Microsoft SharePoint Experts in Hamburg

• Led strategic IT and process consulting projects, streamlined business processes, and aligned IT systems with business goals, resulting in a 20% improvement in organizational efficiency.
• Led international transformation projects using agile and traditional methods, managing a cross-functional team of more than 15 professionals and delivering solutions on time and within budget.
• Developed cloud-based ERP/CRM systems (Salesforce, Infor, Microsoft) for clients, ensuring seamless integration and reducing system downtime by 30%.
• Led large-scale change management initiatives, actively involving stakeholders at all levels and driving the successful rollout of innovative systems in global organizations.
• Led requirements analysis and the tender process for clients, identified cost-saving opportunities, and improved operational workflows.

Rollout of printers and PCs

• Effective management of external service providers to ensure smooth operations.
• Planning and implementation of a global rollout for 150,000 clients.
• Carrying out a comprehensive risk analysis, including overall risk, site-specific risks, and security risks.
• Successful consolidation of two existing ServiceNow systems to optimize service management.
• Close coordination with program management to achieve the project goals.

• Optimization of business results and expansion of sales activities
• Responsible for personnel organization
• Introduction of a document management system (DMS)
• Introduction and optimization of the ERP, CMS and CRM landscape
• Introduction of digital signatures
• Increase in revenue, reduction in costs and increase in EBIT

• Administration and further development of the M365 environment including Teams, Exchange Online, Intune and SharePoint Online
• Development of dashboards for performance monitoring using Microsoft Power BI
• Implementation of user requirements and processes with low-code/no-code technologies (Power Apps, Power Automate)
• Use of Jira and Azure DevOps to plan and implement user stories in an agile project context
• Participation in daily stand-ups, sprint planning, sprint reviews and retrospectives as technical point of contact
• Planning and implementation of security policies using Azure Conditional Access and multi-factor authentication
• Configuration and deployment of clients and applications via MECM (SCCM) and Baramundi

• Consulting, training, and coaching in the financial sector on strategy, organization, and IT topics

• MorgenFund: Advising the operator of a fund platform on software selection for a sub-ledger "Cash Accounts" based on Virtual IBANs (VIBAN)

• Structuring requirements, market screening, creating RfIs, communicating with vendors, and conducting the selection process

• UniCredit/HypoVereinsbank: Workstream lead "Booking and Customer Reporting" in the payment transformation project "PULS"

• Business analysis, creating business requirements and aligning solution items as part of the functional specification with the bank's IT service providers

• Business analysis of SEPA CT and SWIFT MX (.camt, .pain, and .pacs formats), change management, team lead for a virtual team of fifteen line experts, and stakeholder management

• equensWorldline Germany: Program management for three projects of the SWIFT service bureau (CBPR+, ESMIG, and Euro1Step1 migration) as part of the SWIFT MX migration

• Managing individual project managers regarding overarching goals and requirements; reporting to internal and external committees and stakeholders; coordinating with dependent projects and programs

• Project management/PMO: interim project management, stand-in for project managers, resource planning, budget and cost management, general PMO tasks

• Responsible for the overall planning, concept, and operational execution of content production for Doppelherz International, including coordinating video and photo productions for international content
• Strategic planning, management, and execution of the D2C content strategy for Doppelherz Germany, especially for platforms such as Amazon, to increase reach, engagement, and conversion
• Independent concept development and execution of the collagen beauty campaign as well as organization and project management of the Doppelherz image film, including close coordination with internal departments, external agencies, and production partners
• Ensuring deadlines, budgets, and quality standards while consistently following the Doppelherz guidelines

• Development of ETL pipelines with Talend (7/ Enterprise)
• Development/adaptation of database schema/database functions (PostgreSQL)
• Development of GIT CI pipelines

Technologies: Talend Enterprise, Git, PostgreSQL, Dbeaver, SQL, PL-SQL, Liquibase

• Disciplinary and professional leadership of the IT and service team
• Definition and documentation of the Current Mode of Operation (CMO) in Confluence: application landscape, infrastructure, networks, backup & storage
• Development of the Future Mode of Operation (FMO) including process analysis & stakeholder interviews with all departments using BPMN and flowcharts
• Optimization of license management: reduction of ongoing software costs by approx. 17% p.a.
• Introduction and establishment of Jira as the central tool for project and service management
• Introduction and rollout of the HR software MindKey to digitize HR processes
• Introduction of a VoIP solution with Microsoft Teams incl. PSTN connection to replace classic telephony
• Introduction of the production and planning software OptiControl to digitize operational processes
• Rollout of Intune as a Mobile Device Management solution for Windows, iOS and Android
• Build-up of Power BI dashboards for machine park monitoring and financial reporting
• Planning and execution of the IT consolidation of two locations for 170 users
• Introduction of automated penetration testing with Pentera
• Coaching and mentoring the team in agile methods & project management
• Operational support in day-to-day business: administration, incident & change management
• Management of external service providers and assurance of the quality of outsourced IT services
• Responsibility for the IT budget incl. planning and controlling
• Direct reporting line to management with regular management reports on IT KPIs, budget and project status

