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Kristof R.-Business Analyst, agile

Kristof R.
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Eltville, Germany

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Experience

Dec 2018 - Present

Business Analyst, agile

VHV / digitalbroking

Position summary
Business Analyst, agile at VHV / digitalbroking
Industries
Insurance
Business areas
Information Technology
Project Management
Quality Assurance
  • Requirements Engineering / UI / Testing
  • Analysis, elicitation and preparation of user stories
  • Definition of acceptance criteria and quality requirements
  • Creation of wireframes and mock-ups
  • Roadmap planning and backlog prioritization
  • Test management, test case creation and execution
  • Creation and tracking of bugs
  • Identification and planning of automated tests
  • Management of cooperation partners
  • Organization of project employees, including project controlling and budget planning
  • Coordination meetings with stakeholders
  • Facilitation of retrospectives
  • Onboarding, coaching and trials with customers
  • Conducting webinars
Aug 2018 - Nov 2018

Requirements Engineer, traditional

DKV

Position summary
Requirements Engineer, traditional at DKV
Industries
Insurance
Business areas
Information Technology
  • Analysis of existing processes, functional concepts, internal documentation and existing surrounding systems
  • Elicitation of requirements from the business department
  • Creation and coordination of specifications
  • Mapping of data / attributes for migration
Feb 2018 - Jul 2018

Business Analyst and Tester, traditional

CHUBB

Position summary
Business Analyst and Tester, traditional at CHUBB
Industries
Insurance
Business areas
Information Technology
Quality Assurance
  • Analysis of existing business processes and system interfaces
  • Organization and facilitation of coordination meetings
  • Documentation of processes
  • Elicitation of requirements for batch processing
  • Test execution, error documentation and solution design
  • Release for production
  • Training and coaching of internal employees
Apr 2017 - Mar 2018

Business Analyst, Sub-Project Lead

CHUBB

Position summary
Business Analyst, Sub-Project Lead at CHUBB
Industries
Insurance
Business areas
Human Resources
Information Technology
Project Management
  • Support with the server migration from Wiesbaden to London and coordination of the software update
  • Review of user profiles and permissions
  • Elicitation of requirements for future users
  • Documentation of existing software processes with an external consultant
  • Analysis, documentation and adjustment of cross-departmental AS-IS and TO-BE processes
  • Design of the organizational structure and processes
  • Workforce planning in coordination with HR
  • Workplace design and equipment
  • Telephony concept and routing
  • Coordination with IT regarding feasibility
  • Planning and coordination of home office workstations
  • Configuration and hardware migration from desktop PCs to laptops
  • Creation of skill and job descriptions
  • Support with recruiting
  • Selection and training of new employees
Feb 2016 - Nov 2016

Business Analyst, Quality Manager

CHUBB

Position summary
Business Analyst, Quality Manager at CHUBB
Industries
Insurance
Business areas
Operations
Procurement
Quality Assurance
  • Elicitation of requirements for the outsourcing partner
  • Coordination with the specialist departments
  • Evaluation of inbound / outbound calls using the AVAYA telephone system
  • Coordination and obtaining quotes
  • Cost calculation and submission of a recommendation in coordination with Finance
  • Support with process modeling
  • Creation of training materials
  • Training (system and functional)
  • Establishment of quality assurance in the claims department for interface functions
May 2015 - Nov 2015

Tester, Concept Designer

CHUBB

Position summary
Tester, Concept Designer at CHUBB
Industries
Insurance
Business areas
Product Development
Quality Assurance
  • Designed the new application, policy, and PIB, including wording and layout, in coordination with the relevant departments
  • Reviewed documents from a technical and legal perspective in coordination with Legal & Compliance
  • Supported and coordinated with IT and Business Analysts
  • Created test cases for claims settlement
  • Conducted UAT testing
  • Documented tests
  • Documented incidents
  • Approved releases for production
Nov 2014 - Jun 2015

Process Manager, Tester

CHUBB

Position summary
Process Manager, Tester at CHUBB
Industries
Insurance
Business areas
Operations
Quality Assurance
  • Conducted workplace inspections
  • Reviewed and updated process documentation
  • Modeled processes based on employee requirements
  • Revised existing processes
  • Coordinated with developers and IT regarding feasibility
  • Assigned OCR parameters
  • Created and executed test cases
  • Approved releases for production
Aug 2013 - May 2014

Tester, Analyst

R+V Versicherung

Position summary
Tester, Analyst at R+V Versicherung
Industries
Insurance
Business areas
Operations
Quality Assurance
  • Identified SIPOC and cause-and-effect diagrams with various specialist departments
  • Analyzed and updated business processes within the team
  • Collected measurement data
  • Conducted measurements in a test environment
  • Documented tests
  • Identified obstacles and conducted FMEA
  • Identified solutions within the team
  • Reviewed correct implementation
  • Adjusted workflows and instructions

Industry experience

See where this freelancer has spent most of their professional time.

Experienced in Insurance.

Insurance
Profile match chart

Business area experience

See which departments and functions this freelancer has contributed to most.

Experienced in Quality Assurance, Information Technology, Project Management, Operations, Human Resources, and Procurement.

