Marco Zehner-Product Owner IT Services; Solution Architect central service delivery
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Experience
Product Owner IT Services; Solution Architect central service delivery
BWI
Create product vision
Commission Scrum teams
Create schedule and coordinate with project lead
Coordinate and align with stakeholders
Harmonize processes across initiatives
Present project content at C-level
Create security concept for classified information up to DEU GEHEIM and NATO SECRET considering BSI GS, KRITIS, SÜG, VSA
Plan service changes to underpinning services
Design architecture for secure infrastructures
Dependency management in project context
Risk management
Requirements management
Commission and oversee protection needs analysis and information security concept
Coordinate service design activities
Project Manager Migration Lotus to Exchange (on premise)
Deutsche Bundesbank
- Manage and coordinate tasks
- Stakeholder management
- Quality assurance
Project Manager Migration Lotus to Exchange Online (O365)
Fiducia GAD/Atruvia
- Define and document migration approach
- Manage and coordinate tasks
- Stakeholder management
- Quality assurance
Lead System Architect Military Endpoint; Senior Architect New Digital Platform
Schweizer Armee – Führungsunterstützungsbasis / Kommando Cyber
Create security concept for clients
Develop ITSM process landscape
Architectural fundamentals of a military managed endpoint for all operational scenarios
Plan different releases regarding the implementation level of requirement groups
Classify capabilities in NATO C3 taxonomy
Present the project at C-level
Provide architectural oversight for all teams in rebuilding a federal IT organization
Coordinate sub-projects
Create and refine reference and system architectures and architectural building blocks in a military context, considering Swiss federal guidelines, NATO Architecture Framework (NAF) and Federated Mission Network (FMN)
Develop naming policy for a fully automated, distributed, degradation-resistant data center cluster including new client environment and network
CI/CD system architecture for data center automation and orchestration
Map capabilities to the NATO C3 taxonomy
Coordinate in the context of large organizational and change projects
Project Setup DLP Data Loss Prevention; Project Lead Endpoint & Mobile Security
Deutsche Lufthansa
Plan detailed schedule for group-wide DLP (September 2019–March 2020)
Full project leadership in the cybersecurity program SHIELD (January 2019–March 2020)
Budget €4.3M
RfI, RfP
Security Requirement Management
Threat Management
Risk Management
Create ISMS documents according to ISO 27001, IT baseline protection and CISecurity.org
Plan and implement security measures
Mobile security consulting
Project controlling and reporting
Present results up to C-level
Project Lead Domino Upgrade & Security Hardening
BASF Group
- Comprehensive project management
- Budget €3.7M
- RfP and requirements creation
- Ensuring data protection according to DS-GVO, GDPR, HIPAA
- Ensuring IS security according to ISMS, BASF Security Framework, findings from external audit
- Planning security measures in the existing ISMS based on ISO 27001
- Risk assessments with specialist departments
- Architecture consulting according to TOGAF 9
- Management of external providers and planning external audits
- Project controlling
- Creating and reviewing solution design documents and security concepts
- Reporting, analyses, time and budget planning
- Presenting results up to C-level
Staff advisor to SO&I division management; Interim Team Lead Client Management; Various project management and consulting roles
Fresenius Group
Receiving and evaluating requirements from the business
Coordinating the project charter and budget planning
Creating concepts and integrating into architecture management and ServiceNow
Representing in governance boards
Process consulting and design
Developing an automation agenda and SAP digitization projects
Ensuring production operations after loss of 80% FTE
Staffing external support and onboarding new team members in Client Management
Documenting Client Management systems/processes for ISO 27000 and service organization
Realigning and expanding the project portfolio
Project lead for Windows 10 migration, application portfolio management, Empirum migration to MS SCCM, Client as a Service, setting up a test center for client computing, endpoint protection, patch management
Migration and functional enhancement of room booking systems (April 2017–November 2017)
Implementation of Atlassian Confluence & JIRA (March 2017–November 2017)
Project lead IAM (January 2017–April 2017)
Designing test management for mobile infrastructure (October 2016–January 2017)
Consulting on joint department processes (September 2016–November 2017)
Enterprise fileshare with SharePoint integration (June 2015–July 2016)
MDM system migration from Good to MobileIron (July 2015–December 2016)
Product Owner for distributed modern application platform (2014–November 2017)
Connecting apps to enterprise SAP landscape with Fiori (2014–November 2017)
Consultant for migrating ordering processes and EMM services to ServiceNow (2014–November 2017)
Setting up global support for mobile infrastructure (2013–2017)
Improving internal processes for mobile infrastructure (2013–2017)
Building mobility for two DAX-listed companies (2012–November 2017)
Contributing to building an application development platform for mobile devices (2012–November 2017)
Lotus Notes/Domino consulting
Fresenius Netcare GmbH
- Project management and development of ITSM application (ITIL incident process, Prince2 methodology)
