Artificial Intelligence Experts in Nuremberg

Planning, execution & moderation of crisis communication and reputation management

AQIM is a non-profit organization based in Austria. An association of interim managers from Germany and Austria. Founded in December 2024. Multi-part training with workshops and consulting for preventive crisis communication, in cooperation with the founding members and those responsible for communication. To assess crisis potential for the market entry strategy and ahead of a digital campaign.

The project in a nutshell:

Consulting and training for the purpose of:

• Analysis of crisis potential as a new market entrant and its internet-based communication activities
• Planning and developing crisis communication with targeted measures
• Developing a crisis plan to minimize reputation risks in an emergency
• Conducting training and information sessions

Success:

• What started as a one-time consulting event for preparing an information campaign became a multi-part workshop on preventive crisis communication. This not only gave the organization expertise and confidence in the event of acute challenges, but also gave the participating interim managers new skills for their day-to-day work on assignments
• The workshop enabled those responsible to launch the information campaign that was being prepared at the time and planned for six months, as scheduled at the end of January 2026 on social media
• Careful scheduling and defining how to handle critical voices in terms of terminology and tone, as well as compliance rules, ensured a smooth start and run of a 3-month information campaign

Embedded Analytics & AI-assisted BI

Design and development of an integrated analytics solution based on ASP.NET Core, Power BI Embedded, and LLM services to provide contextual business information.

Development of an AI agent with Function/Tool Calling for secure orchestration of REST APIs, SQL data sources, and technical services within defined business processes.

Build-up of automated BI workflows including workspace management, deployment processes, and scheduled refresh via the Power BI REST API.

Implementation of secure service-to-service communication with Microsoft Entra ID and service principal, as well as integration into existing enterprise system landscapes.

Technologies: ASP.NET Core, C#/.NET, Power BI Embedded, Power BI REST API, LLM API, AI Agents, Function/Tool Calling, Entra ID

• IT consulting
• Power Platform & Databricks
• AI software development (custom software)
• Commercial responsibility for the company

• Spearheaded the integration of a custom Transformer-based encoder into the AFFGANwriting pipeline, replacing the legacy VGG19 architecture to capture richer, high-fidelity writer-style representations.
• Boosted user-study pick-rates by 40%, demonstrating a significant leap in the perceptual quality and realism of the generated handwriting compared to the baseline model.
• Enhanced OCR performance by 20% by implementing a teacher-student framework that leveraged a TrOCR benchmark model for auxiliary training alignment

• Independently managed the POS tender for in-store catering.
• Structured requirements gathering (functional and technical).
• Created a management-ready specification to guide decisions for leadership and IT.
• Market overview of relevant POS providers.
• Close coordination with Galeria's IT and business departments.

• Built a custom AI chatbot for an e-commerce client using GPT-4 and LangChain with RAG, reducing customer support ticket volume by 45% and improving response accuracy to 92%.
• Designed and deployed an intelligent document processing system using LlamaIndex, Pinecone, and FastAPI for a FinTech startup, enabling semantic search across 100K+ financial documents.
• Developed multi-agent AI workflows using CrewAI and LangGraph for a marketing agency, automating lead research, content generation, and outreach — saving 20+ hours/week of manual work.
• Created AI-powered automation pipelines using n8n, Make, and Zapier integrated with CRMs (GoHighLevel, HubSpot), reducing manual data entry by 80% for a real estate firm.
• Delivered prompt engineering and LLM fine-tuning consulting for multiple clients, optimizing AI model outputs for customer support, content creation, and data extraction use cases.
• Built production-ready REST APIs with Python and FastAPI to serve AI models on AWS and GCP, handling 10K+ daily requests with 99.9% uptime.

• Industry: software manufacturer
• Tasks: project management; tracking and coordination of projects; stakeholder management; change management; prioritization of requirements; alignment of architecture; supplier management (internal and external); release management; monitoring defect resolution with the teams; AI-supported software development, software testing and code analysis; AI prompting, prompt engineering
• Software: Jira, Confluence, MS Project, MS Teams
• Environment: IT, software development, agile, artificial intelligence (AI)

• Designed a target operating model (including strategic mid-term planning and operational staffing) for the restructuring and capacity management process of the product workstreams to increase development efficiency, boost employee retention and improve profitability
• Integrated targeted incentives such as budget targets, contribution margin accounting and incentive schemes into the operating model

• Live ticker SaaS platform for Football and Ice Hockey

• AI forensics
• AI output audits
• Concept decoding
• Narrative reframing
• Hypothesis stress testing
• AI behavior and bias analysis
• Integrating artificial intelligence as a living collaborator inside real workflows to turn raw potential into applied intelligence
• Combining human judgment with machine capability to make work clearer, faster, and wiser

• Integrated complex AI-based energy system models into the frontend framework, enabling the visualization of insights for 6+ key clients and maximizing energy utilization.
• Maximized energy efficiency and utilization by architecting the seamless data flow between AI models and the user interface for rapid, actionable reporting.

• Responsible for global marketing communications for the market leader in manufacturing high-end laser objectives for medical technology, quantum optics, and additive manufacturing
• Shaped the strategic and conceptual direction of marketing activities, conducted market analysis, and managed marketing automation
• Developed concepts, managed budgets, planned resources, and handled reporting
• Led internal and external corporate communications
• Implemented a CRM system and conducted agile project management training for the sales team, fostering customer relationship management

Developed a GRC guideline for project management in the rollout area.

• Delivered 40+ AI projects and 23 strategic consultations for international clients (US, Europe, Middle East), achieving a 98% job success rate and building long-term partnerships.
• Developed and deployed production-grade AI solutions in computer vision, NLP, deep learning, and generative AI (LLMs, RAG pipelines, Stable Diffusion, OCR, chatbots), enabling automation and improving client efficiency by up to 70%.
• Designed and fine-tuned large language models (LLMs), including prompt engineering and integration with enterprise knowledge bases, leading to smarter decision-making and reduced manual effort.
• Built real-time computer vision applications (detection, segmentation, OCR) and integrated them into business systems, significantly enhancing accuracy and scalability.
• Consulted startups and enterprises on AI strategy, architecture, and deployment (cloud & on-premise), accelerating product development and reducing time-to-market.
• Managed complete AI project lifecycles (requirements gathering, solution design, deployment, support) in agile, international, and cross-functional environments, ensuring high-quality delivery.