Eric Zwaap - Project Lead Communication

Q: Where is Eric based?

Eric is based in Loosdrecht, Netherlands and can operate in on-site , hybrid , and remote work models.

Q: What languages does Eric speak?

Eric speaks the following languages: Dutch (Native), English (Advanced), German (Intermediate), Spanish (Elementary) .

Q: How many years of experience does Eric have?

Eric has at least 16 years of experience. During this time, Eric has worked in at least 20 different roles and for 13 different companies . The average length of individual experience is 1 year and 10 months . Note that Eric may not have shared all experience and actually has more experience.

Q: What is Eric's latest experience?

Eric's most recent position is Project Lead Communication at a.s.r. .

Q: What companies has Eric worked for in recent years?

In recent years, Eric has worked for a.s.r. , Sanquin Bloedbank , DUFAS , GrndWorX , and ING (WestlandUtrecht Bank) .

Q: Which industries is Eric most experienced in?

Eric is most experienced in industries like Banking and Finance , Advertising , and Insurance . Eric also has some experience in Healthcare and Education .

Q: Which business areas is Eric most experienced in?

Eric is most experienced in business areas like Marketing , Customer Service , and Project Management . Eric also has some experience in Product Development , Strategy , and Procurement .

Q: Which industries has Eric worked in recently?

Eric has recently worked in industries like Banking and Finance , Advertising , and Healthcare .

Q: Which business areas has Eric worked in recently?

Eric has recently worked in business areas like Marketing , Customer Service , and Product Development .

Recommended expert

Loosdrecht, Netherlands

Check rate

Experience

Jul 2025 - Present

10 months

Project Lead Communication

a.s.r.

Apr 2023 - Jan 2025

1 year 10 months

Product Owner Donor Experience a.i.

Sanquin Bloedbank

Mar 2023 - Jun 2024

1 year 4 months

Marketing Manager a.i.

DUFAS

Nov 2022 - Jan 2025

2 years 3 months

Designer Donor Experience a.i.

Sanquin Bloedbank

Jul 2022 - Present

3 years 10 months

Marketing Consultant a.i.

GrndWorX

Apr 2018 - Nov 2022

4 years 8 months

Customer Journey Expert

ING (WestlandUtrecht Bank)

Apr 2017 - Apr 2018

1 year 1 month

Customer Journey Expert (Interim)

ING (WestlandUtrecht Bank)

Jan 2017 - Apr 2017

4 months

Product Manager Mortgages (Interim)

Quion Groep

Mar 2016 - Dec 2016

10 months

Business Consultant Propositions (Interim)

Obvion Hypotheken

Jan 2015 - Mar 2016

1 year 3 months

Senior Consumer Acquisition Marketer (Interim)

Aegon Nederland

Jul 2014 - Dec 2014

6 months

Interim Vendor Manager for Stater

Roparco Hypotheken (Rabobank)

Apr 2013 - Feb 2015

1 year 11 months

Interim Marcom Consultant

Ilfa Finance Solutions

Feb 2013 - Dec 2016

3 years 11 months

Interim Content Manager/Project Manager

Roparco Hypotheken (Rabobank)

Nov 2012 - Dec 2014

2 years 2 months

Interim Senior Marcom Consultant

Obvion Hypotheken

Mar 2012 - Aug 2012

6 months

Interim Marketing Specialist

APG / Loyalis

Sep 2011 - Dec 2011

4 months

Business Consultant a.i.

Stichting Learncare / BudgetCoach

Apr 2011 - Mar 2012

1 year

Manager Communication Direct Savings and Investments a.i.

WestlandUtrecht Bank

Dec 2010 - Apr 2011

5 months

Product Marketeer a.i.

Obvion Hypotheken

Apr 2010 - Jan 2011

10 months

Project Manager Communication a.i.

a.s.r.

Mar 2010 - Apr 2010

2 months

Communication Consultant a.i.

a.s.r.

Industry Experience

See where this freelancer has spent most of their professional time.

Experienced in Banking and Finance, Advertising, Insurance, Healthcare, and Education.

Banking and Finance

Advertising

Insurance

Healthcare

Education

Business Area Experience

See which departments and functions this freelancer has contributed to most.

Experienced in Marketing, Project Management, Customer Service, Product Development, Strategy, and Procurement.

