Simon Akbari-Incident Manager

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Experience
Incident Manager
Fourenergy GmbH
- Further development of the error handling process including adaptation to agile methods
- Managing critical errors, overseeing the resolution and rollout of fixes
- Training colleagues on the process flow
Project Manager
Fourenergy GmbH
- Preparing business data and technical data models
- Identifying and describing hardware modules
- Overall management of subunits to ensure company success
Senior Product Owner
Assceor GmbH
- Elaborating the functional aspects of all external applications to integrate them into the software
- Managing a development team and multi-project management of 9 teams at the same time
Head of new development (acting)
RA-Micro Software AG
- Driving the new development based on state-of-the-art technology
- Transitioning teams to modern processes like Scrum, CI, TDD
- Integrating the first product version of the new software into the market
Head of the API team
Gastrofix GmbH
- Overseeing the integration of major hotel chains such as Accor and Steigenberger
- Connecting 12 hotel systems (PMS) and over 35 partner developments to the Gastrofix POS
IT Project Manager
GK-Software AG
- Developed the mobile checkout MPOSUI5 to win premium clients like Tommy Hilfiger, Calvin Klein, and Chanel
- Used the SAP UI5 framework and performed quality and security checks through to successful certification
- Managed mobile checkout systems for Coop at 60 locations
Junior IT Project Manager
Zeitlandmedia & games GmbH
- Led the development of the One Teva app for Teva/Ratiopharm field staff
- Developed a gaming app for a Portuguese-Brazilian franchise (Collider 2017)
Junior Project Manager
Mobile Solutions Services
- Supported the drafting of the roadmap, requirements, and customer requests
- Contributed to an infrastructure project for telecom network training in Vietnam
Head of Sports Office
Bundeswehr
- Led the sports office at the Wahn Air Force Base in Cologne, responsible for five soldiers and various sports facilities
- Organized the purchase of several Nintendo Wiis as additional sports options
Industry experience
See where this freelancer has spent most of their professional time.
Experienced in Information Technology, Tourism, Retail, Media and Entertainment, Pharmaceutical, and Energy.
Business area experience
See which departments and functions this freelancer has contributed to most.
Experienced in Project Management, Information Technology, Product Development, Operations, and Procurement.
Skills
Soft Skills:
- Absolute Team Player
- Analytical Problem Solver
- Efficient Organizer
- Passionate User Experience Enthusiast
- Adaptable And Resilient
- Active Listener
- Respectful And Trustworthy
Pm Software Skills:
- Ms Office Stack
- Atlassian Stack
- Other Pm Tools (Hansoft, Azure, Redmine, Trello, Etc.)
- Zendesk
- Version Control Tools (Svn, Git, Etc.)
Background Experience:
- 12 Years In It
- Senior Product Owner
- It Project Manager
Previous Professional Focus Areas:
- Defining, Prioritizing, And Improving Existing And New Requirements/Implementation Details In Coordination With All Stakeholders Such As The Development Team, Software Architects, And Ux/Ui Designers, Internal/External Clients
- Leading Multiple Teams And Multi-Project Management
- Disciplinary Leadership
- First And Second Level Support In The Product Environment, Including Incident, Problem, And Change Management
- Continuous Backlog Refinement
- Stakeholder Management, Including In Distributed Organizations And With Internal/External Clients
- Deployment And Release Strategies Under Various Conditions Such As Ci/Cd, Zero-Bug Policy, Etc.
- Defining And Approving Required Development Packages
- Designing And Adapting Technical And Functional Requirements/Specifications
- Facilitating And Conducting Workshops
- Agility/Scrum Events (Planning, Review, Retrospective)
- Using Various Frameworks Such As Scrum, Kanban, Scrumban, Itil V4, Scrum@Spotify, Etc.
- Training Teams And Management On Various Approaches Like Scrum, Kanban, Scrumban
Personal Interests:
- Evaluating And Integrating New Technologies
- Optimizing Processes To Increase Efficiency Of Operations And Definition Processes
- Applying The Latest User Experience Design Methods For A Pleasant, Easy-To-Learn User Experience Of The Software
Tech Stack:
- Pm Tools: Jira, Confluence, Tfs, Azure, Ms Project, Bitbucket, Bamboo, Hansoft, Hp Service Manager, Redmine, Trello, Devops, Bugzilla, Hpesm, Clear Quest
- Frameworks: Bootstrap, .Net Framework, Vue.Js, Mposui5 Framework, Spock
- Version Control Systems: Svn, Git, Gitlab
- Cloud: Azure, Aws
- Databases: Couchdb, Mongodb, Sql, Sqlite
- Other Applications: Figma, Ms Office Stack, Google Stack, Zendesk, Various Vm Systems, Swift, Ios Native, Xml, Json, Conceptboard, Miro
- Methods: Agile Adaptation For Team And Company, Scrum, Kanban, Scrumban, Xp, Itil V4, Scrum@Spotify, Ci, Tdd
Languages
Education
Games Academy GmbH
Bachelor of Arts, Business Administration Game Producer · Business Administration Game Producer · Berlin, Germany
Gymnasium Collegium Josephinum
Technical college entrance qualification · Technical college entrance qualification · Bonn, Germany
Gymnasium Kloster Steinfeld
Steinfeld, Germany
Statistics
Experience
Global experience
Expertise
Qualifications
Profile
Frequently asked questions
Have questions? Find more information here.
Simon is based in Berlin, Germany.
Simon speaks the following languages: German (Native), English (Advanced), French (Elementary), Russian (Elementary).
Simon has at least 14 years of experience. During this time, Simon has worked in at least 9 different roles and for 8 different companies. The average length of individual experience is 2 years and 7 months. Note that Simon may not have shared all experience and actually has more experience.
Based on recent experience, Simon would be well-suited for roles such as: Incident Manager, Project Manager, Senior Product Owner.
Simon's most recent position is Incident Manager at Fourenergy GmbH.
In recent years, Simon has worked for Fourenergy GmbH and Assceor GmbH.
Simon is most experienced in industries like Information Technology, Retail, and Media and Entertainment. Simon also has some experience in Pharmaceutical, Tourism, and Energy.
Simon is most experienced in business areas like Project Management, Information Technology, and Product Development. Simon also has some experience in Operations and Procurement.
Simon has recently worked in industries like Information Technology and Energy.
Simon has recently worked in business areas like Project Management, Product Development, and Information Technology.
Simon holds a Bachelor in Business Administration Game Producer from Games Academy GmbH.
The availability of Simon needs to be confirmed.
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Calculated based on our freelancers’ daily rates as of 25 Aug 2026. Actual rates may vary depending on seniority level, experience, skill specialization, project complexity, and engagement length.
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