Purva Sangal-Working Student - Product Management
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Experience
Working Student - Product Management
Lecturio
- Optimised feedback and issue workflows in Confluence database for improving LMS stability.
- Refined release communications, enabling marketing to plan release campaigns 1 day before instead of 1 week after.
- Tested AI features (e.g., AI Tutor) and delivered feedback, enhancing model accuracy and UX by approx 20%.
Student Consultant
City Leipzig
- Analysed market and competitors for AI Patient Record System, identifying adoption barriers and 15% efficiency gain.
- Led 10+ stakeholder interviews to design an adoption roadmap in Figma for municipal health teams.
- Presented ROI projections and outcomes to city officials and 3 partners, driving alignment on AI adoption strategy.
Assistant Project Manager
BYJUS
- Supervised sprints for the unification of 5 LMS platforms and used A/B tests to validate UI/UX, solving complex business problems and cutting maintenance costs by 25% across all business units.
- Managed the product life cycle of 'Test Series', repurposing content strategies based on data analysis and business strategy, contributing to $360K in revenue through stakeholder engagement.
- Collaborated with the tech team to implement LMS enhancements, resulting in a 40% reduction in content upload time and significant performance improvements.
- Reduced learning platform issue resolution time by 35%, leveraging digital collaboration tools like JIRA and Salesforce.
- Facilitated international business meetings with C level stakeholders from acquired U.S. companies, applying change management strategies to reinforce cultural change initiatives.
Senior Process Associate
BYJUS
- Analysed data from 75,000+ users in Power BI to track KPIs and boost engagement by 12%.
- Applied OKR-driven continuous process optimisations to distribution workflows, boosting on-time delivery by 15%.
- Reduced production time from 10 to 7 days by implementing burn-up and burn-down charts for resource planning.
Process Associate
BYJUS
- Planned the scheduling and execution of 300 daily online sessions for 70,000 users, identifying and mitigating risks using JIRA to ensure minimal downtime and optimal learning outcomes.
- Streamlined customer support operations by standardizing issue resolution workflows through tailored reply templates, improving response time by 20% and enhancing service consistency.
- Revamped sales-marketing communication, driving a 17% rise in qualified leads and a 7% shorter sales cycle across regions.
Industry Experience
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Experienced in Education, Healthcare, and Government and Administration.
Business Area Experience
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Experienced in Project Management, Product Development, Customer Service, Marketing, Quality Assurance, and Business Intelligence.
Skills
- Market Analysis, Reporting, Data Visualization (Advanced Excel, Powerpoint, Power Bi, Word, Sharepoint)
- Project Management: Agile, Scrum, Kanban, Workflow Automation, Resource Allocation (Salesforce, Jira)
- Other Tools: Microsoft Office And Google Suite (Advanced), Sharepoint, Confluence, Canva, Figma, Userpilot
Languages
Education
HHL Graduate School of Management
Master of Business Administration · Business Administration, Finance · Leipzig, Germany
PES University
Bachelor of Technology · Technology (Engineering) · Bengaluru, India
Statistics
Experience
Global Experience
Expertise
Qualifications
Profile
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