Tommy S.-AI Systems Architect · Agentic AI, RAG & Production Automation
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Experience
Process Manager · Order-to-Cash & Automation
EWE Tel GmbH
- Root cause analysis of complex business, technical, and data-related errors in PowerCloud across process, booking, and system boundaries.
- Data-driven management of payments and receivables; contributed to reducing historical receivables from over 100 Mio. EUR to under 25 Mio. EUR.
- Identification of automation and straight-through processing potential at the interface between business departments, IT, and external service providers.
AI Systems Architecture / Agentic Engineering
Talentpark
- Built an AI-supported recruiting and company intelligence platform with end-to-end data pipelines from APIs, ATS systems, and web sources.
- Structured extraction and normalization of large volumes of raw data with provenance, hashing, deduplication, and revalidation. Replay instead of re-fetch: raw data and source states are persisted so that every analysis can be reproduced without another external fetch.
- RAG, retrieval, and scoring components as well as agentic workflows for research, analysis, and technical execution, including tool and MCP integration.
- Agentic delivery with separate roles for planning, implementation, review, and merge; states, queues, liveness, credentials, and human gates are technically separated.
- Quality assurance through CI, independent reviews, counterchecks, regression gates, and human-in-the-loop approvals instead of unchecked agent claims.
- Own AI and data infrastructure: PostgreSQL, Redis, Weaviate (Vector Search), local model deployment, vLLM/RunPod PoCs, and model/provider routing.
Founder · Digital Operations, Photovoltaic Contracting Business
Märkische Energiekonzepte GmbH
- End-to-end digitalization of my own business: sales, quotes, project execution, procurement, documentation, customer communication, and service.
- Automated workflows with CRM, Zapier, and DocuSign; processes designed for minimal administrative overhead.
Senior Engagement Manager Salesforce & Project Manager
IBM iX Berlin GmbH
- Led Salesforce and digitalization projects from discovery through process design and solution scoping to delivery; provided functional leadership for interdisciplinary teams.
- Translated business requirements into technical target architectures, interfaces, and reliable implementation plans; managed stakeholders across business, IT, and development.
Product Owner · Project Manager · Digital Transformation
E.ON Energie Deutschland GmbH
- Product ownership for digital sales and service processes; Salesforce/cloud transformation, technical feasibility assessments, and integration of external systems.
- Business analytics, KPI systems, and Power BI; SLA, quality, and service provider management in operational customer management.
Customer Operations & Quality Management
eins energie in sachsen GmbH & Co. KG
- Development and enhancement of quality, service, and supplier change processes with KPI-based operational management.
- Management of external service providers, support during outsourcing, and process optimization in the energy sector.
Industry experience
See where this freelancer has spent most of their professional time.
Experienced in Utilities, Information Technology, Energy, Professional Services, and Telecommunication.
Business area experience
See which departments and functions this freelancer has contributed to most.
Experienced in Customer Service, Information Technology, Product Development, Project Management, Business Intelligence, and Quality Assurance.
Summary
I design production-ready AI and agent systems: RAG/LLM components, structured data and extraction pipelines, evaluation, regression protection, and human-in-the-loop workflows. My strength is translating complex requirements into system architecture, data flows, state models, guardrails, and measurable acceptance criteria, and leading implementation through to a demonstrably working system.
Working model: I handle architecture, specification, orchestration, and verification. I accelerate implementation through specialized engineering and coding agents with separate roles for planning, implementation, review, and merge.
Background: over 10 years of enterprise delivery, product ownership, and process digitalization in the energy sector (E.ON, IBM iX, EWE), focused on AI systems architecture since 2025.
Skills
Llm / Rag & Agentic Systems
- Retrieval
- Embeddings
- Tool/Mcp Integration
- Agent State
- Prompt And Model Flows
- Controlled Execution
Evaluation & Guardrails
- Measurable Quality
- Counterchecks
- Regression Protection
- Ci Gates
- Human Approval
- Traceable Approvals
Data / Extraction Pipelines
- Apis
- Web And Ats Data
- Extraction
- Normalization
- Provenance
- Deduplication
- Revalidation
- Replay
Workflow & Reliability
- Stateful And Replayable Processing
- Queues
- Retry And Failure Handling
- Liveness
- Auditability
- Persistence
Integrations & System Design
- Api And Tool Integration
- Interfaces
- State Models
- Permission Boundaries
- End-To-End Architecture
Ai Infrastructure & Delivery
- Linux
- Docker/Systemd
- Postgresql
- Redis
- Vector Search
- Local And Cloud Inference
- Ci/Cd
- Observability
Stack
- Linux
- Docker
- Systemd
- Postgresql
- Redis
- Weaviate
- Vllm
- Rag/Retrieval
- Mcp
- Rest Apis
- Ci/Cd
- Git (Github, Forgejo)
Methods
- System Architecture
- Specification And Acceptance Criteria
- Evaluation And Regression Gates
- Agentic Delivery
- Product Ownership
- Process Design
Enterprise
- Salesforce
- Powercloud
- Power Bi
- Zapier
- Docusign
Languages
Education
Hochschule Mittweida
B.A. · Business Administration · Mittweida, Germany
Statistics
Experience
Global experience
Expertise
Qualifications
Profile
Frequently asked questions
Have questions? Find more information here.
Tommy is based in Berlin, Germany and can operate in on-site, hybrid, and remote work models.
Tommy speaks the following languages: German (Native), English (Advanced).
Tommy has at least 15 years of experience. During this time, Tommy has worked in at least 6 different roles and for 6 different companies. The average length of individual experience is 3 years and 6 months. Note that Tommy may not have shared all experience and actually has more experience.
Based on recent experience, Tommy would be well-suited for roles such as: Process Manager · Order-to-Cash & Automation, AI Systems Architecture / Agentic Engineering, Founder · Digital Operations, Photovoltaic Contracting Business.
Tommy's most recent position is Process Manager · Order-to-Cash & Automation at EWE Tel GmbH.
In recent years, Tommy has worked for EWE Tel GmbH, Talentpark, Märkische Energiekonzepte GmbH, and IBM iX Berlin GmbH.
Tommy is most experienced in industries like Utilities, Information Technology, and Energy. Tommy also has some experience in Professional Services and Telecommunication.
Tommy is most experienced in business areas like Customer Service, Information Technology, and Product Development. Tommy also has some experience in Project Management, Business Intelligence, and Quality Assurance.
Tommy has recently worked in industries like Information Technology, Energy, and Professional Services.
Tommy has recently worked in business areas like Information Technology, Customer Service, and Operations.
Tommy holds a Bachelor in Business Administration from Hochschule Mittweida.
Tommy is immediately available full-time for suitable projects.
Daily rate distribution
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Average rates for similar positions
Rates are based on recent contracts and do not include FRATCH margin.
The average daily rate is the mean of all daily rates from recent contracts of comparable freelancers on our platform.
The median daily rate is the middle value of all daily rates — half of comparable freelancers charge less, half charge more. Unlike the average, it is barely affected by outliers.
Calculated based on our freelancers’ daily rates as of 30 Sep 2026. Actual rates may vary depending on seniority level, experience, skill specialization, project complexity, and engagement length.
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