Raik (Martijn) Alt-Freelancer
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Experience
Freelancer
Freiberufler
- Project management (POS, back office).
- Training and coaching of employees and managers.
- Building and training teams.
- International project management.
- Key account management for clients, suppliers and development partners.
- Development and expansion of process management.
- Organizational development.
- Implementation of various technical hardware and software products.
- Conducting competency-building seminars.
Deputy for Senior Dep. Head IT
McDonald’s Deutschland Inc.
Team Manager IT Restaurant Systems Deployment
McDonald’s Deutschland Inc.
Responsible for the smooth distribution of over 100,000 software installations per year in approximately 1,500 restaurants.
Organized, commissioned and controlled all installations of new POS systems, cashless payment, PC, kiosk and similar devices.
Managed central IT procurement including full product lifecycle from selection, pricing and quantities, contract management, warranty processing, inventory management to disposal.
Coordinated with 15 leading IT partners (IBM, Bizerba, Panasonic, NCR, Wincor Nixdorf, etc.).
Deputized for the senior department head; additionally responsible for service & support and infrastructure for the headquarters of McDonald’s Deutschland and all 1,500 restaurants.
Actively involved in the strategic orientation of the company.
Introduction of ticket system for service and support (project lead)
Rollout of 2 new cash register systems to all branches (project lead)
Rollout of eCash in about 1,300 branches (project lead)
Rollout of customer Wi-Fi (T-HotSpot) in over 1,500 branches (project lead)
Rollout of kitchen display system in about 1,200 branches (project support)
Introduction of contactless payment in about 1,000 branches (project lead)
Introduction of kiosk systems in over 150 branches (project support)
Team Manager IT Restaurant Support
McDonald’s Deutschland Inc.
Junior Manager IT Restaurant Support
McDonald’s Deutschland Inc.
IT Restaurant Support Administrator
McDonald’s Germany Inc.
Industry Experience
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Experienced in Food and Beverage, Professional Services, and Retail.
Business Area Experience
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Experienced in Project Management, Information Technology, Human Resources, Operations, Procurement, and Customer Service.
Skills
- Project Management (Pos, Back Office)
- Training/Coaching Of Employees And Managers
- Building And Training Teams
- International Project Management In Part
- Key Account For Customers, Suppliers And Development Partners
- Building And Expanding Process Management
- Company Organization
- Introduction Of Various Technical Hardware And Software Products
- Conducting Seminars To Build Competencies
Languages
Education
Training as IT Specialist (System Integration) · IT Specialist (System Integration)
Realschule Trusetal
Brotterode-Trusetal, Germany
Primary School Brotterode
Brotterode-Trusetal, Germany
Certifications & licenses
Statistics
Experience
Global Experience
Expertise
Qualifications
Profile
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Actual rates may vary depending on seniority level, experience, skill specialization, project complexity, and engagement length.
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