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Marcel (R.) Van Tetering

Head of operations (COO)

Marcel Van Tetering
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Alphen aan den Rijn, Netherlands

Experience

Jul 2023 - Present
2 years 9 months

Head of operations (COO)

Ministry of Defence, Cyber Innovation Hub

Expertise details
Position Summary
Head of operations (COO) at Ministry of Defence, Cyber Innovation Hub
Industries
Aerospace and Defense
Government and Administration
Business Areas
Operations
Procurement
Project Management
Strategy
  • The Cyber Innovation Hub connects strategic and tactical force demands within the MoD to commercial and military off-the-shelf solutions in the cyber and digital space.

  • The CIH explores technologies such as data collection, management, analytics and AI, unmanned systems and various communication techniques to achieve operational advantage and concretize Defence’s digital transition.

  • Daily leadership of the CIH team (currently 17 FTE, growing towards 25).

  • Improving the CIH’s productivity and adopting the way of working to the changing demands of MoD.

  • Identifying new demands and defining programs, projects and exercises to meet these.

  • Designing the CIH strategy together with the CEO and strategy team and translating this into plans.

  • Program management for larger or strategic programs.

  • Management and coaching of CIH’s delivery team including program and project managers, architects and business analysts.

  • Procurement, vendor and contract management.

Apr 2023 - Jul 2025
2 years 4 months

Program Manager Data Driven Decision Making

TenneT Grid Field Operations, West

Expertise details
Position Summary
Program Manager Data Driven Decision Making at TenneT Grid Field Operations, West
Industries
Utilities
Business Areas
Business Intelligence
Information Technology
Project Management
  • Managed the programme "Samen Scherper Sturen" to transition to a data-driven organization, covering data and process quality, data products with insight and foresight, output based management and required leadership, attitude and behaviour.

  • Defined programme strategy, approach, scope and planning.

  • Created awareness, insight and improvement potential at regional and country management.

  • Led, directed and coached a programme team of 4 FTE and management and employees of involved departments.

  • Facilitated various workshops and interventions on strategic and operational levels.

  • Developed and advocated vision on data driven decision-making, required IT means and impact on leadership style.

  • Designed data quality processes, sharpened governance structures, business rules and enabling data model.

  • Acted as product owner and scrum master.

  • Facilitated and supported further development of two departments to prepare the transition to the standing organisation.

  • Handover of the programme’s tasks to a regional and a central department within TenneT in June 2024.

Sep 2021 - Jan 2023
1 year 5 months

Business Program Manager & Change Agent

Rabobank, Risk Data Analytics (RDA)

Expertise details
Position Summary
Business Program Manager & Change Agent at Rabobank, Risk Data Analytics (RDA)
Industries
Banking and Finance
Business Areas
Business Intelligence
Project Management
Strategy
  • Facilitated the RDA management team in redefining their purpose, strategy and mission as foundation for the tactical change agenda.

  • Managed the Risk Model Data Solutions (RMDS) programme aiming to reduce data collection lead-time from 1.5 years to 3 months while increasing ECB and internal compliance.

  • Delivered a data driven, standardized and automated way of working with development of reusable cross-portfolio data components.

  • Became product owner for one stream in January 2022, heading a team of 11 data analysts and data engineers.

  • Programme management including planning and budgeting (budget €35 million over 5 years).

  • Scope and requirements management.

  • Ensured regulatory compliance with European Central Bank.

  • People management, team coaching and facilitating transition from waterfall to scaled agile.

  • Facilitated workshops and interventions.

  • Stakeholder management.

  • Developed product roadmap, set priorities and managed team.

Nov 2017 - Sep 2021
3 years 11 months

Program Director & Change Manager

Ministry of Defence

Expertise details
Position Summary
Program Director & Change Manager at Ministry of Defence
Industries
Government and Administration
Business Areas
Information Technology
Operations
Project Management
  • Led successful implementation, migration and rollout of SAP within the entire munitions chain of the Ministry of Defence, covering over 60 storage locations domestically and abroad.

