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Levent Furuncu-Technician Recruitment & Team Support

Levent Furuncu - Technician Recruitment & Team Support - profile avatar
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Offenbach am Main, Germany

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Experience

Jan 2022 - Jun 2025

Technician Recruitment & Team Support

Position summary
Technician Recruitment & Team Support
Industries
Information Technology
Business areas
Customer Service
Human Resources
Operations
  • Building, onboarding, and coordinating a mobile pool of technicians ready for deployment.
  • Selecting suitable specialists, contract handling, and deployment planning.
  • Technical training as well as ongoing support and quality control.
  • Technician deployment in field service (Lenovo, among others) and in direct customer projects for service cases, rollouts, and hardware orders.
Jan 2021 - Jun 2025

Direct Customer Support

Position summary
Direct Customer Support
Industries
Information Technology
Business areas
Customer Service
Information Technology
Procurement
  • Independent support of business customers without an intermediate client.
  • Troubleshooting, IT relocations, hardware repairs, workstation setup, and infrastructure rollouts.
  • End-to-end responsibility from planning and procurement to billing.
  • Customer consulting, appointment coordination, and follow-up support.
Jan 2020 - Jun 2025

Field Service Technician

Position summary
Field Service Technician
Industries
Information Technology
Business areas
Customer Service
Information Technology
Operations
  • On-site support for company end devices with thorough troubleshooting, hardware replacement, as well as system rollouts and imaging - always in line with SLA requirements and customer-focused.
  • Complete documentation, inventory management, and escalation handling in close coordination with the back office.
  • Installation, maintenance, and troubleshooting of IT systems with a focus on on-site support.
  • Guidance of a technician team of up to four people.
  • Specialization in Lenovo Think series, Toshiba Dynabook, and HP CDS servers.
Aug 2017 - Sep 2020

Clerk in Wholesale and Foreign Trade / Customer Service Representative

Kennametal Deutschland GmbH

Position summary
Clerk in Wholesale and Foreign Trade / Customer Service Representative at Kennametal Deutschland GmbH
Industries
Manufacturing
Business areas
Customer Service
Sales
  • IHK training as a clerk in wholesale and foreign trade, shortened from 3 to 1.5 years thanks to above-average performance.
  • Support for 4 field sales representatives.
  • Central interface between field sales, customers, warehouse, and production.
  • Work as a clerk / Customer Service Representative.

Industry experience

See where this freelancer has spent most of their professional time.

Experienced in Information Technology and Manufacturing.

Information Technology
Manufacturing
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Business area experience

See which departments and functions this freelancer has contributed to most.

Experienced in Customer Service, Operations, Information Technology, Procurement, Human Resources, and Sales.

Customer Service
Operations
Information Technology
Procurement
Human Resources
Sales
Profile match chart

Summary

I am a certified field service technician for installation, maintenance, and troubleshooting of IT systems, with a focus on on-site support.

I combine many years of technical experience, team leadership, as well as sales and customer support experience into service-oriented all-round support.

Skills

  • Pragmatic
  • Solution-Oriented
  • Hands-On Mindset
  • Patient
  • Reliable

Languages

English
Advanced
Turkish
Advanced
German
Intermediate

Education

Aug 2017 - Sep 2020

Kennametal Deutschland GmbH

Clerk in Wholesale and Foreign Trade · Germany

Certifications & licenses

Field Service Technician

Lenovo Authorized Service Technician

Lenovo

Statistics

Experience

Total positions 4
Experience in Information Technology 5.5 y
Avg length 4 y 1 m
Longest experience 5 y 5 m

Expertise

Recent roles Technician Recruitment & Team Support, Direct Customer Support, Field Service Technician
Main industries Information Technology, Manufacturing
Main business areas Customer Service, Operations, Information Technology

Qualifications

Certifications earned 2

Profile

Member since
Last update
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Frequently asked questions

Have questions? Find more information here.

Levent is based in Offenbach am Main, Germany.

Levent speaks the following languages: English (Advanced), Turkish (Advanced), German (Intermediate).

Levent has at least 8 years of experience. During this time, Levent has worked in at least 4 different roles and for 1 company. The average length of individual experience is 2 years. Note that Levent may not have shared all experience and actually has more experience.

Based on recent experience, Levent would be well-suited for roles such as: Technician Recruitment & Team Support, Direct Customer Support, Field Service Technician.

Levent's most recent position is Technician Recruitment & Team Support.

Levent is most experienced in industries like Information Technology and Manufacturing.

Levent is most experienced in business areas like Customer Service, Operations, and Information Technology. Levent also has some experience in Procurement, Human Resources, and Sales.

Levent has recently worked in industries like Information Technology.

Levent has recently worked in business areas like Customer Service, Operations, and Information Technology.

Levent attended Kennametal Deutschland GmbH for Clerk in Wholesale and Foreign Trade.

Levent has 2 certificates. These include: Field Service Technician and Lenovo Authorized Service Technician.

The availability of Levent needs to be confirmed.

Daily rate distribution

0 1 2 3 4
<€720 €800-​880 €880-​960 €960-​1040 €1040+

The rates shown represent the typical market range for freelancers in this position based on recent contracts on our platform.

Average rates for similar positions

Rates are based on recent contracts and do not include FRATCH margin.

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750
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Daily rate avg. 879 €

The average daily rate is the mean of all daily rates from recent contracts of comparable freelancers on our platform.

1000
750
500
250
Rate comparison chart
Median rate 880 €

The median daily rate is the middle value of all daily rates — half of comparable freelancers charge less, half charge more. Unlike the average, it is barely affected by outliers.

Calculated based on our freelancers’ daily rates as of 4 Sep 2026. Actual rates may vary depending on seniority level, experience, skill specialization, project complexity, and engagement length.