Google Workspace Experts in Berlin

1000 Satellites (Coworking Space, Scale-up, 50–250 employees)

Support for a scale-up with up to 30 open positions, from defining job profiles and preparing offers through to negotiations

• International expansion & segment strategy: Built Germany footprint from zero, scaling to 1,000+ SaaS customers across four European markets, developing vertical value propositions, use cases, and segmentation models
• Planning, OKRs & single source of truth: Designed forecasting frameworks, pipeline diagnostics, territory/quota structures for a 30+ FTE commercial org, and established OKR-driven execution with shared dashboards and decision logs
• Operational excellence, automation & regulated delivery: Applied Lean Six Sigma methods and implemented automation and AI tooling across CRM and reporting, simplifying end-to-end workflows and reducing manual effort by ~25%
• Growth enablement & CX: Owned cross-functional growth experiments that increased activation by 30% and DAUs by 10% in a hybrid PLG + enterprise model
• Change management & cross-functional execution: Set KPI agreements with shared services, championed internal change programs, and drove adoption of new operating rhythms and tooling
• Risk management & portfolio steering: Established risk-aware customer prioritization and partnered with risk and finance teams on portfolio steering and resource allocation

• Building independent projects in the AI/developer tools space.
• Experimenting with product ideas, rapid prototyping, and go-to-market validation.
• Designing AI-native operating model—leveraging agentic pipelines, living context schemas, and rigorous eval harnesses to multiply individual contributor leverage and eliminate implementation bottlenecks.

• Creation of new reports, triggers, and alerts in Zendesk due to price adjustments in logistics

• Work within time-critical operating procedures; coordinate issues with customers, partners and central support.
• Maintain reliable handovers and concise incident communication when service, equipment or routing issues occur.

• Interim Product Owner for two new applications as part of the introduction of a new bonus points program within the entire Rewe Group
• Coordination of cross-team planning (initiative management) and implementation
• Responsibility for product vision, roadmap, backlog and stakeholder management within an agile scaled product development team
• Successful Go Live with both applications on 2024-09-24

• RegionRise helps companies to grow internationally by developing expansion strategies, sales operations and organisational readiness for growth.
• Clients include:
• SedaiNow: Interim Chief Strategy Officer, developing the product and go to market strategy
• Elevated Elements Group: Organisational development and commercialisation of a chemical recycling company
• Swiss Green Fuel: Moving the HQ from China to Switzerland, re-branding & positioning, commercial and fundraising strategy
• Prodeval S.A.: Operational sales to enter the German biogas market
• ParallelWorlds.Ai: European expansion for a digital twin platform
• Nomnio: Market entry and growth strategy for a full-stack IoT solution development company
• Mosaic Venture Labs: Supporting the preparation of Taiwanese startups expanding into the USA
• Viessmann Family Office: Evaluating the DACH market for a digital twin & IoT integration solution in the real estate space

Discovery, Delivery, Research, in-depth interviews, user testing, requirements definition, stakeholder management, product strategy, mission & vision, prototyping, sprint planning, prioritization, workshop facilitation, etc.

Driving AI model quality at scale — evaluating prompt-response accuracy, flagging edge cases, and maintaining SLA-compliant workflows across distributed global teams.

• Analyse AI prompts and side-by-side model outputs to assess response quality, factual accuracy, relevance, consistency, and compliance with project evaluation guidelines.
• Perform fact-checking, data validation, troubleshooting, issue identification, and edge-case review to improve quality standards across AI training support workflows.
• Use Google Sheets, Google Docs, and browser-based tools to document findings, maintain evaluation logs, track issue patterns, and support workflow optimisation in a remote environment.
• Create clear written justifications, review summaries, and KPI-oriented reporting focused on accuracy, turnaround time, documentation completeness, defect identification rate, and SLA adherence.

• Built Hub Europe Operations Training Concept (OTC) to meet growth and expansion projects for upcoming 5 years in Power Transformers, Distribution, Insulation and Components.
• Built up Operations Training Centre in Ludvika, Sweden to develop manufacturing skills, reduce production lead, drive manufacturing qualification processes, continuous improvement, testing requirement, HSE and production standards.
• Developed Operations Competency Framework driven by production Onboarding (12-month), shadowing & reverse shadowing, full capacity, coaching and knowledge transfer.
• Constructed Power Distribution and Traction Training Centre in Lodz, Poland with focus on DTR technical capability to meet growth plans and comply with manufacturing qualifications.
• Built the operations training team setup including training project managers and trainers within 18 factories in Europe, led the change management through implementation and readiness framework, localisation and adaptation plans, knowledge transfer programmes.
• Developed the On-Job-Training process and OJT Trainer capability through technical train-the-trainer (TTT) qualification programmes.
• Designed Hub operations training strategy and Integrated Transformer Management (ITM – Kaizen Way), Coaching and Facilitation Framework to enhance performance in key manufacturing parameters such as Safety, Quality, Delivery, Inventory, and Cost (SQDIC).
• Developed a large-scale manufacturing certification and qualification processes, deployed competency maps and matrices for more 50 production areas on POKA knowledge management and LMS, implemented the quality review process to meet the qualification standards.

• Responsibility for time, budget and quality targets of the sub-project
• Creation and maintenance of the sub-project plan including dependencies to FI, CO, PP, SD
• Definition of work packages, resource planning and progress monitoring
• Risk and change management within module scope
• Analysis of as-is processes in procurement, logistics and warehouse management
• Design of to-be processes according to SAP standard (EWM warehouse processes such as goods receipt, put-away, picking, goods issue)
• Coordination with key users and specialist departments
• Support for interface development with external warehouse systems and supplier portals
• Organization of test data, error tracking and test documentation
• Support for deployment preparation and key user training
• Participation in the cutover plan (data migration, go-live preparation)
• Support of the department during the hypercare phase after go-live
• Assistance in mapping EWM core processes
• Management of external service providers
• Use of Jira, Confluence, Signavio, MS Teams, Aqua ALM

• Setup: retail group in transition, agile environment, team with 10 developers
• Goal: replacement of a software monolith, redesign of static content, structuring of further backoffice portals
• Challenge: complex system-side dependencies, stakeholders for software development & digitalization
• Tasks: subject-matter responsibility for static content and operational processes

• Developing brand, social & digital strategies for brands and agencies, e.g. “Hypoport I&P brand strategy” (09/2022), “MAN Social Media Strategy” (03/2022, Accenture Song).
• Interim leading strategy teams, e.g. ‘Head of Strategy’ (01-05/2021, We are social).
• Planning & facilitating design sprint workshops for brands, e.g. “Router finder”, incl. prototype development (02/2020, AVM).

• Process management
• Process analysis
• Process design
• Process improvement
• Lean logistics
• Agile management
• Error culture