Skip to main content

Interim Quality Support – Complaint Management (m/f/d)

No longer accepting applications

Project specification

Project duration
Period 22 Dec 2024 - 31 Mar 2025
Project location
Location Cairo, Egypt
Project capacity
Capacity from 95%
Daily rate range
Daily rate 800 - 952€
Remote work ratio
Remote up to 20%
Required languages
Languages
German (Advanced)
English (Advanced)

Project expertise

Industries
Automotive
Areas
Quality Assurance

Description

  • Complaint management: Processing customer complaints according to the 8D methodology, facilitating problem-solving teams, and documenting in systems like SQMS and IPDF.
  • Preventive measures: Developing and implementing preventive quality measures to ensure series production quality.
  • Process optimization: Analyzing and optimizing complaint management processes to ensure sustainable problem resolution.
  • Employee training: Training staff on handling complaints and quality tools to ensure operational excellence.
  • Shopfloor integration: Monitoring and supporting the implementation of work instructions and target achievement in production.

Requirements

  • Solid experience in complaint management and quality assurance, preferably in the automotive sector
  • Knowledge of systems such as SQMS and IPDF
  • Strong problem-solving skills and experience with the 8D methodology
  • Hands-on mentality and affinity for working on the shopfloor

Not applying this time?

Get notified about similar projects matching your experience.

Frequently asked questions

The project is based in Cairo, Egypt.

The project preferably starts in December 2024 and is planned to end in March 2025 (3 months).

The project requires a commitment of 95 - 100% capacity (full-time).

The project offers 0 - 20% remote work.

The project offers a daily rate of 800 - 952€ which breaks down to an hourly rate of 100 - 119€/h.

The project requires the following languages: German (Advanced) and English (Advanced).

The project is related to the following industry: Automotive.

The project covers the following business area: Quality Assurance.

Yes! Recommend a freelancer for the project and earn 30% of FRATCH's profits every time they get placed — for the duration of that project. Simply share your invite link with a colleague to get started.

To apply for the project, click the Apply button on the project page to submit your profile for review. We will forward your resume to the client and get back to you within a few days.

Published:·Updated:

Similar projects