  • Expanded SAP kernel with EHS coupled with warehousing and transport, QM for closed loop recall processes and NextLabs for information shielding to comply with safety and information security requirements.

  • Managed Migration Munition Chain programme divided into six subprojects per Defence division with JIVC as internal supplier and approx. 45 migration consultants.

  • Oversaw rollout of 35 go-live projects, 30 of which went live in first six months of 2021 at a cadence of almost one go-live per week.

  • Programme management including strategy, planning and budgeting (budget €18 million).

  • Scope, resource and financial management.

  • Stakeholder management at all organizational levels.

  • Alignment of Defence-wide business operations and facilitation of interventions.

  • Ensured regulatory and legal compliance.

  • Coached, supported and steered subproject leaders and lead consultants.

  • Change and transition management.

Mar 2016 - Sep 2017
1 year 7 months

Head of Operations (COO) Big Data Lighthouse

Innogy Innovation Hub

Expertise details
Position Summary
Head of Operations (COO) Big Data Lighthouse at Innogy Innovation Hub
Industries
Energy
Business Areas
Business Intelligence
Operations
Project Management
  • Facilitated Innogy’s transition to a data-driven energy utility via a secure AWS-based data lake platform for structured and unstructured data.

  • Sales and delivery management of data lake development and approx. 40 big data proof-of-concepts and projects in retail, renewables, grid and energy risk management.

  • Managed an international team of data scientists, data engineers, IT developers, architects and product managers across four countries.

  • Ideation, definition and programme management for big data use cases in retail and grid using design thinking.

  • Developed strategy and business development resulting in a sales funnel of approx. €5 million in 2017.

  • Advised on GDPR and maintained partnerships with external IT and service providers.

  • Managed daily operations, planning, finance, commercial and contract negotiations, purchasing and HR.

  • Managed new business models including Big Data and Analytics Marketplace and Personal Data Vault and cooperated with start-ups and venture developers.

Nov 2013 - Mar 2016
2 years 5 months

Trainer, Course Developer, Change Manager

Ministry of Defence

Expertise details
Position Summary
Trainer, Course Developer, Change Manager at Ministry of Defence
Industries
Government and Administration
Business Areas
Human Resources
Logistics
Project Management
  • Trained approximately 15,000 SAP users within the Logistics Course and Training Command.

  • Supported transition of a 50 FTE SAP instruction group from project organization to line organization using change management experience.

  • Facilitated Defence-internal collaboration on SAP knowledge management.

Sep 2012 - Present
13 years 7 months

Owner

Nuvole B.V.

Expertise details
Position Summary
Owner at Nuvole B.V.
Industries
Aerospace and Defense
Energy
Business Areas
Human Resources
Information Technology
Project Management
  • Founded Nuvole BV focusing on programme and change management and applied creativity to help companies increase impact and profitability through innovation and creative leadership.

  • Developed training courses, workshops and concepts for new forms of service independently and on commission.

  • Facilitated design workshops for Eneco IT staff developing IT vision and for Defence’s Material & Maintenance Management Board designing a Project Support Office.

Jan 2012 - Aug 2012
8 months

Contract and Delivery Manager

Philips IT Applications

Expertise details
Position Summary
Contract and Delivery Manager at Philips IT Applications
Industries
Information Technology
Business Areas
Information Technology
Operations
Procurement
  • Managed assignment of Capgemini employees on behalf of Capgemini, balancing interests of Philips, Capgemini and employees during large-scale IT outsourcing transition.
  • Ensured business continuity in a dynamic environment and managed fixed-price tender processes with multiple sourcing partners.
  • Acted as sparring partner for Philips team leads and delivery managers providing insights on ICT positioning, sourcing, fixed-price contracts and change processes.
Sep 2011 - Feb 2012
6 months

