Ronan Rooney - Global Process Owner, People Operations Core Processes

Q: Where is Ronan based?

Ronan is based in Dublin, Ireland and can operate in on-site , hybrid , and remote work models.

Q: What languages does Ronan speak?

Ronan speaks the following languages: English (Native), German (Elementary) .

Q: How many years of experience does Ronan have?

Ronan has at least 25 years of experience. During this time, Ronan has worked in at least 7 different roles and for 3 different companies . The average length of individual experience is 4 years and 7 months . Note that Ronan may not have shared all experience and actually has more experience.

Q: What is Ronan's latest experience?

Ronan's most recent position is Global Process Owner, People Operations Core Processes at Google .

Q: What companies has Ronan worked for in recent years?

In recent years, Ronan has worked for Google .

Q: Which industries is Ronan most experienced in?

Ronan is most experienced in industries like Professional Services , Information Technology , and Pharmaceutical .

Q: Which business areas is Ronan most experienced in?

Ronan is most experienced in business areas like Project Management , Information Technology , and Strategy . Ronan also has some experience in Human Resources , Operations , and Marketing .

Q: Which industries has Ronan worked in recently?

Ronan has recently worked in industries like Information Technology .

Q: Which business areas has Ronan worked in recently?

Ronan has recently worked in business areas like Human Resources and Project Management .

Recommended expert

Dublin, Ireland

Experience

Dec 2020 - Dec 2025

5 years 1 month

Global Process Owner, People Operations Core Processes

Google

Lead a global team of 10 process designers and managers, designing and launching employee lifecycle processes across 60+ countries
Set the strategy for core People Operations processes each year to deliver up to 20% repeated and sustained improvement across experience, efficiency, and effectiveness of global processes
Supported Google’s hyper-growth in HR business operations, scaling from 40k to 184k employees and expanding from 25 to 60 countries
Managed a portfolio of 40+ projects, including market compliance, data quality, process launches, and AI implementations
Led AI programs from inception through business case, design, and implementation of HR AI projects that achieved ROI of over $10 million
Developed a risk framework for global HR data market compliance response
Successfully transitioned 85% of operations to an offshore, multi-site vendor model, avoiding more than $25 million in FTE costs
Identified process opportunities projected to create $20 million in efficiency by deploying AI into the HR service model
Served as global process owner for exits during a restructuring that included 12k layoffs across 45 countries
Led Google’s reorganisation process globally across 4 regions, 10 teams, and 200+ HR experts to ensure compliance, speed, and cross-functional alignment
Responsible for HR to payroll processes and central HR functions (job/data changes, reorganisations, benefits, payroll)
Led resolution of systematic EMEA HR compliance issues resulting from rapid regional growth
Worked with technologies including Workday, Salesforce, Greenhouse, various applicant tracking systems, and mobility platforms

Jan 2018 - Dec 2020

3 years

EMEA People Operations Manager

Google

Managed the EMEA HR business operations team, overseeing benefits, payroll processes, mergers & acquisitions, entity setups, and global data management
Ensured operational resilience and business continuity during the COVID-19 pandemic, enabling 30% aligned growth in business operations
Managed a team of 30+ with consistent high feedback in the top 10% of Google managers
Led the GDPR compliance program for People Operations, collaborating with privacy, integrity, legal, and engineering teams to evaluate services, processes, systems, and vendors

Jan 2018 - Dec 2018

1 year

Project and Process Consultant

Google

Led the global project to replace the immigration vendor network for one of the world’s largest employment programs (15k visas under management globally)
Implemented a consolidated supplier network to significantly improve quality, reliability, and and scalability of the program

Jan 2014 - Dec 2017

4 years

Hybrid

Global Program Lead, Global Business Services (Marketing Services)

Novartis

Designed and implemented global marketing shared services across an offshore/in-house hybrid footprint
Drove a 30%+ reduction in operating costs for marketing services
Implemented a multi-site global vendor model serving high-scale markets including US, UK, IE, CH, and FR
Designed the shared service strategy and implemented change programs to transform business needs into globally scaled services
Achieved multi-year buy-in from finance, legal, IT, risk, quality, and operations executives for service transitions from US and CH to shared service centers and outsourced partners
Chaired marketing services steering committees to secure cross-functional leadership approval

Jan 2006 - Dec 2014

9 years

Senior Manager

Deloitte Consulting

Specialized in digital design, technology, business transformation, and strategy
Served as client engagement lead for consulting projects
Led teams of creative designers, technical developers, and business analysts on digital transformation engagements that reduced customer acquisition costs by up to 40%
Managed a portfolio of projects across EMEA and APAC, including business strategy, PMO leadership, operational risk, system implementations, M&A due diligence, and UX design
Led the PMO for the IT shared services function of institutes of technology, managing business case generation, contracting, and replatforming of finance and student management systems
Conducted reviews of Irish banks post-crash and led transformation initiatives toward lower-cost, digital-first banking models
Served as UX design solution lead from inception to launch of digital channels to lower cost to serve, increase revenue, and improve customer experience

Jan 2004 - Dec 2006

3 years

Senior Business Analyst / Project Manager

Deloitte Consulting

Led the design of user-centric digital and online solutions using UX principles

Jan 2001 - Dec 2004

4 years

Programmer / IT Strategy / IT Auditor

Deloitte Consulting

Industry Experience

See where this freelancer has spent most of their professional time.

