Microsoft SharePoint Experts in Hamburg

VALUE ADDED:

The structured analysis and further development of business requirements and processes is driving the modernization of contract administration in a focused manner. Complex business matters and dependencies are made transparent, optimization potential is identified, and transferred into scalable solution approaches that enable as much straight-through processing as possible. This creates clearer and more efficient processes as well as reliable decision-making and implementation foundations for business departments, architecture, and development.

• Development of business requirements and processes for the further development and modernization of contract administration
• Creation and further development of business concepts, process descriptions, and decision-making documents for implementing new and optimized processes
• Analysis of existing processes and identification of optimization potential to simplify and scale processes
• Structuring of complex business matters in a dynamic project environment to ensure transparency and traceability for all involved
• Identification and clarification of business dependencies and interfaces, especially in interaction with adjacent systems and departments
• Contribution to business target models and development of solution approaches for new, scalable processes that also enable straight-through processing
• Leadership and moderation of business workshops to coordinate and further develop requirements with internal stakeholders from business departments, architecture, and development
• Prioritization of business topics and requirements for targeted implementation
• Support with testing, reviews, and quality assurance, including the creation and coordination of business test cases to verify the implemented solutions
• Use of SharePoint and Kanban to document and manage tasks

• Defined and established the areas of responsibility
• Built a governance model for the department and its areas of responsibility
• IT strategy, project management, process management, and quality and sustainability management
• Developed a communications strategy for the group
• Created the IT strategy
• Designed templates, guidelines, and processes for consistent ways of working
• Recorded strategic guidelines and grouped ongoing projects – derived a roadmap for strategic planning
• Reviewed ongoing projects
• Prepared staffing calculations and capacity planning
• Defined job profiles

Rollout of printers and PCs

• Effective management of external service providers to ensure smooth operations.
• Planning and implementation of a global rollout for 150,000 clients.
• Carrying out a comprehensive risk analysis, including overall risk, site-specific risks, and security risks.
• Successful consolidation of two existing ServiceNow systems to optimize service management.
• Close coordination with program management to achieve the project goals.

• Optimization of business results and expansion of sales activities
• Responsible for personnel organization
• Introduction of a document management system (DMS)
• Introduction and optimization of the ERP, CMS and CRM landscape
• Introduction of digital signatures
• Increase in revenue, reduction in costs and increase in EBIT

• Administration and further development of the M365 environment including Teams, Exchange Online, Intune and SharePoint Online
• Development of dashboards for performance monitoring using Microsoft Power BI
• Implementation of user requirements and processes with low-code/no-code technologies (Power Apps, Power Automate)
• Use of Jira and Azure DevOps to plan and implement user stories in an agile project context
• Participation in daily stand-ups, sprint planning, sprint reviews and retrospectives as technical point of contact
• Planning and implementation of security policies using Azure Conditional Access and multi-factor authentication
• Configuration and deployment of clients and applications via MECM (SCCM) and Baramundi

• Responsible for the overall planning, concept development, and operational implementation of content production for Queisser Pharma and Doppelherz International, including the coordination of video and photo productions for international content.
• Strategic planning, management, and implementation of the D2C content strategy for Doppelherz Germany, especially for platforms such as Amazon, to increase reach, engagement, and conversion.
• Independently developed and implemented the collagen beauty campaign and organized and managed the Doppelherz brand film project, including close coordination with internal departments, external agencies, and production service providers.
• Ensured deadlines, budgets, and quality standards while consistently following the Doppelherz guidelines.

• Development of ETL pipelines with Talend (7/ Enterprise)
• Development/adaptation of database schema/database functions (PostgreSQL)
• Development of GIT CI pipelines

Technologies: Talend Enterprise, Git, PostgreSQL, Dbeaver, SQL, PL-SQL, Liquibase

• Disciplinary and professional leadership of the IT and service team
• Definition and documentation of the Current Mode of Operation (CMO) in Confluence: application landscape, infrastructure, networks, backup & storage
• Development of the Future Mode of Operation (FMO) including process analysis & stakeholder interviews with all departments using BPMN and flowcharts
• Optimization of license management: reduction of ongoing software costs by approx. 17% p.a.
• Introduction and establishment of Jira as the central tool for project and service management
• Introduction and rollout of the HR software MindKey to digitize HR processes
• Introduction of a VoIP solution with Microsoft Teams incl. PSTN connection to replace classic telephony
• Introduction of the production and planning software OptiControl to digitize operational processes
• Rollout of Intune as a Mobile Device Management solution for Windows, iOS and Android
• Build-up of Power BI dashboards for machine park monitoring and financial reporting
• Planning and execution of the IT consolidation of two locations for 170 users
• Introduction of automated penetration testing with Pentera
• Coaching and mentoring the team in agile methods & project management
• Operational support in day-to-day business: administration, incident & change management
• Management of external service providers and assurance of the quality of outsourced IT services
• Responsibility for the IT budget incl. planning and controlling
• Direct reporting line to management with regular management reports on IT KPIs, budget and project status

