Philipp Gröne-Consultant
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Experience
Consultant
Deutsche Telekom AG
- Project name: Product & innovation development – mobile portals & app strategy
- Assignment: international (London / Bonn)
- Project duration: 4 months
- Business case development
- Conducting benchmarks
- Market analyses
- Proposition Development
Senior Consultant
E-PlusMobilfunk GmbH & Co. KG
- Project name: CRM 3.0
- Project duration: 3 months
- Concept development for win-back and upsell measures
Product Owner
Metro - Hospitality Digital GmbH
- Project name: B2B2C platform – concept and implementation
- Project duration: 3 months
- Development of a B2B2C marketing-as-a-service CRM proposition
- Specifying requirements for software design implementation, vendor selection, cost estimation, proposition, and initial UX flows, managing a team of 4 other consultants
Senior Consultant
SBB Cargo – Schweizer Bahn Güterverkehr
- Project name: Development of a product and pricing strategy
- Project duration: 4 months
- Developing a product and pricing strategy aimed at optimizing capacity utilization
- Reducing required capacity by guiding customers through adjustments in the sales strategy
Interim manager
Telefonica GmbH
- Project name: Head of product management for O2 contract customers
- Project duration: 14 months
- Leading postpaid product management (~€5.5 billion revenue per year)
- Managing the implementation of all postpaid projects (launch of 5G SA network), including all portfolios and tariffs, options, and promotions
Interim Manager
Telefonica GmbH
- Project name: EECC – TKG – Implementation of the new legal regulation
- Project duration: 9 months
- Implementation of the European Electronic Communications Code (EECC) in the consumer segment
- Project execution and content design of products and customer processes to comply with the new legal regulation
Senior Comsultant
Telefónica Germany GmbH & Co. OHG
- Project name: B2B Pricing
- Project duration: 2 months
- Evaluation of the B2B pricing process
- Support for the pricing team in risk evaluation for SMEs and large customers
Project Manager
Türk Telekom
- Project name: Holiday churner – Reduction in prepaid churners & Implementation of a churn heuristic
- Project duration: 6 weeks
- Design, implementation, and monitoring of a churn campaign to keep prepaid users after holidays
- Implementation of a churn heuristic
Digital Delivery Lead
Unitymedia GmbH
- Project name: Agile transformation program "New Wave" – Digital Delivery Lead
- Project duration: 18 months
- Building an agile team with the goal of implementing automation and digitization initiatives
- Responsible for 3 SCRUM teams
- Sparring partner for VP level and C-suite for knowledge transfer
Director Project & Implementations
Unitymedia GmbH
- Project name: Building a project management unit for the service department
- Project duration: 3 years
- Building and leading a team to execute projects in the service environment (14 FTEs – internal and external)
- Method and delivery alignment with the entire company
- Centralization of all deliveries in the service area (approx. 170 projects delivered)
- Key topics: service partner platform, VoIP platforms, real-time network analytics
Project Manager
Unitymedia GmbH
- Project name: Kabel BW – Unitymedia Alignment & Mobile Strategy Development
- Project duration: 5 months
- Consolidation of the mobile product groups as part of the merger of KabelBW and Unitymedia
- Strategy development for the mobile segment until 2015
Project Manager
Unitymedia GmbH
- Project name: Program implementation - Service improvements
- Project duration: 1 year
- Implementation of task force measures
- Implementation of an IVR system
Project Manager
Unitymedia GmbH
- Project name: Project Management - Mobile Product Launch
- Project duration: 7 months
- Project management for the implementation of a fourth product group at Unitymedia – mobile services
- On-time delivery under high time pressure: project start July 2011, launch of voice plans in December 2011 and mobile data plans in February 2012
Senior Delivery Expert
Unitymedia GmbH
- Project name: Pre-Merger Integration Unitymedia & Vodafone
- Project duration: 4 months
- Pre-merger integration of Vodafone and Unitymedia (acquisition volume: €16 billion)
Technology Scout
Vodafone Deutschland
- Project name: Technology Integration - Service
- Project duration: 6 months
- Technology alignment and potential analysis of existing service technologies with the goal of integrating Unitymedia systems without loss of potential or customer impact
Project Manager
Vodafone GmbH
- Project name: Arcormigration
- Project duration: 3 months
- Migration of 100,000 customers from legacy systems to new systems
- Ensuring customers are billed according to EU roaming rules
Project Manager
Vodafone GmbH
- Project name: Localised NBA & Tariff Clearing
- Project duration: 4 months
- Development of a micro-geographic market approach to identify and positively influence regional market trends
- Implementation of the developed concept
Project Manager
Vodafone GmbH & Kabel Deutschland
- Project name: Project Management of the Post-Merger Streams - X-Sell Mobile / X-Sell Cable / O2 replacement
- Project duration: 7 months
- Responsible for delivering 3 merger streams in the post-merger process (cross-selling cable and mobile products across both customer bases and mobile migration of KDG customers)
Skills
Business Development
Project Management / Delivery
Agile Transformation
Digitization / Automation Projects
Product Launches (B2c / B2b)
Service Platform Implementations
Technology / Telecommunications
Retail
Freight Transport
Languages
Education
University of Bayreuth
Diploma in Geography · Economic Geography · Bayreuth, Germany
Certifications & licenses
Statistics
Experience
Qualifications
Profile
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