Marco Zehner-Product Owner IT Services; Solution Architect central service delivery
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Experience
Product Owner IT Services; Solution Architect central service delivery
BWI
Create product vision
Assign Scrum teams
Create schedule and align with project lead
Coordinate and align with stakeholders
Harmonize processes across initiatives
Present project content at C-level
Create security concept for classified materials up to DEU SECRET and NATO SECRET according to BSI GS, KRITIS, SÜG, VSA
Plan service changes to underpinning services
Design secure infrastructures
Manage dependencies in project context
Risk management
Requirements management
Commission and manage protection needs analysis and information security concept
Coordinate service design activities
Project Manager migration Lotus to Exchange (on premise)
Deutsche Bundesbank
- Manage and control tasks
- Stakeholder management
- Quality assurance
Project Manager migration Lotus to Exchange Online (O365)
Fiducia GAD/Atruvia
- Define and document the migration approach
- Manage and control tasks
- Stakeholder management
- Quality assurance
Lead system architect for military endpoints; Senior architect for new digital platform
Swiss Army – Command Support Base / Cyber Command
Create security concept for clients
Develop ITSM process landscape
Architectural fundamentals of a managed military endpoint for all operational scenarios
Plan different releases based on the implementation level of requirement groups
Map capabilities to the NATO C3 taxonomy
Present the project at C-level
Provide architectural support for all areas during the rebuild of a federal IT organization
Align subprojects
Produce and edit reference and system architectures as well as architectural building blocks in a military context, considering Swiss federal guidelines, NATO Architecture Framework (NAF), and Federated Mission Network (FMN)
Create naming policy for a fully automated, distributed, degradation-capable data center network, including new client environment and network
System architecture for CI/CD in data center automation and orchestration
Map capabilities to the NATO C3 taxonomy
Hold alignments in the context of large-scale organizational and change projects
Project setup DLP (Data Loss Prevention); Project lead for Endpoint & Mobile Security
Deutsche Lufthansa
Plan detailed schedule for group-wide DLP (September 2019–March 2020)
Full project management in the SHIELD cybersecurity program (January 2019–March 2020)
Budget €4.3M
RfI, RfP
Security requirement management
Threat management
Risk management
Write ISMS documents according to ISO 27001, IT baseline protection, and CISecurity.org
Plan and implement security measures
Mobile security consulting
Project controlling and reporting
Present results up to C-level
Project Manager Domino Upgrade & Security Hardening
BASF Group
- Full project management
- Budget of €3.7 million
- RfP and requirements creation
- Ensuring data protection according to DS-GVO, GDPR, HIPAA
- Ensuring information security according to ISMS, BASF Security Framework, findings from external audits
- Planning security measures within the existing ISMS according to ISO 27001
- Risk assessments with business units
- Architecture consulting according to TOGAF 9
- Managing external providers and planning external audits
- Project controlling
- Creating and reviewing solution design document and security concept
- Analyses, reports, time and budget planning
- Presenting results up to C-level
Staff Advisor to SO&I Division Management; Interim Team Leader Client Management; Various Project Leadership and Consulting
Fresenius Group
Receiving and evaluating requirements from the business
Coordinating project charter and budget planning
Developing concepts and integrating into architecture management and ServiceNow
Representing in governance committees
Process consulting and design
Setting up an automation roadmap and SAP digitization projects
Ensuring productive operations after losing 80% of FTE
Staffing external support and integrating new employees in client management
Documenting client management systems/processes for ISO 27000 and service organization
Realignment and expansion of the project portfolio
Project management for Windows 10 migration, application portfolio management, Empirum migration to MS SCCM, client as a service, setting up a test center for client computing, endpoint protection, patch management
Migration and functional extension of room booking systems (April 2017–November 2017)
Introduction of Atlassian Confluence & JIRA (March 2017–November 2017)
Project management IAM (January 2017–April 2017)
Designing test management for mobile infrastructure (October 2016–January 2017)
Consulting on joint departmental processes (September 2016–November 2017)
Enterprise file share with SharePoint integration (June 2015–July 2016)
Migration of MDM system from Good to MobileIron (July 2015–December 2016)
Product Owner for distributed modern application platform (2014–November 2017)
Integrating apps into enterprise SAP landscape with Fiori (2014–November 2017)
Consultant for migrating EMM service order processes to ServiceNow (2014–November 2017)
Setting up global support for mobile infrastructure (2013–2017)
Improving internal processes for mobile infrastructure (2013–2017)
Building mobility at two DAX corporations (2012–November 2017)
Contributing to building a mobile device application development platform (2012–November 2017)
Lotus Notes/Domino Consulting
Fresenius Netcare GmbH
- Project management and development of ITSM application (ITIL incident process, Prince2 methodology)
