Michael H.-Certified Trainer

• 2nd Emergency Board Member appointed by the Frankfurt Regional Court/Public Prosecutor’s Office and the foundation supervisory authority of Frankfurt am Main.
• The foundation’s previous board members were removed from office for embezzling millions. Most of the assets had been misappropriated. The focus was on limiting the damage, pursuing claims for damages, and taking legal action under criminal and civil law.
• One of the two board members had already died. The other board member was also sued under civil law. Ultimately, a settlement of approx. 150 thousand euros was accepted and, after deducting legal costs, added to the foundation’s assets. The foundation is now being dissolved.

• Sales and distribution training for sales teams, e.g. for Samsung/Intracon GmbH in the areas of consumer electronics retail, shops, and flagship stores at: Saturn, Media Markt, Telekom, Vodafone, Debitel-Mobilcom, Expert, Euronics.
• Result: Improved customer communication and knowledge transfer of USPs from Samsung’s product range, such as smartphones/wearables/tablets, and optimization of KPIs.

• Employee development at TÜV Nord Duisburg Bildung.
• Potential assessment: training during the transition to a new job at TÜV-Nord Transfer Bochum GmbH. Special skills in dealing with people (empathy) were required, as the participants were returning to the job market after many years with the same company.
• Individual preparation, employee assessment, interviews, coaching, group training, role plays, simulations.
• Result: Successful placement of some highly qualified employees in the job markets of the Duisburg, Dortmund and Hamm regions.

• Proper liquidation of a company that had become inactive due to a dispute between the shareholders.
• Review and release of frozen assets from insolvency proceedings that took place several years ago.
• Mediation between all shareholders involved in the process, some of whom had been in conflict for years.
• Correspondence and telephone calls, meetings, on-site appointments and negotiations with experts, insolvency administrators, banks, shareholders, commercial law firms and courts.
• Result: Resolution of legacy issues and obligations for the proper dissolution and deletion of the company. Payment of the deposited assets of 250 Tsd. € to the next generation of heirs.

• Work for a vehicle safety inspection organization with approximately 600 employees (revenue: 55 Mio. Euro).
• Responsible for covering a vacancy in regional management for 3 federal states.
• Responsible for partner development in Hesse, Saarland and Rhineland-Palatinate, followed by nationwide temporary/interim support.

As Head of Project Management (05/2015 - 12/2015):

• Restructuring of a classic car inspection center in Klassikstadt Frankfurt–Fechenheim with regard to marketing strategy and operational implementation.
• Took over team leadership for a project team responsible for repositioning in the market, initiating and implementing B2B and B2C acquisition measures.
• Preparation of SWOT analyses, development and presentation of marketing concepts.
• Coordination of requirements documents and alignment of all parties involved.
• Project controlling (budget, resource allocation, milestones), management of progress reports and specifications.
• Responsibility for staffing the inspection center, coaching and team building for inspection engineers and vehicle experts.
• Selection of inspection engineers with special inspection skills for exclusive vehicles.
• Responsibility for revising, relaunching and commissioning all graphic services for the redesign of the inspection center.
• Development, management and commissioning of external advertising and communication activities.
• Management and moderation of project meetings and organization of classic car events.
• Result: Excellent acceptance of the facility, 500% increase in B2B and B2C revenue in the inspection business.

As Business Development Manager / Business Area Development Sales & Marketing (01/2013 - 04/2015):

• Acquisition of new franchise partners for the Hesse, Rhineland-Palatinate and Saarland regions.
• Development of new sales strategies to retain customers of new branch networks.
• Establishment of a sales information system (Sales Funnel) and preparation of the sales forecast.
• Identification and location analysis with responsibility to the sales and regional management.
• SWOT analysis, KPI performance analysis and employee meetings.
• Creation, design and delivery of specialized sales workshops for new vehicle inspection engineers.
• Delivery of coaching and on-the-job training.
• Responsibility for nationwide training of sales coordinators.
• Organization of two vehicle expert meetings per year.
• Result: 40% increase in revenue in the region and acquisition of 25 inspection engineers and vehicle experts.

As Project Manager “Training and Sales” (01/2010 - 12/2012):

• Restructuring measures at the inspection centers of franchise partners.
• Sales coaching for vehicle experts and inspection engineers at vehicle inspection centers nationwide.
• Development, introduction and implementation of sales concepts.
• Location analysis, market monitoring and market analysis.
• Coordination of annual sales and revenue planning as well as existing customer management.
• Sales controlling for the Hesse, Saarland and Rhineland-Palatinate regions.
• Advertising and marketing support for inspection center operators.
• Result: Establishment of an effective and market-ready service unit.

As Interim Manager and Acting Regional Manager (2008 - 2009):

• Covered a vacancy across three federal states due to the promotion of the previous employee.

• Tasks and responsibility for terminating contracts.
• Avoided high compensation claims from ongoing contracts through early settlement.

• Numerous two-digit mandates appointed by the district courts of Cologne, Wuppertal, Krefeld, Oldenburg, Düsseldorf, Bielefeld, Stendal, Potsdam, Hamm, Hagen, etc.

• As National Sales Manager Germany, responsible for 55 field sales representatives in 11 independent sales branches for residential lighting, with 650 employees (revenue: 100 Mio. €).
• Management of the field sales organization.
• Responsibility for revenue in Germany.
• Sales controlling and marketing.
• Sales and distribution optimization.
• Interface with sales representatives.
• Management and support of sales agencies.