Google Workspace Experts in Berlin

• International expansion & segment strategy: Built Germany footprint from zero, scaling to 1,000+ SaaS customers across four European markets, developing vertical value propositions, use cases, and segmentation models
• Planning, OKRs & single source of truth: Designed forecasting frameworks, pipeline diagnostics, territory/quota structures for a 30+ FTE commercial org, and established OKR-driven execution with shared dashboards and decision logs
• Operational excellence, automation & regulated delivery: Applied Lean Six Sigma methods and implemented automation and AI tooling across CRM and reporting, simplifying end-to-end workflows and reducing manual effort by ~25%
• Growth enablement & CX: Owned cross-functional growth experiments that increased activation by 30% and DAUs by 10% in a hybrid PLG + enterprise model
• Change management & cross-functional execution: Set KPI agreements with shared services, championed internal change programs, and drove adoption of new operating rhythms and tooling
• Risk management & portfolio steering: Established risk-aware customer prioritization and partnered with risk and finance teams on portfolio steering and resource allocation

• Talk as part of the accelerator program

• Creation of new reports, triggers, and alerts in Zendesk due to price adjustments in logistics

• Work within time-critical operating procedures; coordinate issues with customers, partners and central support.
• Maintain reliable handovers and concise incident communication when service, equipment or routing issues occur.

• RegionRise helps companies to grow internationally by developing expansion strategies, sales operations and organisational readiness for growth.
• Clients include:
• SedaiNow: Interim Chief Strategy Officer, developing the product and go to market strategy
• Elevated Elements Group: Organisational development and commercialisation of a chemical recycling company
• Swiss Green Fuel: Moving the HQ from China to Switzerland, re-branding & positioning, commercial and fundraising strategy
• Prodeval S.A.: Operational sales to enter the German biogas market
• ParallelWorlds.Ai: European expansion for a digital twin platform
• Nomnio: Market entry and growth strategy for a full-stack IoT solution development company
• Mosaic Venture Labs: Supporting the preparation of Taiwanese startups expanding into the USA
• Viessmann Family Office: Evaluating the DACH market for a digital twin & IoT integration solution in the real estate space

Discovery, Delivery, Research, in-depth interviews, user testing, requirements definition, stakeholder management, product strategy, mission & vision, prototyping, sprint planning, prioritization, workshop facilitation, etc.

• Interim Product Owner for two new applications as part of the introduction of a new bonus points program within the entire Rewe Group
• Coordination of cross-team planning (initiative management) and implementation
• Responsibility for product vision, roadmap, backlog and stakeholder management within an agile scaled product development team
• Successful Go Live with both applications on 2024-09-24

• Responsibility for time, budget and quality targets of the sub-project
• Creation and maintenance of the sub-project plan including dependencies to FI, CO, PP, SD
• Definition of work packages, resource planning and progress monitoring
• Risk and change management within module scope
• Analysis of as-is processes in procurement, logistics and warehouse management
• Design of to-be processes according to SAP standard (EWM warehouse processes such as goods receipt, put-away, picking, goods issue)
• Coordination with key users and specialist departments
• Support for interface development with external warehouse systems and supplier portals
• Organization of test data, error tracking and test documentation
• Support for deployment preparation and key user training
• Participation in the cutover plan (data migration, go-live preparation)
• Support of the department during the hypercare phase after go-live
• Assistance in mapping EWM core processes
• Management of external service providers
• Use of Jira, Confluence, Signavio, MS Teams, Aqua ALM

• Setup: retail group in transition, agile environment, team with 10 developers
• Goal: replacement of a software monolith, redesign of static content, structuring of further backoffice portals
• Challenge: complex system-side dependencies, stakeholders for software development & digitalization
• Tasks: subject-matter responsibility for static content and operational processes

• Developing brand, social & digital strategies for brands and agencies, e.g. “Hypoport I&P brand strategy” (09/2022), “MAN Social Media Strategy” (03/2022, Accenture Song).
• Interim leading strategy teams, e.g. ‘Head of Strategy’ (01-05/2021, We are social).
• Planning & facilitating design sprint workshops for brands, e.g. “Router finder”, incl. prototype development (02/2020, AVM).

• Process management
• Process analysis
• Process design
• Process improvement
• Lean logistics
• Agile management
• Error culture

• Accelerated merchant onboarding and KYC process, rolled out new merchant contracts, and managed an upstream merger at a payment service provider
• Developed and interim-managed procurement processes to defend and pass on supplier price increases at an automotive supplier
• Supported the in-house consulting team of a trade fair organizer on organization and process development topics (hiring, customer inquiries) across functions
• PMO for software testing for an eMobility service provider on behalf of an OEM
• Created a growth strategy and served as interim PMO for the first 100 days of post-merger integration at a landscaping and garden services group
• Conducted commercial due diligence for a mobile sanitation provider
• Designed and implemented quality assurance and customer support processes to prepare for the launch of a media corporate startup
• Interim PMO to build COVID-19 testing capabilities and capacity for a TIC group (including materials, staff, facilities, software, legal)
• Designed a new budgeting and approval process with clear steps, responsibilities, and thresholds for a health education scale-up
• PMO for DB1 and OPEX improvement at a fitness scale-up through product and pricing adjustments and a concept for building in-house consulting

• Act as a senior People & Transformation advisor to startups and mid-sized companies, leading restructuring, HR operating model redesign, and digital HR initiatives end-to-end.

• Drive HRIS/ATS selection and implementation (incl. Personio, Greenhouse, etc.), process design, stakeholder alignment, and internal communication to ensure adoption and measurable operational impact.

• Advise executives on workforce planning, labour law considerations, organisational structure, and decision-making mechanisms during change and growth phases.

• Build pragmatic recruiting strategies for critical roles (incl. AI/Tech), improving sourcing approach, funnel quality, and hiring velocity.

• Selected projects:

• Marley Spoon SE: supported a major restructuring process, advising on labor law and workforce planning.

• Promedio GmbH/Osteopro: HR digitalisation, HRIS implementation, and launch of a modern corporate website (cross-functional transformation).

• Journee GmbH: advised on tech recruiting and talent strategy for senior AI profiles.

• PTW Europa GmbH: first HRIS implementation, process design, and internal comms.

• Focus areas: HR Strategy, Digital HR Transformation, HRIS/ATS implementation, Change Management, Restructuring, Recruiting, and Future Skills (AI in HR).

• Developed a scalable emergency operating model to secure operations in 11 European markets during a potential franchise crisis due to looming insolvency
• Delivered an immediately deployable model that was later adopted as a global best-practice blueprint