Project specification
Project expertise
Description
The contractor takes over project management in this project and actively participates in the development of the FTTH GPON project within the CTO executive division.
The client plans to serve the SME (small and medium-sized enterprises) market more strongly, in addition to the existing large customer market. The current system landscape is not designed for fully automated high-volume order processing.
To meet the requirements of the newly tapped market and to succeed, a greenfield approach will be used to implement new OSS functions for automated customer service provisioning, as well as corresponding automations along the service order management and provisioning (Order-2-Build) process.
Scope of services / Objectives: The main tasks are project management for the implementation of the necessary system adjustments and interfaces in the OSS area for FTTH GPON. This specifically includes:
- Gathering and aligning requirements from various stakeholders within the company
- Reviewing project requirements
- Creating documentation on program content and program progress in Confluence
- Designing and preparing PowerPoint presentations for management, stakeholders, and IT management
- Structuring the project and dividing it into subprojects and delivery units
- Active communication with business units/business owners and IT application owners
- Managing the design phases of the solution according to architecture principles, guidelines, and standards
- Advising on managing the entire project lifecycle while adhering to time, budget, and quality
Requirements
- Experience in process management
- B2B sales experience
- Experience in online sales & service processes (OSS)
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