VMware Experts

• Project management and consulting services with a focus on IT interim management: digitalization of corporate management, including processes and applications
• Assessment of the entire IT infrastructure, including applications, core processes and contracts, including cost optimization
• Evaluation and implementation of solutions to promote digitalization in the company in the areas of property management, CRM, invoice review and approval processes, smart metering, DMS and time tracking
• Digitization of file folders and introduction of SharePoint and Microsoft Teams as central document and communication platforms
• Design and delivery of an AI workshop, including the rollout of AI tools to increase efficiency and transparency in key business processes
• Preparation of training materials and delivery of user training for newly introduced digital processes and solutions

• Set-up of the data center in Oberkochen (Defence division)
• Planning of the fiber-optic ring and simulation of Wi-Fi coverage
• Installation plan for WAN and LAN cables for office and production (infrastructure)
• Adaptation of the SAP system (R3) for the Oberkochen site (software)
• IT transformation of the SAP system to SAP HANA
• Planning of network infrastructure and server technologies in the SAP environment
• Pre-sales support and establishment of change management
• Independent coordination of utilities according to time, budget and quality
• Mapping of the project in MS Project and SERVICENow
• Development and design of hardware and software
• Demand management and portfolio management
• Set-up of a risk register and migration plan
• Preparation of payment-supporting documents in coordination with the responsible finance and commercial functions
• Budget: 5 million - 34 FTE

• Strategic planning, detailed technical preparation and operational management of an email gateway migration in a security-critical government environment.
• Preparation of the technical specification and development of technical concepts and migration approaches in line with BSI requirements.
• Technical requirements management with business units, information security and operations.
• Coordination of external service providers, integrators and implementation partners; maintenance of project plans, milestones, resources, risks and dependencies.
• Regular reporting to project management, the program environment and internal stakeholders.

• Industry: Insurance, Trade, IT
• Customers & Projects: Consulting and selling insurance and similar services
• Main tasks: Insurance consulting (health insurance, retirement planning, wealth building); commercial services, inside and field sales; sales data analysis and forecasting; customer consulting and support; opening a new sales headquarters for private and business customers; business development & innovation management; business use case development; process optimization; stakeholder management; team leadership and training; preparation and delivery of trainings;
• Technologies used: Microsoft Office 365, Microsoft Teams, Jira, Draw.IO, Camunda 8, Java (8, 17,21,25), Git, Spring Boot, Spring Batch, Spring Data REST, Spring Web, Spring Security, J-Unit, Playwright, Lombock, Vaadin, H2, PostgreSQL (16, 17 18), pgAdmin, Docker, LLMs, JasperSoft Studio, JasperReports

• Expert in the company's architecture management area

• Support for standardizing the company's IT landscape

• Further development of architecture management

• Shaping the company's business architecture

• Restructuring, administration and maintenance of all IT assets

• Support in creating a unified software asset management and CMDB

• Creation of unified document management (e-file)

• Transition of documents into a central DMS structure

• Link between architecture management and the department's internal business process management

• Support in developing strategic and tactical development plans

• Organizing communication with key stakeholders

• Support in the conception, organization and coordination of the architecture office to be built up

• Accompanying and advising the entire architecture management process

• Advising the company's business units on architectural topics and their framework conditions

• MS Office, Windows 10, VBA

• ITIL, TOGAF, PowerBi, Kanban, Scrum

• Internal agency tools

• Open Touch Conversation, Webex, wire, bdbos

• MS Sharepoint, JIRA, Confluence

• ARIS, Archimate, BPMN

Creation of concepts for M365 implementation, especially Tenants, EntraID, EntraConnect and ExchangeOnline, taking BAS standards into account (mandatory baseline security requirements) in the project "Concept M365" with the aim of transferring the concepts to the M365 environments of Bitmarck and then handing them over to the customer.

• Creation of a current-state analysis of the existing M365 environments as well as the on-premises environments and the BAS standards.
• Creation of concepts for the topics Tenants, EntraID, EntraConnect and ExchangeOnline taking the BAS standards into account
• Design and implementation of an automated solution for creating standardized M365 tenants based on Microsoft M365 DSC (Desired State Configuration)
• Transfer of the concepts into the M365 environments
• Creation of detailed technical documentation