• Privacy by Design and by Default
• Working with OneTrust: creating and managing records for requesters
• Interface role: mediation and communication between the DPO and the specialist departments, including clarifying data protection questions
• Handling data protection incidents: analysis, documentation, and coordination of measures
• General advice on data protection topics: support with data protection-related questions
• Process optimization: identifying room for improvement in processes and implementing changes
• Documentation & reporting: creating reports on data protection incidents or general data protection topics for the DPO and weekly reports for the line manager for presentation in the performance board
• Risk assessment & compliance: support in assessing data protection risks in new projects or processes
• Distribution and independent handling of email requests or requests from the DPO: all incoming tickets are divided among team members, with no specialization in the tasks. Tickets are created and tracked in Jira.

Approach/Methods:

• Stakeholder management
• Communication at C-level
• Timeline and implementation plan

• Software packaging and distribution with SCCM/MECM
• Application responsibility and support (50–100 applications)
• Documentation via ticket system
• User management via AD console
• Software updates and distribution
• Maintenance and updating of software packages
• Customizing scripts with PowerShell
• Rolling out and implementing new software
• Supporting IT security and compliance

Tools and software: Confluence, M365, Active Directory, Intune, Endpoint Management, SCCM/MECM, PowerShell, VMware Hardware: Lenovo, Cherry, Plantronics, Jabra + peripherals

• Projects at Raiffeisen Software Group (RSG), Linz from 2022-01-01 to 2025-03-31: application development on mainframe with PL/1, DB2, JCL, Tabex; development environment with idz, Jira, Dimensions, Confluence; execution of projects in banking reporting (own funds, capital requirements, large exposures, leverage ratio)

• Project at Airbus, Hamburg from 2020-01-01 to 2022-12-31: mainframe system enhancements (TAKSY) in agile environment (Scrum, SAFe); business analysis; technical design; implementation (PL/1, DB2, IMS, JCL); test management; deployment

• Planning, steering, and monitoring the Corporate Responsibility Tech Enablement project for IT
• Concept and implementation of the EUDR (EU Deforestation Regulation)
• Concept and implementation of the Eco-Design Regulation
• Continued support of projects within the Corporate Responsibility strategy
• Definition and review of guidelines (e.g. governance, success metrics) and, if needed, analysis of issues and their solutions
• Overall project management, marketing, communication, and quality assurance for the projects
• Creation of the project plan including timeline/roadmap, budget, and resources
• Ensuring compliance with budget and deadlines
• Defining guidelines for project control, methods, and priorities
• Planning and tracking resources and effort, also together with other IT teams
• Evaluation of projects and preparation of results (reporting to management)
• Identification and reduction of risks
• Regular communication with stakeholders
• Steering internal and external stakeholders and service providers (Jira, Confluence, backlog management, task tracking, SharePoint, MS 365 platform etc.)
• Development of standards and process automation

Label: Azure Cloud, Jira, Confluence, Power BI, SAP BW, AWS, Miro, Bee360, Draw.io, SharePoint, MS 365 platform, Trello etc.

• Conducted as-is analysis and assessed the status quo

• Identified required actions and consolidated them into work packages

• Analyzed content management systems

• Reviewed AI tools

• Evaluated and planned data migration

• Prepared a project plan for implementation in four phases

• Identified and communicated project risks

• Tracked status and handled communication

• Developed a solid plan for implementing the website relaunch

• Refined, prioritized, and phased the project scope

• Assessed integration of additional enterprise systems (especially CRM)

• Evaluated potential uses of AI solutions

• Planning, managing, and executing IT projects in network architecture, hybrid cloud solutions, asset management/CMDB implementation, and system hardening (clients, servers, databases)
• Ensuring all projects are delivered on time, within budget, and meet quality standards
• Identifying and managing risks and proactively resolving issues
• Collaborating closely with technical and non-technical stakeholders to ensure project objectives are achieved
• Defining and tracking KPIs and progress reports for all project phases