
Microsoft Dynamics 365 Experts in Zurich
to deliver connected business systems with AI-matched, vetted freelancersHire experts who configure sales, customer service and finance workflows, connect Microsoft Power Platform solutions, and improve Dynamics 365 adoption. FRATCH matches you quickly and precisely with vetted, available freelancers for your project.
Meet FRATCH Experts in Zurich, who have recently used Microsoft Dynamics 365
Vincent V.
Last position:
IT Business Partner & Enterprise Architect at Sulzer
- Established the Enterprise Architecture function from the ground up for Sulzer Group (~13,500 employees, CHF 3.6B revenue)
- Defined the Technical Governance framework, Target Operating Model, and IT PMO foundation now governing architecture decisions and portfolio demand across all divisions.
- Deployed SAP LeanIX as the authoritative application portfolio system of record - catalogued 500 applications group-wide (140 for Chemtech), onboarded business and IT stakeholders, and initiated integration with ServiceNow to embed architecture data into operational workflows.
- Led the divisional & group wide Application Rationalization initiative
- Decommissioned 15% of the 140 applications Chemtech portfolio, delivering CHF 627k in run-rate savings over two years and materially reducing licensing and support exposure.
- Defined and executed the divisional AI Roadmap in partnership with Sales, Legal, and R&D leadership
- Delivered 4 AI solutions into production (including Sales process harmonization and LLM-based IP conflict detection) from a portfolio of 7 prioritized initiatives.
- Built and owned the 3-year IT Strategic Roadmap for Chemtech
- Aligned cloud and technology architecture with divisional business priorities and a CHF 1.5M annual investment envelope.
- Delivered CHF 500k in cost avoidance by challenging and discontinuing funded but low-value initiatives, demonstrated governance discipline and executive influence, with zero implementation spend.
Christian B.
Last position:
5G Campus Product Advisor Telco at German railway group
- Definition of a product concept and end to end solution delivery (turnkey) for a Digital Efficiency Hub for Railway Maintenance based on 5G campus networks. Integration of various hardware and software systems in a comprehensive delivery with success metrics. Laise the concept and process across the enterprise. Compliant process definition and financial management with commercial model.
Technologies: 5G, RAN, SAP, Cloud, Enterprise Architect, Autonomous Robots, ITIL, CoBIT, TBM, BSI, ISO 27001
Peter P.
Last position:
Consultant Strategy & Digital at Polynova AG
- Designed the growth and digital strategy for an EU distributor
- Established a differentiation strategy focusing on horizontal portfolio expansion, ESG and SG&A cost reduction using new digital sales and service channels
- Offered same-day logistic delivery for key customers, increasing customer satisfaction by 25%
Vitaly P.
Last position:
IT Project Manager UCC at Office for Informatics, Canton of Zurich
- Collaboration with and deputizing for the service manager for UCC (product owner)
- Interface management for UCC with other functionalities as part of the digital workplace
- Control of infrastructure tests and rollout, monitoring dependencies with other sub-projects
Philipp S.
Last position:
Equity Portfolio Manager - Digital Wealth Management at Interactive Brokers LLC
- Solely responsible for two portfolios totaling USD 1 million with an average monthly performance of 2%
- Responsible for the investment strategy, specializing in US equities and ETFs (exchanges: NASDAQ and NYSE)
- Market, trend, data, and technical chart analysis
- Risk management – diversification, daily/weekly risk mitigation measures (rebalancing) to ensure optimal portfolio profitability
Ala L.
Last position:
VR/AR/ML Project Site Lead (contract by Experis) at Meta
- Acted as project lead in different internal projects, including the development and implementation of innovative solutions based on machine learning, virtual and augmented reality with the aim of providing great user experience
- Drove project planning, execution and reporting, designed risk mitigation and schedule adjustment plans to bring the projects on the green path
- Directed the process optimization and conducted project reviews by being the liaison between engineering teams and executive stakeholders
- Served as agile coach and led the scrum ceremonies such as daily stand-ups, sprint planning, sprint review and sprint retrospective
Discover over 15,000 top freelancers
Statistics of experts using Microsoft Dynamics 365
Aggregated from the professional profiles of matched freelancers.
Experience
21 years

Position duration
1.5 years

Positions per freelancer
12

Top business areas
Information Technology, Operations, Project Management

Top industries
Banking and Finance, Information Technology, Professional Services

Certification focus areas
Project Management, Information Technology, Product Development
Bachelor's degree or higher
83%
Master's degree or higher
83%

