Microsoft Dynamics 365 Experts in Switzerland
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Meet FRATCH Experts in Switzerland, who have recently used Microsoft Dynamics 365
Michael R.
Last position:
Project Manager, Hustler, & Hound “Project KPIs on the Internet” at Global-KPI
- Project management, Hustler (identifying the complete financial operations, including Sales, Pitching, Financial Analysis, & Business Models) and Hound (identifying real customer needs, including Research, & Analysis) to build an online project KPI system.
- The system enables users to make well-founded decisions to keep projects on track according to their key parameters or bring them back on track when there are negative deviations from the plan.
- Provision of a forecast in addition to the current status.
- Automatic calculation and display of KPIs based on project key parameters entered by the user.
- Skills: Project Management, Project KPIs.
- Problem Space: Co-Innovation Builder (CIB), Corporate Innovation Team Set Up, Team Profile/ Team Canvas, Design Thinking, highlighting people, creating customer personas, researching the market, defining the problem.
- Solution Space: Narrowing down the problem, how to turn ideas into solutions, how to turn solutions into a concept, customer journey, Business Model Canvas, Value Proposition Canvas, prototyping, fine-tuning the prototype and Business Model Canvas, final pitch.
Vincent V.
Last position:
IT Business Partner & Enterprise Architect at Sulzer
- Established the Enterprise Architecture function from the ground up for Sulzer Group (~13,500 employees, CHF 3.6B revenue)
- Defined the Technical Governance framework, Target Operating Model, and IT PMO foundation now governing architecture decisions and portfolio demand across all divisions.
- Deployed SAP LeanIX as the authoritative application portfolio system of record - catalogued 500 applications group-wide (140 for Chemtech), onboarded business and IT stakeholders, and initiated integration with ServiceNow to embed architecture data into operational workflows.
- Led the divisional & group wide Application Rationalization initiative
- Decommissioned 15% of the 140 applications Chemtech portfolio, delivering CHF 627k in run-rate savings over two years and materially reducing licensing and support exposure.
- Defined and executed the divisional AI Roadmap in partnership with Sales, Legal, and R&D leadership
- Delivered 4 AI solutions into production (including Sales process harmonization and LLM-based IP conflict detection) from a portfolio of 7 prioritized initiatives.
- Built and owned the 3-year IT Strategic Roadmap for Chemtech
- Aligned cloud and technology architecture with divisional business priorities and a CHF 1.5M annual investment envelope.
- Delivered CHF 500k in cost avoidance by challenging and discontinuing funded but low-value initiatives, demonstrated governance discipline and executive influence, with zero implementation spend.
Frank G.
Last position:
Agile Coach and Program Manager at Centris AG
The insurance application service provider in Switzerland intended to develop a multi-channel output system to support their customers on their digital enhancement journey.
- Established an Agile Release Train based on SAFe 6.0
- Trained all ART leadership
- Coached the development of the solution intent
- Established 5 teams in the ART. Developed the Epic and Feature Backlog for the team.
- Planned and coached 2 PI planning sessions
The insurance application service provider in Switzerland intended to transform their claims management BPO and IT team into an agile delivery organization.
- Established an Agile Release Train based on SAFe 6.0
- Trained all ART leadership
- Coached the development of the solution intent
- Established 2 teams in an ART.
- Developed the Epic and Feature Backlog for the team.
- Planned and coached 2 PI planning sessions
Hanspeter J.
Last position:
Lead Consultant Salesforce DACH at DXC Technology
- Recording, validating and coordinating customer requirements
- Analyzing commercial processes at customers, as well as designing and implementing solution designs in Salesforce
- Designing and developing Salesforce architectures based on Sales and Service Cloud
- Maintaining and expanding own competence in order to know the new functions of Salesforce
- Taking an active role in the pre-sales phase and working closely with the sales and pre-sales teams
- Building and consolidating maturity within the team in new topics
- Actively helping to define and align own role within the DXC Best Practice
- MC Growth implementation
- AI Agentforce Agents Builder
- Agent Designer with elements.cloud
- Salesforce ORG assessments
- Process configuration mining
- Single point of contact for SFDC contacts global
- Project coordination with the EMEA and global head
- Proposal presales work with Salesforce AE and client partners for global accounts
Christian B.
Last position:
5G Campus Product Advisor Telco at German railway group
- Definition of a product concept and end to end solution delivery (turnkey) for a Digital Efficiency Hub for Railway Maintenance based on 5G campus networks. Integration of various hardware and software systems in a comprehensive delivery with success metrics. Laise the concept and process across the enterprise. Compliant process definition and financial management with commercial model.
Technologies: 5G, RAN, SAP, Cloud, Enterprise Architect, Autonomous Robots, ITIL, CoBIT, TBM, BSI, ISO 27001
Peter P.
