Nicole Folchert-Project Manager Datalake and Payment Service Provider
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Experience
Project Manager Datalake and Payment Service Provider
EnBW Energie Baden-Württemberg AG
- Implementation / restructuring of various digital payment use cases
- Management and leadership of the project, including scheduling, resource planning, and budgeting
- Implementation of posting processes in SAP in the subsidiary ledgers and processing of bank statements for invoice control
- Definition of the future operation and operating processes
- Collaboration with stakeholders to define business requirements and ensure that the project solutions meet them
- Identification and management of project risks and issues, including the development of risk mitigation and issue resolution strategies
- Promoting user acceptance through effective communication, training, and support strategies
- Advising on the practical implementation of various GDPR rulings into IT and business processes
Product Owner Interface Team blume2000.de
BLUME 2000 SE
- Product Owner and business decision-maker for the project
- Business management of external agencies and the internal team, taking into account the project goals, IT security, and data protection
- Coordination and requirements gathering with stakeholders and affected departments, including advice on technical options
- Creation of the as-is and to-be business processes across all departments, as well as an overall IT landscape overview
- Time and project planning
- Creation of user stories, presentation and discussion in Scrum regular meetings
- Creation of business tests, business acceptance, cutover planning, handover to operations
Business Analyst / Data Protection Project Manager
Various clients and support for external legal data protection consultants
- Advising on the practical implementation of various GDPR rulings into IT and business processes
- Analysis of the IT landscape including data flows and data types and creation of an IT landscape overview as well as analysis and improvement of the record of processing activities (RoPA)
- Creation of deletion concepts and project management for the implementation of the respective deletions
- Analysis of the respective systems that contain data (contract management, document management, ERP, etc.) as well as project management for the optimization of data structures
- Project management for the introduction of new systems that contain personal data, including prior data protection checks
Data Protection Manager and Project Manager Deletion Concept
TÜV NORD GROUP
- Project planning and clarification of requirements with the group data protection officer, pilot with smaller TÜV NORD companies (600 employees)
- Creation of flowcharts and IT landscape and organizational overviews
- Review and adjustment of the RoPAs; advising on and adjusting data subject rights
- Creation of the deletion concept and project management for the implementation of data deletions in various systems
- Advising the group data protection officer on data protection implementations across the entire TÜV NORD GROUP
Project Manager Payment and Data Protection Manager Deletion Concept
Sedo GmbH (IONOS Group)
Change of the payment provider with integration into the group’s IT environment in 3 months
Analysis of technical specifications, gathering of the to-be business processes and to-be IT architecture
Leadership, coordination, and management of the project, reporting to management, test support during rollout
Creation of a deletion and archiving concept for a complex IT architecture according to TÜV NORD GROUP
Project Manager / Business Analyst / Product Owner DSMS and DMS
Ministries and Authorities SH (Dataport)
Support and project management of various IT projects in different ministries as Product Owner for DSMS and DMS
Modeling of the relevant processes (ARIS/VISIO-BPMN) to create transparency
Creation of business and technical concepts (high-level and detailed structuring)
Creation of flowcharts and IT landscape and organization diagrams
Creation of a deletion concept for a complex EU process with more than 30 connected systems (> 300 million EUR)
Review of all available documents and creation of a process description for transparency and training materials
Review and adjustment of existing records of processing activities (RoPA)
Creation of the threshold analysis
Creation of flowcharts, IT landscape and organization diagrams
Creation of the archiving and deletion concept
Close coordination with IT and external service providers as well as technical support
Business Analyst / Overall Project Manager
C3 Creative Code and Content GmbH (Burda Group)
Gathering requirements and consulting before the implementation of agency software in a corporate environment
Detailed specification of requirements in coordination with data protection and works council
As-is process capture and modeling of to-be processes, coordination of interfaces (SAP, Identity Management, Compliance)
Creation of technical concepts and conducting business and technical workshops
Coordination and prioritization of all project-related activities
Technical management of service providers, cut-over/migration planning
Creation of test planning and test concepts for all systems and interfaces, quality control, schedule planning, handover into operations
eCommerce Business Analyst Transformation
Otto GmbH & Co. KG
- Planning and facilitation of workshops with stakeholders to visualize and document existing processes for otto.de
- Analysis of roles and tasks to open the platform for sellers
- Creation and presentation of results for management
- Process consulting and optimization suggestions
Business Analyst / Project Manager Banking App
DKB AG
- Introduction of Apple Pay for the Lufthansa M&M Mastercard app
- Analysis of technical specifications and creation of a technical implementation concept
- Capture of the to-be business processes and to-be IT architecture
- Creation of a detailed timeline, identification of project risks
- Leadership, coordination and control of the project, daily reporting to management, test support during rollout
Business Analyst, Project Manager GDPR and IT/Webshop
bonprix Handelsgesellschaft mbH
- Implementation of GDPR mass and individual data deletion, data portability and defense against mass spam attacks on web forms
- Capture of the as-is and to-be business processes across all departments and countries
- Analysis of the as-is and to-be IT architecture (SAP, data warehouse, target systems)
- Interpretation and risk assessment of GDPR requirements and IT security rules
- Creation of business and technical concepts
- Time, budget and project planning, leadership of internal and external teams, test coordination, handover into operations
Data Protection Project Manager, Product Owner, Web Manager, Payment Consultant
Flughafen Hamburg GmbH
- Interpretation, coordination, and implementation of GDPR requirements for twelve websites
- Risk assessment and management of technical implementations, coordination of internal teams and external agencies
- Consulting in the search for a new payment service provider, review of current payment processes, design of target processes
- Implementation of change requests and IT projects for all websites, time, budget, and project planning, training
Product Owner App
Gebr. Heinemann SE & Co. KG
- Introduction of a new online shop and a new app as the business decision-maker
- Coordination with stakeholders and gathering of requirements, consulting on technical options
- Creation of current and target business processes, time, budget, and project planning
- Creation of user stories, discussion in Scrum meetings, business testing, business approval, handover to operations
Business Analyst, Product Owner, Process Manager
VHV Vereinigte Hannoversche Versicherung a.G.