Marketing Manager (interim)

Capgemini SAP Solutions

Expertise details
Position Summary
Marketing Manager (interim) at Capgemini SAP Solutions
Industries
Information Technology
Professional Services
Business Areas
Marketing
  • Interim marketing manager for SAP solutions, developing and managing marketing campaigns to boost push sales.
Sep 2010 - Sep 2011
1 year 1 month

Change Manager/ Senior Management Advisor

Ministry of Defence

Expertise details
Position Summary
Change Manager/ Senior Management Advisor at Ministry of Defence
Industries
Government and Administration
Business Areas
Project Management
Strategy
  • Advised on transition strategy, organizational form and design for DCSC (Design, Construction and Support in Cooperation) programme organization of approx. 350 employees.

  • Focused on cooperation between market parties, organizational structure based on competence centers and desired attitudes and behaviours.

  • Coached management in leadership, SAP content, project-based work and unfamiliar cooperation forms.

  • Aligned the programme with users, organization and policy makers.

Nov 2007 - Jun 2008
8 months

Program and Delivery Manager

Ministry of the Interior Affairs

Expertise details
Position Summary
Program and Delivery Manager at Ministry of the Interior Affairs
Industries
Government and Administration
Business Areas
Information Technology
Project Management
  • Delivered initial SAP kernel for the Ministry of Home Affairs from the Building Blocks Factory under high information security requirements within six months and fixed-price €1.7 million.

  • Advised client project management on way of working and project design.

  • Calculated and planned project on fixed-price fixed-date basis and kept overall execution responsibility.

Oct 2005 - Aug 2010
4 years 11 months

Program Director and Change Manager

Ministry of Defence (SPEER)

Expertise details
Position Summary
Program Director and Change Manager at Ministry of Defence (SPEER)
Industries
Government and Administration
Business Areas
Information Technology
Operations
Project Management
  • Set up and managed the Building Blocks Factory (BBF) for process and data harmonization and Defence-wide organizational integration with generic SAP components in collaboration with teams in The Hague, Rijswijk, Bangalore and Mumbai.

  • Used facilitated sessions based on Capgemini ASE methods, Global ASAP, Scrum, PRINCE2 and Defence architectural criteria.

  • Responsible for organizational and physical structure, information security and operational management of approx. 100 BBF staff.

  • Delivered first SAP kernel on time and within budget (fixed-price €26.6 million) in October 2007 with half the expected lead time.

  • Expanded BBF tasks to detailed design and application management of subsequent kernels and joined contract management consortium to develop ICT/ERP direction and future programme organization.

  • Managed transition and integration of BBF into DCSC by mid 2010 on schedule.

Sep 2004 - Oct 2005
1 year 2 months

Strategic Advisor Enterprise Architecture

Ministry of Defence (SPEER)

Expertise details
Position Summary
Strategic Advisor Enterprise Architecture at Ministry of Defence (SPEER)
Industries
Aerospace and Defense
Government and Administration
Business Areas
Finance
Information Technology
Project Management
  • Developed vision for SAP realization within SPEER programme frameworks for first five years, including working method, scope, risks, organization and information security framework for offshore development.

  • Drafted budget, project calculation and fixed price-fixed-date contract for realization of first SAP kernel and executed the project.

Aug 2002 - Feb 2010
7 years 7 months

People Manager/ Deputy Practice Manager

Capgemini SAP Public Sector

Expertise details
Position Summary
People Manager/ Deputy Practice Manager at Capgemini SAP Public Sector
Industries
Professional Services
Government and Administration
Business Areas
Human Resources
Operations
  • Responsible for 12–20 FTE, part of management team and deputy practice manager for approx. 80 FTE.
Aug 2001 - Aug 2004
3 years 1 month

Change Manager/ Manager ERP Solutions Center

Capgemini ERP Service Line

Expertise details
Position Summary
Change Manager/ Manager ERP Solutions Center at Capgemini ERP Service Line
Industries
Information Technology
Business Areas
Information Technology
Operations
Project Management
  • Rolled out global productivity and profitability improvement programme in Benelux across all sectors and ERP competencies (approx. 1000 employees).

