-Transformational Advisor (Business Crisis Management, Transformation and Scaling)
Check rate
Experience
Founder
AT Poems&Songs
Developing an independent creative venture focused on original artistic work and content creation.
Co-F
Inner Compass Lab
Developing educational resources and digital products focused on burnout prevention, recovery, and human energy management.
Chief Executive Officer (CEO)
Zooretail, Masterzoo
Performance details subject to NDA
- Restructured and realigned the top-tier executive management team.
- Redesigned and optimized operational business processes.
- Implemented project and digital management structures.
- Led the E-Commerce and Marketing functions.
- Launched and organized a proprietary delivery ecosystem (Last-Mile Logistics).
- Reduced budget variances and minimized operational losses.
- Restructured Category Management and modernized store concepts.
Director of Development & Digitalization
Fozzy Group / Fora
- Led digital and organizational transformation (+20% new locations, -7.3% process time).
- Built an internal IT organization managing 35 digital products.
- Increased customer satisfaction from 42% to 75%.
- Developed digital and AI-powered security solutions (-18.25% inventory shrinkage/losses).
- Product Ownership: Real Estate, Location Development, Reporting, and Tender Processes.
Transformation Advisor
Providing strategic guidance and fractional executive leadership to organizations navigating growth, scaling, or structural transformation.
Advising on operational efficiency, process optimization, and digital strategy implementation.
Director of Transformation
Fozzy Group / Fora
- Implemented Agile, project, and product management frameworks.
- Developed and launched the online business and delivery platforms.
- Executed Lean transformation resulting in a 27.3% cost reduction.
- Introduced internal audit and control systems.
- Product Ownership: Self-Checkout, Smart Systems, and Waste Management.
Operational Director
Fozzy Group / Fora
- Increased Net Promoter Score (NPS) by +22%.
- Optimized the retail store network.
- Opened 25 new store locations.
- Standardized operational processes.
Deputy Operational Director
Fozzy Group / Fora
- Reduced non-KPI-compliant locations from 73% to 25%.
- Implemented operational standards across all retail branches.
- Opened 10 new store locations.
Controller (Operational Management / Hypermarket)
Auchan Ukraine
- Managed crisis turnaround for a hypermarket (achieved Top-2 profitability out of 11 locations).
- Established a comprehensive price monitoring system.
- Achieved +17% increase in customer satisfaction.
- Boosted foot traffic by +5% through optimized customer routing.
Commercial Manager
Auchan Ukraine
- Increased revenue by 14%.
- Reorganized processes and structures (+9.7% customer growth).
- Optimized inventory management (-20% aged stock).
Finance Department → Treasury & Planning
Auchan Ukraine
Co-owner
Event Agency. Whiskey&coffee bar
Marketing Specialist
METRO Group
Accounting / Training / Operations / Marketing
McDonald's
Industry experience
See where this freelancer has spent most of their professional time.
Experienced in Retail, Professional Services, Arts and Crafts, Media and Entertainment, Education, and Healthcare.
Business area experience
See which departments and functions this freelancer has contributed to most.
Experienced in Operations, Product Development, Information Technology, Project Management, Sales, and Finance.
Summary
Experienced executive in operational management with a strong focus on process control, digitalization, and team leadership within large-scale organizations. Possesses a unique core strength: the ability to immediately spot structural blind spots, operational gaps, and inefficiencies ("seeing what lies in the wrong place") and decisively implement solutions to fix them. Highly skilled in analyzing and optimizing complex business processes, leading large teams, building organizational frameworks, and stabilizing or transforming complex enterprises within dynamic and challenging environments.
Services for Business:
- Operational health-check
- Transformation roadmap
- Plan for Scaling and Resilience
- Change management support
Services for Owners and Executives:
- Burnout recovery sessions
- Team synergy diagnostic
- Strategic mentoring for startups
- High-stakes decision advisory
15 years of leadership experience managing large teams (1,000–8,000 frontline employees and 5–210 corporate/commercial staff).
