Artificial Intelligence Experts in Munich

CXO AI OS is an agent system made up of six components. Instead of using AI as a chat window, it creates a system that understands a company’s context, makes decisions according to its rules, and acts on its behalf.

• For mid-sized companies: a guided sprint followed by ongoing operations for a team, department or prioritized cluster, based on an AI assessment
• For self-employed professionals: a program where participants build their own agent system
• Sequence in the company: assessment, prioritization, sprint, operations
• Implementation in Claude Cowork or ChatGPT Work, without coding
• Architecture: Chief of Staff, Goals, Advisors, Agents, Context, Catalog

Led the end-to-end integration and migration architecture for decommissioning SAP IS-U market communication and transitioning to Salesforce Marketing Cloud (SFMC) with E.ON IT Services — covering regulated EDIFACT market messaging, a three-phase data migration (transfer of market message inventory after cutover), redesign of market communication processes, and full GDPR and German energy-market compliance.

• Designed the three-tier target architecture (SAP IS-U → NScale B2B gateway → SFMC) processing 50,000–100,000 EDIFACT messages daily within sub-5-minute SLAs.
• Architected the three-phase data migration: 36 months of historical data, zero-loss cutover of in-flight market messages, and near-real-time CDC synchronization.
• Delivered secure, BDEW/GDPR-compliant integration (AS2/OFTP2, RFC/IDoc, REST APIs, OAuth 2.0, Azure AD, AWS S3) achieving >99.5% uptime, <0.1% migration discrepancy, and RTO <4 hours.
• Applied BPMN to model and optimize the market communication processes.

Technologies: SAP IS-U, NScale, Salesforce Marketing Cloud, EDIFACT, OAuth 2.0, Azure AD, AWS S3, BPMN, Jira, Confluence, Draw.io

• Project management and consulting services with a focus on IT interim management: digitalization of corporate management, including processes and applications
• Assessment of the entire IT infrastructure, including applications, core processes and contracts, including cost optimization
• Evaluation and implementation of solutions to promote digitalization in the company in the areas of property management, CRM, invoice review and approval processes, smart metering, DMS and time tracking
• Digitization of file folders and introduction of SharePoint and Microsoft Teams as central document and communication platforms
• Design and delivery of an AI workshop, including the rollout of AI tools to increase efficiency and transparency in key business processes
• Preparation of training materials and delivery of user training for newly introduced digital processes and solutions

Product:

• Built a production-ready AI platform for generating brand-aware marketing images and videos from product data, user requirements, and uploaded media.
• Own the platform architecture, technical roadmap, API design, security, deployment workflow, operational reliability, and model-provider strategy.
• Developed the core platform in .NET and built supporting AI and workflow prototypes in Python, applying language-independent API contracts and structured interfaces between services and model providers.
• Implemented reliable background processing with RabbitMQ, persisted workflow state, idempotent handling, retries, failure recovery, logging, secure storage, authorization, and credit accounting.
• Made pragmatic build-versus-buy and model-routing decisions based on reliability, latency, cost, and maintainability rather than novelty.

Agent Orchestration & RAG Systems

• Built and compared agent workflows using Microsoft Agent Framework, LangGraph, and LangChain, including tool use, conditional routing, clarification steps, state management, and hand-offs between agents.
• Implemented reusable .NET components for agents, prompts, tools, model providers, structured responses, and retrieval with pyvector, making it easier to change AI providers without rewriting the core workflow.

Independent advisory practice for strategy, organisational transformation, M&A / investor work and AI/data-enabled change.

• Short-term diagnostic and problem-solving mandates: rapid strategic and organisational assessments for leadership teams and Boards, translated into recommendations and transformation roadmaps.
• Organisational redesign and AI governance for an international group of approximately 1,500 employees: structure, mandates, decision rights and interfaces; AI-readiness and data-maturity assessment; vendor evaluation and selection; capability building.
• Design of a centralised Strategy Execution / Results Delivery Office for an industrial client: mandate, governance, portfolio steering, KPI logic, decision forums and implementation roadmap.
• Selected part-time mandate with SPARS GmbH (as a Business Development and Investments Director): developed M&A pipelines, assessed targets for strategic fit and synergy potential, led commercial due-diligence workstreams and investor / partner engagement.

Overall business responsibility for a program-wide initiative to create a central, authoritative data foundation for business customer master data (contacts and locations) within an IT service management transformation program.

• Managed the Epic portfolio from exploration through launch; prioritization and quarterly planning in a SAFe environment
• Aligned business units, architecture, and IT delivery around a shared vision and clear rules for data ownership (Data Governance)
• Prepared and secured scope and key decisions with program leadership, including deliberate descoping
• Managed risks, dependencies, and escalations; reported to program leadership and the PMO
• Developed the 2027 roadmap as a basis for budget and portfolio planning

Result: a clear MVP scope, key decisions made, and a 2027 roadmap. The program continued after handover without any loss of knowledge.

European business consultancy helping consumer goods and FMCG companies unlock untapped potential, define winning strategies, and execute with precision and measurable impact.

• Analyzing business challenges with ~20% effort to drive ~80% output, ensuring clear priorities, structures and actionable recommendations that deliver rapid, measurable results.
• Driving holistic Operations and business transformation, cost efficiency, customer focus, go-to-market strategy and KPI-driven performance.
• Acting as a trusted C-Level advisor and sparring partner to turn strategy into measurable results; helping CEOs, founders and leadership teams in businesses of all sizes to strengthen growth and profitability.

