Abdulkerim Gökalp - Onsite Support Specialist for MS365

Q: Where is Abdulkerim based?

Abdulkerim is based in Mühlheim am Main, Germany and can operate in on-site , hybrid , and remote work models.

Q: What languages does Abdulkerim speak?

Abdulkerim speaks the following languages: Arabic (Advanced), German (Advanced), English (Advanced), Turkish (Advanced) .

Q: How many years of experience does Abdulkerim have?

Abdulkerim has at least 7 years of experience. During this time, Abdulkerim has worked in at least 5 different roles and for 9 different companies . The average length of individual experience is 1 year and 10 months . Note that Abdulkerim may not have shared all experience and actually has more experience.

Q: What is Abdulkerim's latest experience?

Abdulkerim's most recent position is Onsite Support at Avemo Group .

Q: What companies has Abdulkerim worked for in recent years?

In recent years, Abdulkerim has worked for Avemo Group , Heraeus , and State of Hesse / Vaccination Centers .

Q: Which industries is Abdulkerim most experienced in?

Abdulkerim is most experienced in industries like Information Technology , Healthcare , and Government and Administration . Abdulkerim also has some experience in Insurance , Manufacturing , and Automotive .

Q: Which business areas is Abdulkerim most experienced in?

Abdulkerim is most experienced in business areas like Information Technology , Operations , and Customer Service .

Q: Which industries has Abdulkerim worked in recently?

Abdulkerim has recently worked in industries like Information Technology , Healthcare , and Government and Administration .

Q: Which business areas has Abdulkerim worked in recently?

Abdulkerim has recently worked in business areas like Information Technology and Operations .

Recommended expert

Mühlheim am Main, Germany

Check rate

Experience

Jun 2024 - Present

2 years 3 months

Mühlheim am Main, Germany

On-site

Onsite Support

Avemo Group

Onsite support
1st, 2nd & 3rd level support
Tanss ticket system
M365 support

Mar 2023 - Dec 2023

10 months

Hanau, Germany

On-site

Onsite Support

Heraeus

Onsite support EMEA
1st, 2nd & 3rd level support
Service Now ticket system

Dec 2020 - Dec 2022

2 years 1 month

Germany

Field Supporter

State of Hesse / Vaccination Centers

1st & 2nd level support
On-site user troubleshooting
Medical Office administrator

Feb 2020 - Apr 2020

3 months

Bad Homburg, Germany

Field Supporter

Hanon Systems

Active Directory
Win7 to Win10 migration
Office 365 configuration
On-site user troubleshooting
Ticket handling

Aug 2019 - Nov 2020

1 year 4 months

Cologne, Germany

Field Supporter

Zurich Insurance

Win7 to Win10 migration
Office 365 configuration
iPhone 11 Rollout
Apple support
On-site user troubleshooting
Ticket handling

Feb 2019 - Jul 2019

6 months

Germany

Project Staff Member

Wüstenrot & Württembergische

Hardware replacement
Outlook setup, printer/device setups
Support for UHD (User Help Desk)

Jan 2019 - Jan 2019

1 month

Frankfurt, Germany

Technician

DB Schenker

Hardware replacement
Outlook setup, printer/device setups

Oct 2018 - Dec 2018

3 months

Germany

Staff Member

Lufthansa (IBM)

Hardware replacement
Software installation
Software assignment

Aug 2018 - Sep 2018

2 months

Germany

Technician

Implenia

Replaced hardware

Industry Experience

See where this freelancer has spent most of their professional time.

Experienced in Information Technology, Healthcare, Government and Administration, Insurance, and Manufacturing.

Information Technology

Healthcare

Government and Administration

Insurance

Manufacturing

Business Area Experience

See which departments and functions this freelancer has contributed to most.

Experienced in Information Technology, Operations, and Customer Service.

Information Technology

Operations

Customer Service

Skills

Main Areas: It Support, Hardware Replacement, Software Migrations, Office
Industries: Logistics, Insurance, Banking
Strengths: Ms365, Windows 10, Ms Teams, Medical Office

Languages

Arabic

Advanced

German

Advanced

English

Advanced

Turkish

Advanced

Statistics

Experience

Total positions 9

Experience in Information Technology 2 y

Avg length 9 m

Longest experience 2 y 2 m

Global Experience

Countries worked in 1 (Germany)

Primary country Germany

Expertise

Recent roles Onsite Support, Field Supporter, Project Staff Member

Main industries Information Technology, Healthcare, Government and Administration

Main business areas Information Technology, Operations, Customer Service

Profile

Created

September 2024

Last Update

October 2025

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Frequently asked questions

Have questions? Find more information here.

Abdulkerim is based in Mühlheim am Main, Germany and can operate in on-site, hybrid, and remote work models.

Abdulkerim speaks the following languages: Arabic (Advanced), German (Advanced), English (Advanced), Turkish (Advanced).

Abdulkerim has at least 7 years of experience. During this time, Abdulkerim has worked in at least 5 different roles and for 9 different companies. The average length of individual experience is 1 year and 10 months. Note that Abdulkerim may not have shared all experience and actually has more experience.

Based on recent experience, Abdulkerim would be well-suited for roles such as: Onsite Support, Field Supporter, Project Staff Member.

Abdulkerim's most recent position is Onsite Support at Avemo Group.

In recent years, Abdulkerim has worked for Avemo Group, Heraeus, and State of Hesse / Vaccination Centers.

Abdulkerim is most experienced in industries like Information Technology, Healthcare, and Government and Administration. Abdulkerim also has some experience in Insurance, Manufacturing, and Automotive.

Abdulkerim is most experienced in business areas like Information Technology, Operations, and Customer Service.

Abdulkerim has recently worked in industries like Information Technology, Healthcare, and Government and Administration.

Abdulkerim has recently worked in business areas like Information Technology and Operations.

Abdulkerim is immediately available full-time for suitable projects.

Abdulkerim's rate depends on the specific project requirements. Please use the Meet button on the profile to schedule a meeting and discuss the details.

To hire Abdulkerim, click the Meet button on the profile to request a meeting and discuss your project needs.

Daily Rate Distribution

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<€480 €640-800 €800-960 €960-1120 €1120-1280 €1280+

The rates shown represent the typical market range for freelancers in this position based on recent contracts on our platform.

Actual rates may vary depending on seniority level, experience, skill specialization, project complexity, and engagement length.

Average rates for similar positions

Rates are based on recent contracts and do not include FRATCH margin.

1000

750

500

250

Daily rate avg. 923 €

The average daily rate is the mean of all daily rates from recent contracts of comparable freelancers on our platform.

1000

750

500

250

Median rate 932 €

The median daily rate is the middle value of all daily rates — half of comparable freelancers charge less, half charge more. Unlike the average, it is barely affected by outliers.

Actual rates may vary depending on seniority level, experience, skill specialization, project complexity, and engagement length.