Airtable Experts in Germany

Stabilization of a critical logistics outsourcing setup in the context of an SAP S/4HANA transformation. The focus was on restoring a reliable operational fact base between the client, logistics service provider, international supplier plants and the SAP/IT organization.

• Coordination between the client, global logistics service provider, international supplier plants, SAP/IT teams, Quality Management and the operational shop floor.
• Management, monitoring and operational correction of Inbound Deliveries; integration of Outbound Delivery processes.
• Analysis of interface, posting, batch and master data errors between SAP S/4HANA, logistics service provider, supplier plants and internal business functions.
• Significant reduction of critical inventory differences between the client and logistics service provider.
• Improved operational management capability in the logistics environment and creation of a common fact base.
• Reduction of recurring error patterns in the areas of Inbound Deliveries, inventory, interfaces, batch/posting logic and service provider processes.

• Development of AI-enabled workflow concepts for marketing and product teams
• Consulting on automation, AI tool integration & process optimization
• Project management for personalized digital products (audio/AI-powered MVP)
• Tool evaluations including rollout plans, requirements mapping, and training design.
• byBianca: Digital product for personalized audio coaching — orchestrated 10+ systems, from idea to go-live in 5 months.

• Founded a freelancer collective specialized in integrated campaigns and brand experiences for startups and corporates.
• Built a network of 30+ specialists across design, content, and performance marketing.
• Delivered 360° campaigns combining storytelling, digital performance, and live activations.
• Supported clients in scaling awareness and engagement through data-driven creative strategy.

Technologies: n8n, Notion, OpenAI API, Claude, MS AI Foundry, MS CoPilot Studio, MS CoPilot, LLM, Node.js, Vercel, LangGraph, PostgreSQL, pgEdge, pgvector, Docker, LangChain, Ollama, Open WebUI

• Continuous evaluation and prioritization of internal automation needs
• ~20 AI agents in active use: research, content pipelines, document processing
• 5 n8n workflows for automated data and process control
• Architecture built on the same principles as in customer projects: state management, event-driven orchestration, API integration
• Ongoing operation and further development

• International expansion & segment strategy: Built Germany footprint from zero, scaling to 1,000+ SaaS customers across four European markets, developing vertical value propositions, use cases, and segmentation models
• Planning, OKRs & single source of truth: Designed forecasting frameworks, pipeline diagnostics, territory/quota structures for a 30+ FTE commercial org, and established OKR-driven execution with shared dashboards and decision logs
• Operational excellence, automation & regulated delivery: Applied Lean Six Sigma methods and implemented automation and AI tooling across CRM and reporting, simplifying end-to-end workflows and reducing manual effort by ~25%
• Growth enablement & CX: Owned cross-functional growth experiments that increased activation by 30% and DAUs by 10% in a hybrid PLG + enterprise model
• Change management & cross-functional execution: Set KPI agreements with shared services, championed internal change programs, and drove adoption of new operating rhythms and tooling
• Risk management & portfolio steering: Established risk-aware customer prioritization and partnered with risk and finance teams on portfolio steering and resource allocation

• Built a Python pipeline that converts lectionary web content into structured daily JSON, applying liturgical-calendar rules for accurate weekday and Sunday coverage.
• Shipped a read-only FastAPI REST API with shared Pydantic models and delivered a Kirundi-first web client for browser and mobile use.
• Owned the data layer and backend architecture, collaborating closely on system architecture and interfaces while automating refreshes with GitHub Actions and validating the ETL with pytest.
• Impact: Created a reliable, API-driven source of truth for daily Bible readings in Kirundi, enabling consistent access to previously unstructured content.

• Implemented customer-specific data, GTM, web, and automation systems from requirements gathering through controlled deployment.
• Built multi-tenant research and delivery platforms with TypeScript/Node.js, React, APIs, LLM integration, and automated checks.
• Connected HubSpot, Notion, Clay, Smartlead, n8n, and Make with traceable handoffs, deduplication, error paths, and approvals.