- Process adjustments to the incident process according to ITIL
- Further development of various Lotus Notes applications
Consultant for testing and developing applications
Deutsche Bahn AG
- Testing various applications
- Further development of the Winter Service application
- Further development of the prequalification app for service providers
Program Manager for international CRM applications
Bayer Business Services
- Program management of complex international CRM applications on an IBM Domino basis
- Simplifying service operations
- Planning and extending complex interfaces with SAP and Microsoft SSIS
Consultant migration from Lotus Notes to MS Excel
E-Plus
- Preparation for the migration from Lotus Notes to MS Excel
- Creation of an application catalog
- Automation of the analysis of application complexity
- Identification of functional gaps between the base and target architecture
Lotus Notes/Domino developer and CRM extension
Deutsche Boerse
- Added offline capabilities to MySAP CRM using Lotus Notes
- Developed complex Lotus Notes/Domino applications
- Developed interfaces with mySAP CRM and SAP HR
Team leader Notes development; SAP BW project manager; CRM program manager
Julius Bär (CH)
- Led the Notes development team for private banking (4 staff)
- Managed SAP BW project (Sales MIS)
- Program management of a CRM application suite
- Managed and developed a project management solution with Lotus Notes/Domino and MS SQL Server
- Migrated CRM Notes databases to Siebel
- Migrated applications to Outlook/Exchange environment
Project manager and database developer
DVAG
- Managed and further developed the requirements database
- Managed and further developed the change request database
- Implemented SCRUM project management database
- Developed applications with Lotus Notes/Domino, DHTML and Java
Head of Groupware
Alno AG
- Led the groupware area including administration, coordination, planning, software development and maintenance (3 staff)
Project Manager Sales Information System for Mobile Users
Credit Suisse
- Set up a sales information system for mobile users on Notes/Domino R5
- Complete setup of a Notes/Domino infrastructure
- Training on server management and user helpdesk
Consultant Notes/Domino Reengineering and Administration
Deutsche Börse
- Reengineering and automation of administrative processes on Notes/Domino
- System administration of Lotus Notes/Domino 4.6 and R5
- Establishment of a user helpdesk sub-department
- Migration projects for products, operating systems, and versions
- Consolidation of hierarchical naming systems
- Implementation of interfaces (LEI, LotusScript, Java, COM) to DB2, SAP, and Oracle
Project Manager and Developer of Billing Software
GVP
- Project management and development of billing software for financial services distribution with MS FoxPro 6.0
- Team leadership (4 members)
Database Developer for Drug Approval
Abbot
- Further development of a database for drug approval
Subproject Manager Workflow Application for Account Management
Westdeutsche Immobilienbank
- Subproject management and collaboration in developing a workflow application for account management
Migration and Script Development
Westdeutsche Immobilienbank
- Migration from Novell NetWare to Microsoft NT
- Development of logon scripts using KiXtart
Working Student and Freelance Developer
Systemforum CMCS
- Development of a CMS with Lotus Domino
- Logistics databases for roll-out projects
- Cross-domain address book synchronization
- Expansion of the inventory system to include asset accounting
- Hardware rollout projects
- Telemarketing
Industry Experience
See where this freelancer has spent most of their professional time.
Experienced in Banking and Finance, Information Technology, Healthcare, Chemical, Aerospace and Defense, and Pharmaceutical.
Business Area Experience
See which departments and functions this freelancer has contributed to most.
Experienced in Information Technology, Project Management, Product Development, Quality Assurance, Business Intelligence, and Sales.
Skills
Pmbok, Prince2, Hermes V
Itil V3 And 4
Cobit 5
Iso 27001
Togaf (Adm Bw)
Naf (Nato Architecture Framework)
Nato C3 Taxonomy
Fmn (Federated Mission Network)
Ict Architecture V (Architecture Framework Swiss Army)
Re-V Method
Sl-V Method
Scrum
Kanban
Lean
Safe
Uml, Bpmn, Epk, Eepk
Ms Office (Word, Excel, Powerpoint, Outlook) (Incl. Vba)
Ms Project
Ms Visio
Sparx Ea
Eamod
Aris Toolset
Atlassian Jira, Confluence
Sql And Nosql Databases (Couchdb)
Programming (Basic, Javascript, Java, C++, C, Python)
Sap (Incl. Ps)
Ibm Lotus Notes/Domino
Defense/Authorities: 6 Years
Banking: 10 Years
Chemical/Pharma: 9 Years
Insurance: 2 Years
Transport/Logistics: 1 Year
Other: 1 Year
Languages
Education
Diploma in Computer Science (FH), focus on Information and Communication Management · Computer Science
Certifications & licenses
CCSP (Certified Cloud Security Professional)
CISSP (Certified Information Systems Security Professional)
CPRE Certified Professional for Requirements Engineering
IREB
CTFL Certified Tester Foundation Level ISTQB
Data Protection Officer according to DSC Standard
DSC-Standard
ITIL 4 Managing Professional
ITIL v3 Expert
PMI-ACP in good standing (Agile Certified Practitioner)
PMI
PMP in good standing (Project Management Professional according to PMI)
PMI
Prince2 internal training
Fresenius Netcare
SAP Solution Architect ERP – Integration of Business Processes with my SAP ERP
TOGAF 9 Certified
Statistics
Experience
Global Experience
Expertise
Qualifications
Profile
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