• Privacy by Design and by Default
• Working with OneTrust: creating and managing records for requesters
• Interface role: mediation and communication between the DPO and the specialist departments, including clarifying data protection questions
• Handling data protection incidents: analysis, documentation, and coordination of measures
• General advice on data protection topics: support with data protection-related questions
• Process optimization: identifying room for improvement in processes and implementing changes
• Documentation & reporting: creating reports on data protection incidents or general data protection topics for the DPO and weekly reports for the line manager for presentation in the performance board
• Risk assessment & compliance: support in assessing data protection risks in new projects or processes
• Distribution and independent handling of email requests or requests from the DPO: all incoming tickets are divided among team members, with no specialization in the tasks. Tickets are created and tracked in Jira.

Approach/Methods:

• Stakeholder management
• Communication at C-level
• Timeline and implementation plan

• Gathering, evaluating, and prioritizing strategic demands from the Electronics and Power Systems business units
• Supporting the digitalization of business processes for Electronics and Power Systems
• Process digitalization and IT architecture planning, including network infrastructure
• Reviewing demands with regard to existing solutions in coordination with IT and business departments
• Designing and implementing possible business architectures
• Planning implementation projects, in particular supporting import control through the introduction of SAP GTS
• Acting as the interface between business departments and IT
• Creating and implementing concepts for IT security, compliance, data protection, and the protection of classified information
• Conducting workshops, process analyses, and training sessions
• Stakeholder management and change management
• Technologies used: SAP GTS, SAP MM, SAP SD, MS Office 2016, MS SharePoint, ServiceNow, SharePoint

• Software packaging and distribution with SCCM/MECM
• Application responsibility and support (50–100 applications)
• Documentation via ticket system
• User management via AD console
• Software updates and distribution
• Maintenance and updating of software packages
• Customizing scripts with PowerShell
• Rolling out and implementing new software
• Supporting IT security and compliance

Tools and software: Confluence, M365, Active Directory, Intune, Endpoint Management, SCCM/MECM, PowerShell, VMware Hardware: Lenovo, Cherry, Plantronics, Jabra + peripherals

• Consulting, training, and coaching in the financial sector on strategy, organization, and IT topics

• MorgenFund: Advising the operator of a fund platform on software selection for a sub-ledger "Cash Accounts" based on Virtual IBANs (VIBAN)

• Structuring requirements, market screening, creating RfIs, communicating with vendors, and conducting the selection process

• UniCredit/HypoVereinsbank: Workstream lead "Booking and Customer Reporting" in the payment transformation project "PULS"

• Business analysis, creating business requirements and aligning solution items as part of the functional specification with the bank's IT service providers

• Business analysis of SEPA CT and SWIFT MX (.camt, .pain, and .pacs formats), change management, team lead for a virtual team of fifteen line experts, and stakeholder management

• equensWorldline Germany: Program management for three projects of the SWIFT service bureau (CBPR+, ESMIG, and Euro1Step1 migration) as part of the SWIFT MX migration

• Managing individual project managers regarding overarching goals and requirements; reporting to internal and external committees and stakeholders; coordinating with dependent projects and programs

• Project management/PMO: interim project management, stand-in for project managers, resource planning, budget and cost management, general PMO tasks

• Projects at Raiffeisen Software Group (RSG), Linz from 2022-01-01 to 2025-03-31: application development on mainframe with PL/1, DB2, JCL, Tabex; development environment with idz, Jira, Dimensions, Confluence; execution of projects in banking reporting (own funds, capital requirements, large exposures, leverage ratio)

• Project at Airbus, Hamburg from 2020-01-01 to 2022-12-31: mainframe system enhancements (TAKSY) in agile environment (Scrum, SAFe); business analysis; technical design; implementation (PL/1, DB2, IMS, JCL); test management; deployment

• Planning, managing, and executing IT projects in network architecture, hybrid cloud solutions, asset management/CMDB implementation, and system hardening (clients, servers, databases)
• Ensuring all projects are delivered on time, within budget, and meet quality standards
• Identifying and managing risks and proactively resolving issues
• Collaborating closely with technical and non-technical stakeholders to ensure project objectives are achieved
• Defining and tracking KPIs and progress reports for all project phases