Designed and implemented a GDPR-compliant hybrid organization at holding level, in which specialized AI agents and automated workflows work together with employees. Implementation as part of the MBAI® (Masterclass Business with AI, Leaders of AI) training across the Executive Office, Business Development, Marketing, Sales and HR functions. The next step is the transition into standard operations across all operating companies.

• Analyzed business processes for each function and prioritized AI use cases through a structured use-case process
• Designed an agent architecture based on the principle “one agent, one clearly defined task”: specialized assistants for each function, coordinated by an AI team lead
• Built AI assistants and agents with Microsoft Copilot (prompts, agents, workflows, automations) for the Executive Office, Business Development, Marketing and Sales, and integrated them into existing Microsoft 365 processes
• Implemented recurring activities as automated workflows with clearly defined handover points between people and agents
• Defined GDPR-compliant safeguards: data classification, processing of personal and customer data exclusively on EU-hosted systems, and human approval and control points
• Developed an internal AI policy and governance rules for the use of AI, responsibilities and quality assurance of AI results in line with TISAX
• Prepared the rollout of the hybrid organization from the holding company into standard operations across all operating companies
• Transferred findings into a reusable assessment and consulting framework for introducing AI agent structures for clients

Tech / Methods: Agentic Workflows, Prompt Engineering, Microsoft 365 / Copilot, Claude, ChatGPT, Workflow Automation, GDPR, AI Governance, Change Management

Built & scaled Customer Operations from 2 to 20 employees in the B2B FinTech & hyper-growth environment

Vetain.de

Building and expanding the existing affiliate network

• Affiliate audit of the existing network – quality and potential analysis => strategy recommendation for future sustainable growth
• Commissioned / agency contract for building a new affiliate network
• Tracking setup (first-party, server-to-server, post-view) including tracking tests + review of ePrivacy & TDDDG requirements
• Profitability analysis, commission model calculation, partner acquisition, campaign planning, building the affiliate network

Focus: No-code programming & relational databases Own SaaS (Software-as-a-Service) projects

• Built a global podcast and platform, with 150+ episodes and 35,000+ downloads in 20+ countries.
• Launched a paid membership (GrowGetters Club), growing sustainable revenue through one-off workshops and monthly membership fees.
• Earned €20,000 in incubation support via Media Lab Bayern and became a finalist (top 5) in XATHON (program by Henkel) in 2021.
• Facilitated marketing and innovation workshops for Microsoft, Figma, CreativeMornings Munich, the University of Wollongong, and local governments in NSW, Australia.
• Led content strategy, podcast production, business development, and platform growth.
• Scaled GrowGetters Club to 40+ paid members, generating a consistent revenue stream for the business.

• Automatic creation of reports based on log data from the Senstar surveillance camera software regarding access times for various camera systems
• Gathering requirements and translating them into a suitable technological solution
• Implementation of Python scripts to read, process, and convert Senstar log data into PDF reports
• Reading configuration files to control the scripts
• Packaging the Python scripts and all dependencies as an executable cmd. Offline installation on Windows Server
• Providing –help parameters to list and explain the script parameters
• Creation of documentation for installing, configuring, and operating the scripts
• Technical environment: Python 3, SQL, Senstar, Windows Server, Python Setuptools, fpdf

• Effective leadership and coordination of agile test teams with a focus on MaKo and MaBiS.
• Development, implementation, and optimization of test strategies and concepts.
• Conducting risk analyses and quality management for MaKo/MaBiS.
• Central coordination of test phases and transparent test closure reports.
• Systematic defect and process optimization, initiation of test automation.
• Setup and consulting for complex test data management (Editor, XML Spy).
• Application of agile test methods (TDD, BDD, exploratory testing).
• Clarification of contract tests, SIT, UAT, penetration tests, LPT, FAT, E2E, and market partner tests.
• Coordination with development teams (GISA, KISTERS) for risk addressing.
• Creation of training materials and knowledge sharing on JIRA/Xray and XML Spy.
• Close alignment with stakeholders and interdisciplinary strategy development.
• Mentoring junior testers and introducing new test tools.
• In-depth knowledge of project management and ITIL V3 / ITIL 2011.
• Experience with Omnitracker, JIRA/Xray, and XML Spy.
• Fluent in German and business-level English.