Jan Schöttelndreier-Director Commerce Platform

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Experience
Director Commerce Platform
OfficeDepot/Viking Europe
- Built drop shipping channel with 120 suppliers and 120,000 articles
- Implemented CommerceHub and integrated it into core business
- Enabled strategic platform and company development
- Achieved annual revenue contribution of €40M from 2021
- Managed 5 direct reports and 45 employees
Vice President Business Unit E-Commerce Solutions
asknet AG
- Led payment, fulfillment and compliance for software/SaaS providers including CyberLink, GMAC, Steinberg
- Held P&L responsibility for €70M revenue
- Managed ~50 employees across Germany, Japan, USA and Taiwan
Independent Consultant
Independent Consultant
- Managed programs, strategy processes, sales consulting and start-up coaching
- Served clients including e-commerce service providers, an online financial comparison portal and a UX start-up
Managing Director
Chrono24 Services GmbH
- Established the business field and founded the subsidiary
- Developed and implemented the service proposition
- Achieved €600K revenue in the first year with a team of 7 employees
Managing Partner
cluetec GmbH
- Expanded the "mQuest" product line, an app-based survey tool for leading market research institutes and corporations (e.g. GfK, TNS, VW AG, TÜV Süd)
- Generated €1.2M revenue with a 6-member team
Director of European Merchants and Content
Become Europe GmbH
- Held P&L responsibility for sales, master data and product management
- Generated €15 M revenue with a team of 40, including 8 sales representatives
Head of Product Management & Development
TeamBank AG
- Defined product strategy and managed development projects
- Oversaw day-to-day operations and expanded team to 12 FTEs
Product Manager easyCredit
TeamBank AG
- Managed strategic and operational price management
- Led product development projects and established structured competitive analysis
Consultant
Dr. Heuser AG
- Advised on public-private partnerships for regional economic development
- Led subprojects, conducted market analyses and organized a start-up competition
Industry experience
See where this freelancer has spent most of their professional time.
Experienced in Retail, Banking and Finance, Information Technology, Professional Services, and Government and Administration.
Business area experience
See which departments and functions this freelancer has contributed to most.
Experienced in Product Development, Sales, Supply Chain Management, Operations, Finance, and Strategy.
Summary
Overall responsibility for building, developing, and managing companies or units with online business models in international e-commerce and trade.
Expertise
- Strategic planning, management, and operations of platforms, marketplaces, and e-commerce services in start-up, transformation, restructuring, and turnaround phases
- Clear definition and implementation of technical, process, and commercial requirements for international online business models in all company stages
- Extensive experience in product management and as the "interface" between business and technical implementation, as well as in cross-functional project and requirements management in complex situations (traditional and agile)
- Customer- and market-oriented definition of products and services, from market testing to international roll-out
- Building product management teams and international sales/support organizations
- Competent stakeholder management at all levels and close collaboration with all business-critical company areas
- Experienced crisis management for critical infrastructure failures and system/process errors, quick restoration of operations, and elimination of root causes
Leadership
- Leading and developing up to 50 employees and 10 direct reports, project management with up to 50 project staff
- Consistent, situational, and team-oriented leadership style
- Multiple team builds and enablement, even in challenging change and transformation situations
Personal
- Strategic thinker, strong idea generator with a pragmatic hands-on mentality
- Structured and analytical approach; clear communication of complex issues and relationships
Skills
Strategy / Business Development / Growth
- Expanded And Drove Growth Of The "International B2b Office Supplies" Business Model By Adding A Drop Shipping Channel; Achieved Profitable Growth To €30m Revenue (Starting At Approx. €1m) In 3 Years With >100 Additional Suppliers And 120,000 Extra Items
- Double-Digit Growth Rates And Margin Improvements In B2b Key Account Project Business By Defining Minimum Revenue & Margins, Standardizing Quote And Order Processes, And Kpi-Based Management