- Review and optimization of the processes of a new broker tool
- Creation of a company process map and a target process model for the service desk
- Definition and documentation of organizational and technical interfaces and operational processes
Business Analyst/Requirements Manager, Payment Manager, Product Owner Finance, Scrum Master
baumarkt direkt GmbH & Co KG
- Introduction of a new system landscape (ERP/logistics and connected group systems, online shop)
- Review of current processes and systems, design and facilitation of target processes, risk management, weak point analysis
- Creation of an overall process map and project roadmap
- Development of a payment strategy together with management and business units
- Product Owner and Scrum Master for the financial accounting Scrum team, prioritization of user stories, management of internal and external teams, presentation of sprints
Owner
SeitenBox
- Founding and building of an internet agency and a systems house to support SMEs with the creation and relaunch of their company websites
- Concept for our own CMS for SMEs, awarded by the Gründercup as one of the ten best startups in Schleswig-Holstein
Business Analyst, Project Management, Process and Requirements Manager, Product Owner
Otto GmbH & Co. KG
- Subproject lead for the rollout of a ticket system for otto.de (> 1,000 users)
- Project management for data flow processes at otto.de: transparency, weak point analysis, risk identification, cross-functional coordination
- Technical responsibility and project management for the rollout and further development of the employee platform for 350 employees
- Introduction of cross-functional emergency/crisis processes and security incident processes
- Requirements and process management for the relaunch of otto.de, creation of process guidelines and workshops
- Work in first and second level customer service to identify process weak points
Industry Experience
See where this freelancer has spent most of their professional time.
Experienced in Retail, Information Technology, Government and Administration, Professional Services, Utilities, and Transportation.
Business Area Experience
See which departments and functions this freelancer has contributed to most.
Experienced in Information Technology, Project Management, Product Development, Legal, Quality Assurance, and Finance.
Summary
Nicole Folchert is a multi-digital manager and, through her many years of professional experience in a wide range of digital roles, an expert in digitalization, IT, data protection implementation, and payment, specializing in projects in large corporate environments and with complex IT architectures.
Her professional focus is on delivering IT projects in corporate settings and acting as a communication interface between IT and the traditional business departments. With her extensive experience in IT projects and data protection, she knows the challenges companies face and offers practical solutions.
She is supported by more than 30 years of professional and project experience in coordinating, managing, and leading cross-functional projects.
Skills
Hard Skills
30 Years Of Project Management Experience
20 Years Of Experience In Process Analysis, Optimization, And Modeling (Bpmn, Epk, Uml, Various Tools)
20 Years Of Experience In Requirements Management And As A Product Owner
20 Years Of Experience In Interface And Change Projects And Processes
8 Years Of Experience In Payment Projects
6 Years Of Experience In Data Protection Projects
Soft Skills
- "Mediator" Between Business Departments And It
25 Years Of Moderation Experience
15 Years Of Knowledge Of Agile Ways Of Working (Supporting One Of The First Rollouts In Germany At Otto)
- Understanding Of "Hybrid Ways Of Working" (Waterfall And Agile Methods In One Company)
- Strong Communication Skills, "On Equal Footing"
- Through Many Years Of Professional Practice, The Ability To See "The Whole Picture"
- Team-Oriented And Pragmatic Way Of Working
Languages
Education
Diploma Webmaster · Computer Science
DAA NMS
Business Administration in Data Processing · Neumünster, Germany
Certifications & licenses
Certified Payment Professional
Frankfurt School of Finance and Management
Change Manager Digital Transformation
University of Hamburg
Data Protection Auditor
TÜV Nord
Data Protection Officer
TÜV Süd
ITIL Foundation
Prince2 Foundation
Statistics
Experience
Expertise
Qualifications
Profile
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