Remon Geyser-Founder & Principal Consultant
Experience
Founder & Principal Consultant
Frenzii
Designed and implemented operational infrastructure, processes, workflows, and quality standards from scratch
Built agency operational systems including project management, financial operations, and client servicing frameworks
Managed vendor relationships, technology stack, and operational partnerships
Created scalable infrastructure and processes enabling 400% growth
Scaled agency 400% over 5 years through strategic business development and operational delivery
Owned P&L, pricing strategy, and financial management serving Fortune 500 clients
Established service offerings, pricing models, and delivery frameworks
Drove business development resulting in client acquisitions including pharmaceutical companies and automotive manufacturers
Built and managed team growing to 5 full-time employees plus external agency partnerships and contractor networks spanning thousands globally
Recruited, developed, and led professionals across strategy, creative, and account management
Established organizational processes and delivery methodologies
Managed external partnerships for operational delivery and execution
Served as outsourced operational leader for multiple enterprise clients, providing strategic oversight and execution
Led brand positioning and integrated strategy for pharmaceutical company contributing to acquisition by Lupin
Delivered competitive analysis and strategic repositioning for automotive manufacturer (Isuzu)
Managed strategic client relationships and partnership development
Key achievement: Built profitable, scalable agency from founding through 400% growth while establishing robust operational infrastructure.
Chief Operating Officer & Product Lead
delvv.io → BigTeam
Served as COO leading operational strategy, infrastructure development, and cross-functional teams
Built and scaled operational infrastructure from founding through successful acquisition by Mailchimp
Owned operational systems, technology infrastructure, and day-to-day execution
Led team through Techstars Atlanta 2018 accelerator
Managed strategic technology partnerships including IBM Watson AI/ML integration (2017)
Built operational infrastructure for global platform serving thousands of marketing professionals
Managed internal and external development and UX teams
Established technology infrastructure and operational systems from founding through acquisition
Led technical vendor relationships and infrastructure partnerships
Implemented agile development processes and cross-functional collaboration frameworks
Built operations and technical teams from founding through acquisition
Led teams through high-growth phases and organizational scaling
Established cross-functional collaboration frameworks across technical and business functions
Drove team performance and organizational development
Owned product strategy, vision, and roadmap balancing customer needs, technical feasibility, and business objectives
Drove product-market fit validation through customer research and iterative development
Led product development lifecycle from concept through launch
Established product analytics and metrics frameworks to inform strategic decisions
Collaborated directly with CEO on company strategy and business development
Owned operational budgets and resource allocation
Managed vendor relationships, technology infrastructure, and operational partnerships
Established operational processes and reporting frameworks
Built and scaled global platform infrastructure
Business outcomes: Positioned company for acquisition through operational excellence and product-market fit; scaled platform infrastructure to serve marketing professionals globally
Awards & recognition: IIeX Europe Innovation Award Winner (February 2017), Techstars Atlanta 2018, Startup World Cup Global Finalist (March 2017), Startup World Cup African Regional Winner (September 2016), FNB Business Innovation Awards Finalist (June 2016)
Research Lead
Crowdsourcing Startup
- Validated product-market fit and market demand with Fortune 500 brands
- Built customer relationships and market credibility with Fortune 500 marketing leaders
- Conducted competitive analysis to inform business strategy and market positioning
- Established operational frameworks for service delivery
- Transitioned from traditional market research to startup operations environment
Research Executive
Millward Brown (Kantar)
Delivered strategic research and competitive analysis shaping multimillion-dollar business decisions for Fortune 500 clients
Conducted market intelligence across 48 countries (250+ projects total)
Translated complex data into actionable business recommendations for executive stakeholders
Built expertise in competitive landscape analysis and strategic market research
Clients: Unilever, General Motors, GlaxoSmithKline, Bacardi, Tiger Brands, BBC
Recognition: Awarded "The Champion" (November 2012) – Only 4 researchers in Africa have ever received this recognition
Academic Development Coordinator
The Independent Institute of Education
- Managed team of 52+ lecturers across multiple academic programs
- Led operations for 2,500 students
- Oversaw academic operations, quality assurance, and operational standards
- Led graduation ceremony for 550+ students (master of ceremonies)
- Coordinated teaching, learning, and assessment operations across campus
Academic Coordinator
CTI Education Group
- Managed team of 20 lecturers
- Quality assurance and academic administration
- Served as chief examinations officer
Industry Experience
See where this freelancer has spent most of their professional time.