Last position:
Consultant Strategy & Digital at Polynova AG
- Designed the growth and digital strategy for an EU distributor
- Established a differentiation strategy focusing on horizontal portfolio expansion, ESG and SG&A cost reduction using new digital sales and service channels
- Offered same-day logistic delivery for key customers, increasing customer satisfaction by 25%
Vitaly P.
Last position:
IT Project Manager UCC at Office for Informatics, Canton of Zurich
- Collaboration with and deputizing for the service manager for UCC (product owner)
- Interface management for UCC with other functionalities as part of the digital workplace
- Control of infrastructure tests and rollout, monitoring dependencies with other sub-projects
Philipp S.
Last position:
Equity Portfolio Manager - Digital Wealth Management at Interactive Brokers LLC
- Solely responsible for two portfolios totaling USD 1 million with an average monthly performance of 2%
- Responsible for the investment strategy, specializing in US equities and ETFs (exchanges: NASDAQ and NYSE)
- Market, trend, data, and technical chart analysis
- Risk management – diversification, daily/weekly risk mitigation measures (rebalancing) to ensure optimal portfolio profitability
Rami L.
Last position:
Board and Business Advisor, part-time at CloudMotiv
Advising the founders on commercial GenAI-empowered enterprise solutions including strategy, positioning, product architecture, implementation and organizational scaling to meet global client needs.
Supported the creation of the IoT commercial drone business vertical, delivering on six continents.
Supported the exit from the India only predictive machine maintenance software joint venture.
Supported the long-game entry into the proprietary AI embedded software solutions area, now at MVP and client PoC stages in Financial Research (footnote.ai) and EPM & ERP (cloudbooks.ai) in Asia.
Roberto Z.
Last position:
Independent Proprietary Trader at Financial markets
Ala L.
Last position:
VR/AR/ML Project Site Lead (contract by Experis) at Meta
- Acted as project lead in different internal projects, including the development and implementation of innovative solutions based on machine learning, virtual and augmented reality with the aim of providing great user experience
- Drove project planning, execution and reporting, designed risk mitigation and schedule adjustment plans to bring the projects on the green path
- Directed the process optimization and conducted project reviews by being the liaison between engineering teams and executive stakeholders
- Served as agile coach and led the scrum ceremonies such as daily stand-ups, sprint planning, sprint review and sprint retrospective
Zafer B.
Last position:
Lead Test Automation Engineer at Unknown
- Playwright-based API test automation for the Oracle JD Edwards ERP system
- Development of a TypeScript/Node.js test framework with MSSQL database integration
- End-to-end business process automation for order processing, customer management, etc.
- OpenAI integration for automatic PDF document validation
- Jira/Xray integration for automated test reporting with dashboard
- REST API client development with role-based authentication
- Test data management, dynamic ID validation, and cross-test data sharing mechanisms
Discover over 15,000 top freelancers
Statistics of experts using Microsoft Dynamics 365
Aggregated from the professional profiles of matched freelancers.
Experience
24 years
Position duration
2.2 years
Positions per freelancer
12
Top business areas
Information Technology, Product Development, Project Management
Top industries
Information Technology, Banking and Finance, Professional Services
Certification focus areas
Project Management, Information Technology, Operations
Bachelor's degree or higher
90%
Master's degree or higher
80%
Certifications per freelancer
6
Most common languages
English, German, French
Speak two or more languages
100%
Based on our profile pool as of 29 Oct 2026.
Daily rate distribution
The chart shows how the daily rates of experts in this technology in Switzerland are distributed, based on recent contracts on our platform. Each bar covers a rate range — its height shows the share of experts charging within that range.
Average rates of experts in Switzerland using Microsoft Dynamics 365
Rates are based on recent contracts and do not include FRATCH margin.
The average daily rate is the mean of all daily rates from recent contracts of comparable freelancers on our platform.
The median daily rate is the middle value of all daily rates — half of comparable freelancers charge less, half charge more. Unlike the average, it is barely affected by outliers.
Calculated based on our freelancers’ daily rates as of 29 Oct 2026. Actual rates may vary depending on seniority level, experience, skill specialization, project complexity, and engagement length.
Microsoft Dynamics 365 experts industry focus
See which industries our matched freelancers work in most often — every figure is calculated live from the freelancers on FRATCH.
- Information Technology (92%)
- Banking and Finance (83%)
- Professional Services (75%)
- Manufacturing (67%)
- Energy (50%)
- Pharmaceutical (42%)
- Healthcare (33%)
- Insurance (33%)
Please note that freelancers can work across multiple industries, so percentages overlap.
About the technology
Business platform
Microsoft Dynamics 365 is a suite of cloud applications for customer relationship management and enterprise resource planning. It covers sales, customer service, field service, finance, supply chain management and business operations. Companies use it to connect commercial, financial and operational data in one Microsoft ecosystem.