- Successfully Rebuilt The International Sales Unit "Global E-Commerce Service", Hired Software Sales Specialists In The Usa, Taiwan, And Germany; Defined Target Customers, Pipelines, And Lead Generation
- Strengthened Existing And New Business With Online Retailers By Reorganizing Sales And After-Sales, Building A New Business/Sales Team, Introducing Self-Service Functions, And New Pricing Models
- Initiated Strategic Future-Proofing Of An E-Commerce Service Provider In Highly Competitive Markets, Expanded The Product Portfolio With Conversion Optimization Tools, New Payment Methods, And Enhanced Reach Management
- Increased Revenue And Brand Awareness Of An App-Based B2b Survey Tool For Market Research Through Sales Internationalization And Expanded Use Cases
- Expanded The "Online Luxury Watch Marketplace" Business Model To Include Physical Consignment-Based Retail; Set Up Product, Legal, Security, Product Inspection, Pricing, And Repair Workshop
- First Mover Repositioned Installment Credit As A "Fair Financial Product" Through Extensive Product Adaptations, Enabling Acceptance In B2b Sales At Volksbanken As A New Owner
Process / Productivity / Profitability
- Regular Process Reviews Across The Entire Supply Chain Of A Multichannel Retailer With 100+ Suppliers/120,000 Items; Identified Scaling Barriers, Optimized Supplier Onboarding, Management And Compliance, Item Setup, Returns & Cancellations
- Massive Productivity Improvements By Simplifying And Automating Workflows For Second-Level Support, Defining Kpis, And Resource Management
- Reduced Global Online Payment Costs By 30% By Restructuring Provider Portfolio Without Quality Loss At A Service Provider For >100 Software/Saas Vendors
- Managed A Complex Restructuring Program Of A Listed Global E-Commerce Service Provider Across The Entire Value Chain, Reducing Costs For Payment, Logistics, Call Center, It, Currencies, And Branches In The Usa & Jp (Staff, Locations, Home Office Implementation) As The Basis For A Successful Turnaround
- Reduced Efforts In Sales & Support Of An E-Commerce Service Provider By More Than 25% Through Crm Implementation, Migration Of >1,500 B2b Customers From Various Systems, And Workflow Automation
- Optimized Product Development Process By Introducing Agile Project Management Methods With Improved Transparency, Execution And Response Speed, And Coordination Of Involved Teams
- Implemented And Enhanced Various Ticketing And Crm Systems With Significant Efficiency Gains
- Repositioned And Expanded Product Management (12 Staff) At A Retail Bank During The Shift From B2c To B2b Business Model, Professionalizing Service Offerings And Service Levels
Languages
Education
University of Vermont
Master of Business Administration · Management, MIS, Finance · United States · 1.3
University of Karlsruhe (TH)
Diploma in Industrial Engineering · Computer Science/Operations Research · Karlsruhe, Germany · 1.3
Statistics
Experience
Global experience
Expertise
Qualifications
Profile
Frequently asked questions
Have questions? Find more information here.
Jan is based in Karlsruhe, Germany.
Jan speaks the following languages: German (Native), English (Advanced).
Jan has at least 20 years of experience. During this time, Jan has worked in at least 9 different roles and for 8 different companies. The average length of individual experience is 2 years and 2 months. Note that Jan may not have shared all experience and actually has more experience.
Based on recent experience, Jan would be well-suited for roles such as: Director Commerce Platform, Vice President Business Unit E-Commerce Solutions, Independent Consultant.
Jan's most recent position is Director Commerce Platform at OfficeDepot/Viking Europe.
In recent years, Jan has worked for OfficeDepot/Viking Europe.
Jan is most experienced in industries like Retail, Banking and Finance, and Information Technology. Jan also has some experience in Professional Services and Government and Administration.
Jan is most experienced in business areas like Product Development, Sales, and Supply Chain Management. Jan also has some experience in Operations, Strategy, and Finance.
Jan has recently worked in industries like Retail.
Jan has recently worked in business areas like Information Technology, Operations, and Supply Chain Management.
Jan holds a Master in Management, MIS, Finance from University of Vermont and a Bachelor in Computer Science/Operations Research from University of Karlsruhe (TH).
The availability of Jan needs to be confirmed.
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