Quality Assurance
Information Technology
Project Management
Operations
Human Resources
Procurement
Profile match chart

Summary

I have 15 years of professional experience in the insurance industry, including 8 years in both traditional and agile project environments. My main areas of focus in business analysis are requirements engineering / management, UX / UI, test and quality management, as well as business process management. I have broad insurance knowledge and in-depth expertise in claims management for health and accident insurance, as well as sales management. My professional approach and know-how are supported by further training and certifications.

Skills

  • Project Management And Product Development: Agile / Traditional / Hybrid

  • Expert Knowledge Of Agile Frameworks (Scrum / Kanban / Scrumban)

  • Requirements Engineering / Management: Agile / Traditional

  • Analysis / Documentation / Validation / Traceability Of Requirements (Epics, User Stories, Acceptance Criteria, Dod, Dor, Roadmap Planning, ...)

  • Business Process Management: Analysis / Modeling / Optimization

  • Test Management And Quality Assurance: Static / Dynamic Tests (Reviews, Use Of Various Testing Methods, Etc.)

  • Test Concept / Creation / Execution / Documentation / Acceptance Of Test Cases

  • Ux & Ui: Surveys, Interviews, Observations, Personas, Prototyping, Wireframes, Mock-Ups, Responsive Design, Usability Tests (Remote / On-Site), Usability Reviews

  • Reporting And Documentation: Reporting Up To Executive Board Level Using Various Tools And Presentations

  • Data Analysis At Database Level (Sql), Websites And Click Paths (Analytics)

  • Coaching & Training

  • Bipro: 420, 430.Xx, 500.Xx

  • Gdv Data Sets

  • Health And Accident Insurance

  • Claims And Sales

  • Jira (+ Roadmap), Confluence, Bitbucket, Miro, Figma, Adobe Xd, Invision

  • Aris, Camunda, Enterprise Architect

  • Dbeaver, Metabase, Qlik Sense, Qlikview, Google Analytics

  • Postman, Ready Api, Soap-Ui, Jenkins, Sonarqube

  • Ms Office (Powerpoint, Excel, Word, Visio)

  • Wordpress

  • Visual Studio Code, Sourcetree

  • Zoom, Jitsi, Rocket.Chat, Teams

  • Ibm Host, Zabas, Dopix

  • Bpmn 2.0

  • Epc

  • Ms Access

  • Db2

  • Postgresql

  • Vba Excel

Languages

German
Native
Slovenian
Native
English
Advanced

Education

Bachelor Professional of Insurance & Finance · Insurance & Finance

Certifications & licenses

Statistics

Experience

Total positions 8
Experience in Insurance 12 y
Avg length 1 y 6 m
Longest experience 7 y 9 m

Expertise

Recent roles Business Analyst, agile, Requirements Engineer, traditional, Business Analyst and Tester, traditional
Main industries Insurance
Main business areas Quality Assurance, Information Technology, Project Management

Qualifications

Highest degree Bachelor
Certifications earned 4

Profile

Member since
Last update
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Frequently asked questions

Have questions? Find more information here.

Kristof is based in Eltville, Germany.

Kristof speaks the following languages: German (Native), Slovenian (Native), English (Advanced).

Kristof has at least 12 years of experience. During this time, Kristof has worked in at least 8 different roles and for 4 different companies. The average length of individual experience is 2 years and 6 months. Note that Kristof may not have shared all experience and actually has more experience.

Based on recent experience, Kristof would be well-suited for roles such as: Business Analyst, agile, Requirements Engineer, traditional, Business Analyst and Tester, traditional.

Kristof's most recent position is Business Analyst, agile at VHV / digitalbroking.

In recent years, Kristof has worked for VHV / digitalbroking.

Kristof is most experienced in industries like Insurance.

Kristof is most experienced in business areas like Quality Assurance, Information Technology, and Project Management. Kristof also has some experience in Operations, Human Resources, and Procurement.

Kristof has recently worked in industries like Insurance.

Kristof has recently worked in business areas like Information Technology, Project Management, and Quality Assurance.

Kristof holds a Bachelor in Insurance & Finance.

Kristof has 4 certificates. Among them, these include: IREB Certified Professional for Requirements Engineering (CPRE) RE@agile Primer, ISTQB Certified Tester Foundation Level (CTFL), and PRINCE2 – Foundation Level.

The availability of Kristof needs to be confirmed.

Daily rate distribution

0% 25% 50% 75% 100%
38% of experts charge less than €800 per day.
50% of experts charge between €800 and €1200 per day.
13% of experts charge €1600 or more per day.
<€800 €800-​1200 €1600+

The rates shown represent the typical market range for freelancers in this position based on recent contracts on our platform.

Average rates for similar positions

Rates are based on recent contracts and do not include FRATCH margin.

1000
750
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Daily rate avg. 867 €

The average daily rate is the mean of all daily rates from recent contracts of comparable freelancers on our platform.

1000
750
500
250
Rate comparison chart
Median rate 880 €

The median daily rate is the middle value of all daily rates — half of comparable freelancers charge less, half charge more. Unlike the average, it is barely affected by outliers.

Calculated based on our freelancers’ daily rates as of 27 Sep 2026. Actual rates may vary depending on seniority level, experience, skill specialization, project complexity, and engagement length.