Core applications
The right professional may work with Sales, Customer Insights, Customer Service, Field Service, Finance, Supply Chain Management or Business Central. Projects can include configuring workflows, creating service processes, managing inventory and improving forecasting. The selected applications should reflect the company’s processes rather than reproduce generic templates.
Microsoft ecosystem
Dynamics 365 relies on Microsoft Dataverse, Power Apps, Power Automate, Power BI and Microsoft Teams. Strong specialists also understand Azure services, Microsoft Entra ID, APIs, data models and security roles. Experience with Outlook, Excel and SharePoint helps connect daily work with structured business processes.
Typical engagements
- Configure sales, service, finance or supply chain processes
- Migrate customer, product and transaction data
- Connect Dynamics 365 with ERP, CRM and external systems
- Create Power Apps, Power Automate flows and Power BI reports
- Prepare testing, training, documentation and go-live support
When to bring in expertise
Companies often need freelance expertise during a rollout, an application change or a difficult integration. Support is also useful when adoption is low, data quality is poor or existing customisations make upgrades risky. In Switzerland, remote collaboration can work well for configuration and analysis, while workshops, process mapping and training may benefit from on-site sessions and suitable language coverage.
Quality signals
Strong professionals translate business requirements into maintainable configurations and explain trade-offs clearly. They ask about processes, ownership, security and reporting before changing the system. Look for practical experience with testing, release management, data protection, user adoption and documentation, not only familiarity with Microsoft product names.
Frequently asked questions
Everything clients usually want to know about Microsoft Dynamics 365, in one place.
Microsoft Dynamics 365 is used to manage customer relationships, sales, service, finance, supply chains and business operations. Companies select the applications that fit their processes and connect them through shared data, workflows and reporting.
Dynamics 365 is often considered when a company already relies on Microsoft 365, Azure, Power Platform or Teams. Salesforce can be a strong alternative for CRM-led programmes, while SAP may suit broader enterprise resource planning needs; the best choice depends on process scope, integration requirements and existing systems.
A strong Dynamics 365 professional may also work with Dataverse, Power Apps, Power Automate, Power BI, Azure, APIs and Microsoft Entra ID. Data migration, security roles, solution management, testing and change enablement are equally important for a reliable implementation.
The right level of Microsoft Dynamics 365 experience depends on the application, integration landscape and project stage. A configuration-focused engagement may need a specialist familiar with a defined module, while a complex rollout calls for someone who can lead discovery, data migration, testing and release planning.
Dynamics 365 work is often suitable for remote collaboration because configuration, analysis, documentation and testing can be handled online. On-site workshops may still help with process mapping, training and stakeholder alignment, especially when teams across Switzerland need shared language and terminology.
Ask a Dynamics 365 freelancer to explain a comparable implementation, the decisions they made and how they handled data, security and testing. Review practical deliverables such as process maps, solution designs, migration plans and user documentation rather than relying only on certifications.
Microsoft Dynamics 365 can often be configured with native settings, Dataverse and Power Platform tools. Custom code or Azure services may be appropriate for complex integrations, specialised logic or performance needs, but a careful professional first checks whether a maintainable standard approach is sufficient.
Before starting with Dynamics 365, a freelancer should understand the selected applications, business processes, data ownership, environments and release approach. Clear access rules, decision-makers, documentation and acceptance criteria make remote or on-site collaboration much more effective.
The average hourly rate of freelancers in Switzerland who have used Microsoft Dynamics 365 in their recent projects is 131 €, which corresponds to a daily rate of about 1,051 € based on an 8-hour working day.
Of the freelancers in Switzerland who have used Microsoft Dynamics 365 in their recent projects, 90% hold at least a Bachelor's degree and 80% hold at least a Master's degree.
On average, freelancers in Switzerland who have used Microsoft Dynamics 365 in their recent projects have 24 years of professional experience, with a single engagement typically lasting around 2.2 years.
The most common languages among freelancers in Switzerland who have used Microsoft Dynamics 365 in their recent projects are English (100%), German (83%), and French (58%).
The most common industries among freelancers in Switzerland who have used Microsoft Dynamics 365 in their recent projects are Information Technology (92%), Banking and Finance (83%), and Professional Services (75%).
The most common business areas among freelancers in Switzerland who have used Microsoft Dynamics 365 in their recent projects are Information Technology (100%), Product Development (83%), and Project Management (83%).
Main locations of FRATCH Experts, who have recently used Microsoft Dynamics 365
Our freelancers and interim experts are at home across the DACH region — available on-site in the major business hubs or fully remote. Choose a location to discover matched specialists, local market insights and up-to-date availability.
Zurich Request a free demo
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Philipp Thomaschewski
FRATCH CEO