- Adapting incident process according to ITIL
- Further development of various Lotus Notes applications
Consultant for testing and enhancing applications
Deutsche Bahn AG
- Testing various applications
- Enhancing the Winter Service application
- Enhancing the prequalification app for service providers
Program Manager international CRM applications
Bayer Business Services
- Program management of complex international CRM applications based on IBM Domino
- Simplifying service operations
- Planning and expanding complex interfaces with SAP and Microsoft SSIS
Consultant Migration Lotus Notes to MS Excel
E-Plus
- Preparation of migration from Lotus Notes to MS Excel
- Creation of an application catalog
- Automation of application complexity analysis
- Identification of functional gaps between base and target architecture
Lotus Notes/Domino Developer and CRM Enhancement
Deutsche Boerse
- Extension of MySAP CRM to include offline capability using Lotus Notes
- Development of complex Lotus Notes/Domino applications
- Development of interfaces with mySAP CRM and SAP HR
Team Leader Notes Development; SAP BW Project Manager; CRM Program Manager
Julius Bär (CH)
- Team leadership of Notes development for private banking (4 employees)
- Project management of an SAP BW project (Sales MIS)
- Program management of a CRM application family
- Project management and development of a project management solution with Lotus Notes/Domino and MS SQL Server
- Migration of CRM Notes databases to Siebel
- Migration of applications into an Outlook/Exchange environment
Project Manager and Database Developer
DVAG
- Project management and further development of a requirements database
- Project management and further development of a change request database
- Implementation of a SCRUM project management database
- Development of applications with Lotus Notes/Domino, DHTML and Java
Head of Groupware
Alno AG
- Leadership of the groupware area including administration, coordination, planning, software development and maintenance (3 employees)
Project Manager Sales Information System Mobile Users
Credit Suisse
- Set up a sales information system for mobile users on Notes/Domino R5
- Complete setup of a Notes/Domino infrastructure
- Training of server management and user helpdesk staff
Consultant for Notes/Domino Reengineering and Administration
Deutsche Börse
- Reengineered and automated administrative processes on Notes/Domino
- System administration of Lotus Notes/Domino 4.6 and R5
- Established a user helpdesk sub-unit
- Migration projects of products, operating systems, and versions
- Consolidation of hierarchical naming systems
- Implemented interfaces (LEI, LotusScript, Java, COM) to DB2, SAP, and Oracle
Project Manager and Developer of Billing Software
GVP
- Project management and development of billing software for financial services distribution using MS FoxPro 6.0
- Led a team of 4 staff
Database Developer for Drug Approval
Abbot
- Enhanced a database for drug approval
Sub-project Manager for Workflow Application Account Management
Westdeutsche Immobilienbank
- Co-led and contributed to the creation of a workflow application for account management
Migration and scripting
Westdeutsche Immobilienbank
- Migration from Novell NetWare to Microsoft NT
- Developing log-in scripts with KiXtart
Working student and freelance developer
Systemforum CMCS
- Developing a CMS with Lotus Domino
- Logistics databases for roll-out projects
- Cross-domain address book synchronization
- Enhancing the inventory system with asset accounting
- Hardware rollout projects
- Telemarketing
Industry Experience
See where this freelancer has spent most of their professional time.
Experienced in Banking and Finance, Information Technology, Healthcare, Chemical, Aerospace and Defense, and Pharmaceutical.
Business Area Experience
See which departments and functions this freelancer has contributed to most.
Experienced in Information Technology, Project Management, Product Development, Quality Assurance, Business Intelligence, and Sales.
Skills
Pmbok, Prince2, Hermes V
Itil V3 And 4
Cobit 5
Iso 27001
Togaf (Adm Bw)
Naf (Nato Architecture Framework)
Nato C3 Taxonomy
Fmn (Federated Mission Network)
Ict Architecture V (Swiss Army Architecture Framework)
Method Re-V
Method Sl-V
Scrum
Kanban
Lean
Safe
Uml, Bpmn, Epk, Eepk
Ms Office (Word, Excel, Powerpoint, Outlook) (Incl. Vba)
Ms Project
Ms Visio
Sparx Ea
Eamod
Aris Toolset
Atlassian Jira, Confluence
Sql And Nosql Databases (Couchdb)
Programming (Basic, Javascript, Java, C++, C, Python)
Sap (Incl. Ps)
Ibm Lotus Notes/Domino
Defense/Authorities: 6 Years
Banks: 10 Years
Chemical/Pharmaceutical: 9 Years
Insurance: 2 Years
Transport/Logistics: 1 Year
Other: 1 Year
Languages
Education
Diploma in Computer Science (University of Applied Sciences), focus on Information and Communication Management · Computer Science
Certifications & licenses
CCSP (Certified Cloud Security Professional)
CISSP (Certified Information Systems Security Professional)
CPRE Certified Professional for Requirements Engineering
IREB
CTFL Certified Tester Foundation Level ISTQB
Data Protection Officer according to DSC standard
DSC-Standard
ITIL 4 Managing Professional
ITIL v3 Expert
PMI-ACP in good standing (Agile Certified Practitioner)
PMI
PMP in good standing (Project Management Professional according to PMI)
PMI
Prince2 internal training
Fresenius Netcare
SAP Solution Architect ERP – Integration of Business Processes with my SAP ERP
TOGAF 9 Certified
Statistics
Experience
Global Experience
Expertise
Qualifications
Profile
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