Daniel (P.) Schmidt-Senior Manager
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Experience
Senior Manager
devpoint GmbH
- Design and co-implementation of an insolvency management platform in Germany for a client (based on an AI development tool)
- Concept, requirements engineering, and implementation support for a Dubai-based company to integrate processes into a CRM
- Business analysis and requirements engineering at Swisscom for integrations
- Integration of a new knowledge management system into the business processes at Swisscom AG – REST API definition
- Project manager, consultant, and sparring partner for the realignment/process digitalization at GIB Solutions AG
- Process designer and prototype for an AI-based real estate marketing system in Dubai
- Interim head of the ICT department at a telecom company, reorganizing and optimizing processes with a team of 5 at GIB Solutions AG
- Agile requirements engineer / external PO for a web-based solution for the German company DEHN AG
- Project management and consulting for the existing marketing and campaign planning solution at Swisscom AG
- Building the ALoHA nearshore offering at devpoint
Senior Consultant
Swisscom
- Development of a video consulting solution for the financial industry (CS, BLKB, acrevis, Valiant Bank, and others)
- Integration of voice biometrics into video consulting solutions (hybrid branch and remote solution) for Swisscom AG and finance clients
- Project management for a hybrid branch solution at acrevis Bank
- Development of a concept for an insurance utility platform for Swisscom AG and, among others, Zurich Insurance
Technical Product Manager
Swisscom
- Development of a new fully integrated POS solution for retail stores
- Launch of the first interactive app experience for Davos tourism
- Consulting, business analysis, and requirements management for a new digital interaction platform (iBeacon, BTLE)
Senior Consultant
Swisscom
- Implementation of a digital avatar based on AI for Swisscom SME
- Implementation of a service strategy for customer service at Suva
- Product owner for Swisscom SME Business World and winner of the 'bosw silver award 2012'
- Design of knowledge management for Suva
- Implementation of an AI-based automated inbox management system at BMW Financial CH and DE
Chief Technology Officer
TD1 Technology Direct AG
- Development and introduction of lead management at SAP Marketing Switzerland and General Motors Switzerland
- Development and sale of a data quality system for lead and CRM systems for Sunrise and General Motors Switzerland
Senior Consultant Customer Facing Solutions
COMIT AG
- Business analysis for the Swisscom SME Online program and led system implementation
- Consulting for online strategy development at PostFinance
- Consulting and design for realignment of customer service at Suva
- Cross-department consulting for marketing planning at Swisscom
Marketing Manager
BSI Business Systems AG
- Led marketing and sales
- Project management for CRM implementation at Swiss Post
- CRM process optimization consulting for Schindler, SIKA, PostFinance, and others
Chief Technology Officer
additiv AG
- Developed an innovative content and media asset management system with end-to-end automation from prepress to web content (website, PDA, RSS) for Jean-Frey AG
Senior Consultant
Crealogix AG
- Project management for PostFinance portal solution
- Led the mortgage portal project yourhome.ch for Credit Suisse
- Consulting and further development of jbfundnet at Julius Baer
- Solution concept for a new customer portal for Bank ClAL
Industry Experience
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Experienced in Information Technology, Professional Services, Banking and Finance, Telecommunication, Insurance, and Automotive.
Business Area Experience
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Experienced in Information Technology, Product Development, Project Management, Marketing, Customer Service, and Strategy.
Summary
I have extensive experience in leading digital transformation and process optimization in the telecom, finance, and IT industries. I have consistently implemented solutions that combine AI, CRM integration, and agile methods. My focus has been on streamlining processes and developing innovative systems to boost productivity.
I create value by translating business requirements into effective digital platforms, always keeping the customer experience and operational efficiency at the core. I apply my expertise in technology and business analysis to drive impactful change and secure long-term success.
Skills
Bridge-builder Between Business And It, Realistic Consulting
Agile Project Management From Requirements Gathering To Implementation With A Focus On Software Solutions
Business Analysis, Requirements Engineering, Fast Prototyping, And Visual Solution Design, Among Others, For Quick Decisions
Quick Onboarding To New Subject Areas
Successful Execution Of Transformation Projects (Analysis, Prototyping, Agile Methodology)
Confluence, Jira, Azure Devops, Otrs
Bsi Crm, Infor Epiphany, Dynamics Crm, Odoo
Sap Knowledge (Byd) Including Interfacing (Soap, Rest)
Basic Knowledge Of Various Frontend Frameworks (Angular, Ionic, Ngprime)
Skills In Linux, Sql (Oracle, Mysql), Citrix, Virtualization, Putty, Winscp, And Other Ops Tools
Postman, Soapui, Intellij, Cursor, Windsurf, Bolt
Design Tools (Balsamiq, Sketch, Figma, Affinity Designer, Flow.io, Etc.)
Various Office Tools As Well As Ai Automation With Make.com, Ai Tools (Ollama, Openai, Lmstudio, Comfyui, Flowwise Ai…)
Telecommunications And It
Retail And Services
Banking And Insurance
Member Of Swissict
Member Of Oecalumni Unizh
President Of The Bellikon Museum Association
Ollama, Various Llms And Comparisons/optimizations For Specific Topics (Small Museums, Exhibit Design, Etc.)
Llm-based Pipeline For Automated Online Posts
Gpt For Neophytes In Switzerland (Rag)
Adaptation Of The 'Neophytes' Exhibition Of The Bellikon Museum Association To Neozoa
Languages
Education
University of Zurich
lic. oec. publ., focus in economics: marketing and finance; focus in business informatics: artificial intelligence · Economics, Business Information Systems · Zürich, Switzerland
Certifications & licenses
SAFe Product Owner
Certified SAFe Agilist
SCRUM Master
Statistics
Experience
Expertise
Qualifications
Profile
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