Microsoft SharePoint Experts in Cologne

With project PRIZMA, DB will modernize its infrastructure on the one hand, and develop a fail-safe IT landscape on the other hand, which can be restored quickly and securely in case of a disaster.

• Capture current architectures of existing systems as well as methodical consulting and development of target architectures
• Deepen and maintain the building plan / target IT landscape
• Implement technical architecture concepts & architecture descriptions
• Implement migration concepts for updating and further developing the platform and information systems
• Assess submitted improvement suggestions as part of the project
• Capability management: identify capability gaps, develop target visions, and support transformation planning within the enterprise architecture.
• Create a compatibility matrix of the components in use and compare dependencies of specific versions
• Create an IT concept for extending the platform with the following topics: hardware and software requirements, security, licensing, high availability, load balancing, backup & recovery, update strategy, monitoring integration, etc.
• Coordinate with business architects as well as technical architects from the cross-functional architecture area of the PRISMA program for the topics (backup, Active Directory, monitoring, Citrix, and business applications ...)
• Status meetings and alignment of project planning with the Release Train Engineer / Project Manager
• Advise the Release Train Engineer / Project Manager in identifying project risks
• Advise the System Architect Engineers in steering the implementation of the concept
• Implement the IT concept
• Document the infrastructure

Label: MS Project, LINUX, Windows, ORACLE, Java, REST, SharePoint, Microsoft Exchange, UML, Enterprise Architect, BPMN, AZURE, AWS, V-MODEL, Micro Service, VisualStudio, SAP S/4HANA, SCRUM(SAFE), ESB (TIBCO), Python, Innovator, LeanIX (TOGAF), Ansible, Ansible Tower, Ansible Automation, ROBOT, SpringBoot

• Project: ESU Windows and SQL Server consolidation / Configuration Management in ServiceNow
• Creation of an as-is analysis of all servers worldwide
• Creation of an as-is analysis of all SQL servers worldwide
• Creation of requirements analyses for SQL and server migrations
• Coordination of requirements with partners for migrations to Hyper-V (on-premises) or Azure Cloud
• Moderation of jour fixe meetings
• Creation of roadmaps and solution models for server migrations
• Setup of test scenarios
• Moderation of workshops for the introduction of a Global Admin Team
• Creation of data models (CMDB) in ServiceNow
• Conducting workshops for the CMDB data model
• Creation of solution models for the CMDB
• Creation of seamless configuration and work documentation for the CMDB
• Creation of reports for license management
• Creation of KPIs for data quality in ServiceNow
• Creation of a service catalog
• Moderation of workshops for creating service requests
• Interface between needs analysis and ServiceNow development team
• Systems used: Windows 7, Windows 10, Microsoft Office 365/2010, Windows Server 20xx, SQL Server 20xx, SharePoint, Azure Cloud, Hyper-V, ServiceNow, various tools

Analysis and optimization of end-to-end processes in different business areas such as sales, procurement, order processing and logistics. Redesign of the ERP. Identification of optimization potential, especially in areas with media breaks and manual tasks, as well as creation of a prioritized transformation roadmap with clear business cases and implementation recommendations. Management of automation initiatives. RPA at the production site in China. Evaluation and introduction of relevant AI use cases as well as building basic AI competence in the organization. Training internal employees of the project team and supporting them in the transformation process to develop a continuous improvement culture. Close collaboration with IT and external implementation partners, reporting to senior management.

Main tasks and achievements:

• Analysis of business processes and design of automated processes
• Training and support for employees in China and Germany
• 20% cost savings in logistics
• Regular status reports to management

• Coordination and planning, execution, documentation, and analysis of test cases
• Development of test concepts considering best practices (e.g., test pyramid) with a focus on reliable, automatable test runs
• Implementation and maintenance of test cases according to the test concepts
• Technologies: Citrix Workspace, Shopify, Jira, Xray, MS Teams, MS SharePoint, Confluence, MS Office 365

• Structured analysis and evaluation of business processes

• Gathering, documenting, and prioritizing requirements

• Creating business-friendly and technically executable process models

• Use of Camunda tools

• Deriving requirements and interfaces from BPMN diagrams

• Coordination with stakeholders and business units

• Translating business requirements into technical solution designs

• Implementing efficient and tailored applications

• Systematic collection, analysis, and documentation of requirements

• Prioritizing and validating requirements in close collaboration with stakeholders