Carve-out and post-merger integration of two automotive engineering companies under Accursia Capital, 6 locations in Germany and Spain, 250+ employees after the carve-out. Reporting directly to the investor, with overall IT responsibility for both companies.

• Consolidation of the ERP landscape into one instance (replacement of SAP legacy)
• TISAX certification
• M365, identity and data center migration
• Replacement of end-of-life infrastructure
• Weekly investor reporting

Results:

• Critical infrastructure risk eliminated, backup and platform stabilized
• One IT organization established for both companies
• Weekly investor reporting successfully established

• Taught ML, BI, and Big Data to Master's students.

Tech: Python, Power BI, SQL, ML, SnowflakeDB, databricks, MS Fabric, MongoDB, LLM

• Set up backend assistants, prompt engineering, customer communication, growth strategy

• Successful implementation of AI shopping assistants e.g. Thalgo.de

• IT Sourcing & Carve-out: RFP management for IT client hardware and services as part of the Rheinmetall carve-out.
• Contract Management: Drafting of MSAs and SOWs taking into account AVB, BVB and LSA as well as Service Delivery Contracts.
• Vendor Transition: Strategic transition management to replace legacy contracts and establish new supplier relationships.
• SaaS Procurement: Negotiation of SaaS license agreements based on TCO and cost-effectiveness analyses.
• KPI: On-time transition of all 12 global group contracts, achieving 18 % cost savings on the IT hardware basket and 20 % cost avoidance for SaaS licenses – measured against the critical carve-out project plan and achieved through structured transition management.

Project overview: The use of “Generative Pretrained Transformer” (GPT) technologies will greatly change the world of work in the coming years. ITZBund is developing a basic service for this purpose, which can be used by its 200 customers. This basic service is offered both on-premises and in the cloud. Launched in 12/23, production systems (based on the MVP) had already been successfully rolled out and operated for several authorities and federal ministries by 05/24.

Project metrics:

• 2024 budget approx. 20 Mio €
• approx. 70 people directly involved in the project
• regular (indirect) contact with approx. 80 people in the wider project environment

My main responsibilities:

• Overall responsibility as external project manager
• Project definition phase/ Project setup and establishment of the project organization
• Strategic and operational project planning, as well as project design and ongoing adjustments
• Ongoing coordination with the project owner and stakeholders at ITZBund
• Ongoing coordination with sub-project managers, agile roles, and other project team members
• Responsibility for project controlling, quality management, risk management, and change management
• Responsibility for providing the basic service in on-premises and cloud environments and its ongoing development
• Planning and leading several hypercare phases
• Collaboration and ongoing coordination with a federal ministry partner project and delivery of an MVP
• Coordination with the agile teams
• Coordination with operations, release, and deployment
• Responsibility for delivering initial customer projects
• Responsibility for developing AI governance
• Ensuring accessibility (BITV)
• Responsibility for setting up a sub-project for marketing activities
• Support in setting up an efficient proposal process
• Stakeholder management

Approach:

• V-Modell XT ITZBund
• Scrum

Tools used:

• Microsoft Office, Skype, MS Project, Confluence, Jira, Sharepoint, Miro

Re-engaged to own two product streams end to end, from concept and UX design through to AI-assisted implementation.

• Redesigned the offer and follow-up journey across 38 insurance plans, 16 providers, and four age segments, spanning web, WhatsApp, email, and SMS.
• Launched the rebuilt conversion flow in a live A/B test against the legacy version - evaluation still in progress.

The program supports the comprehensive realignment of the German Consumer Panel Services business. It combines a significant panel boost with the reprocessing of historical data and the integration of new receipt data. By significantly expanding and stabilizing the panel with the involvement of external partners, the aim is to improve the validity of the data base and create a reliable foundation for methodology, weighting and customer reporting. At the same time, historically grown processes for data delivery, OCR, matching, item QC, methodology and reporting are being harmonized, further developed technologically and reorganized. The goal is a scalable end-to-end landscape with higher data quality, clear responsibilities, reliable governance and sustainably manageable operational processes.

• Overall management of the restatement program, including the integrated roadmap as well as milestones, dependencies, risks and management decisions.
• Coordination of the panel boost and alignment of the required data deliveries, quality requirements and prerequisites for methodology, weighting and reporting.
• Alignment of business, product, data science, technology, operations and external partners around a shared target picture, aligned priorities and an integrated approach.
• Design of the organizational change triggered by the fundamental realignment of the data base, methodology and management logic, which has a lasting impact on established decision-making and collaboration patterns.
• Establishment and further development of governance, reporting and escalation structures as well as program-wide monitoring and operational processes for reliable management and sustainable handover.
• Management of critical data, technology and provider dependencies, including reprocessing, OCR transition and the timely synchronization of delivery, testing, methodology and reporting.
• Orchestration of international collaboration with teams and stakeholders in Germany, the United Kingdom, Portugal and Romania, as well as with external suppliers in Germany and Austria.

Impact Areas and Expertise: Program & Delivery Leadership, Business & Technology Alignment, Organization & Transformation, Governance & Sustainable Operations, Strategy & Target, Methodic Leadership, Transformation & Change Leadership, Executive Advisory