  • Established ERP Solutions Center (ESC) in May 2002, acted as entrepreneur to launch and lead the organization.

  • Supported tendering processes and ERP projects in increasing productivity and applied offshore development experiences from India into Capgemini methods.

  • Managed day-to-day operations of ESC (average 10 employees).

Apr 2001 - May 2001
2 months

Business Consultant/ Process Analyst

Dikema Constructie Staal

Expertise details
Position Summary
Business Consultant/ Process Analyst at Dikema Constructie Staal
Industries
Manufacturing
Business Areas
Operations
Supply Chain Management
  • Conducted a 10-day research into improving operational performance of sales, production planning, distribution and SAP control, leading to a 40% increase in internal sales department effectiveness.
Jul 2000 - Jul 2002
2 years 1 month

Business Consultant/ Program Manager

Wella Nederland

Expertise details
Position Summary
Business Consultant/ Program Manager at Wella Nederland
Industries
Cosmetics
Business Areas
Logistics
Operations
Project Management
  • Mapped improvement potential and designed programme for logistic performance and operational control within six weeks after SAP R/3 introduction.

  • Realized improvements over four months, managed planning, progress and Wella employees alongside operational management.

  • Increased service level by more than 45% and introduced end-to-end performance management dashboard and working method.

  • Continued as programme manager until June 2001.

Sep 1999 - Sep 1999
1 month

Senior Management Consultant

Ancofer Nederland

Expertise details
Position Summary
Senior Management Consultant at Ancofer Nederland
Industries
Manufacturing
Metals and Mining
Business Areas
Strategy
Aug 1999 - Aug 1999
1 month

Senior SAP consultant

Hema

Expertise details
Position Summary
Senior SAP consultant at Hema
Industries
Retail
Business Areas
Information Technology
Jan 1999 - Jul 2001
2 years 7 months

Product Manager & Selling Consultant

Capgemini ERP Service Line

Expertise details
Position Summary
Product Manager & Selling Consultant at Capgemini ERP Service Line
Industries
Information Technology
Professional Services
Business Areas
Marketing
Product Development
Sales
  • Developed and marketed ERP related service offerings and supported business development and sales.
Nov 1998 - Mar 2001
2 years 5 months

Program Manager/ SAP Applications Architect

KPN International Network Services

Expertise details
Position Summary
Program Manager/ SAP Applications Architect at KPN International Network Services
Industries
Telecommunication
Business Areas
Information Technology
Project Management
  • Defined and launched small agile SAP development projects to support transformation to process-oriented organization.

  • Steered five project managers and advised management on feasibility and long-term impact of business initiatives and joint ventures.

  • Set up functional SAP monitoring and coached management and functional application managers.

Aug 1998 - Oct 1998
3 months

Senior SAP consultant logistics

Dikema & Chabot

Expertise details
Position Summary
Senior SAP consultant logistics at Dikema & Chabot
Industries
Professional Services
Business Areas
Information Technology
Logistics
Apr 1998 - Feb 1999
11 months

Senior SAP consultant / Coach to project team

Flexion

Expertise details
Position Summary
Senior SAP consultant / Coach to project team at Flexion
Industries
Professional Services
Business Areas
Information Technology
Project Management
Nov 1997 - Feb 1999
1 year 4 months

Lead consultant SAP logistics

Vegro

Expertise details
Position Summary
Lead consultant SAP logistics at Vegro
Industries
Retail
Business Areas
Logistics
Supply Chain Management
Sep 1997 - Dec 1997
4 months

