Wiam Aouraghe - Technical Lead Consultant Salesforce

Q: Where is Wiam based?

Wiam is based in Frankfurt, Germany .

Q: What languages does Wiam speak?

Wiam speaks the following languages: German (Advanced), English (Advanced), Spanish (Advanced), Italian (Advanced) .

Q: How many years of experience does Wiam have?

Wiam has at least 10 years of experience. During this time, Wiam has worked in at least 4 different roles and for 3 different companies . The average length of individual experience is 3 years and 6 months . Note that Wiam may not have shared all experience and actually has more experience.

Q: What is Wiam's latest experience?

Wiam's most recent position is Technical Lead Consultant Salesforce at DB Systel GmbH .

Q: What companies has Wiam worked for in recent years?

In recent years, Wiam has worked for DB Systel GmbH .

Q: Which industries is Wiam most experienced in?

Wiam is most experienced in industries like Information Technology , Transportation , and Professional Services .

Q: Which business areas is Wiam most experienced in?

Wiam is most experienced in business areas like Information Technology , Project Management , and Business Intelligence . Wiam also has some experience in Customer Service , Marketing , and Sales .

Q: Which industries has Wiam worked in recently?

Wiam has recently worked in industries like Information Technology and Professional Services .

Q: Which business areas has Wiam worked in recently?

Wiam has recently worked in business areas like Information Technology , Project Management , and Sales .

Recommended expert

Frankfurt, Germany

Experience

Nov 2020 - Dec 2022

2 years 2 months

Technical Lead Consultant Salesforce

DB Systel GmbH

Trusted advisor to Deutsche Bahn’s subsidiaries in Europe and the UK. Leading a team of 9 consultants.
Responsible for project management, new client acquisition, implementation/development, architecture, integration, and training.
Supporting the consulting team’s growth by sharing know-how, best practices, and business analysis methods.
Designing and implementing a new onboarding process for new clients, improving customer satisfaction.
Introducing Salesforce guidelines and standards for Lightning Platform / Core Cloud implementations to reduce technical debt and ensure consistency.

Oct 2017 - Oct 2020

3 years 1 month

Salesforce Associate Consultant

Persistent Systems

Salesforce consultant for SMEs and large enterprises to digitize business processes with Salesforce and Marketing Cloud.
Planning sprints and managing the delivery pipeline as project manager.
Implementing new Salesforce instances for clients following Salesforce best practices.
Facilitating business workshops with clients and training Salesforce users.
Collaborating closely with developers to deliver customer-focused, high-quality solutions.
Performing data migrations and integrating third-party solutions.

Mar 2015 - Sep 2017

2 years 7 months

CRM Manager

Fraport AG

Responsible for e-commerce business and CRM activities.
Launching SEO & SEA initiatives and online marketing campaigns to strengthen customer relationships.
Analyzing webshop traffic to gain insights into customer behavior.
Managing activities of marketing agencies.
Improving the webshop by introducing new products, services, and payment methods.
Developing a CRM strategy and piloting Salesforce.
Conducting web analysis by tracking customer activity on the webshop.

Jan 2013 - Feb 2015

2 years 2 months

E-Commerce Analyst

Fraport AG

Supporting e-commerce and CRM activities such as SEO and SEA, webshop development, customer relationship management, and web analysis/reporting.
Conducting web analysis and preparing reports.
Assisting in e-commerce projects.

Industry Experience

See where this freelancer has spent most of their professional time.

Experienced in Information Technology, Transportation, and Professional Services.

Information Technology

Transportation

Professional Services

Business Area Experience

See which departments and functions this freelancer has contributed to most.

Experienced in Information Technology, Project Management, Business Intelligence, Customer Service, Marketing, and Sales.

Information Technology

Project Management

Business Intelligence

Customer Service

Marketing

Sales

Summary

Technically skilled, three-time certified Salesforce consultant and architect with over 7 years of experience building Salesforce Sales, Service, and Marketing Cloud solutions. Proven skills in analyzing, designing, and optimizing business processes with hands-on project experience. Lead consultant and promoter of team know-how to deliver quality consulting services in implementation, boost user adoption, and apply best practices.

Skills

Lightning Platform / Core Cloud
Flows / Process Builder
Business Analysis / Pm
Communication And Leadership
Data Migration
Release Management
Marketing Cloud
Experience Cloud
Integrations / Api
Apex / Lightning Web Components

Languages

German

Advanced

English

Advanced

Spanish

Advanced

Italian

Advanced

Education

Sep 2016 - Nov 2019

University of Applied Sciences or Economy and Management Frankfurt

Master of Science, IT-Management · IT-Management · Frankfurt, Germany · 1.1

Feb 2013 - Jul 2016

University of Applied Sciences Mainz

Bachelor of Arts, Business Administration · Business Administration · Mainz, Germany · 2.0

Certifications & licenses

Salesforce Superbadge

Trailhead Ranger

Statistics

Experience

Total positions 4

Experience in Information Technology 5 y

Avg length 2 y 5 m

Longest experience 3 y

Expertise

Recent roles Technical Lead Consultant Salesforce, Salesforce Associate Consultant, CRM Manager

Main industries Information Technology, Transportation, Professional Services

Main business areas Information Technology, Project Management, Business Intelligence

Qualifications

Highest degree Master

Certifications earned 2

Profile

Created

August 2024

Last Update

August 2025

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Frequently asked questions

Do you have questions? Here you can find further information.

Where is Wiam based?

Wiam is based in Frankfurt, Germany.

What languages does Wiam speak?

Wiam speaks the following languages: German (Advanced), English (Advanced), Spanish (Advanced), Italian (Advanced).

How many years of experience does Wiam have?

Wiam has at least 10 years of experience. During this time, Wiam has worked in at least 4 different roles and for 3 different companies. The average length of individual experience is 3 years and 6 months. Note that Wiam may not have shared all experience and actually has more experience.

What roles would Wiam be best suited for?

Based on recent experience, Wiam would be well-suited for roles such as: Technical Lead Consultant Salesforce, Salesforce Associate Consultant, CRM Manager.

What is Wiam's latest experience?

Wiam's most recent position is Technical Lead Consultant Salesforce at DB Systel GmbH.

What companies has Wiam worked for in recent years?

In recent years, Wiam has worked for DB Systel GmbH.

Which industries is Wiam most experienced in?

Wiam is most experienced in industries like Information Technology, Transportation, and Professional Services.

Which business areas is Wiam most experienced in?

Wiam is most experienced in business areas like Information Technology, Project Management, and Business Intelligence. Wiam also has some experience in Customer Service, Marketing, and Sales.

Which industries has Wiam worked in recently?

Wiam has recently worked in industries like Information Technology and Professional Services.

Which business areas has Wiam worked in recently?

Wiam has recently worked in business areas like Information Technology, Project Management, and Sales.

What is Wiam's education?

Wiam holds a Master in IT-Management from University of Applied Sciences or Economy and Management Frankfurt and a Bachelor in Business Administration from University of Applied Sciences Mainz.

Does Wiam have any certificates?

Wiam has 2 certificates. These include: Salesforce Superbadge and Trailhead Ranger.

What is the availability of Wiam?

Wiam is immediately available part-time for suitable projects.

What is the rate of Wiam?

Wiam's rate depends on the specific project requirements. Please use the Meet button on the profile to schedule a meeting and discuss the details.