• Alignment between business and development to ensure shared objectives

• Creating use cases, user stories, and acceptance criteria

• Continuous requirements and change management throughout the project lifecycle

• Define project goals and create project plans

• Delegate tasks and monitor project progress

• Monitor budgets and inform stakeholders

• Mendix: Architecture, development, and maintenance of custom applications (Microflows, Domain Model, Security, XPath)

• Modeling Mendix workflows for process optimization

• Develop scalable apps with Mendix including REST/SOAP integration with SAP, SQL, Azure & SharePoint

• UI design for Mendix using Atlas UI, Fluent UI, HTML, CSS, JavaScript

• Develop web & mobile apps with Mendix using agile methods (Scrum, Kanban)

• Implement business logic with Mendix Microflows and Nanoflows

• Performance optimization and architecture improvements for Mendix applications

• Conduct Mendix training

• Create technical documentation and best practices for Mendix

• Coaching and mentoring for low-code development with Mendix

• Responsibility, also as rollout manager, for the successful transition of a basic OZG platform into the client's standard operations by planning and implementing measures along Service Transition and Service Operation according to ITIL, including workshops in a SAFe environment with more than 40 operational stakeholders
• Building and maintaining cross-organizational stakeholder relationships by organizing and running various information sessions on technical configurations and user guides (platform and EfA services)
• Designing and improving various operational and project documents such as the ITIL operations manual, OLA, SLA, service support concept and rollout instructions
• Modeling project-based processes according to BPMN 2.0, EPK and UML related to OZG services with the goal of integrating them into the operational e-government process landscape (SOA)
• Coordinating operational stakeholders and KPI reporting to the project management team using agile methods according to SAFe
• Tech stack / tools: Microsoft 365 (SharePoint, OneNote, Outlook, Teams), Skype for Business, Cisco Webex, ADONIS, MindManager, Jira, Confluence

AI Strategy & Enablement for SMEs Management consulting – SMEs (e.g. marketing boutique, IT & office services)

Concept and delivery of structured AI introduction and strategy workshops for small and medium-sized businesses. Result: Practical AI status assessment, prioritized use case list, and management decision template as the basis for the next steps in the company’s AI development.

Activities

• Needs analysis and individual preparation of the consulting formats
• Facilitation of a structured AI status assessment including vision, mission, and target picture
• Identification and prioritization of relevant AI use cases and action fields
• Creation of management decision templates and roadmaps
• Raising awareness for opportunities, risks, and success factors of AI introduction
• Support for first customers with AI-supported automation scenarios
• Supporting people and teams through the change process of AI introduction (CM)

Methods / Tools / Technologies

Methods:

• AI status assessment & use case analysis
• Workshop moderation / facilitation
• Requirement Management
• Change Management (PROSCI)

Tools:

• Generative AI tools (e.g. ChatGPT, Claude)
• Automation/AI coding tools (e.g. n8n, Claude Code, Visual Studio, Antigravity)

Technologies:

• Prompt engineering
• AI workflow automation

• Project management for the location consolidation of a major telecom provider (client: Telefonica) since 2023
• IT multi-project management for a large leasing company (client: Athlon) from 2021 to 2022
• Migration of applications to the cloud and to another data center
• Extension and optimization of the application landscape through additional projects
• Project management for developing a platform for internet access on airplanes of various airlines (client: m3Connect/Deutsche Telekom) 2021
• Responsible leadership of an IP network consolidation (infrastructure project) at a major telecom provider (client: Cisco/Vodafone) from 2017 to 2020
• Planning and coordination of migrations and rollouts
• Team leadership integrating different teams (network operators, hardware and service suppliers)

• Full product responsibility from a business perspective: requirement analysis, UX design, product strategy, and go-to-market implemented without an internal dev team using fully AI-supported development (Claude Code / Anthropic)
• Technical differentiation: KRITIS-compliant air-gapped deployment (Windows/NSIS), GDT interface for PVS integration, DATEV-LODAS export for payroll
• Managed pilot operation with initial external client (Dormagen medical practice): structured requirement gathering, test support, error analysis, and release management
• Developed rollout and sales strategy for market entry in the segment of private practices and small medical centers
• Human-in-the-Loop development principle: business decision → AI implementation → manual review → approval → release – each sprint documented in Jira (TIME project), every change traceable via co-authored commits
• Product outcome: Tauri/Rust desktop app with GDT watcher, multi-tier model (Starter/Professional/Enterprise), cloud mirror on Hetzner/Traefik, complete ISMS framework based on ISO 27001 and BSI basic protection as product foundation
• Direct method validation for the test manager role: hands-on experience with quality assurance of AI-generated products from a user perspective, review gate discipline, release approval under GDPR and the EU AI Act