Proven track record of increasing business efficiency by 10–25%.
Specialized in scaling business models (70+ locations), organizational design, and process optimization.
Extensive experience directing digitalization, change management, and transformation projects across Retail, E-Commerce, and Mental Health sectors.
Strong expertise in crisis management and stabilizing complex organizations under volatile market conditions.
Development and mentoring of leaders across all organizational levels.
Skills
- Operational Diagnostics & Turnaround (Identifying Systemic Gaps And Executing Rapid Corrections)
- Crisis Management & Structural Problem-Solving
- Project, Product & Delivery Management (Digital & Operational)
- Organizational Design & Scaling
- Process Analysis & Optimization (Lean / Kpi-Driven)
- Digitalization Of Business Models (Retail & E-Commerce)
- Team Leadership, Motivation & Leadership Development
- Change Management & Transformation
- It & Tools:Trello, Jira, Planner, Miro, Github, Erp/Crm, Sap, Python (Basics), Azure, Ai Tools (Chatgpt, Gemini, Midjourney, Heygen, 11labs, Kling, Suno, Captions)
- Driver'S License:Yes
Languages
Education
Psychology
KNEU
Business Management
Business Economics
Certifications & licenses
Digital Marketing and E-Commerce
IT Delivery, Product & Project Management
American University in Ukraine
IT Product Management
LGBTQ+ Counseling
KNU
Working with Addicted Individuals and Their Families
KNU
Python Basics
CyberBionic Systematics
Military Psychology: Supporting Military Personnel and Their Families
Management Programs: Logistics and New Delivery Formats
Service Design
Certified Coach
WPG
ICA Certified Professional (ICP)
Scrum for Projects
Service Vision
kmbs
Building Service Systems
Laba
Management Program: Innovations (USA, Silicon Valley, San Francisco)
Management Programs: Innovation and Best Practices (Kyivstar, Unit City, China – Beijing, Shanghai)
Coaching-Style Leadership
Corporate Leadership Program
Statistics
Experience
Expertise
Qualifications
Frequently asked questions
Have questions? Find more information here.
is based in Nuremberg, Germany.
speaks the following languages: Russian (Native), Ukrainian (Native), English (Advanced), German (Elementary), French (Elementary).
has at least 17 years of experience. During this time, has worked in at least 11 different roles and for 5 different companies. The average length of individual experience is 2 years and 6 months. Note that may not have shared all experience and actually has more experience.
Based on recent experience, would be well-suited for roles such as: Founder, Co-F, Chief Executive Officer (CEO).
's most recent position is Founder at AT Poems&Songs.
In recent years, has worked for AT Poems&Songs, Inner Compass Lab, Zooretail, Masterzoo, and Fozzy Group / Fora.
is most experienced in industries like Retail, Professional Services, and Arts and Crafts. also has some experience in Media and Entertainment, Education, and Healthcare.
is most experienced in business areas like Operations, Product Development, and Information Technology. also has some experience in Sales, Finance, and Project Management.
has recently worked in industries like Professional Services, Retail, and Arts and Crafts.
has recently worked in business areas like Product Development, Information Technology, and Customer Service.
holds a Master in Psychology, a Master in Business Management from KNEU and a Bachelor in Business Economics.
has 19 certificates. Among them, these include: Digital Marketing and E-Commerce, IT Delivery, Product & Project Management, and IT Product Management.
The availability of needs to be confirmed.
Daily rate distribution
The rates shown represent the typical market range for freelancers in this position based on recent contracts on our platform.
Average rates for similar positions
Rates are based on recent contracts and do not include FRATCH margin.
The average daily rate is the mean of all daily rates from recent contracts of comparable freelancers on our platform.
The median daily rate is the middle value of all daily rates — half of comparable freelancers charge less, half charge more. Unlike the average, it is barely affected by outliers.
Calculated based on our freelancers’ daily rates as of 7 Nov 2026. Actual rates may vary depending on seniority level, experience, skill specialization, project complexity, and engagement length.
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