Lead Consultant / Coach to project team

FoxBoro

Expertise details
Position Summary
Lead Consultant / Coach to project team at FoxBoro
Industries
Manufacturing
Business Areas
Project Management
Aug 1996 - Jan 1998
1 year 6 months

Lead Consultant SAP / Integration Manager

PontMeyer

Expertise details
Position Summary
Lead Consultant SAP / Integration Manager at PontMeyer
Industries
Construction
Business Areas
Information Technology
Project Management
Nov 1995 - Jun 1996
8 months

Senior SAP Business Consultant

Akzo Nobel Surface Chemistry

Expertise details
Position Summary
Senior SAP Business Consultant at Akzo Nobel Surface Chemistry
Industries
Chemical
Business Areas
Information Technology
Jan 1992 - Oct 1995
3 years 10 months

SAP Functional Applications Manager

Hoechst Holland N.V.

Expertise details
Position Summary
SAP Functional Applications Manager at Hoechst Holland N.V.
Industries
Chemical
Business Areas
Information Technology
Jul 1990 - Jan 1992
1 year 7 months

Internal Sales/Key User

Hoechst Holland N.V.

Expertise details
Position Summary
Internal Sales/Key User at Hoechst Holland N.V.
Industries
Chemical
Pharmaceutical
Business Areas
Information Technology
Sales
Sep 1988 - Jul 1990
1 year 11 months

Management Trainee (MBA)

Hoechst AG, Frankfurt

Expertise details
Position Summary
Management Trainee (MBA) at Hoechst AG, Frankfurt
Industries
Chemical
Pharmaceutical
Business Areas
Strategy
Sep 1987 - Sep 1988
1 year 1 month

Internal Sales

Hoechst Holland Pharma NV

Expertise details
Position Summary
Internal Sales at Hoechst Holland Pharma NV
Industries
Pharmaceutical
Business Areas
Sales

Industry Experience

See where this freelancer has spent most of their professional time.

Experienced in Government and Administration, Aerospace and Defense, Energy, Professional Services, Chemical, and Information Technology.

Government and Administration
Aerospace and Defense
Energy
Professional Services
Chemical
Information Technology
Profile match chart

Business Area Experience

See which departments and functions this freelancer has contributed to most.

Experienced in Information Technology, Project Management, Human Resources, Operations, Strategy, and Logistics.

Information Technology
Project Management
Human Resources
Operations
Strategy
Logistics
Profile match chart

Summary

A resourceful, driven program director and change manager with a broad profile. With a background in business administration, Marcel van Tetering has gained over 30 years' experience in successfully executing and managing complex digital and data programs, organizational integration, change and implementation of business processes and services. To do this, he combines substantive knowledge with commercial and management skills. Innovation is at the core of all his activities, whereas he achieves tangible business results by combining creativity and craftmanship.

Marcel has a natural ability to engage his surroundings, partners and stakeholders. He is organization-sensitive, has a clear, political awareness and good analytical skills. As a result, he brings together different stakeholders inside and outside his clients' organizations.

Marcel operates comfortably at the intersection of business and IT and speaks the language of both sides. His customers describe him as a good communicator at all levels and a bridge-builder who generates enthusiasm. He thrives in dynamic, complex environments and is quick to see consistencies and connections. He sees the big picture without losing attention to detail.

Besides his work for his clients, Marcel has held various management and commercial roles at Capgemini. In September 2012, Marcel became a freelance program and change manager, specializing in creative leadership and digital innovation.