Marketing

Project Management

Customer Service

Product Development

Strategy

Procurement

Summary

A marketing professional with over 25 years of experience, I have a wide range of skills to manage, create and coordinate. I bring subjects to the finish line or ensure that everything is done to achieve this. I prefer to do this for the external client, but the internal client can also count on my full attention and cooperation.

By designing and implementing the customer journey, I identify the customer's wishes or needs. I then ensure - usually as part of a team - that the product or service matches this. In doing so, I deliver value for the customer.

I am quickly at home in organisations, have a feel for corporate culture and politics and talk easily at various levels. I stand by my responsibilities and goals, easily generate trust, know how to deal with stakeholders and can therefore make projects succeed efficiently. I look for opportunities and collaborations and do not let setbacks stop me.

Skills

An Enthusiastic And Professional Personality
Broad And Long-term Experience Strategic And Operational
Knowledge Of And Experience With Customer Journeys And Service Design
Knowledge Of And Experience With Plain And Accessible Language (B1)
Authenticity
Creativity
Focus On Qualitative Results
The Skills To Work Together
Thinking In Terms Of Possibilities
Getting Things Done
Fine And Effective Sparring Partner
Creative
Driven
Critical
Accurate
Flexible
Goal-oriented
Hard Worker
Open Person
Humorous
Bridge Builder
Calm
Positive
Constructive

Languages

Dutch

Native

English

Advanced

German

Intermediate

Spanish

Elementary

Education

HEAO Commercial Economics

VWO

Certifications & licenses

AI Competence Factory

CareerBoost Elffers

Help With Your Money Matters NIBUD

Product Owner ProAwareness

PACE/Service Design Buro Koos/ING

Service Design Business Model Inc

Agile Basis+

Product Owner Adapt2Value

Service Design Beeckesteijn

Online Marketing NIMA

Marketing NIMA

Statistics

Experience

Total positions 20

Experience in Banking and Finance 13 y

Avg length 1 y 5 m

Longest experience 4 y 7 m

Expertise

Recent roles Project Lead Communication, Product Owner Donor Experience a.i., Marketing Manager a.i.

Main industries Banking and Finance, Advertising, Insurance

Main business areas Marketing, Project Management, Customer Service

Qualifications

Certifications earned 11

Profile

Created

January 2026

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Frequently asked questions

Do you have questions? Here you can find further information.

Where is Eric based?

Eric is based in Loosdrecht, Netherlands and can operate in on-site, hybrid, and remote work models.

What languages does Eric speak?

Eric speaks the following languages: Dutch (Native), English (Advanced), German (Intermediate), Spanish (Elementary).

How many years of experience does Eric have?

Eric has at least 16 years of experience. During this time, Eric has worked in at least 20 different roles and for 13 different companies. The average length of individual experience is 1 year and 10 months. Note that Eric may not have shared all experience and actually has more experience.

What roles would Eric be best suited for?

Based on recent experience, Eric would be well-suited for roles such as: Project Lead Communication, Product Owner Donor Experience a.i., Marketing Manager a.i..

What is Eric's latest experience?

Eric's most recent position is Project Lead Communication at a.s.r..

What companies has Eric worked for in recent years?

In recent years, Eric has worked for a.s.r., Sanquin Bloedbank, DUFAS, GrndWorX, and ING (WestlandUtrecht Bank).

Which industries is Eric most experienced in?

Eric is most experienced in industries like Banking and Finance, Advertising, and Insurance. Eric also has some experience in Healthcare and Education.

Which business areas is Eric most experienced in?

Eric is most experienced in business areas like Marketing, Customer Service, and Project Management. Eric also has some experience in Product Development, Strategy, and Procurement.

Which industries has Eric worked in recently?

Eric has recently worked in industries like Banking and Finance, Advertising, and Healthcare.

Which business areas has Eric worked in recently?

Eric has recently worked in business areas like Marketing, Customer Service, and Product Development.

What is Eric's education?

Eric attended education in HEAO Commercial Economics.

Does Eric have any certificates?

Eric has 11 certificates. Among them, these include: AI Competence Factory, CareerBoost Elffers, and Help With Your Money Matters NIBUD.

What is the availability of Eric?

Eric will be available part-time from May 2026.

What is the rate of Eric?

Eric's rate depends on the specific project requirements. Please use the Meet button on the profile to schedule a meeting and discuss the details.