Experienced in Professional Services, Information Technology, and Pharmaceutical.

Professional Services

Information Technology

Pharmaceutical

Business Area Experience

See which departments and functions this freelancer has contributed to most.

Experienced in Project Management, Information Technology, Strategy, Human Resources, Operations, and Marketing.

Project Management

Information Technology

Strategy

Human Resources

Operations

Marketing

Summary

A results-oriented and strategic leader with 25 years of experience in optimizing global operations, driving efficiency, and delivering significant cost savings for large multinational corporations.

Expertise in designing and scaling global operations, managing large teams, and implementing outsourcing strategies that have saved tens of millions of dollars.

A proven ability to integrate AI into service models to cut costs and improve user experience.

Skills

Operational Excellence & Cost Control: A Consistent Track Record Of Driving Operational Efficiency, With A Focus On Cost Reduction And Process Optimization.
Global Operations Management: Expertise In Managing Large, Global Teams And Complex Operational Landscapes, Ensuring Resilience And Scalability.
Outsourcing & Vendor Management: Proven Ability To Design And Implement Successful Outsourcing Strategies, Achieving Significant Cost Savings And Operational Improvements.
Ai For Operational Efficiency: A Forward-thinking Leader With Hands-on Experience In Leveraging Ai To Transform Service Models And Drive Business Value.

Languages

English

Native

German

Elementary

Education

Oct 2007 - Jun 2008

Dublin City University

MSc in Management Operations · Management Operations · Dublin, Ireland

Oct 1996 - Jun 1999

University of Ulster

Degree Hons in Computing · Computing · United Kingdom

Certifications & licenses

Agile Scrum Master

Certified Management Consultant And Business Advisor

Enterprise Architect

Lean Six Sigma Green Belt

Oracle Certified Developer

PRINCE 2 Project Management Practitioner

Statistics

Experience

Total positions 7

Experience in Professional Services 14 y

Avg length 4 y 1 m

Longest experience 8 y 11 m

Expertise

Recent roles Global Process Owner, People Operations Core Processes, EMEA People Operations Manager, Project and Process Consultant

Main industries Professional Services, Information Technology, Pharmaceutical

Main business areas Project Management, Information Technology, Strategy

Qualifications

Highest degree Master

Certifications earned 6

Profile

Created

January 2026

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Frequently asked questions

Do you have questions? Here you can find further information.

Where is Ronan based?

Ronan is based in Dublin, Ireland and can operate in on-site, hybrid, and remote work models.

What languages does Ronan speak?

Ronan speaks the following languages: English (Native), German (Elementary).

How many years of experience does Ronan have?

Ronan has at least 25 years of experience. During this time, Ronan has worked in at least 7 different roles and for 3 different companies. The average length of individual experience is 4 years and 7 months. Note that Ronan may not have shared all experience and actually has more experience.

What roles would Ronan be best suited for?

Based on recent experience, Ronan would be well-suited for roles such as: Global Process Owner, People Operations Core Processes, EMEA People Operations Manager, Project and Process Consultant.

What is Ronan's latest experience?

Ronan's most recent position is Global Process Owner, People Operations Core Processes at Google.

What companies has Ronan worked for in recent years?

In recent years, Ronan has worked for Google.

Which industries is Ronan most experienced in?

Ronan is most experienced in industries like Professional Services, Information Technology, and Pharmaceutical.

Which business areas is Ronan most experienced in?

Ronan is most experienced in business areas like Project Management, Information Technology, and Strategy. Ronan also has some experience in Human Resources, Operations, and Marketing.

Which industries has Ronan worked in recently?

Ronan has recently worked in industries like Information Technology.

Which business areas has Ronan worked in recently?

Ronan has recently worked in business areas like Human Resources and Project Management.

What is Ronan's education?

Ronan holds a Master in Management Operations from Dublin City University and a Bachelor in Computing from University of Ulster.

Does Ronan have any certificates?

Ronan has 6 certificates. Among them, these include: Agile Scrum Master, Certified Management Consultant And Business Advisor, and Enterprise Architect.

What is the availability of Ronan?

Ronan is immediately available full-time for suitable projects.

What is the rate of Ronan?

Ronan's rate depends on the specific project requirements. Please use the Meet button on the profile to schedule a meeting and discuss the details.