Daniel F.-Customer Projects · Stakeholder Management · Enablement · Process Improvement
Check rate
Experience
Training Operations / Training Coordination
Cognizant Mobility · Stellantis Academy
- Management of participant, dealer, scheduling, and training processes in a high-volume automotive OEM environment
- Analyse learning-system and participant data to explain completion gaps, identify training needs and support project decisions
- Improve booking traceability and status workflows so colleagues can resolve customer queries and follow up on outstanding actions
- Functional support and onboarding of team members
- Work across high-volume training programs serving target groups in the thousands
Product Trainer
Samsung / JET Services
- Delivery of decentralized product training across numerous electronics and telecommunications stores, supplemented by call-center training
- Audience-specific delivery of technical product content, particularly Galaxy AI and Galaxy smartphone features, including live demonstrations
- Independent route, time, and on-site planning; adaptation of training delivery to retail, sales, and call-center audiences
Freelance Project & Event Operations
Various agencies and brand projects
- Freelance project, event, and logistics support in fast-moving client projects and roadshows
- Coordination of teams, transport, accommodation, materials, and operational issues; functional team leadership and on-site coaching
- Independent negotiation of commercial terms and additional scope, while managing multiple clients
Project Coordination · Field Activation & Event Management
DO IT! / TBWA
- Progressed from short-term support into an eight-month full-time assignment with broad operational project responsibility
- Recruitment and scheduling of promoters, briefings/training, client and service-provider communication, and reporting
- Logistics and travel coordination including rental cars, hotels, and tickets; contributed to projects for clients including Telekom, Netflix, Henkel, and Lidl
Freelance Promotion & Sales
Various brand and campaign projects
- Customer engagement, sales promotion, and on-site execution across changing brand and campaign environments
Customer Service
Arvato
- Telephone-based customer consulting and sales-oriented communication in direct customer contact
- Written customer communication in a KPI-driven service environment and use of SAP CRM
- Rapid adoption of new systems and informal support for colleagues with processes, communication, and system-related questions
Self-Employed Financial & Insurance Sales
Impact / Financial Services
- Independent customer acquisition and consulting, as well as recruitment and onboarding of sales support staff
- Internal product training, objection handling, and early commercial responsibility
Sales, Customer Consulting & Operational Support
BUM Automobile
Early hands-on experience in automotive retail and customer-facing operations, with insight into the processes of an independent used-car dealership
Industry experience
See where this freelancer has spent most of their professional time.
Experienced in Automotive, Banking and Finance, Insurance, Information Technology, Retail, and Telecommunication.
Business area experience
See which departments and functions this freelancer has contributed to most.
Experienced in Logistics, Project Management, Marketing, Customer Service, Sales, and Business Intelligence.
Summary
Project and operations professional with customer-facing experience across automotive OEM training programs, field activation and freelance client projects. Skilled in coordinating stakeholders, analysing operational data and translating user needs into practical actions. Combines structured problem-solving with product enablement and hands-on team onboarding.
Skills
- Customer Project Coordination
- B2b Communication
- Stakeholder Management
- Data Analysis & Decision Support
- Process Improvement
- Team Onboarding
- Product Enablement
- Sap Crm
- Learning Systems
- Ms Office
- Ai Tools
Experienced In Managing Complex Workflows And Handling Requirements, Escalations, And Diverse Stakeholders In A Structured Manner. Skilled At Translating Requirements Into Concrete Actions, Coordinating Stakeholders, And Supporting Users Through New Processes.
Languages
Education
University of Duisburg-Essen
Business Administration · Duisburg, Germany
Bochum University of Applied Sciences
International Business & Management · Bochum, Germany
TU Dortmund University
Mechanical Engineering · Dortmund, Germany
Certifications & licenses
Insurance Specialist (IHK)
Statistics
Experience
Expertise
Qualifications
Profile
Frequently asked questions
Have questions? Find more information here.
Daniel is based in Recklinghausen, Germany.
Daniel speaks the following languages: German (Native), Russian (Native), English (Advanced).
Daniel has at least 7 years of experience. During this time, Daniel has worked in at least 7 different roles and for 5 different companies. The average length of individual experience is 1 year and 1 month. Note that Daniel may not have shared all experience and actually has more experience.
Based on recent experience, Daniel would be well-suited for roles such as: Training Operations / Training Coordination, Product Trainer, Freelance Project & Event Operations.
Daniel's most recent position is Training Operations / Training Coordination at Cognizant Mobility · Stellantis Academy.
In recent years, Daniel has worked for Cognizant Mobility · Stellantis Academy, Samsung / JET Services, and DO IT! / TBWA.
Daniel is most experienced in industries like Automotive, Banking and Finance, and Insurance. Daniel also has some experience in Information Technology, Retail, and Telecommunication.
Daniel is most experienced in business areas like Logistics, Project Management, and Marketing. Daniel also has some experience in Customer Service, Sales, and Business Intelligence.
Daniel has recently worked in industries like Automotive, Information Technology, and Retail.
Daniel has recently worked in business areas like Logistics, Project Management, and Business Intelligence.
Daniel attended University of Duisburg-Essen for Business Administration.
Daniel has 1 certificate: Insurance Specialist (IHK).
Daniel will be available part-time from October 2026.
Daily rate distribution
The rates shown represent the typical market range for freelancers in this position based on recent contracts on our platform.
Average rates for similar positions
Rates are based on recent contracts and do not include FRATCH margin.
The average daily rate is the mean of all daily rates from recent contracts of comparable freelancers on our platform.
The median daily rate is the middle value of all daily rates — half of comparable freelancers charge less, half charge more. Unlike the average, it is barely affected by outliers.
Calculated based on our freelancers’ daily rates as of 5 Oct 2026. Actual rates may vary depending on seniority level, experience, skill specialization, project complexity, and engagement length.
Similar freelancers
Discover other experts with similar qualifications and experience
Edris K.
Christian S.
Sayed M.
Ralph S.
Jelena K.
Thomas N.
Waleri M.
Alain R.
Horst H.
Jens M.
Experts recently working on similar projects
Freelancers with hands-on experience in comparable project as a Training Operations / Training Coordination
Onik M.
Viola P.
Claudia C.
Natalia D.
Matthias B.
Greta D.
Felipe D.
Daniela S.
Philipp O.
Oliver S.
Nearby freelancers
Professionals working in or nearby Recklinghausen, Germany
Alwin F.
Felix B.
Henry H.
Alexander K.
Stefan R.
Fadi S.
Jens B.
Hannah K.
Humayun S.
Amit S.
