen when a company wants structured service and workplace management without overbuilding the process model. Compared with ServiceNow, it is usually evaluated on fit, simplicity, and how well it supports existing workflows. Against Ivanti, the decision often turns on endpoint scope, service design, and integration needs.
Yes. Matrix42 is still commonly linked with Empirum, especially in endpoint and software management discussions. Many teams search for both names because older environments and current platform capabilities are often tied together.
A strong Matrix42 specialist usually understands service process design, endpoint administration, data modeling, and integrations. Scripting, directory services, mail flow, and reporting are also common adjacent skills. The best experts can work with both technical teams and service owners.
A Matrix42 rollout needs someone who has handled the full path from design to release, not just point configuration. The platform affects requests, assets, and endpoint processes, so small mistakes can spread quickly. For complex environments, look for professionals who have delivered migrations, upgrades, or process redesigns before.
Yes, much of the Matrix42 work can be done remotely, especially configuration, testing, and documentation. For Dusseldorf-based companies, on-site time helps with workshops, stakeholder alignment, and go-live support. Many projects use a mix of both.
Look for a Matrix42 professional who can explain the logic behind each workflow, not just the clicks in the tool. Good signs are clean documentation, careful testing, and clear boundaries between standard configuration and custom code. You should also see experience with integrations and data quality.
Ask how the Matrix42 Service Management expert would map your current processes, handle approvals, and manage service catalog changes. Also ask about test strategy, rollout planning, and how they keep support teams informed. Clear answers here usually separate real experience from surface-level product knowledge.
The average hourly rate of freelancers in Dusseldorf, Germany who have used Matrix42 in their recent projects is 118 €, which corresponds to a daily rate of about 945 € based on an 8-hour working day.
Of the freelancers in Dusseldorf, Germany who have used Matrix42 in their recent projects, 33% hold at least a Bachelor's degree and 33% hold at least a Master's degree.
On average, freelancers in Dusseldorf, Germany who have used Matrix42 in their recent projects have 25 years of professional experience, with a single engagement typically lasting around 3.8 years.
The most common languages among freelancers in Dusseldorf, Germany who have used Matrix42 in their recent projects are German (100%), English (80%), and French (20%).
The most common industries among freelancers in Dusseldorf, Germany who have used Matrix42 in their recent projects are Banking and Finance (60%), Information Technology (60%), and Professional Services (60%).
The most common business areas among freelancers in Dusseldorf, Germany who have used Matrix42 in their recent projects are Project Management (100%), Information Technology (80%), and Operations (60%).
Main locations of FRATCH Experts, who have recently used Matrix42
Our freelancers and interim experts are at home across the DACH region — available on-site in the major business hubs or fully remote. Choose a location to discover matched specialists, local market insights and up-to-date availability.
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