Certifications per freelancer
6

Most common languages
English, German, French

Speak two or more languages
100%
Based on our profile pool as of 16 Oct 2026.
Daily rate distribution
The chart shows how the daily rates of experts in this technology in Zurich are distributed, based on recent contracts on our platform. Each bar covers a rate range — its height shows the share of experts charging within that range.
Average rates of experts in Zurich using Microsoft Dynamics 365
Rates are based on recent contracts and do not include FRATCH margin.
The average daily rate is the mean of all daily rates from recent contracts of comparable freelancers on our platform.
The median daily rate is the middle value of all daily rates — half of comparable freelancers charge less, half charge more. Unlike the average, it is barely affected by outliers.
Calculated based on our freelancers’ daily rates as of 16 Oct 2026. Actual rates may vary depending on seniority level, experience, skill specialization, project complexity, and engagement length.
Microsoft Dynamics 365 experts industry focus
See which industries our matched freelancers work in most often — every figure is calculated live from the freelancers on FRATCH.
- Banking and Finance (83%)
- Information Technology (83%)
- Professional Services (83%)
- Manufacturing (50%)
- Pharmaceutical (50%)
- Education (33%)
- Energy (33%)
- Healthcare (33%)
Please note that freelancers can work across multiple industries, so percentages overlap.
About the technology
What Dynamics 365 does
Microsoft Dynamics 365 is Microsoft’s business application suite for managing customer relationships, sales, service, finance, supply chain and operations. It combines structured business data with workflows, reporting and automation. Companies use it to replace disconnected tools with processes that share a common data foundation.
Core applications
Dynamics 365 includes applications such as Sales, Customer Service, Field Service, Finance, Supply Chain Management and Business Central. Strong specialists select and configure the right combination rather than forcing every process into one module. They also align roles, permissions, records and approval paths with how the business operates.
- Map sales and service processes
- Configure finance and supply chain operations
- Connect customer, product and transaction data
- Build dashboards and operational reports
Ecosystem and tooling
The platform works closely with Microsoft Dataverse, Power Apps, Power Automate, Power BI and Copilot capabilities. Projects may also involve Azure services, Microsoft 365, Teams, SharePoint and external business systems. Specialists need to understand data models, solution management, APIs, security roles, integrations and release practices across this ecosystem.
When companies bring in specialists
Freelance expertise is useful during a new implementation, a migration from legacy systems or a major process redesign. Companies also engage specialists when internal teams need help with custom entities, integrations, data quality, reporting or user adoption. In Zurich, remote collaboration can work well, while workshops may benefit from on-site sessions and clear language coordination.
- Replace fragmented CRM or ERP processes
- Extend an existing Dynamics 365 environment
- Plan data migration and testing
- Stabilise integrations and releases
What strong professionals deliver
Experienced professionals begin with process discovery and a clear solution design. They document configuration decisions, keep customisations maintainable and test changes with real business scenarios. They can explain trade-offs to stakeholders, train users and hand over a system that internal teams can operate confidently.
How to assess a fit
Look for relevant module experience, evidence of successful integrations and a practical approach to governance. Ask how the specialist handles data migration, security, testing, change control and post-launch support. A strong fit can connect business goals with the details of Dataverse, Power Platform and the chosen Dynamics 365 applications without unnecessary custom code.
Frequently asked questions
Everything clients usually want to know about Microsoft Dynamics 365, in one place.
Microsoft Dynamics 365 is used to manage sales, customer service, field operations, finance, supply chain and related business processes. Its applications share data and can be extended with Power Platform tools, reporting and automation.
Dynamics 365 is often considered when a company already relies on Microsoft 365, Azure, Teams or Power BI. Salesforce is commonly focused on CRM, while SAP may be preferred for broader enterprise resource planning; the right choice depends on processes, existing systems, integration needs and internal skills.
A strong Microsoft Dynamics 365 specialist may also work with Dataverse, Power Apps, Power Automate, Power BI, Azure and Microsoft 365. Useful adjacent skills include API integration, data migration, security design, testing, solution management and business process analysis.
The required level depends on the scope and the applications involved. A configuration task may need focused module knowledge, while a migration or multi-application rollout calls for a specialist who can lead discovery, integration design, data validation, testing and adoption.
Microsoft Dynamics 365 work is often suitable for remote collaboration because configuration, documentation and testing can be managed online. Zurich-based companies may still prefer on-site workshops for process discovery, stakeholder alignment or user training, with language expectations agreed before the engagement.
Ask for concrete examples of comparable implementations, migrations or integrations rather than relying on module labels alone. A capable Dynamics 365 freelancer explains decisions clearly, documents configuration, tests against business scenarios and addresses security, data quality and maintainability.
Dynamics 365 can connect with Microsoft services and external systems through Dataverse, APIs, connectors, Azure services and integration middleware. The specialist should define data ownership, synchronisation rules, error handling, security and monitoring before implementation.
A freelancer should clarify the applications in scope, the current environment, customisations, data condition, release process and decision-makers. Microsoft Dynamics 365 projects also require careful attention to licensing boundaries, role-based security, documentation and collaboration with business users.
The average hourly rate of freelancers in Zurich, Switzerland who have used Microsoft Dynamics 365 in their recent projects is 119 €, which corresponds to a daily rate of about 950 € based on an 8-hour working day.
Of the freelancers in Zurich, Switzerland who have used Microsoft Dynamics 365 in their recent projects, 83% hold at least a Bachelor's degree and 83% hold at least a Master's degree.
On average, freelancers in Zurich, Switzerland who have used Microsoft Dynamics 365 in their recent projects have 21 years of professional experience, with a single engagement typically lasting around 1.5 years.
The most common languages among freelancers in Zurich, Switzerland who have used Microsoft Dynamics 365 in their recent projects are English (100%), German (83%), and French (67%).
The most common industries among freelancers in Zurich, Switzerland who have used Microsoft Dynamics 365 in their recent projects are Banking and Finance (83%), Information Technology (83%), and Professional Services (83%).
The most common business areas among freelancers in Zurich, Switzerland who have used Microsoft Dynamics 365 in their recent projects are Information Technology (100%), Operations (100%), and Project Management (100%).
Main locations of FRATCH Experts, who have recently used Microsoft Dynamics 365
Our freelancers and interim experts are at home across the DACH region — available on-site in the major business hubs or fully remote. Choose a location to discover matched specialists, local market insights and up-to-date availability.
Countries:
Request a free demo
Get in touch with the FRATCH team and we will get back to you within 4 hours.
Would you rather directly get in touch?
We always have the time for a call or email!
