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Abdulkerim Gökalp

Onsite Support

Abdulkerim Gökalp
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Mühlheim am Main, Germany

Experience

Jun 2024 - Present
1 year 10 months
Mühlheim am Main, Germany
On-site

Onsite Support

Avemo Group

Expertise details
Position Summary
Onsite Support at Avemo Group
Industries
Information Technology
Business Areas
Information Technology
  • Onsite support
  • 1st, 2nd & 3rd level support
  • Tanss ticket system
  • M365 support
Mar 2023 - Dec 2023
10 months
Hanau, Germany
On-site

Onsite Support

Heraeus

Expertise details
Position Summary
Onsite Support at Heraeus
Industries
Manufacturing
Business Areas
Information Technology
  • Onsite support EMEA
  • 1st, 2nd & 3rd level support
  • Service Now ticket system
Dec 2020 - Dec 2022
2 years 1 month
Germany

Field Supporter

State of Hesse / Vaccination Centers

Expertise details
Position Summary
Field Supporter at State of Hesse / Vaccination Centers
Industries
Healthcare
Government and Administration
Business Areas
Information Technology
Operations
  • 1st & 2nd level support
  • On-site user troubleshooting
  • Medical Office administrator
Feb 2020 - Apr 2020
3 months
Bad Homburg, Germany

Field Supporter

Hanon Systems

Expertise details
Position Summary
Field Supporter at Hanon Systems
Industries
Automotive
Business Areas
Customer Service
Information Technology
  • Active Directory
  • Win7 to Win10 migration
  • Office 365 configuration
  • On-site user troubleshooting
  • Ticket handling
Aug 2019 - Nov 2020
1 year 4 months
Cologne, Germany

Field Supporter

Zurich Insurance

Expertise details
Position Summary
Field Supporter at Zurich Insurance
Industries
Insurance
Business Areas
Customer Service
Information Technology
  • Win7 to Win10 migration
  • Office 365 configuration
  • iPhone 11 Rollout
  • Apple support
  • On-site user troubleshooting
  • Ticket handling
Feb 2019 - Jul 2019
6 months
Germany

Project Staff Member

Wüstenrot & Württembergische

Expertise details
Position Summary
Project Staff Member at Wüstenrot & Württembergische
Industries
Insurance
Business Areas
Customer Service
Information Technology
  • Hardware replacement
  • Outlook setup, printer/device setups
  • Support for UHD (User Help Desk)
Jan 2019 - Jan 2019
1 month
Frankfurt, Germany

Technician

DB Schenker

Expertise details
Position Summary
Technician at DB Schenker
Industries
Transportation
Business Areas
Information Technology
  • Hardware replacement
  • Outlook setup, printer/device setups
Oct 2018 - Dec 2018
3 months
Germany

Staff Member

Lufthansa (IBM)

Expertise details
Position Summary
Staff Member at Lufthansa (IBM)
Industries
Aerospace and Defense
Business Areas
Information Technology
  • Hardware replacement
  • Software installation
  • Software assignment
Aug 2018 - Sep 2018
2 months
Germany

Technician

Implenia

Expertise details
Position Summary
Technician at Implenia
Industries
Construction
Business Areas
Information Technology
  • Replaced hardware

Industry Experience

See where this freelancer has spent most of their professional time.

Experienced in Information Technology, Healthcare, Government and Administration, Insurance, and Manufacturing.

Information Technology
Healthcare
Government and Administration
Insurance
Manufacturing
Profile match chart

Business Area Experience

See which departments and functions this freelancer has contributed to most.

Experienced in Information Technology, Operations, and Customer Service.

Information Technology
Operations
Customer Service
Profile match chart

Skills

  • Main Areas: It Support, Hardware Replacement, Software Migrations, Office
  • Industries: Logistics, Insurance, Banking
  • Strengths: Ms365, Windows 10, Ms Teams, Medical Office

Languages

Arabic
Advanced
German
Advanced
English
Advanced
Turkish
Advanced

Statistics

Experience

Total positions 9
Experience in Information Technology 2 y
Avg length 9 m
Longest experience 2 y

Global Experience

Countries worked in 1 (Germany)
Primary country Germany

Expertise

Recent roles Onsite Support, Field Supporter, Project Staff Member
Main industries Information Technology, Healthcare, Government and Administration
Main business areas Information Technology, Operations, Customer Service

Profile

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Frequently asked questions

Do you have questions? Here you can find further information.

Where is Abdulkerim based?

Abdulkerim is based in Mühlheim am Main, Germany and can operate in on-site, hybrid, and remote work models.

What languages does Abdulkerim speak?

Abdulkerim speaks the following languages: Arabic (Advanced), German (Advanced), English (Advanced), Turkish (Advanced).

How many years of experience does Abdulkerim have?

Abdulkerim has at least 7 years of experience. During this time, Abdulkerim has worked in at least 5 different roles and for 9 different companies. The average length of individual experience is 1 year and 9 months. Note that Abdulkerim may not have shared all experience and actually has more experience.

What roles would Abdulkerim be best suited for?

Based on recent experience, Abdulkerim would be well-suited for roles such as: Onsite Support, Field Supporter, Project Staff Member.

What is Abdulkerim's latest experience?

Abdulkerim's most recent position is Onsite Support at Avemo Group.

What companies has Abdulkerim worked for in recent years?

In recent years, Abdulkerim has worked for Avemo Group, Heraeus, and State of Hesse / Vaccination Centers.

Which industries is Abdulkerim most experienced in?

Abdulkerim is most experienced in industries like Healthcare, Government and Administration, and Information Technology. Abdulkerim also has some experience in Insurance, Manufacturing, and Automotive.

Which business areas is Abdulkerim most experienced in?

Abdulkerim is most experienced in business areas like Information Technology, Operations, and Customer Service.

Which industries has Abdulkerim worked in recently?

Abdulkerim has recently worked in industries like Healthcare, Government and Administration, and Information Technology.

Which business areas has Abdulkerim worked in recently?

Abdulkerim has recently worked in business areas like Information Technology and Operations.

What is the availability of Abdulkerim?

Abdulkerim is immediately available full-time for suitable projects.

What is the rate of Abdulkerim?

Abdulkerim's rate depends on the specific project requirements. Please use the Meet button on the profile to schedule a meeting and discuss the details.

How to hire Abdulkerim?

To hire Abdulkerim, click the Meet button on the profile to request a meeting and discuss your project needs.

Average rates for similar positions

Rates are based on recent contracts and do not include FRATCH margin.

1200
900
600
300
Rate comparison chart
Market avg: 936-1096 €
The rates shown represent the typical market range for freelancers in this position based on recent contracts on our platform.
Actual rates may vary depending on seniority level, experience, skill specialization, project complexity, and engagement length.