Christoph Kals - AI transformation support, consulting and automation
Experience
AI project lead
Logistics industry
- Project lead for the implementation of an AI-driven email automation system for a logistics service provider
- Requirements analysis, stakeholder coordination, consulting, implementation support
Owner & AI consultant
Kals Consulting
- Conducted AI audits and AI quick scans for SMEs to identify economically viable AI use cases
- Designed and implemented AI process automations (email automation, document processing, internal workflows)
- Management-level consulting: ROI-oriented decision support for AI deployment
- Conducted AI workshops and enablement sessions for business units
- Captured and structured AI usage in companies, deriving governance measures
Owner
heylocal.digital
- Designed and implemented phone AI agents for local service providers
- Developed and launched AI-powered chatbot and reservation solutions, including user training
- Built an AI-driven SaaS review management platform (Review Commander): automated sentiment analysis, response generation, Google Business Profile integration
Head of AI & external partner
Matika Solutions
- AI architecture consulting and strategy development for SME clients
- Conducted AI workshops on use case discovery and AI tool implementation
- Product owner of the internal AI automation platform
- Product owner for e-commerce platform
- Coordinated the development team in an agile setting (Scrum, backlog management)
External project manager
CTS
- Project management for the implementation of a middleware solution in pharmaceutical production
- Coordination of business units, IT, and external service providers
Product Owner (Contractor)
Hansefit
- Freelance support in redesigning internal IT systems, website, and mobile apps
- Coordinating an external dev team (up to 8 developers, UX, testing)
- Responsible for achieving content, time, and budget goals
Marketing & Solution Development
Swagerl
- Responsible for marketing strategy and solution development
- Preparing grant applications and financing concepts
Head of Product
Travltalk
- Product responsibility together with the CEO for a React Native app (iOS/Android)
- Managing agile development (Scrum), product backlog, sprint planning
- Supporting pre-Series A funding
Digital Consultant & PM
Freelance
- Jung von Matt Vienna: designing customer journeys for Erste Bank Group (in collaboration with Google AT)
- MullenLowe GGK Vienna: managing energy sector clients (OMV, Verbund)
Digital Product Manager & Project Lead
Wunderman PXP
- Overall project management for the relaunch of the PULS 4 website and online media library (TV)
- Leading up to 10 project team members (in-house + nearshore dev team)
- Product owner, Scrum management, commercial responsibility
Project Manager & Consultant
Kapsch TrafficCom AG
- Project management for electronic toll systems (truck/car) with up to 20 project members
- International assignments: Poland (12 months), South Africa
- Contributed to standardizing project-based processes within the group
Management Trainee
Kapsch AG Group
Industry Experience
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Experienced in Information Technology, Professional Services, Pharmaceutical, Advertising, Media and Entertainment, and Tourism.
Business Area Experience
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Experienced in Project Management, Product Development, Information Technology, Marketing, Finance, and Business Intelligence.
Summary
AI consultant and project manager with over 15 years of experience in guiding complex IT projects and introducing digital solutions in companies. Since 2023, focus on the hands-on implementation of AI in SMEs and industrial companies: from use case identification through workshops and enablement to operational deployment with LLMs, automation platforms, and AI agents.
Acts as an interface between business and technology – as a mediator who makes AI topics tangible for business units, and as a partner in AI transformation, supporting everything from strategy to implementation.
Combines technical understanding of generative AI with structured project management and stakeholder communication at the management level.
Skills
- Business ↔ Technology Interface
- Prompt Engineering & Autonomous Ai Agents
- Ai Use Case Development & Prioritization
- Llm Applications: Design & Implementation
- Ai Audits & Ai Quick Scans
- Voice Ai & Chatbot Solutions: Design & Implementation
- Workshop Moderation & Stakeholder Enablement
- Process Automation: Consulting, Design, Implementation
- Stakeholder Management & C-level Communication
- Agile Pm (Scrum, Kanban)
- Eu Ai Act & Gdpr
- Product Ownership & Backlog Management
- Partner In Ai Transformation
- Open-source Technologies
Languages
Statistics
Experience
Global Experience
Expertise
Profile
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