Experienced in Professional Services, Automotive, Pharmaceutical, Information Technology, and Education.
Business Area Experience
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Experienced in Operations, Project Management, Strategy, Product Development, Business Intelligence, and Research and Development.
Summary
Chief Operating Officer with over a decade of experience building, scaling, and operationalizing technical infrastructure and operations from founding through successful exit (MailChimp). IT Engineering background combined with proven operational leadership managing P&L, leading teams from 5 to 50+ staff, and driving operational excellence in technology and enterprise environments.
Served as COO at BigTeam through acquisition by Mailchimp, leading operations and infrastructure development from founding through successful exit. As Founder of Frenzii, scaled agency 400% over 5 years, building operational infrastructure and team serving Fortune 500 clients. Combines technical infrastructure foundation with strategic operational leadership, financial management, and organizational development.
Core Expertise: P&L Ownership • Operational Infrastructure • Technical Operations • Team Building & Leadership • Financial Management • Cross-Functional Leadership • Process Design • Strategic Planning
Skills
Operational Leadership
- P&l Management
- Operational Infrastructure
- Technology Operations
- Infrastructure Development
- Process Design
- Scalable Systems
- Vendor Management
Business Leadership
- Revenue Growth
- Business Development
- Strategic Planning
- Operational Strategy
- Financial Management
- Business Building
Team & Organizational Leadership
- Team Building
- Cross-functional Leadership
- Organizational Development
- Stakeholder Management
- Technical Team Management
- Agency & Contractor Management
Strategic Capabilities
- Market Analysis
- Competitive Intelligence
- Data-driven Decision Making
- Partnership Development
- Customer Relationship Management
Technical Foundation
- Network Infrastructure Understanding
- It Systems
- Server Administration
- Technology Operations
- Agile/scrum Methodologies
Industries
- B2b Saas
- Technology Startups
- Professional Services
- Research & Analytics
- Infrastructure Operations
Technology & Technical Skills
- It Infrastructure Foundation (A+, N+, Wireless Networks + Security, Windows Server, Linux Administration, Linux Server)
- Operational Systems (Agile/scrum Methodologies, Project Management, Business Intelligence & Analytics)
- Technology Partnerships (Early Ai/ml Adoption – Ibm Watson 2017; Current Ai Tools – Claude, Cursor, Python)
- Network & Infrastructure (Understanding Of Network Architecture, Server Systems, And Infrastructure Operations)
Unique Differentiators
- Startup To Exit Experience: Led Operations At Bigteam From Founding Through Mailchimp Acquisition, Understanding Full Lifecycle Of Startup Scaling And Exit Preparation
- Built & Scaled Own Business: Grew Frenzii 400% As Founder, Demonstrating Ability To Build Profitable, Sustainable Infrastructure From Scratch
- Ai-enabled Operations: Early Adopter Of Emerging Technologies (Ibm Watson Ai/ml Integration 2017), Currently Leverages Modern Ai Tools (Claude, Cursor, Python) To Augment Operational Decision-making And Efficiency
- Large Team Management: Experience Managing Teams From 5 To 50+ Staff Across Operational, Technical, And Academic Environments, Including 52+ Lecturers In Educational Operations Role
- Technical + Operational Fluency: It Engineering Background Combined With Operational Leadership Expertise Enables Effective Collaboration With Technical Teams And Infrastructure Management
- Fortune 500 + Startup: Combined Hands-on Entrepreneurial Experience With Fortune 500 Operational Rigor (Millward Brown), Bridging Startup Speed With Enterprise Discipline
- Global Operations Experience: Managed Operations And Projects Across 48 Countries, Comfortable Navigating International Business And Remote-first Environments
- Infrastructure Development: Proven Track Record Building Operational Infrastructure And Technical Systems From Founding Through Scale
Languages
Education
University of Johannesburg
PhD Research Methodology Module (Cum Laude) · Research Methodology · Johannesburg, South Africa · 79% (Top of class)
CTI Education Group
Information Technology Engineering · Mbombela, South Africa
University of Johannesburg
MEd Psychology of Education · Psychology of Education · Johannesburg, South Africa
Certifications & licenses
Professional Business & Life Coach Certification
North-West University
A+
Linux Administration
Linux Server
N+
Windows Server
Wireless Networks + Security
Statistics
Experience
Global Experience
Expertise
Qualifications
Profile
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