• Worked as freelance Senior DevOps Consultant on-site for IBM at a European Union Agency, operating in a highly secure, air-gapped environment managing classified systems.
• Led automation and DevOps initiatives for a large-scale OpenShift platform (>400 nodes), driving deployment efficiency, GitOps adoption, and operational automation using Ansible, Python, and Bash while ensuring compliance with security requirements.
• Spearheaded automation of release and deployment workflows in a private cloud environment hosting 400+ OpenShift nodes, significantly improving deployment speed and reliability.
• Migrated existing playbooks, roles, and templates from Ansible Tower to Ansible Automation Platform (AAP), ensuring full compliance with fully-qualified collection names (FQCN) and preparing custom Execution Environments (EE) for containerized automation.
• Implemented GitOps Agent for AAP Controller Configuration as Code, enabling automated synchronization (CRUD) of Ansible Controller objects based on repository-stored configuration definitions using GitHub webhooks.
• Designed and automated complex multi-step operational workflows including environment cleanup, Helix cluster component re-creation, Kafka topic management, and OpenShift object lifecycle management across ~100 environments.
• Achieved a reduction of multi-day manual operations to under a few hours through automation improvements spanning multiple AAP clusters and OpenShift environments.
• Integrated Ansible Automation Platform with Thycotic (Delinea) Secret Server via lookup plugin to enhance secure credential management in automated processes.
• Managed deployment tasks, platform troubleshooting, and Istio network configurations while adhering to stringent EU PSC security and compliance standards.
• Collaborated with infrastructure and application teams to refine deployment procedures, develop naming conventions, and continuously improve automation coverage in an air-gapped, classified environment.

• Gathering information
• Creating rollout wave concepts
• Coordinating employees
• Monitoring and managing activities
• Project management including analysis and reporting to the board
• Creating instructions and specifications
• Training floorwalkers
• Supporting the rollout on site
• VIP support
• Introducing SharePoint

To achieve savings and optimize compliance, apps were restructured in line with the mappings in identity management, restrictions were defined and, above all, costs resulting from overuse were reduced. Communication with stakeholders, validation of authorizations with users and technical implementation in the SAP FI/CO and Sourcing & Procurement modules created significant added value for the group. This also included the corresponding documentation for the auditors.

• Integration of highly regulated countries such as China and South Korea into a company-wide M365 tenant.

• Technical contact for integrating special requirements for the executive board and German subsidiaries that are subject to BaFin compliance requirements.

• Subproject management.

• Coordination of requirements within the overall architecture.

• Design of the use of DLP features from Microsoft Purview.

• Design of special access restrictions via Entra ID Conditional Access.

• Support in designing the provisioning of Teams teams and SharePoint sites with higher compliance requirements.

• Technical support for implementing information classification with sensitivity labels for SharePoint Online and Teams.

• Technical support for the subproject introducing CoPilot for M365.

• Skills: M365, Purview, DLP, Entra ID, Sensitivity Labels, CoPilot, Teams, SharePoint Online.

Project: Process optimization & IT support in an insurance broker office.

Project activities:

• Analysis of processes and definition of requirements
• Consulting for the implementation of a cloud solution (soho)
• Installation and verification of new infrastructure HW
• Cloud installation & configuration
• Definition and creation of use cases
• Performing user acceptance tests (UAT)
• User training / training
• IT support (cloud, PC, server, printer, network)

Label: Insurance, infrastructure, configuration, training, support

• Team leadership: Prioritization and coordination of four cross-functional teams.
• Platform strategy: Development and implementation of strategies to optimize existing IT platforms.
• Stakeholder management: Active management of expectations and communication with internal and external stakeholders.
• Program and innovation management: Prioritization and coordination of cross-department projects as well as innovation initiatives.
• Product Owner consulting: Advising Product Owners with a focus on product development and continuous product improvement.
• Organizational development: Improving communication and decision-making structures across all organizational levels.
• Change management: Implementing best-practice change management methods to ensure continuous optimization and innovation.
• Quality assurance: Ensuring high quality standards in processes, services, and deliverables.

• Documenting the current Incident Management, IT Service Request Management, Problem Management, Change Management and Service Configuration Management processes (including CMDB)
• Conducting maturity assessments for these processes based on the ITIL® 4 Maturity Model
• Analyzing the various service value streams based on the ITIL® 4 value stream model
• Agreeing on maturity levels for the assessed processes
• Developing and approving a roadmap to achieve and measure the respective maturity levels
• Presenting the approach, including milestones, to management for approval
• Managing external service providers in 1st Level Support

• Delivery of various end-customer projects in server and network infrastructure on time, in quality, and within budget.
• Project 1: Firewall renewal, replacement of an ASA firewall with a Fortinet firewall at an automotive supplier.
• Project 2: Migration of file services from dedicated servers at 5 branch locations into a central managed file service, including DHCP, directory, and print services, as well as decommissioning of the old domain controllers.
• Project 3: Renewal of the network infrastructure at the headquarters and branch locations of a logistics company and transition of the LAN, WLAN, and firewall environments into a managed network service.
• Project 4: Network renewal, replacement of the core and access switches at the headquarters of a medical technology company and transition into a managed network service.
• Project 5: Firewall renewal, replacement of an ASA firewall with a Fortinet firewall for a city.
• Environment: ASA and Fortinet firewalls, Cisco network components, ITSM Heat/Ivanti, Confluence.