• Taking over the troubled project from the internal project management and successful turnaround of project phase 1 (cutover of approx. 1000 servers (VMs)/standard desktops, specialized desktops)
• Responsible project management for the successful phase 1 transition (planning in the shortest possible time followed by implementation (very successful with low ticket volume))
• Stakeholder management – taking over direct (daily before cutover) communication with the client from the Chief Operation Manager in the format of regular meetings in taskforce mode. Rapid rebuilding of the previously lost trust base and restoration of the client relationship for optimal satisfaction
• Taskforce mode to eliminate all existing issues/showstoppers before cutover
• Scope clarification, setup, and scheduling of phase 2 activities (e.g. silo/admin servers)
• Kick-off of phase 2 / handing the project back to the success line for the internal project management/line to handle the remaining defined topics
• Establishing, preparing, and conducting steering committees with V-1 management to align the guardrails
• Moderation of various regular meetings and operational workshops
• Participation in the lessons learned with the client to address dissatisfaction related to the internal project management (before my start! They are extremely satisfied with my work)
• Tools: Atlassian Suite (Confluence/JIRA), MIRO, Sharepoint; MS Office (PowerPoint, Excel, MS Project)

• Network elements, network, operational and operator-related systems
• Supporting around 20 different products (managed agile)
• Requirements analysis and management (functional and non-functional)
• Test concept and planning (scope, test phases, effort, schedule, resources, organization, etc.)
• Aligning approach with clients and service providers
• Managing and assisting in creation of test cases for system, integration and end-to-end tests
• Guiding and supporting test execution
• Defect management and planning bug fixes with external providers
• Preparing and facilitating workshops
• Regular reporting and creating automated test reports
• Further development of agile testing methodology and configuration of supporting tools
• Conceptual support in developing a quality seal for rating product and service quality of internal and external providers
• Requirements engineering based on ISO/IEC 25010, Scrum, SaFE
• BMC Remedy, Atlassian Confluence, Atlassian Jira (including plugins Xray, Structure), Microsoft Office (incl. Visio), Obsidian, doxis document management system, Gitlab, Obsidian

• Agile support for five teams in the Sales & Marketing cluster in B2C sales
• Agile coaching and support in introducing and optimizing agile methods (Scrum, Kanban)
• Facilitating Scrum events: planning and running Scrum meetings, workshops, and retrospectives
• Team development by encouraging self-organization and productivity through coaching and targeted measures
• Impediment management: identifying and removing obstacles to improve efficiency in B2C sales
• Stakeholder management: collaborating with Product Owners and leaders to align goals
• Promoting an agile culture by supporting change initiatives and implementing agile best practices

• Overall responsibility for platform transformation across ERP, CRM, PIM, and AI-driven process automation
• ERP transformation: Implementing and migrating to Microsoft Dynamics 365 Business Central
• CRM & growth stack: Implementing HubSpot as the central CRM and a platform for lead and marketing automation
• Product data & commerce enablement: Introducing an ePIM to scale category management and digital commerce processes
• AI-driven process automation: Designing and implementing agent-based AI workflows to automate processes in business services, accounting, tender management, and marketing
• Building a scalable platform organization including product development, DevOps, UX, cloud engineering, and corporate IT
• Implementing modern product and portfolio governance (e.g., OKRs, portfolio boards, value-based roadmaps) to manage technology-driven initiatives
• Harmonizing heterogeneous system landscapes and transforming them into a modular, scalable platform architecture (ERP, CRM, PIM, integrated customer journeys)
• Coaching and developing product owners, tech leads, delivery managers, and UX teams to build a scalable product organization

• In-depth forensics of old and new data sources
• Enhancing existing reports and creating new data analyses
• Data preparation from source systems and semantic models
• Azure DevOps integration
• Tools/Skills: MS-PowerBI, DAX, MS-Office 365, PowerQuery, M, PowerAutomate, Redmine, SharePoint, SQL (T-SQL, Oracle), MS Fabric