Skills

  • Change Management
  • Coaching & Development
  • Sap
  • Project & Program Management
  • Business Case Development
  • Enterprise Architecture
  • Innovation & Innovation Management
  • Marketing
  • Data Analysis & Engineering
  • Business Development
  • People Management
  • Gdpr
  • Leadership & Management
  • Transition
  • Information Security
  • Stakeholder Management
  • Offshore & Outsourcing
  • Data Management
  • Organizational Development
  • Management Consulting
  • Big Data, Data Science & Advanced Analytics
  • It Delivery
  • Program Governance
  • Cyber (Security, Defence & Offensive)

Languages

Dutch
Native
English
Advanced

Education

Oct 1988 - Jun 1990

Hoechst AG

Vocational training as Industrial Clerk · Business Economics, Information Technology, Marketing & Sales, Logistics, HR Management, Law · Frankfurt, Germany

Oct 1981 - Jun 1987

Christelijk Lyceum

H.A.V.O. (Secondary Education) · Dutch, English, French, History, Biology, Chemistry · Alphen aan den Rijn, Netherlands

Certifications & licenses

Prince2 Foundation

SAP ERP Operations Certificate Order Fulfillment 2002

Statistics

Experience

Total positions 31
Experience in Government and Administration 18 y
Avg length 2 y 2 m
Longest experience 13 y 6 m

Expertise

Recent roles Head of operations (COO), Program Manager Data Driven Decision Making, Business Program Manager & Change Agent
Main industries Government and Administration, Aerospace and Defense, Energy
Main business areas Information Technology, Project Management, Human Resources

Qualifications

Highest degree Bachelor
Certifications earned 2

Profile

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Frequently asked questions

Do you have questions? Here you can find further information.

Where is Marcel based?

Marcel is based in Alphen aan den Rijn, Netherlands and can operate in on-site, hybrid, and remote work models.

What languages does Marcel speak?

Marcel speaks the following languages: Dutch (Native), English (Advanced).

How many years of experience does Marcel have?

Marcel has at least 38 years of experience. During this time, Marcel has worked in at least 31 different roles and for 26 different companies. The average length of individual experience is 1 year and 3 months. Note that Marcel may not have shared all experience and actually has more experience.

What roles would Marcel be best suited for?

Based on recent experience, Marcel would be well-suited for roles such as: Head of operations (COO), Program Manager Data Driven Decision Making, Business Program Manager & Change Agent.

What is Marcel's latest experience?

Marcel's most recent position is Head of operations (COO) at Ministry of Defence, Cyber Innovation Hub.

What companies has Marcel worked for in recent years?

In recent years, Marcel has worked for Ministry of Defence, Cyber Innovation Hub, TenneT Grid Field Operations, West, Rabobank, Risk Data Analytics (RDA), Ministry of Defence, and Nuvole B.V..

Which industries is Marcel most experienced in?

Marcel is most experienced in industries like Government and Administration, Aerospace and Defense, and Energy. Marcel also has some experience in Professional Services, Chemical, and Information Technology.

Which business areas is Marcel most experienced in?

Marcel is most experienced in business areas like Information Technology, Project Management, and Human Resources. Marcel also has some experience in Operations, Strategy, and Logistics.

Which industries has Marcel worked in recently?

Marcel has recently worked in industries like Aerospace and Defense, Energy, and Government and Administration.

Which business areas has Marcel worked in recently?

Marcel has recently worked in business areas like Project Management, Information Technology, and Human Resources.

What is Marcel's education?

Marcel holds a Bachelor in Business Economics, Information Technology, Marketing & Sales, Logistics, HR Management, Law from Hoechst AG.

Does Marcel have any certificates?

Marcel has 2 certificates. These include: Prince2 Foundation and SAP ERP Operations Certificate Order Fulfillment 2002.

What is the availability of Marcel?

Marcel is immediately available part-time for suitable projects.

What is the rate of Marcel?

Marcel's rate depends on the specific project requirements. Please use the Meet button on the profile to schedule a meeting and discuss the details.

How to hire Marcel?

To hire Marcel, click the Meet button on the profile to request a meeting and discuss your project needs.

Average rates for similar positions

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Market avg: 990-1150 €
The rates shown represent the typical market range for freelancers in this position based on recent contracts on our platform.
Actual rates may vary depending on seniority level, experience, skill specialization, project complexity, and engagement length.